this people sell cara in a really bad condition, they need to stop doing that, do Not buy cars hereread more

I've been looking for a Jeep for weeks on the "usual" websites and was not happy with the result…read more Our local auto dealerships were overpriced, by quite a bit so kept looking in nearby states when we discovered Cory at Boulder Cars. Incredible service, pleasant to work with and fair pricing, Boulder Cars was efficient and easy. Call Cory for your next vehicle He won't disappoint you.

I found a vehicle that we like so much listed for sale by Boulder Motors. I made an appointment to…read morecheck and test drive this vehicle. Bill, the owner of Boulder Motors enthusiastically accommodated us during a holiday just so we can see and test drive this vehicle. What a guy! Bill answered all our questions with such sincerity and pleasure. He even told us to take our time in test driving the vehicle so that we can see and feel how well it drives. Most importantly, Bill never pressured us to get into buying the vehicle. He was more concerned we are happy with our decision. I've never seen such a person who is so helpful and understanding. Bill's demeanor kept my wife and I so relax and at ease. What a pleasure dealing with Boulder Motors! Boulder Motors will always be in our hearts and minds!

I was looking to purchase a car and decided to try the auction route. The owner, Bill Bunch, was…read morehappy to sit down with me for as long as I needed while I picked his brain. We previewed several vehicles that were going to hit auction later that week, and came up with a budget. He was able to seal the deal on my first choice at a very reasonable price, and he took my vehicle in as trade. I had a great experience, and saved a ton of money going the auction route.

I'm thankful to have found someone local who can help me with my Honda…read more Service was great Front Desk staff was kind.

Bought a used Subaru and noticed they were missing the 120k mile maintenance. The previous owners…read moreused Hoshi for the most recent oil change and I decided to take the vehicle here as well. Called and was able to set up an appointment with Judith to get the service done the following week. It was dropped off at 9am and received a call it was ready at 330. Judith was very friendly and helpful going over the vehicle maintenance that was done and what issues were found that may require some attention. There is a coffee shop next door and they do offer a ride for drop off or pick up if you need one when leaving your car with them. Michael is very nice and felt safe riding with him.

Watch out for these people, the salesperson did a good job, but the sales manager was a con artist…read more When we finally came down to exactly what they would give us for our car - the sales manager moved the figures around so that we would not figure out that he had ripped us off of a few thousand dollars. Be extremely aware of the final $$ amount before signing the contract. Look over EVERY LINE ITEM to make sure it all makes sense. Everything that you have ever heard about buying a used car is still true - BUYER BE AWARE 12/16/2024!

I believe I got ripped off from Boulder Toyota and service repairs…read more I bought my RAV 4 in Denver but live in Boulder. I bought an extended warranty with the car. When I first brought it into Boulder Toyota they said that the extended warranty was only good for that dealership in Denver, Stevinsons. That turned out to not be true. I drove the car for about a year and then the pandemic hit. I got stuck out of town for 18 months. During that time I was notified that I need to bring in the Rav for maintenance. A friend brought my car in and was told that I needed new rotors and pads, the brakes. My Rav had 9,000 miles on it???! We thought it should be covered under warranty - brakes aren't or by the extended warranty, again no. A car with 9,000 miles and 2 years old should not need new brakes! I don't believe I actually needed new brakes and other Toyota mechanics I've spoken with don/t think so either. Now, I'm afraid to bring my car in for service at Larry Miller's Boulder Toyota. I think they are crooks. They could have done the 10,000 mile service at the same time for free but didn't - and due to the pandemic it is now more than 2 years old and the 10,000 mile check up is not covered! I talked to the service manager Andre. He said he would look into it and call me back. I have not heard back from him.

This was probably the easiest, smoothest, and fastest new car-buying experience I've ever had…read more Bruce was fantastic to work with -- friendly, professional, and, most importantly, very knowledgeable about the car. There were no sleazy sales tactics, upselling, or pressure at any point during the process. I chose to finance through Honda because they were offering a promotional rate, and the finance representative was equally friendly and easy to work with. Overall, the entire experience at Fisher Honda was exceptional, and I've already been telling everyone about it.

