Let me start by saying I found a used bike they were selling and was ready to go test ride when I came across YELP's reviews of RideNow Ocala that basically tore them apart new A**hole. A 1.5 star rating (24 reviews) made me reconsider. The saving grace was a buddy who had an awesome experience with them last year trading in a bike and buying another. I decided to go check them and the bike out. Let me say that everyone was courteous, actually friendly and helpful. Mike Ballard took over from Daniel, the Internet contact I had been working with to schedule a test ride, and the sales manger (sorry cool dude from VT, I forgot your name) stayed with me throughout and answered my myriad of questions about the bike. A complete safety inspection of the bike was done before I test road with Dave, a very professional rider, and when I got back no one was pushing the bike sale. It was like a bunch of dudes just talking about riding. They were in no hurry and I felt like they were truly interested in my concerns and questions regarding the pre-owned motorcycle. They were happy to negotiate the sale like you would hope all your vehicle purchases would go, and it was super easy to get to a price both they and I were happy with. SO, while most smooth transactions don't ever get posted as a review and every bad experience is lit up like a roadside sign, I figured I would add a good plug for them. BTW, I typically never answer review requests, so this is a one off that I thought needed to be posted in their favor. It's hard to come back from poor reviews. I hope this helps others and encourage buyers to work the "art of the deal" and find that compromise where both parties get something. Thanks RideNow Powersports and your entire staff. read more

RideNow Powersports Ocala - Royal Enfield Continental GT650 Ventura Storm in her new home. - Motorcycle Dealers Near Me - Ocala, Florida

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Things were quickly looking up after Dave called me. He had my motorcycle taken care of at no charge the next day. But most importantly, he called to ensure that I was taken care of. He followed up with me the entire time, communicated effectively, and seemed honestly concerned about making it right. Even though my experience began very frustratingly, I feel that it's only right to share when someone goes above and beyond. Dave was professional and had great customer service. He made me feel like my business mattered. In fact, after everything was said and done, I ended up buying a new Polaris Sportsman 450. Thanks, Dave, for setting it straight and taking care of your customers. I would also like to commend Tony for sticking by and making sure things went smoothly behind the scenes. Tony is an amazing sales rep, and I highly recommend him to anyone who comes to this establishment. Tony will make sure you walk out of there with the bike of your dreams. I guarantee it. read more

SLOW, SLOW & more SLOW!!! Plan on wasting ur whole day. Find somewhere else to buy if u don't have a day to waste.

If I could give zero stars, I would. It took me days to decide to write this, it is never a good feeling to have such negative thoughts about something, So I decided to post for other to beware!!! The leadership at RideNow Powersports in Ocala is one of the biggest disappointments I've ever experienced. The dealership talks a big game about customer service and teamwork, but behind the scenes it's a completely different story. The internet department brings customers in with attractive pricing, only for everything to change once you arrive. It feels like a classic bait-and-switch tactic that wastes customers' time and creates frustration for everyone involved. The managers in the red shirts are at least willing to work with customers and employees and genuinely seem to try to find solutions. Unfortunately, the overall culture is ruined by the general manager, Scott (I couldn't a last name). From what I witnessed, he appears far more interested in throwing fits than supporting his team or closing deals. Watching him through the glass office visibly upset and berating employees creates an uncomfortable and unprofessional environment. It's no surprise morale seems low when leadership treats people with so little respect. A dealership's success starts at the top, and this location desperately needs leadership that values employees, customers, and professionalism instead of intimidation and chaos. There are plenty of places to spend your money. I would strongly recommend taking your business somewhere that values honesty, respects its staff, and follows through on the prices and promises that get customers in the door. Walk out like I did! There are ither dealerships that you can go to with same items, and better top leadership!!!! read more

I wanted to leave with a bike and I did that but business wise I personally don't recommend bro you can clearly feel the difference between somebody caring about their product, services, and business relationship moving forward ....and then somebody just chasing a dollar. Sad to say cause they got good shit just need some genuine passion behind them read more

called to get a price on a side by side, they would not give me one, they said I had to come in. Come on ride now it's 2026!!!!!!

