Sold my 2017 Tesla Model S 100D to Texas Cars Direct on 7/25/26: $16,900 total, $10,852.93 of that…read moreowed to me as equity. They took possession the same day. What followed was 33 days of "we can't pay you until the title arrives" -- even though my lender confirmed in writing on 7/30 that the loan was paid in full. I'm an Army veteran and I handled this the right way: calls, patience, follow-ups, numerous conversations with their manager Mike. The day I said I'd had enough, his position was still that I could go to the DMV myself or wait another three weeks. Dismissive from start to finish. On 8/27 I showed up in person with the lender's paid-in-full letter. Only then did they hand over my check -- dated 7/27, two days after the sale. It existed nearly the whole time they were telling me they couldn't pay. The car had already been resold. (Keep-or-cut sentence:) Nothing in the bill of sale I signed conditions payment on the title. If you sell them your car, demand a payment date in writing. Every date above is documented.

I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

I had an appointment at 10:00 for a 20k checkup on my new car. I was there at 9:59. It took awhile…read morefor anyone to realize I was waiting beside my car. A guy walked over with an electronic pad. I gave him my name and appt time. He found it and wrote my service advisor's name on the car and told me to wait by the car. Soon a lady came over with a form and took down my information. I told her I had already checked in. She gave me the form to sign with just "20,000 check up written on it" and have it to me to sign. I added "left rear tire leaks". She said , "Oh, okay I'll tell Jacob." Soon I see Jacob come back his station and start dealing with another customer. Finally Jacob gets to me and we establish why I'm here. He says it will be an hour to an hour and half. I look at him and say "well it's already been 30 minutes. My appt was for 10 and it's 10:30!" He escorted me to the waiting area. After awhile a very nice young man strolled up and introduced himself and asked me how my service was going so far. So I told him how the first 30 minutes went. I asked how long he had been with the dealership (3 months) and his job ("customer satisfaction."). We had a nice detailed conversation and I definitely felt "heard." His name was Geoffrey Johnson. He does a great job and HE is the reason this review is 4 stars and not 3. They came to get approval to charge me for the flat repair. And I was FINALLY out of there at 12:30 pm.

This entire place is sleazy, go to a tote to note dealership and you'll get the same treatment…read more John the sales manager is the rudest man on earth, he will look you in the eyes and say "oh well" about the issues you're having with the car he sold you. Adam the salesman will lie about repairs, detailings and inspections. Vianney will reply to your reviews and act like she cares and wants to fix it but will never reply to the email she gives you to message her at. Save your time, go ANYWHERE ELSE. Unless you want a car that's in need of $4,000 in repairs when sold to you and severely neglected.

Update: 2 weeks after purchasing the car from Auto…read moreStarlight I could not be happier with my decision on signing a deal with Kamiar on a Toyota vehicle! The experience was smooth and he is very knowledgeable about every car he purchases and sells. He insured me that all my request would be completed which included ordering a 2nd pair of keys and detailing the vehicle. Kamiar also insisted on helping me search for competitive prices on maintenance and tuneups to make sure my car lasted a lifetime. (This assistance is rare/impossible to find in the car industry) If you're in the market for a vehicle I would highly recommend utilizing his service to meet your needs. 5 stars

PLEASE READ BEFORE BUYING…read more This is long overdue. I tried not leaving this review, but the public has to know. I don't deserve what I'm going through with my perfect credit score being over 740. This vehicle has a recall since 2019, but the dealership doesn't touch anything aftermarket, it has to be stock. When I first saw the vehicle, I checked the engine light since it was deleted. I barely saw enough since I didn't want to be caught. Now that I have the vehicle, there's more than what I expected. Again, bring an engine code reader, don't go by what they say. I'm spending over $1,200, and there's a lot more I'm having to pay to get my valve springs repaired which is around $800-$1,600 to fix. So yeah, I'm one "happy" customer alright. I already replaced the fuel filler neck and charcoal canister that was causing the fueling up the gas tank problem, and now the most expensive one yet is my valve springs that's causing a lot of things to go wrong with my ride. I got crapped on, big time time. I surely hope everyone double and triple CHECKS ANY vehicle before buying. Don't just go by what anyone says at all. That is all. Thank you.

Bought a Porsche Macan a year ago! Worst experience ever! I should have known by where they are…read morelocated

Happy with my purchase! George was helpful and had a great selection of cars, would definitely…read morerecommend checking this place out!

I wish I could give 0 stars $3500 down and the car messed up an hour after leaving I called them…read moreback they said bring it tomorrow and I asked will they tow it because the car won't start when it was time for it to get towed they had it for a day at the shop mind you a day after I bought it and they start to say there's no warranty on the car when I was told that there was one

Andy, owner of Sports City Motors, deserved a 5-star review. My husband and I were happy to…read morepurchase a nice 2012 VW EOS in good condition, low mileage at a reasonable price. The car was clean inside and out. no bad smell. No haggle, no hustle. it was a pleasure to deal with him. Wonderful guy. Quick response through text.

Service after the sale was really bad. My main complaint was the poor communication…read more I purchased a good car at a good price and all seemed fine for a bit. But my new plates never showed up. I will spare you the details but the auction company they got the car from lost the title. It took TEN months to get my plates. They finally got it done but honestly, every time I called, it was "she will call you back " and after my third time they finally would. Multiple emails with no replies for updates. It was this same thing over almost an entire year.... So exhausting. So for this reason, I do not give them my recommendation.

