You really couldn't ask for better all around service than what you get at State Line Auto Service…read more I've taken my vehicle there twice now and both times it was the same experience. Very honest, friendly and fast. I feel very confident and comfortable bringing my Jeep and truck here for service jobs big and small knowing it will get done right and fairly priced.

I took my 2018 Chevrolet Silverado in to get it diagnosed and they charged me over 764dollars to…read morepick it up so I can take it back to the dealership I bought it from

Went there with a transmission leak and I thought an oil leak. Found out it was only a transmission…read moreline leak. Also had them replace my battery terminal lines. Very professional job. Very fair pricing good communication definitely recommend.

Had my car repaired yesterday and was very pleased with customer service and professionalism…read more Friendly group of employees and most importantly they fixed the car. Highly recommend.

I went in for an oil change and they were thorough and even told me about the small damages they…read morecaught onto while under my car. Still waiting for an estimate on further repair but I'm sure it'll be well worth the price and time. Thank you again!

The folks here were very nice to deal with. They were reasonable, honest, and prompt to get the…read moreHonda CRV repaired.

Still the best Automotive Maintenance and Service Repair Shop in Cleveland Tennessee. I've been…read moregoing to Smith ever since 2017 with many cars, though from 2017 to 2023 my account was under a different name. Nevertheless, I've taken at around six cars to be in their care throughout the years.

Continuing regarding the company giving away all of my stuff. The vehicle did belong to me.. it was…read moregiven to me and I was in possession of the vehicle, and this was well known by the business and the person who gave me the vehicle. The companies reply also said they contacted me. They did not contact me. I contacted them and they told me all my stuff was gone. Phone records can be obtained to prove who contacted who. The last update I had regarding what the business, which I set up a PRIVATE ACCOUNT. The contents within that account belonged to me and should have taken a court order to confiscate. As I was saying the owner told me the car was going into the garage and would be ready Tuesday, and the business was closing, therefore the business worked off business hours to make a decision on the vehicle. The owner did not contact me and tell me the business was releasing the vehicle. He told me that when I called the first minute the business replopened. On Monday the owner told me he no longer had the vehicle and that it went to a storage unit and I could go there and get my stuff. You stole my stuff. You're jamming everything together. Yall knew I was sleeping and working in the car. You did a fundraiser to come up with the money so I wouldn't end up living on the streets and then take everything back, after business hours and without notifying myself of desolating of the account I set up with your business. Everyone knew of the circumstances, the car was being fixed for myself knowing that other had made a donation to myself. Several people donated to keep me from having to live on the streets. I lost my job because of this.

Way overpriced, could have bought three pitman arms (same brand and part number) for that which he…read morecharged me for one. The mechanic/owner also put a dent in my driver's door, no doubt when he opened it in tight quarters, when putting truck on the car lift. The truck needed washed and it was easy to see the damage had just been done, the paint being scraped off down to bare metal, which was clean. From my experience, the following words describe Doyle's alignment: Overpriced, careless, unprofessional, and unfriendly. Avoid this place!

Absolutely horrible customer service! I called and he lectured me on not knowing something (I am…read morenot a mechanic). When I asked questions he said I was acting as if he was a liar. Then he went into how he had been a mechanic for 30 years. It was all so mean! I would never give my money to someone who treats customers that way.

I took my wife's car to Stapp for several repairs - an exhaust rattle, an alternator replacement,…read morean oil change, reinstalling an under-engine splash guard that had come loose, and replacing the electric door lock actuator on the passenger front door. All repairs were performed professionally and at a fair price. I would not hesitate to take her car there in the future for any needed future maintenance or repairs. This is an old fashioned 4 bay shop with no waiting room, so you will probably have to drop your car off and pick it up later.

Stapp was recommended to me by two friends who had worked with them before and received good…read moreservice. Sadly, that was not the case for me today. I came in with a vehicle throwing a certain code. I told them the code on my car and what was going on. After about 20 minutes, I was told I needed a major repair. That's fine. The bad part was as I was telling the service manager I would be thinking it over and come back, he THEN tells me I have to pay an $80 diagnostic fee. I expressed my disbelief since they advertise free estimates and I gave him the code, but he didn't really care. He proceeded to tell me how much his diagnostic machine cost and the monthly subscription for it. I asked what was covered under the free estimates. Apparently, it's the hand-written list of numbers it will cost for the repair. I didn't feel like they wanted my business. Strange considering I know my car needs other repairs, so who knows how much money they could've gotten from me? Certainly more than $80 wrapped into the final price of the repairs.

Mike and Brennen at JAK-D Automotive are the real deal. Honest guys, fair prices, and outstanding…read moreservice. It's hard to find a shop you can truly trust, but these guys have earned my business. I highly recommend them, and they'll be the only ones working on my vehicles from now on.

Service was outstanding and they gave me all the discounts available. Jefferson was very helpful…read moreand patient with me picking out tires and rims. Got the best deal!

They've always taken excellent care of our vehicles and have never tried to sell us anything we…read moredon't need.