I worked with Edward "Eddie" Berrios and he has taken great care of me. Eddie is not a high…read morepressure sales person. I find him to be incredibly honest, trustworthy, and was able to answer all of my questions. I like to take my time when buying a car. I set up an appointment for a specific car on their lot. When I arrived Eddie allowed me to take my time by allowing me to test drive the car while he remained in the office. The vehicle was exactly as advertised but as a used car there were a couple cosmetic items I wanted taken care of as a part of the deal. Not only did he take care of my requests but there were a few things I didn't think to ask for that he had taken care of as a courtesy. The negotiation was comfortable and I feel Eddie represented me and the dealership well. After all the repairs were made, I picked up the car. A few days went by and there was an issue. I was concerned but Eddie was quick to ask me to bring it in. Eddie and the dealership calmed my concerns and made sure that the vehicle was working as it should. I feel that they truly believe that the car and this transaction represent who they are. I will work with Eddie the next time I purchase a vehicle as well as recommend him to my friends.

Where can I start off?! Honestly the best service and experience I have ever had at a dealership…read more Eddie is very professional and patient. He will make sure you are very well taken care of. I have been wanting to trade in my car for a different one and he made it a real smooth and easy process for me. He heard me out and understood the assignment! So good at his job. Will soon be going back to get another car for my fiancé! SHOUT OUT EDDIE AYEE

Customer Service/Service Department…read more I recently had a brand new vehicle that broke down and would not turn on. Had it towed to the dealer, Nick was able to check me in quickly and get me all the infos I needed. Best communication, best service, best all around type of assistance I can ask for. Told me he was going to let me know within a couple of days of any new info which he did. I was able to get my car back less than a week. If you need something from the service department, ASK FOR NICK.

I went to look at a car here, test drove a couple of them, nothing seemed out of place at the time…read more, then I drove the car that I chose, started driving the car 66 to 78 car started feeling like the wheels in the front and rear on the drivers side was a little bouncy go back and mention that to Keneith the person that was helping me and then they mentioned it to Gabriel, he test drove the car and tells me he didn't feel anything, as he drove the car I'm feeling vibration in the passenger seat just as well as I felt it in the drivers seat. They said they checked the car out and it was good. Still not good but it was all about the sale and them getting paid, it's never about the customer. Fool me once shame on you. Fool me twice shame on me. Never again will I purchase a car from them, want send anyone I know to them. I should've went on where I was going could've gotten a better deal. They're going to be nice and suck you in, in the beginning and buy you lunch, that's all to get what they wanted. Never again.

Great people ! Good business ! Good deal! Will buy again !…read moreAnd again, Go see Matt

I purchased a car from this dealership in May 2025, and I have had nonstop issues ever since. Just…read moreone week after purchase, the check engine light came on. I had to bring the car back 6-7 times before it was even somewhat fixed. Not long after, the car broke down on the highway and had to be towed to their shop. I was without a vehicle for over a week. When I finally got it back, the very next day the car was hesitating to start and warning lights were coming on again. I returned it once more, and they said they replaced a hose. Two weeks later -- the check engine light came on again. When I told Carla that I would not continue making payments until the car was properly fixed, she became upset instead of trying to help. I asked if we could work something out to get me into a different vehicle, and I was told, "This would happen to any of the cars on our lot." That response alone says everything. Today I went to the dealership just to retrieve some personal belongings from my car and saw "REPO" written on the side. This was shocking, as I personally drove the car there, it was never repossessed, and I was never notified of anything related to a repo. When I started having problems with the car I was told "this never happened," This dealership has been dishonest, unprofessional, and dismissive throughout this entire ordeal. I strongly encourage anyone considering buying a car here to think twice.Save yourself the stress, money, and safety risk, I wouldn't wish this experience on anyone

We were super excited to communicate and possibly do business with this company as the reviews were…read morebeyond amazing however when communicating and texting with the team members, we never heard back-- so we took our business elsewhere and got an amazing deal from the Ewing Subaru Dealership in Plano!

