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    Ride Time

    1.7 (13 reviews)
    Open 10:00 am - 7:00 pm

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    CarMax

    CarMax

    (113 reviews)

    I bought a car for my wife here about a month ago and had a great experience…read more I went in the test drive a few days ago and had a bad experience. I informed them I had a bad experience and the General Manager himself called to follow up and to make it right. I don't want to make the point of this review around the incident because my point is that it was an anomaly and they more fixed the issue I experienced. They are good folks, good warranty and I feel that they legitimately care about taking care of people.

    My wife & I was Prequalified for a vehicle at our local CarMax of Plano everyone was excellent on…read morepoint and polite @ CarMax Of Plano, The car that we wanted was at CarMax of Garland.... When we left CarMax of Plano the paperwork for car we wanted at CarMax of Garland was complete .... all we needed was to sign a few signatures and read over some documents...... When we arrived at CarMax of Garland , we were directed to business office immediately and was received by a nice young lady by the name of Melissa Huerta. Let me preference this by also saying that me and wife were dressed for the weather , it was cold out so we had on sweats. Mrs Huerta helped my wife get ready for the test drive , we test drove the car everything was amazing !!!! Upon arriving back to the Dealership after the test drive, myself and my wife were approached by Christian Gantes (Sales Associate) which introduced himself and Hawar Gerki (Sr Sales Consultant) Who said absolutely nothing to us about who was period. Then Christian stated that some information didn't come from the CarMax Of Plano, and we need to finish up some paperwork. Mind you , I said before arriving to CarMax Of Garland all the paperwork was complete, all we needed to do was sign for the car and read over everything. Hawar Gerki took my wife to has desk and basically interrogated her asking how she made some much money and literally reran all of her info...including ... job verification (again). At point I get pissed because clearly he is racial profiling us with a smile on his face. Mind you he hasn't stated the reason behind doing this or stated who he is to my wife. 45 minutes goes by he comes back to my wife saying it was a mix up and he is sorry..... all this after the paperwork with the car was complete on our end. Clear cut case of racial profiling. Bright note out this was Mrs.Huerta she was very professionally and needs to be promoted , she went above and beyond even offering to pay for dinner. Now , Hawar Gerki needs to be fired for work place profiling and harassment... completely unprofessional as customer I would never purachase a car from this location because he works there. And I'm going to file a formal complaint against him.

    The Car Network - Cars

    The Car Network

    (35 reviews)

    Great people ! Good business ! Good deal! Will buy again !…read moreAnd again, Go see Matt

    I purchased a car from this dealership in May 2025, and I have had nonstop issues ever since. Just…read moreone week after purchase, the check engine light came on. I had to bring the car back 6-7 times before it was even somewhat fixed. Not long after, the car broke down on the highway and had to be towed to their shop. I was without a vehicle for over a week. When I finally got it back, the very next day the car was hesitating to start and warning lights were coming on again. I returned it once more, and they said they replaced a hose. Two weeks later -- the check engine light came on again. When I told Carla that I would not continue making payments until the car was properly fixed, she became upset instead of trying to help. I asked if we could work something out to get me into a different vehicle, and I was told, "This would happen to any of the cars on our lot." That response alone says everything. Today I went to the dealership just to retrieve some personal belongings from my car and saw "REPO" written on the side. This was shocking, as I personally drove the car there, it was never repossessed, and I was never notified of anything related to a repo. When I started having problems with the car I was told "this never happened," This dealership has been dishonest, unprofessional, and dismissive throughout this entire ordeal. I strongly encourage anyone considering buying a car here to think twice.Save yourself the stress, money, and safety risk, I wouldn't wish this experience on anyone

    International Auto Sales

    International Auto Sales

    (28 reviews)

    Terrible, just terrible experience with these people. I showed up and drove a 2020 Nissan Rogue…read more Every single ad they have online says "clean title, no accidents" well I get in the car and the dashboard lights up like a CHRISTMAS TREE!!!! COLLISION WARNING, TRACTION CONTROL, CHECK ENGINE LIGHT, STEERING WHEEL HAD TO BE POINTED 45 DEGREES TO THE RIGHT TO DRIVE STRAIGHT THE ALIGNMENT WAS SO BAD. This "dealership" signed this off and was advertising this car as completely clean and sound!! DO NOT EVER EVEN COME HERE TO TEST DRIVE ANYTHING EVER. They will lie to your face and act surprised when you call them out. Please do not waste your time like I have.

    I purchased a vehicle from International Auto Sales under the impression that it had a clean title,…read moreas stated in the listing. After the purchase, I discovered through a Carfax report that the car had previously been declared a total loss by an insurance company -- a detail that was never disclosed to me. When I reached out, I was told they use Experian AutoCheck, which did not show this history. However, this does not excuse the lack of transparency about the car's history. A total loss status, is something any buyer deserves to know up front. I'm currently trying to resolve the issue directly with the dealership, but I felt it was important to share my experience so that others can make informed decisions. Always double-check with your own Carfax before purchasing.

    Ride Time - car_dealers - Updated May 2026

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