Yup, these guys are clowns. "I'm here to check out the Can Am Canyon, it's Wednesday afternoon.." " I just sold the last one. I have one in the warehouse just around the corner from here ..." Can you bring one over? No.. " Can we go look at them ?" No. What can you do? " We sold the last one over the weekend...I can go get you my business card " These clowns lost a $35K sale. Just sold the last one but have plenty of them in the warehouse around the corner? Then they said they sold the last one over the weekend? Don't trust them with anything. read more

I went to buy a bike listed on there website at $5495, I sit down with the guy and he slides over a paper with an over $9,000 price! no way. I was floored by the amount of add ons they piled on. Finally got the price down to something I could afford but I still left there feelin cheated. Another issue was the bike was shown with hard luggage on the website, they brought the bike out to me without them. I was told they were broken and would fall off. I insisted they give them to me. Turns out there was absolutely nothing wrong with them. what kind of games are they playing? And lastly the bike had heated grips but the controller was damaged. The salesman said he would have the shop look at it. they just cut the wires off making it impossible for me to find or make a fix. I would suggest if you are looking to buy a used bike, head over to Lucky U Cycles on 301 in Wildwood! read more

Finally decided to purchase a 2025 Honda Rebel 1100 dct SE. I called during the week to find out they did not have one in red/black and only had them in orange/black. On Saturday my wife and I went to look at the orange version, which I decided against. They did however have a used 2025 1100T dct with 8 miles on it. It had saddle bags, luggage rack and a cowl with a shield, which I did not want, but decided to find out what price they would take for it. We spoke with the finance officer Dave and had Justin as the sales person. We waited at the table for Dave who initially brought out the numbers, which bumped up the price from $12,999 to over $18k. He did say we didn't have to buy the battery warranty, or tracker, which could be removed, so we opted to do that. When he returned, we noticed the sheet indicated an over $1,200 destination fee. I inquired as to why there was a destination fee if the bike was used and Dave proceeded to blame Justin for the mix up saying he provided the VIN number from the new bike, which was false, as we watched him go outside to the one we were considering and write down the VIN. When Dave returned, the price went down; however, now the price sheet indicated an $805 fee for "parts". He stated that when the bike came in their mechanics gave it a once over and changed the oil, which sounded like a load of crap, as it only had 8 miles on it. Finally, the sheet had a tag/title fee of $625, which means they added fees to that as well. It does not cost nearly that much to register our Nissan Truck, for two years, which is worth more. We walked out, because I am a disabled veteran and 22 year retired law enforcement professional and have no time for people who lie and commit fraud by attempting to charge a customer for a destination fee. During the entire time, they never reduced the asking price of the bike, but instead just kept removing erroneous fees to make it look as if they were trying to give us a deal. Too bad, because they could have made a sale. My credit is over 800 and I have the down payment in hand. This is why dealerships are having a hard time selling, beause they would rather screw over a customer, than make a sale. read more

This place should be shut down they upcharge on everything to the extreme and then once you signed your contract and made your purchase you're done they could care less about you it's out of their hands they also deal on bad faith and don't LIE but they don't tell you the full truth either if you're a new rider go elsewhere I beg you they will shaft you F Ride Now powersports Ocala and all their vulture ass employees make me sick read more

In my years of experience Ride Now has never risen above the level of poor in terms of customer service. Regardless of the department I've dealt with. But across the board they have reached a level of rude and informed in sales particularly...they collectively have reach a level not so much that they suck but to what level of suck which I believed was not possible in a business. The short story? Those waiting children waiting outside the front door have little to no clue of motorcycles and useless when I have to reduce the level of the inquiry to that of which a first grader could understand. When it came to whether a model was in stock and if not...might it becoming in...and I get the response, "I'll have to go ask my manager" ...then stands there as I wait...but then goes back into the sales person huddle by the front door. HAVE YOU GOT THE PICTURE? Fear not children of Ride Now. The dealership in Kissimmee had exactly the model I asked for at Ride Now. read more

