I lived at Windsor Sugarloaf for over 2 years and I'm happy to share my experience…read more Staff - the management team (previous and current) are professionals and seem to genuinely care about the residents. Parking - parking is generally not an issue but if you park between the building and the massive construction your car will be covered with soot every day. Parking lots were repainted last year and is billed monthly (see fees). Walking - this was one of the main selling points for me. The circular track that surrounded the green space has been destroyed so that an eye center can be built. Now the sidewalk ends in front of our property and creates issues with no sidewalk. Value - just like many places, the rent here is close to $1800 for a small 650 sq ft apartment. My rent was $500 less when I moved in and was raised every renewal. Fees - do not rent here without obtaining a fee sheet. You pay a monthly fee to park, to access amenities, for common area upkeep and common area utilities and also for trash pickup. These fees are mandatory and in addition to rent. Privacy - the layout provides a sense of privacy if you have the right u it on the right floor. Entry level (first floor) is best b/c you're on a slab, no stairs and your deck is raised. Find a unit with a 1 as the 2nd number. Safety - I felt safe living at Windsor Sugarloaf. The people are friendly and many have dogs. I never had a bad interaction with anyone in over 2 years. I had several packages disappear but believe that was likely a wrong address issue. Common areas - these are mostly underutilized from what I saw. The pool and gym are immaculate and maintained. The pet area had a complete makeover and is great for socializing dogs. Not so great - Be prepared for all manner of inspections. I had no idea there would be so many people coming into my apartment on a consistent basis. 3 fire inspections in less than a year, air filter change, light bulb changes, fridge filter change, smoke alarm inspections, dryer inspections etc.... I had people come into my apartment whether I was home or not at least every other month. This may be a concern for people living alone, with pets or if you're used to privacy. I recommend Windsor Sugarloaf as a family friendly rental option. The construction is an eyesore and the loss of the beautiful green space between the complex and the street is unfortunate and may be a factor for some people. There is an abandoned (yes, abandoned) building next door that used to house seniors with memory issues. No idea what will happen there but pay attention because that building connects to the complex via the back gate and walkway.

My experience dealing with Windsor-Sugarloaf has been good. I am pleased with the customer service…read moreI've received. Tia doesn't miss a beat either. She's professional, friendly and prompt. Thanks to the entire Windsor-Sugarloaf team for your efforts - they've been greatly appreciated!

Hell no!!!! Do not move there I lived there almost 8 years and prior to this management it was…read moregreat, the place is falling apart, they close the pool for no reason when they feel like it, they don't honor the hours of business they close when they feel like it. The amenities are not real. You will regret it

I hate this place. I don't know much about Sarah but Tracy thinks grown adults are slow. She moves…read moreand operates vary unprofessionally and in quite a shady manner. Avoid this place at all cost. None of their ratings are above a 3.2 (if that) and I should've paid attention. Now it's like a battle just to pay rent as games are being played on their end and COURT orders not being followed. These people and this place is not it

Power Outages WEEKLY in Summer when near capacity. This is clearly not a leasing office issue but a…read moreproperty management issue that RAM partners needs to fix with Georgia Power, the builders, or whomever. I own a house 12 miles from here in Suwanee that rarely if ever goes out of power, less than five times since 2017! This is not an overall power issue, this is an issue here. they recently filled up to nead capacity, since then there have been consistent power outages weekly this summer. It's infuriating to have to consistently either be out of power, cable, and Internet and AC in the summer. A couple months ago half of the entire building didn't work for 4 to 5 days, residence having to run extension cords and borrow from others for the entire week. Unacceptable! Even if it's only out a short amount of time, having to reset all of the clocks, Internet, modems, etc. weekly or multi times a week is infuriating. Today, I just reset my clocks from two days ago, didn't bother because I figured another one was coming and sure enough three hours later power's back out! I'm sure they will blame it on Georgia Power, however, there is definitely a coincidence that it started happening frequently after they hit near capacity.

Been living here for over a year and the issues are constant, elevator doesn't work, grills dont…read morework, gates dont work and the power was off for 4 days in horrible heat. Asked for rent reduction with no action taken. Love the management but the owners are another story.

