Absolutely horrible experience. I've never been given the run-around like I had with K&N. I have…read moreCarShield for a 2017 Range Rover and they recommended that I use K&N Automotive to check a radiator leak. I made arrangements and dropped my vehicle off Monday evening after hours so they could look at it on Tuesday, February 4th. I got a call later that day informing me that the radiator needed to be replaced and letting me know that the differential fluid should be replaced as well. I was sent a quote (see pic) quoting me $1,386.71 for the radiator replacement (which CarShield should cover) and $734.21 for an oil change, differential fluid replacement, shop fees, etc. I agreed to the repairs and they informed me that it would take a couple of days to order the radiator and install. The following week on Tuesday, February 11th, I was informed that the radiator was damaged in shipping (which happens and is understandable) so it would take more time. No one bothered to call me after that. I waited two days and called them on Thursday, February 13th. They told me that my vehicle wouldn't be ready until the following Monday, but didn't explain why it would take an extra two business days. They still did not call me to provide any updates. I finally called them the morning of Monday, February 17th asking if my vehicle was done and was told that they just need to put the fluids back in and it will be ready. I did not hear from them the rest of the morning or afternoon. I finally called around 4:00 PM to ask about the status and was not provided any explanation about the delays but was told that I could pick it up at 6:00 PM (which is when they close). I showed up five minutes before 6:00 PM and Service Advisor Nathan Garrett came out from the back. As the door swung open, I saw my Range Rover still up on a hoist. He claimed that they were pretty much finished and just need to take it for a quick test drive, which was clearly a lie. He went to the computer and started clicking around for 3-4 minutes and seemed to be stalling. I offered to pay, but he kept clicking around on the computer for another awkward couple of minutes. I finally sat down while I waited for him to get the bill ready. He continued to not say anything to me. I finally spoke up and said, "Do you want me to come back in a bit?" He responded, "That's fine, if you have something you need to go do. It will only be 5-10 minutes." A service mechanic then came out from the shop and tried to whisper to Nathan and I heard him say: "It's not even close to being done." Nathan then responded, "He said that it would be ready by 6:00 PM." Nathan got up and walked with the mechanic through a door to the service area without saying a single thing to me. I then sat there waiting for an update as 5 minutes rolled by. Then 10 minutes, Then 15 minutes. Then 20 minutes. Then 25 minutes. No one bothered to come talk to me and tell me what was going on. I finally lost patience and rang the notification doorbell on the counter. No response. I knocked on the door to the service area. No response. I rang the bell again. Nothing. I knocked again. Nothing. I rang the bell a third time...STILL nothing. I knocked extremely loud a third time...STILL nothing. Finally fed up with everything, I got a napkin from their snack area and started to write a note when Nathan came back in. I told him: "You clearly are not done with my car! So I'll just come back tomorrow." He responded, "It will just be another 5-10 minutes." I replied, "Yeah, I'm not sure I believe that. I'll pick it up tomorrow." I then left without my vehicle. The following day, I did not receive a phone call until 10:39 AM and was told that my car was finally ready to be picked up. I went to the shop after work to pick up my car and was expecting a bill for $734.21 like I was quoted. To my surprise, the bill was now $1,027.27. I bluntly, but politely, expressed my frustrations with the delays and lack of communication, which culminated in a much higher than expected bill. I asked for an explanation and Nathan was called from the back. I politely expressed my frustration to him as well and he apologized for leaving me hanging the night before. I told him I will pay whatever is a fair cost for everything, thinking that perhaps they would waive the oil change or something as a courtesy for my mistreatment and inconvenience. Nothing. I paid the full bill, still unsure of why it cost more than I was quoted. The communication was awful, the customer service was atrocious, and lack of care was appalling. Save yourself the time and money and find a better repair shop.

K&N did a great job on our vehicles, good prices, quick service and very friendly, I highly…read morerecommend them.

Left AZ on a 2 month road trip. Had some front end work done and tuned up before we left…read more Unfortunately, truck started pulling to the left in braking and towing a trailer. I called Archibalds on a recommendation and problem was fixed by great guys. Top notch and affordable. Thx to the crew.

Had a blow out on Sunday. Nothing open. We stayed over night at a RV Park on the next block. We…read morewere waiting for them to open at 8 am. The man opening the door at 7:40am let us in and was very friendly and helpful. They had our size tires and even told use where we could walk to for breakfast. We were on our way in an hour and a half. Great service.

