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    Windsor Sugarloaf

    4.5 (2 reviews)
    Open 8:30 am - 5:30 pm

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    Conclave Sugar Hill Apartments and Townhomes

    Conclave Sugar Hill Apartments and Townhomes

    (2 reviews)

    recently moved in, I love the environment of this complex! The people in it are great, and so is…read morethe staff in the office. I've been rather disappointed how quickly and cheaply these apartments were put together inside. There are so many issues. I lost count that I'm still trying to get fixed 3 to 4 weeks in and many of my appliances are still having issues that have either not been addressed at all, or partially addressed unsuccessfully and then never followed up on. No move-in clean was done, and I had to clean up all of the painters sawdust and everything else all over my apartment, which took forever and was very frustrating as they promised me it would be deplaned. Then they promised they would send a Cleaner in afterwards which they never did. I can see daylight (and actual people walking by ) between my door and the hallway, which is ridiculous! They came up and put some cheap weatherstripping on to fix the problem which is only partially did because the gap was so wide. There's big gaps between the floor boards and the molding that should be along the floor in the bathroom, which allows water to get under them, which is going to create a mold issue, which they disregarded. It's like that around numerous parts of the apartment, which is very concerning as I have mold, allergies and I've had a house remediated and know what causes it and knows how hard it is to fix it. One thing after another has gone wrong with this apartment since I moved in. Initially requesting to be moved to another apartment because that seemingly was easier than fixing all the problems with this one which I was initially denied, and then three weeks later after I was all settled in and had my apartment furnished, then the manager says oh you wanted to move we can move you... I wanted to move BEFORE spending three weeks around the clock, settling in! And I'm pretty sure she knew that. The hot water lasts about 10 minutes if I'm lucky I've had it turned up once and as long as it's not during peak hours, it might last 15 minutes now forget taking a shower at 6:30 in the evening. Feel lucky to get five minutes of hot water. The job on the cabinet doors on all of the kitchen. Cabinets was so bad that they are rough and jagged along the edges of them because they were too lazy to sand them down, so much so my guests comment on how bad it is when they are over here. So for luxury apartment living, this hasn't exactly met the standards I was hoping for. It would be nice if the icemaker and water worked on the refrigerator! It would be really nice if my washing machine didn't squeal and squeak super loudly through the entire cycle every single time and somebody could actually come fix it. It would be nice to take a shower along enough to wash my hair and shave my legs with hot water it would be nice not to have to worry about a mold problem beginning of my bathroom underneath the walls. It would be nice if I didn't see daylight between the door and the outside on both my patio door and the front door, but the property is nice! And the staff is lovely and so friendly!

    I'm new to ATL this past year & love the Suwanee/Sugarhill area. I was on the hunt for a new place…read moreto call home. I had toured a few different places as I had time to be selective & find the right place. Prior to touring Conclave in Sugar Hill I went to the Accent which I Liked alot. But when it came to follow up & answering questions it was very lacking or non-existent. So I decided to open up my search again & found Conclave in Sugar Hill. This is a newly constructed property with many bells & whistles. I was helped by Matt who was very accommodating to not only myself but my service dog Roxie. So after touring a few options I found the right unit that works from a space stand point as well as storage too. In todays world you don't have alot of businesses that put people over profits. I found that Matt & team did a great job helping me select the right place to call home. I'm looking forward to when I actually move into the community. I highly recommend the Conclave in Sugar Hill as your potential new home. Don't take my word for it as you need to see all that's offered by this community for yourself.

    Artisan Station Apartments

    Artisan Station Apartments

    (10 reviews)

    I lived at Artisan Station Apartments for a few years, and my experience was extremely…read moredisappointing from start to finish. My apartment had a persistent roach infestation that lasted for months. Despite multiple pest control treatments, the problem never fully resolved. I complied with every request from management, including repeatedly clearing my kitchen and living out of boxes for extended periods, yet the infestation continued to spread throughout the unit. The front office staff was consistently unresponsive, dismissive, and difficult to reach. Emails often went unanswered, service requests were marked complete without work being done, and meaningful updates were rare. I even reached out to Simpson Property group who was also useless in helping solve any issues. After months of inaction, I was forced to seek legal advice and ultimately report the property to Suwanee and Gwinnett County Code Enforcement because management failed to provide a habitable living environment. In addition to the pest issues, I was incorrectly charged for items I did not owe, including renters insurance and rent-related charges. Resolving these errors required repeated follow-ups and escalations, adding unnecessary stress during an already difficult situation. I want to note that I am a real former resident, not someone leaving a review after a tour or for incentives. This review reflects my lived experience over an extended period of time. If you value cleanliness, responsive management, and accurate billing, I would strongly recommend looking elsewhere.

    I want to start by saying that this review is not prompted by them giving away hawks tickets for a…read morefree months rent if you make a review, etc. this is an honest opinion. I have been living here for three years and the first year was amazing. The neighbors were great and it seemed like " the" place to rent. However, in the last year it has gotten so incredibly ghetto. You constantly smell weed. You can't take your kids to the pool in the summer bc there are glass bottles and weed smoking at the pool. Cars drive way too fast, and the quality of renters have dwindled. The good ones have moved. For the first time ever in renting I fear for my car, and my apartment to be broken into. The management is very kind and responsive but it just seems like nothing is being done. Oh! And every entrance of every part of this complex is covered in dog poop and in the summer the urine smells so bad in the heat that you can't open your windows. The noise level is ridiculous. Young kids are vandalizing the fitness room.... You can never find parking bc it's not enforced when people have visitors parking the whole weekend in VERY limited parking. They promise to tow but don't. In fact, my elderly neighbor can't park close to the entrance because visitors take up the parking spots so much. The valet trash sometimes gets picked up... and the walls are so thin. You hear your neighbors peeing. Lol The pool closes at 10 pm and believe they party up until 10 pm. DONT lIVE NEAR THE POOL! For the love of god have Suwanee PD there at the pool. It's filled with drugs any given day. loved this place. I really did. It's so trashy.

    Windsor Sugarloaf - apartments - Updated May 2026

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