These guys are awesome. Called, had a guy out there in a couple hours. No frills, negotiation was…read morecompletely fair and no lowballing. Offer was right around what we expected and it wasn't shady or a lowball. Offer was in straight cash, not a cashiers check or anything. Took possession of the car on the spot, got the cash on the spot. Hope he makes a few bucks on the car! Highly highly highly recommend if you don't want to deal with the BS that comes with some of these institutional or small company car buyers.

I bought a 2014 Ford truck from Ideal & I was very happy with the truck. The price was excellent…read more I ended up having to sell the truck for a smaller car which I also bought form Jody. He sold the truck to me at such a great price that I was able to turn around & sale it for $4000 more then what I paid for it. Ideal used cars is hands down someone you can trust & will sale you an reliable used car.

From the owner: Ideal Used Cars is a three generation, family owned and operated used car dealership. We started as…read moreT & J Motors back in 1976, in 1996, Jody, the current owner took over and re branded as Ideal Used Cars. Our staff is here to provide a great and easy vehicle purchasing experience. We have been helping customers in the DFW metroplex purchase reliable used cars at an affordable price. We offer in house financing on most of our vehicles, which provides those with no and bad credit an opportunity to buy a car. We offer low down payments with our buy here pay here option for most of our vehicles. We actively work on providing a wide variety of vehicles to support specific needs, such as small cars that our great for commuting, trucks for work or hauling and vans and SUV’s for those in need of a family vehicle. We strive to help our customers find a safe reliable vehicle that can accommodate their needs for a competitive price. We also do trade-ins and will purchase most vehicles

I bought a truck them April 2025. The truck was a 2024 3.0 duramax 1500 Silverado with 6,000 miles…read moreon it. The truck is a salvage title and the pictures of the wreck were not that bad. I have since driven the truck 25,000 miles over the course of a year and it's great. The body repairs they did are by no means factory levels and the extra parts they put on are not OEM but I saved 20,000 off of what a dealership would've charged me. They were also very transparent on what they fixed on the vehicle. I had one problem on a missing part and they sent me the missing part swiftly. Overall just research the truck, check out what happened to it and buy a reliable vehicle.

I bought a Chevy Silverado 1500 from Dallas Motors on September 4th. The truck broke down the very…read morenext day and it took them TWO WEEKS to finally return it to me. The entire time was nothing but lies, broken promises, and complete lack of professionalism. I was constantly told "it'll be ready tomorrow" or "I'll call you back," but no one ever followed through. I had to chase them for updates, and when I finally gave up on Diego's excuses and started dealing with Hassan, the story was still the same delay after delay. To make matters worse, when I finally did get the truck back, it started having problems again just 3 days later. This dealership has no respect for their customers' time, money, or trust. I would never recommend Dallas Motors to anyone. Save yourself the headache and go somewhere else.

I purchased my Lincoln MKX from Barrett Motors in 2014. I had not so perfect credit from a past…read moredivorce and didn't think I would be able to qualify for any car much less a luxury vehicle. The sales people at Barrett are amazing! They never made me feel less than worthy of owning a vehicle I deserve. And, they worked with me on the down payment and the monthly payments. I would highly recommend Barrett to anyone who is looking to buy a vehicle. I will definitely purchase from Barrett again. I have nothing but great things to say about the staff as well. Billie Henderson has been a gem to work with as well as the rest of the staff. They are courteous and kind and that goes a long way with customers. Keep up the great work!

Great experience buying my car with these guys! Highly recommended it…read more Car is in great shape

I arrived on lot to look at a car my wife found online, one male (I assume employee) was walking…read moreback and forth around on lot and moved a car or two. My wife and I found and looked at the car we come to look at and decided to try a test drive. As we walked toward the front of their lot to speak with the guy moving cars, another man came out talking on phone, we stood about 15-20 feet away as we waited for someone to acknowledge we were there. Approximately 3 minutes later we start slowly walking toward our vehicle, got in and left without anyone even saying "hello" to us. I appreciate not trying to bother me or pressure me into buying something, but a "Welcome to our lot, let me know if you need anything," would have been awesome.