We were headed too Grand Teton for a getaway. The water pump in our truck went out. We were 50…read moremiles out, and I called Big O. They were very responsive, and said to bring it in. We got towed to them around 3 pm on a Friday and were expecting to have to stay the night. The front desk said, let's see what we can do for you, and try to get you taken care of. They diagnosed the issue, jumped right on it, and had the part coming to their shop withing 20 minutes. They told me they were going to do their best to have it done before 6 pm (closing time). Wife and I went to a nice sandwich at subway across the street, walked around, and by the time we got back, around 5:20, they were just finishing up. We were back on the road by 6 pm. The whole experience with dealing with this location, was positive. The front counter was very helpful, and the mechanics did an excellent job. Not to mention everyone was super polite, and helpful. thank you again for helping us get back on our way, and salvaging our trip, we our very appreciative and grateful we chose your shop!

Had a truck in at Big O in Tremonton to bleed the air from the brake lines. Big O charged $135.00…read more When we got the truck back we were told the brake booster was bad but there was still air in the lines. Took it to another shop in town. They bled the air from the brake lines and told us the brake booster is fine. When we asked for a refund on the brake bleed job we were only offered a 50% refund and only as a store credit! When a shop fails to perform a job they shouldn't charge you for their failure to do the job, and only offer a 50% store credit. Thats theft, pure and simple. That was Jason's solution.

Great service, quality work, the service requested was completed on time for a great value! I am so…read moreimpressed with them. Their kindness, and honesty was great while they kept me informed the entire time they had my truck. I will always take my vehicle to Integrity Complete Collision.

From the owner: At Integrity Complete Collision, we’re dedicated to delivering high-quality auto body & collision…read morerepair with integrity, precision, & transparency. Serving Northern Utah, we repair cars, trucks, SUVs, fleet vehicles & commercial work trucks. Our certified techs hold OEM & I-CAR credentials, ensuring every repair matches factory specs. With advanced tools, we handle structural repairs, frame straightening, paint matching, & safety system recalibration to restore your vehicle’s safety, performance, & value. We work with all major insurers & guide you through claims, making the process smooth & stress-free. You’ll get clear communication, accurate estimates, & repairs backed by a lifetime warranty. Our broad services include cosmetic & structural repairs, bumpers, paint, paintless dent removal, glass replacement, diagnostics, calibration, mechanical work, towing, & detailing. Estimates are easy—walk in, call 435-339-2020, or upload photos for a free quote. We use OEM parts where possible, explain your options, and match paint with digital precision. All makes & models are welcome, including commercial fleets. You can always choose us—insurance companies can’t require a shop. We stand apart through certified expertise, advanced tech, & a commitment to safety & service. More than fixing cars, we restore your confidence & get you safely back on the road.

I trust Darrell's with my vehicles. I drive about 45-60 minutes one way for them to repair or…read moreservice my vehicles each time. They are honest, fair, and make things right. I appreciate the videos and pictures taken during inspections so I can see what they see.

Excellent service!! I had an emergency with my Jeep Rubicon during a road trip which left me…read morestranded in Utah for a couple days. Darrell's fixed me up with a new radiator and sent me on my way, good as new. I'm very grateful that their team went the extra mile to make sure I could get home safe.

We were traveling through the area on a long road trip when low and behold our brakes went out on…read moreour older model Ford camper van while we were getting off the freeway in Tremonton. We called around town and no one was able to get us in for several days. Someone suggested we call the dealership in town. When we did, Scott answered the phone and told us to come right over. He got us in right away and diagnosed the problem. It was late in the day and he let us camp in the parking lot and had the part available first thing in the morning. Thank God for this place and for the willingness of the whole team here to get us back on the road in a timely manner. Thank you Scott and Team Heritage :)

While traveling out of state we experienced some car trouble. Our engine registered as…read moreoverheating. We were so happy that there was a Ford Dealership in this city. Justin was so willing to help us immediately. He diagnosed the problem, helped us get the products that we needed and we were on our way in less than 30 minutes. We were so happy to have someone who knew what was needed and provided us with an easy fix to our problem. I would definitely recommend this business to others.

After exhausting the extent of my diagnostic ability, I reached out to Drake for help. About 2…read moreminutes into the phone call he determined the likely cause and invited me to come by the shop him to plug in his scanner to finalize his diagnosis. Sure enough, it was an issue with two of my new injectors (bad rebuilds). He only charged me $25 for his time.

From the owner: “Drake’s Diesel Performance in Elwood, UT, specializes in diesel repair, maintenance, and…read moreperformance upgrades. With 15+ years of experience, we deliver reliable, expert service for all your diesel needs. Call (801) 941-2263 today!”