Our battery light in our '03 Ford van came on north of Snowville. We contacted O'Reilly's in…read moreTremonton and spoke with Mark, who told me that he could test the alternator on the car. We drove there and he found the regulator in the alternator had failed and the alternator was only putting out 12.2 volts. He sold me a remanufactured unit, told me he had tools if I needed them, but I always carry tools in the van, just in case. Mark was very friendly and helpful during this whole experience. When I couldn't get the belt tensioner to move enough to get the serpentine belt back on, Mark bought a wrench extender and loaned it to me so I could complete the job. I recommend that O'Reilly's, but even more, I recommend Mark. He went the extra mile in helping me. Thank you, Mark

We were coming home (to SLC area) from a trip to downata hot springs in Idaho and about 15 miles…read morefrom Tremonton my husbands intercooler main boost line broke on the truck. We were pulling a fifth wheel toy hauler and we were able to only go about 30 mph after that. It was Sunday and a lot of places were closed but luckily, O'Reilly was open. We pulled in and they didn't have the part but gave my husband a couple things to try to see if they would work. They didn't. However, they had a truck coming from Ogden and Ogden had the part. They were able to get the part on the truck so we didn't have to drive all the way to Ogden. That being said, it was about a 2.5 hour wait. The person assisting us (I think his name was Jeremy) gave us directions to a park with a splash pad that we could go to. We have a 2 year old and a four year old so that was very nice of him to let us know where we could take them to play and pass the time. As soon as the part arrived he called us to let us know so we didn't even have to guess if it had arrived. They were all great and I recommend them if you are needing anything for your vehicle.

Bought this trailer in August, a snowmobile trailer. On the 2nd use while opening the front door,…read morethe plastic they installed to cover the gap from the front door and the trailer broke while opening and same with the plastic on the back door. I tried to contact them over and over and no on would return my message. I finally call and get told its my problem not theirs. A 20K trailer shouldn't start to fall apart on the 2nd use. I will not entertain another purchase from here because of their service. Just be aware, after you buy and they get your money, it's your problem not theirs.

C & R made it so easy for us making our first trailer purchase. We were in and out of there and…read morereceived great customer service throughout the whole experience. I would definitely recommend this place and will come back for future buys.

We were traveling through the area on a long road trip when low and behold our brakes went out on…read moreour older model Ford camper van while we were getting off the freeway in Tremonton. We called around town and no one was able to get us in for several days. Someone suggested we call the dealership in town. When we did, Scott answered the phone and told us to come right over. He got us in right away and diagnosed the problem. It was late in the day and he let us camp in the parking lot and had the part available first thing in the morning. Thank God for this place and for the willingness of the whole team here to get us back on the road in a timely manner. Thank you Scott and Team Heritage :)

While traveling out of state we experienced some car trouble. Our engine registered as…read moreoverheating. We were so happy that there was a Ford Dealership in this city. Justin was so willing to help us immediately. He diagnosed the problem, helped us get the products that we needed and we were on our way in less than 30 minutes. We were so happy to have someone who knew what was needed and provided us with an easy fix to our problem. I would definitely recommend this business to others.