Was credited $10,000 trade in on a Victory Vision taking that off the total price... Four weeks later after 4 breakdowns I wanted a bike I could trust, so got a 2015 Street Glide for $ 18,000 Aprx. and paid full price.. realizing later I had not got credited the $10,000 from the trade in and my total for shoping at Ride Now for the Street Glide came to 28,000 ... wanting my $10,000 back or my motorcycle, Ride Now has failed to answer the integrity I was hoping for... its been about 5yrs now, and I can testify that honesty is not there best policy...Gibsons Custom or Warhorse Harley would be much better choices to buy from reputable dealers.. $10,000 for a 30 day ride on a Vision would stretch the most liberal of minds on anything close to a non criminal enterprise... BUYER BEWARE of number fudging.. in Jesus I swear Rodney Van Shippey 73, veteran, hearing impaired, mentally handicapped and still fighting for my right to be heard, respected and returned the honest money that I overpaid... in Jesus name I pray read more

Worst buying experience ever, dishonesty, way above and beyond usual shady sales practices. Not at all surprised at their 1.5 star rating. Find the bike you want somewhere else read more

I would not reccomend anyone use ride now for any reason. they will give you the runaround and over charge you any chance they get. have been denied a copy of my title, and now 2 months after coming in and cancelling my gps and anti-theft packages to save money, they are now telling me they have no info of that cancellation. even though I called in a month ago and was told it was completed and I had to check with my finance company. read more

I bought a used adventure bike from Ride Now Ocala. The whole affair was fun and painless. I got an amazing deal and was treated like I was special. A+ all the way. read more

Asked for a price to repair my atv, never heard from them. After seeing other reviews it doesn't seem to be uncommon.

I have spent several visits at each of the RideNow Power Sports Ocala locations. I visited with my son to buy a preowned motorcycle. To give this some context, I have owned or been around motorcycle since the early 1970s when I bought a Honda CB350. Over 30 years I owned more than a dozen bikes of different sizes and brands. I also have a degree in engineering and worked in senior management in a few large international companies with full responsibility of financials, engineering and manufacturing management. I rate my customer service experience regarding the floor staffing in every location has been very good bordering on excellent. Issue is not with personnel but with company policy. I was ready to purchase a preowned 2018 Harley Davidson Sportster with only 2,000 miles. The financing was approved and everything looked good until I questioned about the warranty. I was told that they went through all used machines in their shop but would not provide any warranty. I killed the deal right there. I am not talking about a high mileage machine. I am talking about a machine with approximately 2,000 mile that their service department supposedly "went through" prior to being put on display. However they refused to furnish any warranty what so ever! I speak for myself when I say that I will not do business with any company who will not stand behind their product. To me that is an irresponsible slap in the face of any potential; customer. Buyer beware with this outfit. I personally do not have any confidence in their moral or ethical values nor do I believe they value their customers. The attitude I perceived with their General Sales Manager was arrogance at being questioned. Maybe I should have bought a more expensive machine or had a better credit score? read more

Stopped in at Ridenow recently to take a look around and see if they had the helmet I was looking for. The bikes are nice, but finding a proper sport touring bike is becoming very difficult. Not Ridenow's fault, of course... the market is just not sustaining those kinds of bike these days. They did have the helmet I wanted, which was actually amazing due to the oddball size I needed. They were not able to find the proper helmet bag that was supposed to go with the helmet, so they gave me a different one. No big deal as far as I am concerned, since a bag is a bag, and I never actually use those bags for their intended purpose anyway. read more

Great buying experience at ride now ! Special shout out to Kirsten, Jason and Mike in parts, they made the buying easy.. would definitely recommend this dealer read more

I would never buy anything else from them. High prices,lied about extended warranty coverage..

