This was my first time using this company to service my sprinkler system. The conduct of the…read moresecretary who works for this company is rude, disrespectful and egregious and will most certainly leave a bad taste in your mouth. Almost instantly after I said 'hello' I was attacked, berated, and bullied upon calling me regarding a late payment. I was hardly allowed to respond. I politely apologized, as well as, informing her I recently sent a check in the mail - the amount was $90 - my check included an extra $35, without receiving a notice of any incurred late fees, for the inconvenience of a late payment. She completely disregarded that information and proceeded to berate and degrade me. This woman has no regard for their customers - ex. lack of consideration to get my name right despite multiple corrections. I take care of my mother who is disabled, and sometimes payments may get behind me I can understand the frustration in late payments, especially if it is a regular occurrence, but this was our first interaction in this matter. To be approached with such a lack of empathy and understanding - especially to a new customer to the business is disheartening and severely unfortunate for the business owner. I will not be requesting any future service from this company, and I also advise anyone reading this to take their business elsewhere.

Although Marks Contracting did not install our sprinkler system (22 years old and did not know…read morecompany at the time) They have been maintaining and servicing our system for many years. Reasonable, Professional and reliable. Most recently, a neighbors fence company cut our sprinkler line, they came that day and charged a service fee (extremely reasonable) and ran all other zones to make sure no other issues! HIGHLY recommend!

I asked these guys to put a gutter on my carport. Unbelievably they only put the drain partway…read morealong. So now all the water runs down the side of the plaster wall and has discoloured it after only a couple of months. However, they returned and fixed it (at their cost). So good to know they stand by their workmanship. I will use them again to do the complete gutter replacement for my house.

They committed to a job in the spring for a fall install. Then a few weeks out, walked away leaving…read moreus high and dry looking for a new roofer as winter approaches. Terrible way to run a business.

Cliff did a wonderful job installing our appliance! He was professional, on time and thorough and…read morefriendly. His rates are great and comparable, as well. We will definitely call him again the next time we need repairs or a job that's too big for us to handle.

Unfortunately I can not recommend Cliff or his handyman service. I hired them to install a door in…read moreearly September. Finally we had an installation date in November which was canceled with no notice and this cancellation compromised the integrity of my small business. The most unprofessional part of this whole scenario was that I heard nothing for over three weeks when Cliff has promised to get back to me ASAP with a new installation date. I had to hire a contractor to complete the job.

Great owner & superior service! They put on a new roof, painted exterior and installed a fence for…read moreus and we couldn't be happier. Staff is excellent; always arriving promptly and cleaned up completely at the end of each day. Written quotes are always provided and owner worked with us on pricing when needed.

Highly unskilled workers - both carpentry and painting…read more cracks in walls, shelving falling down, trim separated from wall......... worst of all he misstates facts, bullying

t is my honor and pleasure to highly recommend Collins Custom Exteriors for your home repairs…read more There couldn't be a kinder, more honest, or better team to hire for the job! Rorrie responded immediately to my call after high winds caused extensive roof damage to my home. The insurance company recommended that I hire a contractor to make emergency repairs to prevent further damage until roof could be replaced after winter season. Knowing the imminent threat of more severe weather, CCE came out only days later to complete the temporary repairs. This gave me peace and reassurance given the situation. Such outstanding professionalism , compassion, and care was demonstrated... these emergency repairs were made on Christmas Eve! Thank you, Rorrie and team for not only coming to the rescue and being a top-notch roofer but for being a truly amazing person and someone you can trust. Best to you

We had a great experience with Rorrie and Collins Custom Exteriors. I highly recommend him and his…read moreteam. We moved into a house last year, and noticed this wintersome siding was pulling out. We had several other contractors who told us wehad to replace the entire side of the house, even though it appeared the damagewas in one specific area. Rorrie said they could fix it without having to rip everythingout. We had a few calls before the work was done where he explained everything in greatdetail (and with great patience). The work itself is complete, and the siding looks great. Theypulled back the areas that needed work, replaced the plywood that was rotted,and even helped buttress some of the framing. They then covered everything backup and repainted. At the end, they also walked around the house to point outany potential things to watch out for or that need attention. I definitely plan to use them again to fix any future siding issues that come up! Great work at a very good price! Highly recommend!

