William the owner of Transmart failed to repair and return my vehicle on time. He left the oil…read moredipstick in his shop and refused to return it. He failed to verify the transmission fluid was full after repairing the transmission, I doubt he even repaired the transmission correctly. I made it less than 3 miles from his shop before the transmission went out completely. William does poor quality work and refuses to take responsibility for his mistakes. Stay away from this mechanic and any shop he works at.

If I could give this business no stars I would. We bought a truck from William and he was supposed…read moreto replace the transmission. After 3 months from when it was supposed to be done he told us we could pick it up. We drove 50 miles to his shop. When we got there we noticed the dip stick was missing. We called him and he refused to come to his shop and bring it to us. My husband started driving the truck to AutoZone to get a dip stick and check the fluids. On the way the car started smoking. We hadn't even gone a mile. Come to find out there was NO transmission fluid and the truck would not drive after that. We called William and he refused to answer his phone. Our mechanic friend came and looked at the truck and said the transmission was never replaced. So we payed for a new transmission which was never replaced. William continued to ignore our calls. We ended up having to pay a tow truck driver to tow the truck to our friends house where it sits until we can come up with the money for the transmission AGAIN. I would not recommend this shop or William to anyone. He is very unprofessional. He lied to us and stole our money. He is not to be trusted.

I know we didn't resolve the problem but at least I know that I am still able to drive my jeep…read morewithout harming it anymore The service was great Thx so much

they told me they would do a free diagnosis because the part that needed fixing was under warranty…read more I double checked multiple times to make sure it would be completely free and they said it would each time. Then they gave me my keys back and said it would be $80. Also they didn't even find or fix the problem. They didn't seem to really give a crap that I was there and they seemed quite annoyed that I was asking them to do their jobs. Also the part that was under warranty fell apart and they still won't fix it. Definitely steer clear! "Let's think about this for a sec, Ted, why do they put a guarantee on a box? Hmm, very interesting. Here's how I see it. A guy puts a guarantee on the box 'cause he wants you to fell all warm and toasty inside. 'Course it does. Ya think if you leave that box under your pillow at night, the Guarantee Fairy might come by and leave a quarter The point is, how do you know the Guarantee Fairy isn't a crazy glue sniffer? "Building model airplanes" says the little fairy, but we're not buying it. Next thing you know, there's money missing off the dresser and your daughter's knocked up, I seen it a hundred times. Because they know all they sold ya was a guaranteed piece of s**t. That's all it is."

My check engine light kept coming on and I finally went to get it checked out at AAMCO (after I'd…read moregotten the code at Autozone that told me it was an issue with the torque converter solenoid) a week before I had to leave Logan I went in to check it out and found out I would have to rebuild the transmission to make sure my car wouldn't break down on the way back to California. After some thought I decided to rent a car for the week and leave it with them in time for me to pick it up Friday. I went to check in a couple days in (and also bc I was curious to see what my transmission looked like taken apart) and the guys were happy to take me to the back and show me. -1 star for the fact that the repair was so expensive (though he did apply a small coupon in an effort to help) I'm just a little bummed, it may just be the fact that it was the transmission. I did really like the fact that they were happy to answer or go to the back and show me the answer to all my questions . I would definitely go again for periodic tune ups/repairs

Quote for my transmission was $2,500. Total was $4,500. I didn't have that amount. They didn't ask…read morebefore doing repairs that increased the price. It's been two years and the transmission is already going out again, and guess who's still laying $150 in interest a month still? Total trap. Terrible service. Just sell your car for scrap.

Mountain Transmission God forbid you break down on vacation,…read morebut if you find yourself around Logan Ut and have trans problem, I recommend Mountain Transmission, I had some major problems my transmission in my Dodge truck while traveling thru Salt Lake City, my wife's brother lives just outside of Logan, Ut, so while we were being towed, I called a few shops, then I called mountain transmission, checked reviews, Mountain Transmission came up favorable, Well, I am here to say the Jake from MT went over above to make sure I was completely satisfied with the work they had done on my dodge, Being that we were traveling and getting a warranty that was local or nationwide, that's what you will need to decide, I decided on a local warranty and a custom rebuild, I did have a couple of issues later on and Jake told me if I could get truck back to him, he would replace trans, I did get a second trans under warranty and have had zero issues to date Jake is honest and trustworthy. Traits that are hard to find these days, Thanks to everyone at Mountain Transmission for getting me back on the road, Doug Rialto, California

there is no way to keep this short, sorry, it all begins with a shift lever not shifting right and…read morea first gear not issues, i took it in and they called me saying that it was the transmission and they had one for 7000, i said go ahead. they were waiting on the torque converter, so they called me saying that they had a beefier one for 9000 so i said just do it, well they get it done and call me, so i come down and when i get there i go to pay with credit card and he said it was supposed to be cash, well he ended up splitting tax with me. we then go to get my truck and they are still working on it, apperantly the shift cable was bad!!! so i did not get my truck and had to pay more money for an issue i brought it in for, ( so did they actually do a inspection, or just say it), well the next day they call me to come get it, yay, well i get it and take it to work, then to ogden and when i get to ogden, now 80 miles on transmission there is fluid everywhere, i call them and they say they will send a truck to get it, well after i get off my second job i call a freind that said nobody has come to get it, so i end up getting a tow truck to get it back to them, they have it a couple days and call me to give it back and when i go to get it, i open the door and first thing i see is a wendys cup with purple fluid inside, then i get it home and on the back floor is two unsmoked cigarettes on the floor, i do not smoke, that means they were smoking menthols in my truck, and now that i have my truck back and it seems to be fine, all the sudden there is a serv 4wd light i call them and they say that someone had been in there before , i replied i have had this truck 2 years and that light had never come on, they basically said whithout saying that they were not responsible! i tried to get ahold of the owner for awhile and could not, finally did and set anappointment to talk to him and when that day came he had to cancel and then avoided me! hope this helps someone else from a disater, i had to fix the serv 4wd, since i can not trust them, and the warranty is garbage since i can not trust them, one of the worst decisions of my life was to use them!!!

