Amazing people highly recommend them! Best in the business! Local and professional! Highly knowledgeable

My old AC unit was giving me trouble during hottest temps of the year. No other company could come out for days. Riddle came out the next day (Saturday) 8am! it was a lot of work for the tech to get to the valves on my antique unit, but he did it! He was able to fill my coolant and got it going strong again. This man was not just professional, knowledgeable, and honest, he was kind. He was an AC angel! read more

One more amazing experience with Steve and Vanessa at Riddle Heating and Air. You never want to feel your AC going bad in the dead heat of summer, but sheesh, if you do, this is the place to call. Vanessa was incredible courteous and workable on getting us seen as soon as possible. And Steve! What a guy. Came out fixed us up with a new capacitor and we are living in the lap of luxury again. Thank you guys. And use them for all your heating and air needs. They're the best. read more

Steve and Vanessa are OLD SCHOOL AWESOME! In these days of terrible service and greedy companies, it's nice to encounter someone who cares and is fair when it comes to pricing (remember the good old days?) When another HVAC company (who shall remain nameless) completely disabled our A/C system due to their ineptitude, Steve came to our rescue! Not only did he and Vanessa bring us portable A/C units to allow us to stay in our home while we waited for Steve's availability, their price for replacing our 30 year old system was the best of the three estimates we received! Then, when his schedule opened up, Steve was efficient and it became immediately obvious that we were in good hands. The finished installation is like a work of art! We can't be more pleased with Riddle Heating and Air. Thank you Steve and Vanessa!!!! read more

Fantastic HVAC provider! Worked w/Scott and his wife Vanessa (ref. from a friend) to have two new a/c units installed at my home near Poway High in 2023. The highlights: installation went smoothly, clear communication, excellent pricing, quality products. read more

I called for a quote on a 25 year old AC. After arriving promptly on time he asked me if I was interested in getting the old unit running again after 7 years of being broke. Lo and behold he got it running saving me $10k. Thank you Steve as everyone else just wanted to sell me a new unit. Honest people do exist. When this unit finally dies you will definitely get my business. I can't thank you enough. read more

Steve and Vanessa were awesome to work. We received a new AC unit, the process was seamless and quality great.

Steve and Vanessa were are communicative, honest, professional and a delight to work with. Steve was so thorough and knowledgable. We were confident we were in good hands to select our new HVAC system. Vanessa is communicative and efficient in scheduling. Overall a great company to work with. We highly recommend Riddle Heating and Air. read more

Great service. Honest no upsell and solid know how on our HVAC. Great service! Steve came out and serviced our VAC. When I had a problem, they walked me through it. It was just an electric problem on the board. Highly recommended. read more

Riddle Heating And Air did an amazing job on our HVAC! This family run business was a pleasure to work with, has beautifully installed an entire new HVAC with all new ducting, and was very affordable! From the first call to completion of the work, this business was honest, communicative, punctual, and easy to work with including short turnaround time. I would highly recommend. read more

We had a wonderful experience with Riddle Heating and Air. From start to finish, Steve and his wife, Vanessa, took care of our cooling needs flawlessly. Steve recommended a ductless system which has been working perfectly during our very hot days. He went above and beyond to make sure everything was done right. Vanessa kept us apprised of the details including product registration which she sent in for us. This company is first class, offers a competitive bid and is run by people who truly care for their clients. read more

Steve and Vanessa are easy to reach out to. No upselling - good trustworthy people. Our HVAC needed replacement however our ductwork planning wasn't great. Steve suggested multiple options (always keeping cost to a minimum). read more

While planning to have the patio replaced, we had to decide whether to remove & reset 34 y/o a/c unit or replace. The existing unit took up a lot of space on the patio, was very loud and not energy efficient. We called Steve to price out a new one. He didn't pressure us but agreed replacing it along with the furnace made sense and gave us a very fair price. The bonus is new unit takes up half the space, is much quieter and will be more efficient. Steve and Vanessa are so easy to work with. We will refer them to anyone who will listen! Cindy S. read more

I prefer giving my business to small business owners, and Steve confirms that's a good idea. He returned this week to diagnose and fix our furnace, and replace a couple out-of-reach-to-mere-humans vents. He's still competent, reliable, responsive, friendly, and reasonably priced. I can't recommend Steve highly enough. read more

