Something just keeps bringing me back to this community. Its so peaceful and the office people are…read morereally nice, The new maintenance manager actually explains things without sounding condescending. I really like the upgraded apartments so I'll be moving back soon.

I don't recommend this apartment complex. I toured it and really liked the place but I felt I had…read moreto keep calling the agent Kayla regarding information about the unit. I also feel the manager at this office isn't helpful at all. Overall I wouldn't recommend this apartment complex to rent.

I currently live in this apartment, and at the end of January, someone hit my new car and ran away…read moreat parking lots. I know the exact date and time of the incident, and I reported it to the police. However, even though the police report exists, the apartment office keeps saying they cannot show me the security footage without a warrant or subpoena. When I raised my safety concerns and requested to terminate my lease due to feeling unsafe, they said I would have to pay a termination fee. Even though this incident happened within the complex, they responded, "This kind of thing can happen anywhere, and there's nothing we can do about it." Basically, no matter what happens here, they won't help residents. Once my lease is up, I am definitely moving out.

6 months of NO PEACE! The apartment layout and appliances are nice. Ceilings and floors are cracker…read morethin. For the entirety of my residency, I've been dealing with upstairs neighbors who are constantly stomping, bumping, rolling around the apartment in a gamer chair, dropping heavy items, also what sounds like a 35lb dog that runs around at all times 12am to 12pm Monday through Sunday. I've been complaining to management the whole time with no resolve, it only made retaliation worse! Sleep? Forget about it! Quiet hours? Don't exist and to make things worse the courtesy officer isn't allowed to do anything about noise complaints. Property management is negligent and unconcerned. By far thee worse place I've ever lived. I'm a military veteran and this place has triggered me. I will be terminating my lease. If you move here, get the top floor, maybe your experience will be different. Rent amount and peace aren't equivalent. I DO NOT RECOMMEND

Tony was my salesperson and did a very good job of explaining my bill. I have been a customer at…read moreSpectrum for several years and I was impressed with his knowledge. Adrienne L

Well since I moved in I had 0 issues! Office is very helpful and responsive, common areas are clean…read moreand amenities are good. I think most of the negative reviews are coming because people can't understand that it's an apartment complex, so it would be other people around who are less responsible, but it's not a management fault

AVOID. This place…read moreis a scam. We pay for utilities in common areas on top of amenity and maintenance fees and they refuse to provide copies of utility bills/resident numbers to confirm accuracy. I repeat: we pay for and are refused proof of delivery of a service. Don't get much delivery on anything-get in late at night and key fob's not working? Hope it's not winter. Need something fixed? Hah. Amenities promised don't exist. No package room that delivery people can access. No coffee bar. No cyber Lounge. I've attached photos of these advertised on the website, date-stamped for today. Gym is not maintained. I've had 10% of my packages stolen, one of which was an $800 non-refundable item. There was a delivery photo but management said WC's camera wasn't working when it was stolen. There are no working cameras anywhere but the lobby to protect Windsor's interests. We pay for that. We also pay for gated parking and they just leave the gates open now because they never work. The halls are FILTHY. There's constantly dog poop and pee and loose trash everywhere. Once there was huge ball of human hair outside my door for an entire week. Another time there was gallon sized ziploc with orange grease inside it. I didn't pick either of these up until I had to because I had guests coming over. I wanted to see how many times trash valet would walk by and do nothing. There is currently a large piece of broken porcelain on the staircase of building one that's been there for over a week. The fire alarm goes off incessantly because people are constantly smoking. We get ceaseless emails about that, the dogs, and not driving out of the Franklin exit. They'd rather auto-spam their residents on a daily basis than put up a simple one-way barrier gate. It would be pennies to a huge company like Windsor. It'd cost less than a month of rent for one of the studios in this complex alone. These daily emails are tantamount to harassment. If an individual contacted me that frequently unsolicitedly and I couldn't block them- we can't b/c important communications come from the same email- I'd get a cyberstalking restraining order. Run away.

Wonderful experience living in this community! I was here for 3 years and had the pleasure of…read moreworking with Sierra, Ayushi, Jada and most recently Sonia- all incredibly sweet, helpful and accommodating. Right before my move out Sonia took the time to help me locate a package that was placed in the wrong locker- they go above and beyond to answer emails back promptly- always warm, helpful, professional and knowledgeable. I lived on 6th floor, very quiet with respectable neighbors who were considerate and never had any issues with noise or whatnot. The halls are kept clean I have never once seen any pests in my apartment nor in the hallways and common areas. Upgrades are continuously done to maintain the beauty of the property and at minimal inconvenience to residents. The property is beautifully maintained and leasing is very responsive with communication. I always felt safe coming home since I work so much and only at night and never felt like my community had questionable residents around doing anything shady. They organized a lot of community events and food trucks for residents to socialize which was nice even though I didn't make it to many. Amenities stayed clean and well maintained. The apartments are beautiful with lovely finishes and worth the price for safety and community. Thank you Windsor Chastain for being a part of my journey- so grateful!!

