I love this store. As soon as I walk in, someone is there asking me if I need any help. I love…read moretheir customer service. This is the best ACE hardware in Texas.

Great store, I always find what I need. Brian is also really helpful and knows exactly where…read moreeverything is and is knowledgeable about tools.

We used Pierce Hardware for our kitchen remodel, and they were an amazing help!! I didn't know I…read moreNEEDED a Galley Workstation instead of a regular kitchen sink, but I did, and it's fantastic. All of the deliveries were timed perfectly for when the items were needed and their expertise and customer service are just top notch. A rarity these days!

I called these people looking for soft closing door hinges and I e-mailed a picture of them over to…read morehim. Even though he did not sell them he helped me locate them at a different store other than Pierce. After calling them and finding out they had them in stock I called the store back up and thanked them for going above and beyond. Wonderfully knowledgeable people and willing to help.

Actually had a very pleasent experience in shopping at Ace this morning. As soon as I walked in,…read morean employee asked if I needed help. Usually, I am the one who has to hunt down someone to assist me. What a welcomed change! What I needed was two-cycle engine oil, and they were featured on an end-cap of the aisle. Easy enough! The staff member and I visited for a bit, and he provided some advice on which kind of gas to purchase in order to mix with the oil. The price seemed fair as it was a "name brand" item. Once at the register, the young lady cashier was very friendly and helpful. After today's wonderful experience, I may choose to shop here more often. It's closer than the Home Depot I normally shop at.

Great store! The staff is very helpful and friendly. The store is easy to shop. It's organized and…read moreclean. Fun to just look around while husband is getting stuff. Love the one in Keller TX!

Friendly staff but no small engine repair service available. Will sharpen lawn mower blades well.read more

Nice hardware store. So easy to find the things you need without all the EXTRA stress of big box…read morehardware stores. Friendly staff and I never have a problem getting help.

Great hole in the wall place and they have everything you need to get whatever the job is done.read more

Came here with intention to look around for decorations and some tools but was stopped at the door…read moredue to having my loungefly backpack ( purse) was not allowed in the store, like seriously?? I'm not leaving my purse in the truck!! It's sad what this has come to! I get that they've had some bad apples but you don't want my purse in the store due to thieves but you want me to leave it in the truck for them?? lol no thanks won't be going back there!

I heard that Ace Hardware has cute Christmas Decorations. So, my friend and I stopped by…read more It's a fairly large store. We were greeted right away and asked if we needed help. The Store Associates were very comfortable with each other and were talking away. Ace had a variety of humorous items for sale. For example, Mugs, Socks, Kitchen Towels, Walk Art etc. etc. They gave my friend a flyer regarding a social hour event. I thought that was a unique marketing strategy. It's nice and clean and all the departments are organized. The aisle are small and you can barely get your shopping cart through the aisles. There merch is a little on the pricey side too. Check out Ace sometime. You will like what you see and you will feel welcomed

I love Ace Hardware - but all are not created equal. Some are even better than others, and this is…read moreone of the overachiever. Their pet lines are unbelievable...special collars and leashes and pet treata and bowls. I went in for a plumbing part and came out with a whole lot more. I always use my Ace customer number so I receive money off; good way to save some money. Service is top notch. They have true customer service. Plus all employees are knowledgeable. I love that!

Do you smell something when you first enter the FRIENDLY environment of a Ace Hardware store? You…read morebet you do, it's freshly made POPCORN, which tells you that the atmosphere that Ace Hardware wants to create is one like your HOME!!! The people there value your time and patronage!!! Whenever, I need something for my Jeet Kune Do (BRUCE LEE's method of teaching self defense) private training sessions, I come to ACE at Westlake because I know that they have a great selection of items for me to choose from at a reasonable price!!! You can find just about anything !!! Feel free to check out my INSTAGRAM: JKD Sifu Mike Goldberg or email me at grampsfu@yahoo.com.

Go here for most of your hardware needs. It's close by, easy parking as well as entry and exit!…read more Very nice people who give the kind of service of years past! I needed boots to mount my TV and a new switch for a table lamp. They have great advice to help solve the problem.

Saturday 3/28 12:21pm. I was assisted by a very helpful, courteous and knowledgeable young man. I…read morethink his name is David. Went back later and was helped by a young lady named Vic who was also very helpful. Good shopping experience all around

I came into Ace looking for a replacement lock for a filing cabinet. I was greeted and offered help…read moreas soon as I walked in. One worker was very helpful and creative trying to help solve my problem. He gave several options and was patient as I thought them through. In the end, he gave a solution that I would not have thought of and worked very well. The prices were reasonable and excellent customer service.

If I'm in town I always go here for my hardware needs. Much rather go here than a big box store any…read moreday. The people here are super nice and friendly!!

Lowe's gives the sam old vibe. Lots employees are around but, they never ask you if you need help…read more I tried to talk to a rep in a different department but, he ended up dodging me. I decided to go up to another employee and ask him where the dehumidifiers were. He said, I'll ten. Then he looked at me like I was crazy for not knowing? I went to Aisle 10 only to find a slim, pricey and picked over selection of dehumidifiers. I decided to take my business to Walmart. As, I was walking around I noticed some large work wear attire. Looks like a new edition to Lowe's. Overall, the employees keep to themselves, there was not a variety of dehumidifiers that were pricey and new Work wear is being sold.

The service at this store is awful. Mouthy unhelpful condescending employees with no customer…read moreservice training. Is a nightmare to try to do business at this store. I devise to avoid this store. The latest issue is I tried to return a craftsman drill where the handle to the drill cracked open. They gave me a number for craftsman and told me good luck. They did not have another on to buy. The customer service was a complete waste of time and so was the tool department.