Great quality work, everyone is always super helpful at the counter, quick check-in process by phone number, and fast turnaround time. I typically bring in my blazers after work trips. I just wish it wasn't next door to Subway, because that Subway smell is the worst. I will say that none of my clothes have ever smelled like subway because if they did... I would never come back to this location. That is one smell I cannot get past. read more

Jenni is fantastic. Just moved from Kingwood (Houston) area. Needed a reliable dry cleaners. They def for the bill. Plus very reasonable prices. read more

Since my first try was a food experience, I also brought my wife's winter jackets and they took care of them nicely! Love the price and value of it! Keep it up the good work! Cheers read more

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My clothes went in 3 times and no issue solved. Honestly, they shouldn't be in business if they will stain and no take care of expensive clothes read more

- A Georgetown Gem! Rick's Dry Cleaners is the epitome of professionalism and care. From the moment I walked in, I felt confident my clothes were in excellent hands. The team is warm, detail-oriented, and clearly committed to excellence. My suit came back looking absolutely flawless--pressed, fresh, and photo-ready! Rick himself is a true gentleman who takes pride in his work. You don't just get your clothes cleaned here--you get peace of mind. If you're in Georgetown and want quality service with a personal touch, look no further. Rick's is where your wardrobe comes alive. read more

Rick's Cleaners - Smiling service with excellence behind the counter at Rick's Dry Cleaners! - Dry Cleaning Near Me - Georgetown, Texas

deceptive business - As a business to not care about Yelp or what their business page says - in this case a measly not even $5 coupon - is insane. In a world of reviews that matter, is mind blowing. Carmen is one nasty employee. She got defensive, threatened me with replaying the cameras, "don't put words in my mouth!" & just was trashy. Just what in the world?? How hard is it to honor what your Yelp business page says, a coupon!! Needless to say I'll be taking my business elsewhere unless they remedy this. read more

Rick's Cleaners - They will NOT HONOR this coupon on their own Yelp page. What???? - Dry Cleaning Near Me - Georgetown, Texas

NOT recommended! Brought in two Tommy Bahama shirts for dry cleaning a first time visit there to Ricks and they had to clean both shirts all over again because they did not get the stains out. NIT even close! Now After 2 weeks one shirt was actually clean...BUT, now they have actually LOST the other Tommy Bahama shirt! These shirts are $200 plus each! This nightmare has been going on for a month now. BTW; they dont do any dry cleaning on site, they send it out. read more

I have four large heavy panels of the Pottery Barn Emery Linen Curtains with black out lining. These are a best seller and are a great solution to our blistering summers. They needed a good spring cleaning. I read about how to clean them on the website and online blogs, and was very hesitant about having them cleaned. I read stories about how linen will yellow, and all sorts of mishaps with the blackout lining and shrinkage. I admit, I called Jack Brown cleaners at first, but they do not launder or dry clean drapes. I have used Rick's cleaners for many years, here in Georgetown, and never had a bad experience, so I trusted their work. I was absolutely delighted to get them back. Crisp, clean, and sparkling white with no shrinkage! They were pressed, folded and hung so professionally. I will tell the Decorators, at the Pottery Barn Arboretum, about my great experience and not to hesitate to recommend that their clients trust Rick's to clean their linen drapes. Excellent work Rick's! Thank you so much! read more

Rick's Cleaners - Dry Cleaning Near Me - Georgetown, Texas

You don't appreciate trusting someone until you hand over something precious. Your pet. Your car. Your suit that fits you so well. Your dad's military t-shirt his squadron made in Thailand. Two of those things I handed over to Rick's and was very happy. I'm pretty sure they'd look after my car and pet as well if I asked haha. They are so efficient. In and out once your info is in the system. They recognize regulars so even faster. The most I've waited was a couple of minutes and part of that was me opening the door for someone with outgoing laundry. Their work is very good. No 'flat spots' from pressing or stiffness of fabric. And they are careful to note spots from unclean people who might have dripped salsa or mustard on themselves (not me, just word on the street is some heathens do this). But word is from experienced people those stains are removed very, very well. Good folks, good place and worth your business. read more

These folks are awesome. Super friendly and helpful staff that made recommendations on my needs and answered all my questions. My clothes look beautiful because of them. Fast, reliable and professional. Highly recommend. read more