I've used Riddle H&A on several occasions, and they never disappoint. Today they replaced a 50-year-old furnace at a rental property. Other companies would have tried to sell me the entire system, but they are truly honest individuals and I value that above all else. I can't say enough good things about them. read more

Steve and Vanessa are my go to and I am a Realtor so it's vital I have good contractors to help my clients as clients trust me with getting the help they need. I highly recommend Riddle heating and air for heating and AC services. Price and quality of work keeps them busy so call in advance. They do their best and are trustworthy. Thank you Steve, Vanessa and team for always delivering and being super reliable for my clients! read more

Brand new heating and air system installed in a day with a great family business. Steve has installed systems at two of our properties and done repair. Highly highly recommend. read more

I have used Steve Riddle for many years on our rental properties & home. He is VERY reasonably priced & won't up charge! I can depend on him being on time & being professional. His wife Vanessa managed the office & invoicing. She will get you scheduled in a timely manner & bills properly after completion. Steve was a former military member & brings honor to his profession. I highly recommend the Riddles! read more

I am really happy with the job Riddle Heating and Air did for me. They started and finished a quality install timely. I had 2 AC units, 2 Furnaces and a mini split installed and everything works great! highly recommend them! read more

we were suppose to get serviced on a Saturday at 11 and they cancelled 2 hours before the appointment time. I had missed work for the meeting with them and I didn't get a call to cancel. I received a cancellation by email. Now im trying to contact them and they are not answering. read more

I highly recommend Steve Riddell. I texted him this morning about a weird noise our 33 yr old furnace was making. He was there in a few hours. He discovered a loose bracket, tightened the screw and noise disappeared! We were afraid it was time to replace the system. He believes running it until it dies no matter the age of the unit. Cindy S. read more

Riddle Heating and Air owners Steve and Vanessa are the best people for your heating and air needs. Steve came out to my Mom's (71 years old) house to fix the heater and after he left my Mom called back crying (happy tears) and said he was so nice and fixed her heater and now she won't be having anymore freezing mornings. I can't thank them enough for being so kind and courteous and getting the job done so quickly. I highly recommend them for any heater or air issues you have. Beyond 5 star service!!! read more

Riddle Heating and Air Conditioning gave me the best price of the 7 companies I received proposals for a complete replacement of my home systems. Everything that Steve promised was done beyond my expectations. He showed up on time and completed within the day. He and his son were extremely courteous and professional. Each of my questions and additional requests were answered and done to my complete satisfaction. Give Riddle a call if you want a trustworthy company that won't try to oversell you. I will be telling friends about Riddle Heating and Air. read more

Steve has helped us with our HVAC many time over the years. He is quick to respond and has reasonable prices. Highly recommend Riddle Heating & Air. read more

Steve is Sensational. So we have a 3 level townhouse and the AC had to be placed on the roof oh yes, crazy. We first got a quote from a "big" corporate company and the price was astronomical for a new furnace and AC and they were charging more because they'd have to get a laddervator or crane to get the unit on the roof. Plus they seemed weird about working with an HOA when being a "big" company you would think they would be used to doing business with all sorts of HOAs. So blessed we were to get a referral and second quote from Steve. He owns his own business and WHAT A PROFESSIONAL! I love working with a small business because when I call I talk to Steve. I believe his wife works on the paperwork side, but Steve and crew were the ones who installed our AC unit with a crane. He told me that the unit the other company wanted to use was massive for our space and recommended something that fit us perfectly. Not just in price but in usage. Plus the HOA process of approval was a breeze since he gave me all the documentation I needed promptly without any fuss so I could get the approval done. So that was in January and everything has been working wonderfully well. He saved us money on our Sdge bill since the units we have are more energy efficient than the old one that came with the house. But now it's 95 degrees out and our AC went out. Not blowing cold air. I email him at 2am (oh yes, I'm that girl) and vent about how the house is 82. He calls me first thing, 645am and after doing another install at a different location came right over. He was at my place by 1 pm. There was no scheduling appointment or wait. No extra fee to come out right away. He just came over, climbed on our roof, and replaced 2 fuses. Now the AC is working perfectly again. And since his labor was warrantied for a year, there was no cost at all for the repairs. I'm just so thankful that I've gone away from using big corporate services and started working with hard working small business owners when it comes to maintaining my home. It's that personal service that you can't get anywhere else. They know your name, they know your kids names, and they reply to text messages and calls just as if they were your buddy across the street. Now if only I can get this kind of service with Cox cable. Lol. Now those guys are a hot mess. But that's for another review! Do not hesitate! If you need a new AC/furnace or just maintenance on what you already have, please call Steve. You will not regret it. And do not wait until your system breaks down. Just call him and have him do an inspection to see what you have going on. It can only help you so you're not trying to sleep when it's 82 degrees in your house. read more