Absolutely horrible experience. I've never been given the run-around like I had with K&N. I have…read moreCarShield for a 2017 Range Rover and they recommended that I use K&N Automotive to check a radiator leak. I made arrangements and dropped my vehicle off Monday evening after hours so they could look at it on Tuesday, February 4th. I got a call later that day informing me that the radiator needed to be replaced and letting me know that the differential fluid should be replaced as well. I was sent a quote (see pic) quoting me $1,386.71 for the radiator replacement (which CarShield should cover) and $734.21 for an oil change, differential fluid replacement, shop fees, etc. I agreed to the repairs and they informed me that it would take a couple of days to order the radiator and install. The following week on Tuesday, February 11th, I was informed that the radiator was damaged in shipping (which happens and is understandable) so it would take more time. No one bothered to call me after that. I waited two days and called them on Thursday, February 13th. They told me that my vehicle wouldn't be ready until the following Monday, but didn't explain why it would take an extra two business days. They still did not call me to provide any updates. I finally called them the morning of Monday, February 17th asking if my vehicle was done and was told that they just need to put the fluids back in and it will be ready. I did not hear from them the rest of the morning or afternoon. I finally called around 4:00 PM to ask about the status and was not provided any explanation about the delays but was told that I could pick it up at 6:00 PM (which is when they close). I showed up five minutes before 6:00 PM and Service Advisor Nathan Garrett came out from the back. As the door swung open, I saw my Range Rover still up on a hoist. He claimed that they were pretty much finished and just need to take it for a quick test drive, which was clearly a lie. He went to the computer and started clicking around for 3-4 minutes and seemed to be stalling. I offered to pay, but he kept clicking around on the computer for another awkward couple of minutes. I finally sat down while I waited for him to get the bill ready. He continued to not say anything to me. I finally spoke up and said, "Do you want me to come back in a bit?" He responded, "That's fine, if you have something you need to go do. It will only be 5-10 minutes." A service mechanic then came out from the shop and tried to whisper to Nathan and I heard him say: "It's not even close to being done." Nathan then responded, "He said that it would be ready by 6:00 PM." Nathan got up and walked with the mechanic through a door to the service area without saying a single thing to me. I then sat there waiting for an update as 5 minutes rolled by. Then 10 minutes, Then 15 minutes. Then 20 minutes. Then 25 minutes. No one bothered to come talk to me and tell me what was going on. I finally lost patience and rang the notification doorbell on the counter. No response. I knocked on the door to the service area. No response. I rang the bell again. Nothing. I knocked again. Nothing. I rang the bell a third time...STILL nothing. I knocked extremely loud a third time...STILL nothing. Finally fed up with everything, I got a napkin from their snack area and started to write a note when Nathan came back in. I told him: "You clearly are not done with my car! So I'll just come back tomorrow." He responded, "It will just be another 5-10 minutes." I replied, "Yeah, I'm not sure I believe that. I'll pick it up tomorrow." I then left without my vehicle. The following day, I did not receive a phone call until 10:39 AM and was told that my car was finally ready to be picked up. I went to the shop after work to pick up my car and was expecting a bill for $734.21 like I was quoted. To my surprise, the bill was now $1,027.27. I bluntly, but politely, expressed my frustrations with the delays and lack of communication, which culminated in a much higher than expected bill. I asked for an explanation and Nathan was called from the back. I politely expressed my frustration to him as well and he apologized for leaving me hanging the night before. I told him I will pay whatever is a fair cost for everything, thinking that perhaps they would waive the oil change or something as a courtesy for my mistreatment and inconvenience. Nothing. I paid the full bill, still unsure of why it cost more than I was quoted. The communication was awful, the customer service was atrocious, and lack of care was appalling. Save yourself the time and money and find a better repair shop.

K&N did a great job on our vehicles, good prices, quick service and very friendly, I highly…read morerecommend them.

We were headed too Grand Teton for a getaway. The water pump in our truck went out. We were 50…read moremiles out, and I called Big O. They were very responsive, and said to bring it in. We got towed to them around 3 pm on a Friday and were expecting to have to stay the night. The front desk said, let's see what we can do for you, and try to get you taken care of. They diagnosed the issue, jumped right on it, and had the part coming to their shop withing 20 minutes. They told me they were going to do their best to have it done before 6 pm (closing time). Wife and I went to a nice sandwich at subway across the street, walked around, and by the time we got back, around 5:20, they were just finishing up. We were back on the road by 6 pm. The whole experience with dealing with this location, was positive. The front counter was very helpful, and the mechanics did an excellent job. Not to mention everyone was super polite, and helpful. thank you again for helping us get back on our way, and salvaging our trip, we our very appreciative and grateful we chose your shop!

Had a truck in at Big O in Tremonton to bleed the air from the brake lines. Big O charged $135.00…read more When we got the truck back we were told the brake booster was bad but there was still air in the lines. Took it to another shop in town. They bled the air from the brake lines and told us the brake booster is fine. When we asked for a refund on the brake bleed job we were only offered a 50% refund and only as a store credit! When a shop fails to perform a job they shouldn't charge you for their failure to do the job, and only offer a 50% store credit. Thats theft, pure and simple. That was Jason's solution.

Total scammer. Sold me a grill guard for $400 then claimed I had to give another scam company $100…read morefor insurance. The "insurance" company finally got frustrated and answered the phone after multiple repeated calls by me. A male with a thick foreign accent threatened me and told me the police would never catch them. DO NOT use this company. I found them on FB marketplace. TOTAL SCAMMERS!!!!

They scammed me $350 for a tailgate I never got. fake shipping label sent and then asked for more…read moremoney for insurance.

Motorcycles - ATV - Lawncare Equipment - Snowblowers - Snowmobiles…read more Locally owned. 2-3 days out for a diagnostic 2 1/2 - 3 weeks out in labor.