I went in to pick up my clothes and the associate was very rude. When I asked her about same day service she mention it's only done during the week. She mentioned that my clothes would be available on Monday. Her response wasn't the problem but her attitude was horrible! She mumbled something under her breathe and tells me her name, she says, "you look like you're going to complain" but I had made my mind up that would be my last time visiting this particular location. She will get what's coming to her because someone else isn't going to put up with her foolishness. She's going to be out of a job with that nasty attitude. Another associate starts mouthing off without getting the full details and I requested a refund on my comforter that I had just dropped off and was told they aren't able to give me refund. Later Katz calls me back saying they credited my account back. I just noticed they didn't repair my pants which was the clothes I was picking up today. Customer service is definitely a skill these individuals should work on. I will be reaching out to management about my alteration that was suppose to be done but i will never go back!!!! read more

Some of my clothing was given to other customer. I was given other customers clothing. When I returned what was not mine, I did not receive all mine back. I did not even get "I am sorry" from the employees. I felt I was treated as if this all mixup was my fault. I felt they were not polite. They made me feel very uncomfortable. They were very defensive. I felt they were hiding something they were not telling me. They asked me to come back on Monday, as if I am working for them (leave my work to go there was their expectation?) They could have politely asked for an appointment to settle this instead... the way good business should be done. The way they looked at me made me feel as if I was an annoyance to them. They mixed up the clothing, this was not my fault. No store that has received so much money/ business from me has ever made me feel this bad before. Very disappointing!!! read more

Very happy with cleaning and laundry over a three year period. The service given by Marti is polite and friendly. Will definitely support this business. Sheila (Sun City) read more

Great cleaning service. They were helpful, friendly and quick. All my husbands jackets were done in just a few days. Definitely our new dry cleaners. read more

I've been a Ricks customer for many years and have always been very happy. They are by far the cheapest and still do a great job. So why the 1 star review? Around a year or so ago or less they switched to a new inboarding system that is extremely painful and time consuming. If you bring in a big load be prepared to wait a long long time while they enter each item into this slow system. They have to scan it with a scanner that doesn't work well. They have to enter description and brand for each piece. It takes like 10-15 minutes while you're standing there. I will be researching new places. If I can find any that are reasonable I am switching even if more money. read more

Good quality. Shirts came out as promised (light starch). Pleasant service. Market pricing.

Not sure if the Rick's Cleaners here in Georgetown has changed management, but the cleaning lately has been pretty disappointing. Took clothes in last week and asked to have the shirts folded (about to do some traveling) and they weren't folded at pick up. Attendant behind the counter just shrugged and said "oh well." Also asked to have blue jean's creased (as is always the case) but no crease in any of the jeans. Wife put a new pair of pants in to be dry cleaned and they came back stained. When I asked the attendant about this, she said, "yes, that's just cleaning solution. Bring the pants back when they are dry (they were slightly wet from my wife trying to remove the stain) and we'll see if we can remove that. I asked, if she could just set the pants out until they dry and then send to have repaired. Nope, can't do that, need to bring them back. So one star only because I have to at least award that. Hope this isn't a new pattern. read more

Love this place now. Didn't like it in the past because I didn't like the lady that worked there but she's gone. Now Marty is there and she gives excellent customer service and is so friendly. She gives great advice on caring for my clothes and everything always comes back perfect. Most importantly, everything comes back which didn't always happen in the past. I will be coming here as long as I live in Georgetown. read more

So impressed with Rick's Cleaners. Professional and knowledgeable staff, great prices, easy access location and fast quality service. Rhonda is an asset for sure. My cleaner for life... What more could you ask for? Manor Texas needs a Rick's, there is not a cleaner within 10 miles, not one of this quality. read more

Marty and her team are the best. Always great you with a friendly hello (use to be a smile before mask). They are professional but very engaging. Plus the folks behind the scene do a perfect job of cleaning snd pressing my clothes. I've paid a lot more at other cleaners in Georgetown but the service and product was not near as good. Thank you Marty!!! read more