If the "out the door" price doesn't scare you away, the service will. Purchased a used bike from them a few months ago. Price on the sticker said $5k. Got into the office and I am staring at a $9k out the door price. I haggled it down to $8k. Now that I think of it, I should have just walked out the door. A few months later, I get a nail in the rear tire and it's a fast leak. I remove the nail and plug the tire just so I can ride to the dealer for a replacement. After the new tire is installed, service manager tells me I have a check engine light on. I never had one on this bike and never had one today. They tell me the speedometer is messed up and not displaying correctly. I ask them to fix it, and they tell me they don't service Yamaha and recommend me travel to a dealership all the way in Gainesville. There is a Yamaha dealership next door and I take it there. Never once did Ride Now say they were sorry or even try to make good on their error. I'll go elsewhere for my motorcycle service and needs. Steer clear of this place. Once they have your money, they don't care about you anymore. read more

went today to look at a four wheeler for my daughter talk to Wade got a price of $1100. Told him I had to speak with my wife. He gave me his card told me to give him a call. It was no problem cause he wouldn't let me pick it up till Saturday anyway called him back a couple hours later and he told me he made a mistake. It wasn't 1100. It was 1700 price increase. It's a heck of a price increase in two hours, apparently their word means nothing be careful out there read more

USELESS! I asked for final pricing 3 times and never got a reply. NEVER would I do business with this place. read more

Sooo, I took my 2024 Shadow Aero ABS in for FirstService, when I got the bike back there was a rubbing, clicking noise from the front end. I called and made an appointment for them to check it out it out as after all they had just worked on the bike, and the noise wasn't there before. I specifically told them the noise couldn't be coming from the engine because it didn't increase nor decrease for revs. But they insisted the noise was valve lash and was normal. Said it was ok and charged me $212. Well lo and behold the noise was still there. I know, I know, I should have checked it myself. But I figured what the hell they just worked on it, let them check it. Well, when I checked it I found the pinch hex bolts for the front axle loose!! Removed the axle and found it scored! Tightened it up anyway, not as much noise. So now I'm going to have to replace the axle and probably the bearings. All because of an incompetent tech! Will be using them again? Probably! Can't blame the company for one incompetent tech. My wife's Metropolitan is coming due for first service, and I'll probably take it to them. We'll see, fingers crossed!!!! read more

ZERO if that was an option! We dropped off my little brothers 2 thousand dollar 4 wheeler for service (could get the same one on Amazon for much cheaper) and they left it outside this entire time. PICKED IT UP WORSE THAN HOW DROPPED IT OFF!!! Faded paint, rusted parts, and tried to charge us a storage fee k). I called and they said they store all units outside for service. Good to know lol! But they make sure to put in all their units they advertise in front of the shop inside every night. DO NOT BUY HERE! Go to Tampa or Jacksonville 100 they beat their prices anyways with no hidden fees. read more

I went to get a rear tire changed and I brought my own tire ..I called and asked how much to change the tire ..I was told that it would be 70$ plus tax ...as high as that was to just change a tire I agreed and rode there ..after they had my bike and started working on it the total came out yo be 102$ they apparently failed to mention. 30$ of hidden cost and at first I just was in a hurry so I paid it assuming there was a reason why it cost more then I was told and when I got home I saw all these charges that I have never heard of in my 15+ years of motorcycle riding ...they charged me to use there own tools ...wtf... make sure you ask for total cost before they work on your bike . UPDATE: I decided to call up there and speak to ryan the manager at service. After hearing me out he decided to partially refund my money to meet me halfway on the issue, witch I very much appreciated...for that I raise the stars..I would recommend if your getting tires changed ..buy it from them to get the free install read more

I would give a zero star if I could. All happy and nice then stab you in the back with add ons and junk fees effectively doubling the price. My own fault for thinking it would be honest straight forward deal. If you do buy from them walk in with the attitude that they are going to rob you. Look at the last page of your finance paperwork first. read more