We are beyond impressed with Duffy Roofing!!! They just finished our very tall, steep, large roof…read morein Jamaica Plain -- for a home built in 1890 that is tightly sandwiched between multiple other homes. When we were asking around about the best roofers for projects that involve doing a roof on a big old house that is tricky because it is so close to other homes, Duffy came up time and again. After working with them, I can see why! Let me break this review down in a few sections, all of which are equally important: Quality of job One word: impeccable. The Duffy team knows their roofs! Their consultation on how to approach the roof, what materials to use, etc. were all spot on. The day of job was executed flawlessly. Communication Garrett and the Duffy team really stood out in their area. They let us know when the roof would be done, how long it would take, how they would protect our plants and house, and much more. For a huge project like this, it's great to know what's going on. Neighbor relations Again, our house is SUPER close to our neighbors' houses. I felt like the Duffy team spent a level of time and attention addressing neighbor concerns, and protecting their homes, as if they were their own neighbors. Pricing I won't quote their pricing since every roof is different, but I felt it was more than fair given the materials they used and attention to detail they gave to the project. I highly doubt you could get better value for your money anywhere else. The Duffy team was an absolute delight to work with, and I'd recommend them in a heartbeat!

Duffy was extremely easy to work with, got the job done quickly, and at a competitive price. No…read moresurprises, no complications. Definitely recommended!

They were hard workers, responsive on time and did great work…read more Competitively priced. Super Quality, value and service. I recommend them for any landscaping, pavers, yardwork needs.

Rafael and his crew are reliable, hard workers, friendly, easy to work with, and do a wonderful…read morejob. They did our pool patio, walkways, and stone work on the foundation of our pool house and inside fireplace. I would highly recommend them!

I didn't post my first review here! January 24, 2025…read more If anyone is looking for roof replacement, we just had a great experience! For the last five years we have been trying to get "one more year" out of the roof. When the vendor who cleans our gutters said we had a roofing section down to bare wood we became mobilized. On December 26th, using Google reviews, we called the first roofer presenting, Pinnacle Exteriors, (they had 20 five-star reviews and was from the neighboring town) Chris was over within about two hours that same day, had taken photos and was able to show us where the issues existed. We considered other roofers, some even recommended by close friends, but Chris stood out with his no nonsense, can do, we can fit it in during a break in the weather over the next two weeks, approach. Other roofers didn't seem to want the job. Chris considers this time of year in many ways optimal to be installing a roof. When a clear weather day approached with a 40 degrees forecast, Chris let me know that was the day. On Jan 23, 2024, a crew of nine arrived and completed both house and garage roof replacements in one day (7:30 am to 5:00 pm). Chris and his entire crew are very professional, knowledgeable and very easy to communicate with. They are real craftsmen taking extra care in all their work. Even repairing some issues with our chimneys and gutters. Chris and his son Nick went into the attic and covered everything and then cleaned up after. They did a thorough clean up and also used a large rolling magnet to pick up all the nails. Chris came back the next day after the dumpster was removed to again do a magnet sweep of the driveway. This company is very detail oriented. We were extremely pleased with the result and the look of the roofs. We highly recommend Chris and his team to anyone looking to work with an honest hard-working group. I must say that this project, which manifested with much urgency during what we thought was the wrong time of year, got resolved with ease and grace, and a very competitive bid! https://pinnacleroofingma.com/ June 2, 2025 Hi Everyone, We had Chris back for some more work. Did you know, Chris is also a great carpenter! This year he was back for another big job and some smaller yet tedious jobs. We had him repair and cover all the exposed (and some rotted) exterior wood on our entire 1920 house. That included the wood window trim, soffits and trim around all the doors. It was a big job as we have a large multi family house. He replaced the house numbers, and also did some paint touch up. We also decided to have him replace four outside storm doors which also meant rewiring the doorbells or installing wireless doorbells. He also supplied and installed windows, including those hard to get to windows in the basement. He probably did more work that I don't even know about as he takes pride in his work and is meticulous. Friends that have spoken to me or read my review of his roof work, are also impressed. I feel like we hit the jackpot with Chris. He's a great guy, very honest and you can trust him. Treats your home like it was his own. Don't hesitate to get in touch with him as he books up quickly, yet somehow seems to juggle it all and makes everyone happy! https://pinnacleroofingma.com/

Great experience. Just moved into a new home. Inspector said to get the roof checked as it was…read moregetting up there in age. Chris responded to my inquiry right away, came over same day for an assessment, and was straight-up with me. Didn't try to upsell me, said my roof still has a few years left in it. Fixed a couple of minor issues he noticed and said call me in 5 years! If you're looking for efficiency and transparency, Chris is the guy.