Professional, excellent service done well . Front office staff are very friendly and helpful. The…read morerepair work was done quickly and correctly, no disappointments.

Great folks. Reliable and honest. I try to avoid going…read moreanywhere else. I've been going here with vehicles now for years.

K & N is a savior! As a woman, I've been pushed around by mechanics, I'm so thankful for Nate. He…read morewas honest with me from the start, made sure I was comfortable and felt taken care off, thank you!!

Absolutely horrible experience. I've never been given the run-around like I had with K&N. I have…read moreCarShield for a 2017 Range Rover and they recommended that I use K&N Automotive to check a radiator leak. I made arrangements and dropped my vehicle off Monday evening after hours so they could look at it on Tuesday, February 4th. I got a call later that day informing me that the radiator needed to be replaced and letting me know that the differential fluid should be replaced as well. I was sent a quote (see pic) quoting me $1,386.71 for the radiator replacement (which CarShield should cover) and $734.21 for an oil change, differential fluid replacement, shop fees, etc. I agreed to the repairs and they informed me that it would take a couple of days to order the radiator and install. The following week on Tuesday, February 11th, I was informed that the radiator was damaged in shipping (which happens and is understandable) so it would take more time. No one bothered to call me after that. I waited two days and called them on Thursday, February 13th. They told me that my vehicle wouldn't be ready until the following Monday, but didn't explain why it would take an extra two business days. They still did not call me to provide any updates. I finally called them the morning of Monday, February 17th asking if my vehicle was done and was told that they just need to put the fluids back in and it will be ready. I did not hear from them the rest of the morning or afternoon. I finally called around 4:00 PM to ask about the status and was not provided any explanation about the delays but was told that I could pick it up at 6:00 PM (which is when they close). I showed up five minutes before 6:00 PM and Service Advisor Nathan Garrett came out from the back. As the door swung open, I saw my Range Rover still up on a hoist. He claimed that they were pretty much finished and just need to take it for a quick test drive, which was clearly a lie. He went to the computer and started clicking around for 3-4 minutes and seemed to be stalling. I offered to pay, but he kept clicking around on the computer for another awkward couple of minutes. I finally sat down while I waited for him to get the bill ready. He continued to not say anything to me. I finally spoke up and said, "Do you want me to come back in a bit?" He responded, "That's fine, if you have something you need to go do. It will only be 5-10 minutes." A service mechanic then came out from the shop and tried to whisper to Nathan and I heard him say: "It's not even close to being done." Nathan then responded, "He said that it would be ready by 6:00 PM." Nathan got up and walked with the mechanic through a door to the service area without saying a single thing to me. I then sat there waiting for an update as 5 minutes rolled by. Then 10 minutes, Then 15 minutes. Then 20 minutes. Then 25 minutes. No one bothered to come talk to me and tell me what was going on. I finally lost patience and rang the notification doorbell on the counter. No response. I knocked on the door to the service area. No response. I rang the bell again. Nothing. I knocked again. Nothing. I rang the bell a third time...STILL nothing. I knocked extremely loud a third time...STILL nothing. Finally fed up with everything, I got a napkin from their snack area and started to write a note when Nathan came back in. I told him: "You clearly are not done with my car! So I'll just come back tomorrow." He responded, "It will just be another 5-10 minutes." I replied, "Yeah, I'm not sure I believe that. I'll pick it up tomorrow." I then left without my vehicle. The following day, I did not receive a phone call until 10:39 AM and was told that my car was finally ready to be picked up. I went to the shop after work to pick up my car and was expecting a bill for $734.21 like I was quoted. To my surprise, the bill was now $1,027.27. I bluntly, but politely, expressed my frustrations with the delays and lack of communication, which culminated in a much higher than expected bill. I asked for an explanation and Nathan was called from the back. I politely expressed my frustration to him as well and he apologized for leaving me hanging the night before. I told him I will pay whatever is a fair cost for everything, thinking that perhaps they would waive the oil change or something as a courtesy for my mistreatment and inconvenience. Nothing. I paid the full bill, still unsure of why it cost more than I was quoted. The communication was awful, the customer service was atrocious, and lack of care was appalling. Save yourself the time and money and find a better repair shop.

Amazing people. Very helpful and reasonable price. They will not rip you off like Leavitt…read moreAutomotive in Logan does.

Me and my brother Brendon Steen both live in Smithfield! We will 100% work with this car smart…read morelocation from now on! They are 100% straight shooters and not to mention they have the most reasonable prices around. I have dealt with many locations around Cache valley from everything as simple as an oil change to replacing brake calipers. Great people and unbeatable prices!

I needed an emission test on my vehicle. $35. Easy…read moreappointment. They took my vehicle in within minutes of my arrival. Extremely friendly service. My vehicle was complete within a few minutes. When I asked what I needed for the DMV she said I can take care of that right here. No additional charge. I was registered and had my tags within another couple minutes. Extremely great service all around.

These good folks got us in quick, diagnosed it fast and had some major repairs done in a day. We…read morehave had issues with our car's cooling system and have had many people look at it. This has been going on for years. CarSmart fixed the issues and it has not returned and the cost was unbelievably reasonable. I will use these folks for all my vehicles from now on.