This review is for the service department. My wife brought her Ryker in for a bad fuel pump. The Ryker is a pretty strange vehicle and few people know much about them. But the two women working in Service were outstanding. Sharon (?) looked at the vehicle and immediately figured out the issue. She got it into service immediately. Definitely a thumbs up. read more

I have the rpm one service package where they come and pick them up from your house service them and bring them back. They went in for service came back both with no fuel left in them. I know they left with it at least half a tank of fuel somewhere along the line in their possession, they drain the fuel out of them, and furthermore, they never put the oil cap back on the motor. Good thing I looked. Still waiting to hear back from their service manager, which I probably never will definitely would not recommend this place for anything. If they make it right I will change this review until then it stays.update: it's been 2 weeks now still no call from service manager. Totally avoid this place and save yourself a ton of aggravation. Gonna email person from ride now who responded to my review I'll let you know if they do anything to make this right. read more

RideNow Powersports Ocala - Motorcycle Dealers Near Me - Ocala, Florida

My husband went to purchase me some new dirt bike gear for Christmas and found a sweet buy one get one half off deal on Moto fox pants, well when we went to check out the second pair was not ringing out to be half off of the sticker price but instead the retail price. Well there are no signs on the buy one get one half off bins that say half off retail price only and they covered the retail price with the "yellow discount sticker". Well they were struggling to make it work and called over the parts manager to help. Well he came over and snootily said "we are really arguing about 20 dollars?" As if we were the issue here. How unprofessional. My husband didn't raise his voice once and he was incredibly patient and for that man to come out and say something so unprofessional is ridiculous not knowing the financial state of a customer, that is absurd. Would not recommend and will not be back unless we receive a proper apology for the uncalled for behavior and judgement. read more

Eric and Ronnie were a great help in helping us get a Suzuki gsx 750z at a good price! These guys have all the answers to any questions you may have from purchasing motorcycles to riding them! If you are looking to buy a bike in a time efficient manner from people who know how to help you, this is your place! read more

There sharks....display models with equipment on it n then add on for it...there destination charge is bogus.... There add on fees are way out of line compared to privately owned dealerships. They told me to bring a trailer in and they would match any price because there the biggest n they won't let them beat there price....guess what...I left with my trailer empty. They work the # s real well to steal your money. If you buy from ride now you paid way to much. Happy owner of a new Honda pioneer 6 seater I bought from a non corp store n saved thousands !!!!! That's a fact. They starve there poor sales people also. BAD BAD BAD read more

I expressed a serious interest in a bike that was for sale and drove 90 minutes to see it. I was kept waiting for 45 minutes only to be told that it could not be test ridden due to a brake problem, but they would let me know when the part was in and I could see it. After a week of crap calls from them asking me if "I enjoyed my test ride" and would I like to go ahead and buy it, I advised them of their errors....there was no test ride as it was in their workshop. I called again 4 days later to check on it and they said the part was still not in, but someone else bought the bike. I had no call, no text, no email asking if I wanted to buy it first. What a shower of crap this lot is. I will never go there again. read more

their service fucking sucks they will talk you into buying the bike or anything and add go bunch of unnecesa service into your payment bills agree on fix payment every month for them get charged 200$ extra on the agreed amount and if you got problem you will literallㄚ Have to show up in person because nobody can't help you over the phone I will never buy here again read more