Here just a few months but do recommend. Out of all gated…read morecommunities I've lived in this one truly is. The gate is working and has not been left open. Also had an issue with a delivery and the staff was TOTALLY AWESOME they were extremely helpful and patience.

I lived at Artisan Station Apartments for a few years, and my experience was extremely…read moredisappointing from start to finish. My apartment had a persistent roach infestation that lasted for months. Despite multiple pest control treatments, the problem never fully resolved. I complied with every request from management, including repeatedly clearing my kitchen and living out of boxes for extended periods, yet the infestation continued to spread throughout the unit. The front office staff was consistently unresponsive, dismissive, and difficult to reach. Emails often went unanswered, service requests were marked complete without work being done, and meaningful updates were rare. I even reached out to Simpson Property group who was also useless in helping solve any issues. After months of inaction, I was forced to seek legal advice and ultimately report the property to Suwanee and Gwinnett County Code Enforcement because management failed to provide a habitable living environment. In addition to the pest issues, I was incorrectly charged for items I did not owe, including renters insurance and rent-related charges. Resolving these errors required repeated follow-ups and escalations, adding unnecessary stress during an already difficult situation. I want to note that I am a real former resident, not someone leaving a review after a tour or for incentives. This review reflects my lived experience over an extended period of time. If you value cleanliness, responsive management, and accurate billing, I would strongly recommend looking elsewhere.

Siena Suwanee Town Center is truly a wonderful place to call home! Bonnie and Lauren are always so…read morehelpful, kind, and welcoming. They go above and beyond to make residents feel valued and create a real sense of community. The property is beautiful, well-maintained, and has great amenities, including the pool, fitness center, rooftop areas, and comfortable spaces to relax or work. One of my favorite things about living at Siena is the community atmosphere. There are always fun events and opportunities to meet and connect with other residents. The events make Siena feel like more than just an apartment complex -- it really feels like a community. My personal favorite is the wine nights! They are such a fun way to unwind, socialize, and get to know your neighbors. The location is also fantastic. Being in the heart of Suwanee makes it easy to enjoy nearby restaurants, shops, parks, trails, and all the events happening around Town Center. I also really appreciate how responsive and friendly the entire team is whenever something is needed. I've had a great experience at Siena and would absolutely recommend it to anyone looking for a welcoming community, convenient location, beautiful amenities, and a team that genuinely cares about its residents. Siena really feels like home!

Thanks to Bonnie, Lauren and Lindsey for your excellent work. Its such a pleasure to live in Siena.read more

Old, dirty, termites, bed bugs, carpet beetle apartment! Once you become a resident the staff will…read morenever answer the phone and when they do they have an attitude. You will be forced to treat your own apartment because the lack of care they have for residence. I hate living here!

Recently viewed this property and Trai was amazing. He was able to give me a tour and I liked…read moreeverything I saw. Highly recommend!!

This is the best apartment complex I've lived in so far since I graduated. The property managers…read moreare always so helpful and there are many nice amenities. Being right by town center is a plus.

Something just keeps bringing me back to this community. Its so peaceful and the office people are…read morereally nice, The new maintenance manager actually explains things without sounding condescending. I really like the upgraded apartments so I'll be moving back soon.

I don't recommend this apartment complex. I toured it and really liked the place but I felt I had…read moreto keep calling the agent Kayla regarding information about the unit. I also feel the manager at this office isn't helpful at all. Overall I wouldn't recommend this apartment complex to rent.

Beautiful property and location! Team is very kind and helpful. Definitely recommend.read more

This place is horrible a pro is that there is a Kroger in walking distance but nothing else is a…read morepro when we first moved in there was dirt everywhere and cracks all over the place plus there were spiders in the closets. I have been living here for a bit and it's been pretty rough sometimes you can't even get in certain buildings when your phones dead you have to memorize a code. I would NOT recommend.

We have been staying here for a few months until we close on our house and the size of the…read moreapartments or Atleast ours is awesome! Love the patio and across from the pool! Very dog friendly and enjoy the nature trail. Are there flaws, yes. But in the grand scheme it is nice.

Bugs. Trash left out. Atrocious management / maintenance men. If you're a woman, they get verbally…read moreaggressive, rude and escalate if you don't submit(not to mention the persistent creepy staring). Bathrooms are ghastly as they dont clean and found mold under the grout