I originally came in for an interview, & was blown away from the tour, the level of professionalism…read moreat the property, and the overall upkeep. I honestly wouldn't have thought about the area but the Beltline is a big win for me and I've had a great experience with RPM before. I've applied and went with Tailor O4W due the the charismatic staff. Taye, Bria, and Kori are all awesome and can't wait to move into the neighborhood.

For anyone moving to Atlanta and looking for "city living", this property offers everything a…read moreresident could hope for! The amenities, units, and overall aesthetic of the property is gorgeous! The staff and maintenance teams are so attentive with their residents and take great care to make TAILOR O4W truly feel like home. Taye and Bria assisted me throughout the leasing process and they were nothing but a pleasure! I love their personalities and can tell they give their all to this property and maintaining the level of luxurious that it is! This is definitely the best apartment complex in Old Fourth Ward!

We moved in recently. The management and maintenance guys are very nice. Best location, wonderful…read moreapartment. Many of the people who live here are pleasant and say hello

Great apartment complex, lived here for a few years now. Maintenance requests are insanely prompt,…read moreoften same day, usually first thing the next morning if not. They've fixed any issue I've ever had within an hour or two, from blown fuses, AC maintenance, garbage disposals, lock outs, appliance repair, you name it. The walls are thick. Location is prime, Piedmont park and colony square are basically next door. Whole foods is a short walk, Publix and a Trader joes are a medium walk, target is a short drive over to Atlantic station, Ansley mall is a 2 minute drive, VaHi is a 30 minute walk. You can get to Ponce City Market on a 40 minute BeltLine Walk or a 15 minute scooter ride. Rent is reasonable, and its nice to live in a 5-story building among high rises. Elevator problems are occasional (inevitable), but its only a few flights of stairs. Neighbors are polite. Plenty of parking. I walk to MARTA so I rarely drive - Arts Center is a short easy walk, Midtown MARTA isnt much further. Bus stops right outside. New protected bike lane on 14th as well. Hard to beat, I'll miss it when I have to move. Edit - I also toured remotely before I moved in from out of state. Staff made it convenient to set up an appointment and even Facetimed me for a personal tour of the space, which was very helpful at the time.

As an Emory undergraduate student, Point on Scott balances both amenities and location (8min North…read moreDekalb shuttle). Amongst the management team, Rai Brown, should be your go to leasing agent. She single handedly coordinated a move in with myself and 2 other roommates in China. There were several issues with moving in surrounding guarantor forms and proof of income, but Rai went above and beyond to communicate with corporate to finalize a proper move in. notable perks: - whole foods delivery to door - 24/7 gym - parcelpending - multiple elevators If you can't get Rai Brown, your next best bet is the manager, Patrick. It is an understatement to say that the few management employees handle both leasing inquiries and current resident situations. Keep that in mind and if reaching out virtually: optimal calling hours or emailing is after opening at 9am EST!

The good: the apartment itself, the maintenance staff is prompt once a work order is placed…read more The bad: The front office seems bothered by every question or request. They have an attitude with everything. They recently put a $50 charge on my account for not having renters insurance (I've had the policy active and paid with USAA since moving in). I've now called five times to get them to remove this charge so I can pay this month's rent. The online portal will not allow you to pay a custom amount. Now the charge is off, but with a $130 late charge. The package situation is dumb. I have a wedding coming up, so clearly expensive and important packages will be coming to me. The front office accepts the packages from the carrier, puts them in the back of the office and when you try to get them from the front office staff, they can't find them. I have literally visited the office six times to receive two packages. They also will not allow you back there to look yourself. They never answer the phone. This is annoying, because when you walk down to the office there is usually someone sitting in the office to greet you. Even if you have a tour of a future resident, have one staff member stay in the office to answer the phones. Even if you leave a message I never get a call back. I have called on at least five occasions and received one call back. There was even a time when a resident near me had packages outside their door piling up over a couple weeks. A neighbor stopped me in the hall and we were both concerned. The resident clearly lived alone and we were concerned if the person might not be alright inside. I go down to the office to speak to the staff who visibly looked annoyed I was bothering her. She told me the resident would retrieve the packages eventually and not to worry about it. I said, "Can you please do a wellness check to make sure the person is not dead inside?" She again acted annoyed. I threw my hands up and left. The amenities are consistently broken and under repair. For a complex that talks of luxury, this is far from it. Live somewhere else.