Warning! I went in to buy a used 2013 Street Triple and the floor manager Dave E. sneakily tried charge me extra for parts already on the bike! When I went to ask them for the invoice, they told me it wasn't for me to take home. Fortunately I snapped a picture on my phone showing the hidden $897.63 parts fee which is illegal to charge and is a DECEPTIVE BUSINESS PRACTICE. Last night I filed a complaint with the Attorney General, the Division of Motorist Services licensing department, and the BBB using that invoice as proof. Looking at the past reviews I am AMAZED that no one reported these people and the reviewers just settled on writing a review and moving on. Well thanks to me I will be making sure that this place is investigated for deceptive business practices along with false advertising. Not only that but I posted a review on another review site in which the owner tried to discredit me by saying that I am not a real person. "Brandon, we're not even sure if this is your real name." I am just so APPALLED by the fact that they can and have been doing this to people since 2004! I came into the dealership with the sole intention of buying the Street Triple. I had my revzil shopping cart filled and ready to check out with a tank bag, frame sliders, engine covers, and a rizoma mirrors in it. I spent hours looking at all the reviews for this bike just to have the owner tell me in the other review that I had been "misrepresenting yourself to us for quite a while during your visit". It's absolutely disgusting. I can promise anyone who is reading this that I went to the dealership super excited to buy the Triple with nothing else on my mind except to get out and start riding again. I moved from Indiana and the riding weather is atrocious nearly year round. 1) They charge hidden parts fees which is illegal (2018 Florida Statues 501.967 Actionable, unfair, or deceptive acts or practices) The owner should familiarize himself with local laws. 2) They falsely advertise the price of their bikes 3) They try and discredit people who write negative reviews 4) And they run a deceptive business that relies on trickery to remain competitive with their competitors. If you don't believe me take a look at some of the other reviews. I wish I have seen Rachel T.'s review and it would have saved me such a headache. I am NEVER going to try and buy from another dealership again without reading the YELP reviews. I relied too much on another review site which was my mistake. All the REAL reviews are here. read more

RideNow Powersports Ocala - They charge hidden parts fees which is illegal (2018 Florida Statues 501.967 Actionable, unfair, or deceptive acts or practices) - Motorcycle Dealers Near Me - Ocala, Florida

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called today wanting to make a purchase and Anthony never called me back and neith did a manager. I wanted to purchase a king quad "cash", it appears they don't need my business. they did this to me about 2 years ago when I wanted to buy a Kawasaki diesel side by side. looks like I'm done dealing with this poorly managed business. Then I sent another email and nothing. FYI, this Anthony guy didn't know costs, fees, or taxes required, and he is a supposed salesman. In my opinion this business should close down. read more

What a great experience! This was my first motorcycle purchase and I was not sure what to expect. The entire staff was friendly and courteous. I was introduced to Danny and we hit it off great from the start. He was thorough with his questions to make sure he knew what I wanted in a motorcycle and to best place me with the bike that fit my needs and wants. The paperwork was a seamless process and Danny went over the entire bike with me and then introduced me to the Service Dept. and Sharon, one of the Service Advisors. I highly recommend RideNow in Ocala and would not hesitate to send my family to them. I love my new Motorcycle! Tom read more

Walked in ready to buy two bikes but sales can't tell me the price out the door without getting my name and phone number? They prolong the buying experience as long as possible to try and extract as much $$ as possible. I've had similar experiences with them in the past. Definitely stay away unless you like pushy sales tactics and bad buying experience. read more

The team and staff at RideNow Powersports of Ocala have always been responsive through the purchase and service/repairs need since starting my ATV/UTV hobby. The sales team had me in and out quickly, documents and information was accurate and clear. Parts department has always supplied items in a timely manner. The service advisor Sharon is on point and very knowledgeable. The mechanics, while I haven't personally met, always fix, service and install as expected and my machines perform as desired! The team in Ocala have as well taken care of machines purchased elsewhere without question. They are my go to dealership for ATV/UTV service, parts and sales. read more

bought a can am outlander in 2022, brand new. First experience was getting a speedometer recall fixed. Brought the atv up for repair. Got it back home and it was never fixed. Had to bring back again to get it fixed again. Not long after that the starter drive goes out. 750 dollars later. Dropped back off and the thing wouldn't start. You would have thouget they would have also realized the battery was shot. Replaced that and not long after it quit running again. Now they want to charge me 1300 to just tear the engine down. I bought a brand new machine so I didn't have to worry about major repairs. I also have an issue with customer service. I heard a young man being rude with a customer. When he got off the phone he blurted out he was a F#cling idiot and storms out. These people not only are rude, but they sell junk and have no clue how to repair these machines. read more