Today Steve came and installed a new A/C system and furnace in my ~2500 sq ft home. Steve is professional, respectful, friendly and was a pleasure to work with. When I arrived home, everything was perfectly installed. He walked me through everything he did and answered all my questions. As a lady customer, I really appreciated how respectful he was in answering my questions. Before leaving, he made sure to test my system with me and made sure I knew how to power on my Nest thermostat. The price he charged was excellent in comparison to another quote I had received. I would highly recommend using Riddle Heating & Air for A/C and furnace installations. Thanks Steve! read more

Called another company to come out for an issue in my ducting. They sent a quote and then sent 3 more quotes trying to up sell me. Found Riddle recommended on Facebook & reached out. Came out and found issue and set an appt. Came by today and fixed ducting and mentioned there was other issues due to lousy installation and also fixed. Very professional and helpful. Went above and beyond. Will use for future. read more

Steve came out on a Sunday morning to inspect and solve AC issue. Polite, on time, reasonable rate. He is now my go-to HVAC guy. read more

Riddle Heating & Air is operated by Steve Riddle who is the epitome of professionalism, courtesy, and competency who really knows his business. I am grateful for the referral from neighbors. He will be handling any HVAC needs at our house in the future. read more

Steve and Shay came over to my house recently and repaired a blown capacitor on my AC compressor. The work was done quickly, efficiently, and cleanly. They are a legitimate, no frills small business that will get the job done at a very fair price without trying to sell you on unecessary parts/services. Good old fashioned customer service still exists! read more

Steve was extremely responsive and identified my HVAC problem quickly. He is a great communicator and someone I trust. With high confidence I will refer to my friends, family, and clients in the future! read more

When the temperature reached 100 recently, I noticed that my a/c system was not producing enough cold air. Based on local Next Door and Yelp reviews, I called Steve Riddle hoping that it was just a repair I was looking at. (HVAC system is 18 years old) Steve came the next day, turned on my air and after a quick listen to the outside motor "hum" and the air that was blowing up, he diagnosed that it probably was low in Freon. After he set up his monitoring gear, it confirmed his audio/visual diagnoses. The system needed 1 lb of Freon and within 15 minutes, the inside vent air was blowing 6 degrees cooler. A service call from an honest man and a reasonable service charge (plus the cost of Freon) was all that was needed to get my cooling up to speed. He checked all functions in the attic, filter, etc and everything was 100%. Definitely recommend Steve. read more

Steve and Vanessa Riddle have been so incredible for us personally and our business. The first time that I met Steve at a job, he had quite a task at hand. He needed to locate an HVAC unit on the roof of a condo complex. Unfortunately, the unit was seized and it was very hard to find. We finally found it and figured out that it was on the roof of another building. He was able to find a cost effective approach to solving the problem. What I remember most from that experience was his REFUND AFTER HE WAS ALREADY PAID. Steve was going back through his notes and realized that he had overcharged on accident. Instead of pocketing the money (I would have never known and still been happy), he called me up and send a refund check for the excess. Needless to say, he gets my business on every home we sell, in addition to, all of our friends and family. Thank you Riddle Heating & Air. You stand for great work, honesty, and integrity. We are incredibly grateful for you! read more

I can't say enough about Steve Riddle, the owner/operator of Riddle Heating & Air. I was in the market to replace an aging furnace, but also add A/C. I was curious about his company, because he was highly recommended by realtors in my community of Rancho Penasquitos. So, I set up an appointment . Meeting him for the first time, I got a sense that this man was honest, hardworking, and very accommodating to whatever my needs and concerns were. After getting 3 other quotes by the major A/C companies in San Diego, Steve had their prices beat. It wasn't even close. But price isn't the only determining factor. I expect quality work, honesty, and excellent customer service. I am so grateful I went with Steve. He arrived right on time. Was very meticulous during the install. Explained what he was doing and what needed to be done to complete the project. He completed the work as scheduled and made sure that everything was operational. I couldn't be more happier. And yes, I highly recommend Steve of (Riddle Heating & Air). read more