And now almost 1 year later, to add insult to injury…read more.. Last year, my salesperson had told me to go to the service center to pick up a Tesla adapter for my new ZDX, on my way out. When we stopped by, we found that they were out of stock. We checked back several times over the next several months to find them always out of stock. Today, I had to bring the car in for a recall service, and when I asked, the adapter was in stock! But alas, the sales manager says that there was never any promise of this adapter being provided to me with my lease, and will not comp it to me. The sales person no longer works at Fisher, so I guess I have no witness to the discussion. GRRR. I must not be the only customer who was offered this tenuous promotion by the salesperson, and I believe offer should be honored by Acura. Also, be aware that the Fisher service center is going to charge 2% for using a credit card there. While it is becoming more common for business to try to recoup these fees, I thought I would mention it so customers will not be surprised.

Updating, don't know why I left a 4 not a 5 in the past…read more Original: I did not end up buying at this dealer but the shopping experience was very positive with Ian. I did get the sense that they value putting a customer into the right car and will take the time to try and do so. I saw other Yelp reviews for Flatirons Imports under its other name Flatirons Subaru, and I'm not the only person who spent a lot of time with a salesperson test driving models and did not end up buying that time around. I think for the patience of the salespeople here, they may not always make a sale that day or that time, but they are earning long term customers who will come back next time and buy. I would buy here in the future.

AVOID. Service…read moreManager: Ryan Nuckles Service Advisor/Service Person: Amanda This was the worst dealership service experience I have ever had. I came in with legitimate concerns about my vehicle and left feeling dismissed, disrespected, and talked down to. I have been going to this dealership for 5 years and will never return after this experience. A small fingertip-sized windshield chip expanded into a crack the size of my hand during the 4 hours my vehicle was in the shop. When I brought this up, Ryan responded, "Do you think we're just going around smashing people's windshields?" Instead of taking responsibility or having a professional conversation, I was told chips expand eventually and that it may have been from sitting in the sun. This windshield had survived years of weather and hail storms without this happening. I also came in specifically to discuss a previous AC recommendation. I was told my vehicle's age and a slightly low AC charge justified an $850 reseal and recharge. I was later told that 2-3 O-rings were leaking and that all 8 needed to be replaced, but no one could explain which O-rings were actually failing or answer my questions. An independent shop completely disagreed with these findings. The way I was treated was the most unacceptable part. I was repeatedly spoken to in a condescending manner, including being asked, "What should I do about it, Ella? What should I do?" and being told, "Well, you didn't pay for any of this." My concerns were dismissed instead of addressed, and I was made to feel like I was unreasonable for asking basic questions about my own vehicle. I also raised concerns about a recommended $1,250 oil-related service. The inspection video only described the area as "sweating," not an active leak, and I had an oil change just two weeks prior where no lower oil pan leak was identified. When I asked about the discrepancy between their findings and those of an independent shop with extensive experience, I was not given a clear technical explanation. Instead, I was met with dismissive responses, including comments questioning whether I was implying the Subaru technician was "wrong or making something up." After this experience, I will not be returning to this dealership. The way I was treated has completely destroyed my trust in this service department, and I cannot recommend this dealership or Subaru to my friends and family based on this experience.

I dropped my key fob between the seat & center console and couldn't retrieve it. This left the car…read moreunable to be locked and able for anyone to hop in and drive it away. I brought my car in and Zack was great--extracting the fob (which was no easy feat) and so polite and cheerful the entire time.

Where to start. I scheduled my appointment about a week in advance for 09:45. I arrived early at…read more09:35 because if you're not early, you're late. After speaking with my service advisor, I was presented with eight "recommended" services totaling about $850. My Tacoma has fewer than 30,000 miles, and this seemed excessive. After pushing back and asking questions, it was clarified that these services are only recommended if I off-road, tow, or frequently drive on dusty roads. I do none of these, yet the services were initially presented without explanation and felt like a push for unnecessary dealer add-ons. After determining that only an oil change was actually required, I waited for it to be completed. The total wait time was 2 hours and 15 minutes--135 minutes--for a simple oil change. After an attempt to upsell unnecessary services and a wait that long for basic maintenance, I will not be returning to this dealership. Take this as a warning: proceed at your own risk.