Got a car from here in December. Tomorrow will be the first day of April and I still haven't…read morereceived my title and registration. This place tried overcharging me for the car when the listed price was publicly available. On top of that, nobody seems to give a shit that I still haven't gotten my title and registration. This place cannot stand on business. I can't believe they are in the business of selling cars. No team work and no professionalism.

Joey B is my goat, he served me at gas monkey, not the other joey, Joey b: my goat, he took…read moreexcellent care of me and made me feel so welcome! Joey B is like my LeBron James (basketball goat)!

The only reason it's a 1 star is because there isn't anything lower. I bought a $40 baseball cap…read morefrom them and it's the biggest piece of crap hat I've ever put on my head. Richard Rawlings or whatever his name is is so worried about profits that he forgoes quality. I will add a picture. But anyway I wouldn't buy a car from this clown if he can't even carry a quality fricken hat you know he puts cheap ass parts on his cars then to. Gotta make all the profit and screw the idiot that gives him money. .this hat was so bad you couldn't form the bill on it cause it was cardboard and when it got wet it was a l l over with. ​

I don't usually leave reviews, but RPM Garage absolutely deserves it…read more I've bought a handful of cars over the years, and this was hands down the best experience I've had. From the first call to the moment I drove off, everything felt straightforward, honest, and actually enjoyable--which is rare when buying a car. The inventory is on a completely different level. You can tell these guys are true car enthusiasts, not just a typical dealership trying to push units. The car I purchased was exactly as described--no surprises, no games. They were transparent about everything and encouraged me to get a PPI, which gave me even more confidence in the purchase. The whole team was professional but still very laid back. No pressure at all, just good conversation and real knowledge about the cars they sell. Paperwork was quick and smooth, and they handled everything efficiently. What stood out the most is how much they actually care about the customer experience. You're not just another deal to them--they take pride in what they do, and it shows. If you're even thinking about buying a car from RPM Garage, just do it. I'll definitely be back for my next one.

I can't say enough good things about RPM garage. Let me start by saying I came from a place in…read morePlano called HiLine motors, which was a real shady business and the car salesman never answered my texts or called me back, I practically had to BEG him to sell me a car. After that fiasco I decided to visit RPM garage and look at their inventory, and they have some really nice cars! If you go here ask for Trinity, he was super helpful and communicative. He practically restored my faith in car dealerships. He even was kind enough to take the car to get a PPI (any dealership worth their salt should let you PPI a car), it underwent a full inspection including bore scoping, and he even paid to have the spark plugs changed out of his own pocket! RPM has a real nice showroom, if you're a car guy or just anyone who likes fast and good looking cars, you won't regret stopping by here! Super happy with my new (to me) Porsche! Edit: to the 0 start reviews, these are used cars and NOT certified pre-owned cars. The condition of the car is entirely dependent on how well it was maintained by the previous owners, that is why you pay the $200 and get a PPI (pre-purchase inspection) so you're not left with thousands in repairs. Thought this was common knowledge...

Great people worked with me on credit got out of here fast within two hours good reliable vehiclesread more

My husband bought a truck her last month. 2 weeks after having it the check engine light came on, 2…read moreweeks after that we had to replace the battery. The buying process was easy enough. But they don't sell quality vehicles.

I ordered a Mercedes Benz and they gave me $100 off the price…read more I paid $700 for the car to be shipped to me which was originally supposed to take 2-3 days max delivery from Texas to California. It's Monday now and I haven't received the car. It's weird because the dealer and the shipper keep telling me it'll arrive "today" every single day. Well today finally came after all of the dealer and shipper drama. The Benz paint was all covered in some sort of orange sticky oil or transmission fluid as the truck above it the last week has been dripping and leaking. And the cherry on top is that the shipper refused to give me the car because the dealer hadn't paid the shipper the delivery cost. Ridiculous. A car dealer that doesn't know how to deliver a car. After payment has been made. The worst car buying experience of my lifetime. The dealer called me this morning threatening me and calling me a shitty person after all they put ME through . I am filing complaints with: * Texas Department of Motor Vehicles * Texas Attorney General's Office * Better Business Bureau *Federal Trade Commission and contacting my attorney now. This dealer is in flagrant violation of the Texas Deceptive Trade Practices Act (DTPA) Jason Childers General manager of Vdubs aka Dallas cars of texas threatened me by yelling and screaming at me and calling me a shitty person and said he will drop the car off at the side of the road today near my home without signature.

I should have followed my gut…read more On a Saturday, I found 2 vehicles here. A Macan and a G63. With cash in hand, I tried to test drive. Ivan said, "we close in 30 min. Come back Monday." Mondays are busy, so I called Ivan back mid-day, and he said it's better to come by Tuesday. Monday night we ended up buying G63 at Sewell - incredible experience. Tuesday morning at around 8am I ask for a buyer's order for the Macan, so I can get a cashier's check. Ivan texts me an hour later, "the finance manager is sick but we can still make the deal today". Of course he asked for a deposit over the phone, before I could test drive - odd. I agree to head over for a test drive within the hour. As I'm walking out, he texts me to say there's an oil leak, so I can't test drive until Thursday. On Thursday I see online the car was sold. He didn't even call to say, we have other cars if you're interested. Thursday night we bought a new Macan Plano, another great experience. I collect cars and this was by far the strangest experience I've ever had.