New to town, and this place was a home run. Love the texting aspect to alert me when things are ready. The convenient drive in and drop off/pickup. read more

i took my leather jacket in and they did a fantastic job :) i was hesitant to take it to a cleaner, because i was afraid of harsh chemicals being used and damaging it. but upon further questioning, i learned they only use natural and organic ingredients when cleaning their leather which was a huge relief! all of the staff i spoke with were wonderful, very friendly and knowledgable. the pricing was very reasonable as well, it was only around $50, which was well worth it. it came back to me as good as new! thank you :) read more

So the first time I came here like 3 months ago, I brought my dress uniform (I'm an army officer) to get dry cleaned for a professional photo. They told me it would be done in like 2 or 3 days, can't remember exactly how long they said. Went back on the day they told me and it wasn't there. Felt a bit panicky since I needed my uniform for a photo and they're pretty expensive and take extensive tailoring. I went back like 3 different times and they finally found it on the 3rd time, but I ended up having to reschedule my photo since my uniform was lost. Fast forward to the present: decided to give them another chance since it's right by my house. Brought a comforter there to get cleaned. My ticket said it would be ready Thursday. Went on Thursday to pick it up and it wasn't there. They claimed their system said it would be ready Friday. Ok, not a huge deal, but not looking promising. Went back today (Saturday) and it's still not there. The girl at the counter was super rude and told me in a snotty voice "well I know it's not here". Claims that it will probably be there today. Never coming back here and if you value your laundry, you won't try this place either. Their system for tracking is the worst I've ever seen. read more

Took my finance's wedding suit to be tailored. Instead of letting the pants out, they took them in and the hem was uneven. The jacket was fine (just took up sleeves). We bought another pair of pants since the wedding was imminent and I wasn't sure they could fix them in time. Took the original pair back to Ricks to be fixed. Emailed back and forth with tailor. Originally I wanted a refund on the tailoring and compensation for the pants but I changed my mind because I felt bad. I told her if she fixed the pants we'd call it even. I never heard back from her. Emailed the main store. Never heard back. No refund, no apology, nada. I have photos of the pants, receipts and copies of the texts and emails. I recommend AA Alterations in Round Rock. They hemmed his new pants and did an excellent job for $12. Update: Customer service is trying... Update 2: They reimbursed me for the pants and tailoring. read more

Dropped shirts and slacks off for my son at Rick's Cleaners in Georgetown, TX on Saturday, November 27, 2021. Picked the shirts and slacks up on Tuesday, November 30, 3021 and they were cleaned, pressed, and lightly starched. My son is pleased with his clothing and will definitely use Rick's Cleaners again. read more

Went to pick up my laundry for two shirts and was told they would be ready for pick up the day prior (Friday) at 5pm. When I went the next day (Saturday) the lady looked for them for several minutes then came back and said "I guess they missed the truck but they'll be ready on Monday after 5pm". No off we of a refund or discount on future services and no attempt to contact me and let me know they wouldn't be ready. The customer in front of me was told the exact same thing and was in a worse predicament than I was with needing his garments. I needed these shirts for interviews on Monday and now I have to go out and buy new ones. I came here because of the reviews I saw but after this experience I will definitely not be back. read more

Moved here about a year and a half ago. You always want to start by finding your favorite merchants. Found my favorite launderer/dry cleaner right here. Simply the best around. And by far the most professional and personable staff. On more than one occasion they went far beyond the call of duty. The staff at Rick's Cleaners really do know CUSTOMER SERVICE! If there were more than five stars here I would gladly give more! HIGHLY RECOMMEND!!! Thanks!!! read more

Moved to Georgetown nine months ago and was surprised at how pricey dry cleaning is in this town. Finally found Rick's and have to say they are great. Priced right, always friendly and the service is good. I'm surprised at the negatives here. It must be only unhappy people take the time to review. I like to make a point of reviewing when I'm happy with a business. Rick's is tops. read more

Wonderful service! The service is so good and they always have a smile. The turnaround time is very quick And you cannot beat the price.

This cleaner does the job right. Always satisfied with the work. Highly recommend them to all my friends and coworkers.

Marty is an incredible manager and my dry cleaning and laundry are always well pressed and done. She is very professional and kind. I would not recommend the alterations service, but 110% recommend their dry cleaning services and shirts laundry. the speed at which I get my clothes back is also amazing and I LOVE the fact that I get an email telling me when my items are ready. The service is super fast, but most important, it is quality service. Two thumbs up for them ! read more

Why does it take a week to Landry 3 pairs of jeans ? I will not do business with them again! Last time they lost my clothes , finally found them .. just not a dependable cleaners. read more

We choose Ricks, even though there are other cleaners nearer to us( in Sun City). It is also the home of great deals on volume cleaning. We find our sweaters stay like new, if we have them cleaned at the end of the season. Recently, I planned to use their " press only" coupon, but had a health crisis and missed the coupon deadline. I contacted them via CHAT, and they extended the price for me. What a generous and friendly thing to do. Hope you will always have a great experience with them also. read more

The worst dry cleaners I have used. I used them about a year ago and my clothes where lost, for some reason I tried them again and regret it. I had some jeans starched and after 4 days I finally get them back and the starch lines are terrible! I'm not a picky person when it comes to my jeans but the lines are not centered down either leg, about 3" difference for one pant leg to the other. The extra heavy start is also probably the softest I've ever got, they hardly stick together. I DO NOT recommend using them as I have tried them twice over a course of a year and had terrible experience both times. I do not know how they stay in business. I will never try use them, a customer lost. read more

Gave this place a try and I am so glad I did! My clothes came back looking great and the price was extremely reasonable. To top it off, I received OUTSTANDING customer service! Kudos to Ricks...you have another loyal customer. read more

I was told this summer that they would allow me to have about 30 shirts laundered for $.99 ea. Upon that agreement I went out of my way to drop them off and even spoke to business center that day WHILE IN THE STORE. So I dropped them off. For a month I went by twice waiting for the office to make the necessary changes for me to pay and pick up. I waited another WEEK and decided to call before dropping by again. I was THEN after I CALLED that they would not honor that discussion and agreement because now that they have cleaned them they DONT REMEMBER THAT CONVERSATION. SO.... If you are a nonprofit and have an agreement even if the conversation takes place with the store manager IN THE AREA don't use Ricks Cleaners. Sad part is that I told the manager that we would use them at full cost for our ENTIRE ORDER of pants, dresses and shirts at end of school year for helping us this year. I'm disappointed in this business and will stay with Jack Brown read more

Marti, the manager, give top notch service. She is always kind, respectful and happy to help. She even attached a personal Christmas card to our last batch of laundered dress shirts. THANK YOU for hiring Marti! She represents your company very well. read more

To be clear, this review is about the Customer Service received from BARBARA, not the actual dry cleaning quality itself. I have never dealt with such an inappropriate, rude, and disresepectful woman in my life. I took my wife's wedding dress to Rick's to have it cleaned...a $2,000 dress. They ripped off flowers from the dress and refused to repair or refund my money. Apparently, all the Rick's Cleaners in the Austin area only have one CSR, and that is Barbara. She refuses to allow you to speak to anyone else and just repeats "there is nothing I will do for you. The dress was clean, and that's all we claim to do". Fine. If you aren't going to do anything about, I can't make you. BUT you can at least treat your customers with respect, instead of having a horrible attitude behind everything you say. What kind of company treats customers like that? I cannot say enough about what a horrible experience I have had with her. Apparently this location does well enough that the customers do not usually have to deal with customer service, but beware if you do. You will deal with a woman that has no care or concern with where you are coming from, and certainly does not care about upholding the character of the company through good customer service. read more

Incredibly rude. Never in my life have I encountered such poor customer service. It was my first time going to Ricks, I had cash since I only had one garment, the sales lady appeared off out rolled her eyes. Apparently $20 is too large of a bill even though this isn't posted anywhere. After snapping she said she would run my card since it was my first time. I stated next time I'll be sure to bring smaller bills. Her response: or maybe just bring more than one thing next time (in a very condescending tone). I will never return again no matter how inexpensive this place is, I'd rather pay 15$ than be talked down to by a cashier. read more

Wow, just wow! In the 14 years that I have been wearing a suit to work every day and taking my dress shirts to the dry cleaners all over this great country of ours, Rick's Dry Cleaners is by far the worst. I sent 14 shirts there for "laundry" and every single one came back with a burn mark, wrinkle, and / or stain from the iron. Congratulations, Rick's Dry Cleaner, you are the worst dry cleaner I have ever experienced. That's why every garment is only $2! read more