Every time I walk in this store I am greeted by someone pleasantly asking if I need help. They…read morecarry most of what I need. Their service is outstanding.

This is my favorite hardware shop to get supplies at. The staff is always so remarkably helpful!…read moreThey have a wide selection of items and it's super conveniently located! It's not every hardware store that makes you feel so welcomed! And thank you for the free face masks given away at the counter! My kids and I love them!

This is a great neighborhood hardware store!! I have always been able to find what I'm looking for…read morewhen I come here. They have a great selection of items and the staff is always helpful and friendly! I highly recommend them!

I've been coming to this store for years. The manager Samantha is awesome with great personel. I…read morebuy everything here i dont like big chain stores were no one really knows were anything is. And personel at this store no were stuff is and are always helpful to load up your vehicle. She was a huge help to me a few years back when i was having problems with wood pellets from other companies and she offered me two bags free to try the ones she sells and she was dead on when she told me about the product, now i buy all by wood pellets there. i wont go anyweres else when it comes to purchasing products for my home.

I bought a matched set of washer/dryer from this Home Depot brand is Samsung. I also paid…read moreadditional hundreds for extended warranty. Have been a customer for over 30 years. Shortly after install the washer was malfunctioning. It was shaking so badly that anything on to went flying. I called Samsung. After weeks of waiting I was told that there are no service providers in our area. No service for two brand new machines! I called the store. They called Samsung. I started going to the laundromat. I called a regular service company in the area who came right out. They said that the bracket that holds the drum in place was broken and no parts were available for Samsung machines. Back to the store and Samsung. Home Depot would not exchange the machines for an alternate brand. Long story short Samsung finally found a new identical machine. Delivery 8 months later. Not two months later new machine same thing. I call Home Depot. The manager of the Williston VT store dismisses me like a bothersome child. Call Samsun. Do you have a direct number? No. Why does Home Depot still carry a brand that you know does not have service? She said, "Lots of stores do that." I asked how Home Depot can charge hundreds of dollars for en extended warranty that can not be used? She said, "Call Samsung." After explaining that we have been customers of Home Depot for over 30 years and am extremely disappointed, she said in the most dismissive way possible, "Is there anything else?" So from Williston Home Depot to a loyal customer a big FU. I guess my appliance replacement and kitchen renovation will be from Lowes.

Seems as though there is a severe staffing challenge at this location and maybe it's a national…read moreissue. I like to chat. I like and need tools. I spoke with a young man working there, was technically in the paint dept, but helped me unlock at dewalt took....spoke to him for 10-15 min...he elaborated on the staffing challenge for me. My heart went out to his dedication.... Give the employees some slack there, it's upper mgmt, not the employees that are the problem.

My muffler started dragging on the way to the mechanic who was going to prepare it. I pulled into…read morethis Aubuchon location to get some wire to temporarily tie it in place. I had no tools with me, so the store associate who rang me out loaned me some wire cutters. Much appreciated.

I shop at this location on a regular basis and I'm grateful to have a store like this in our town…read moreso I don't have to drive to Burlington to get lost trying to find something in the big box store. I love the personal attention I get at this location and have found their staff to be very accommodating and knowledgeable. They are happy to help with heavy items to my car and loading bags of salt or mulch into my car for me. Their prices are reasonable and I prefer to shop here when I can. Thank you Trichia and the team for always providing great customer service.

Excellent customer service! Had everything I needed. Such a pleasure to shop at Bibens.read more

This is the only hardware store we go to because the service the environment and the value are all…read moretremendously good.

So sorry to complain but my experience just now at this store was less than ideal. The young sales…read moreclerk had no idea how to answer my question when I queried if the hose I selected was of good quality. He also seemingly had never heard of brown mulch and told me he had "too much going on in my mind" to even figure out how to look if there was any in stock. The clincher though was when I was made to JUMP when another employee YELLED "What is she doing out back?" to his employees. Note: he was standing in the checkout line when he did this. HORRRIBLE experience at this store. They should be ashamed.

Rob the Manager was unhelpful and very RUDE when asking a question. This person is unfit to be a…read moreManager.

Stowe Hardware stills ranks highly for selection, convenience. If they don't have what I'm looking…read morefor, they order it and call when it's in. Great service and value! As a local resident, I appreciate SHDG.

I wish I could give a great review for this store because of the convenience and location,…read moreunfortunately the owners are very rude and this has been on a few occasions over the years. As such I avoid to go there unless truly desperate and I just deal with it. Otherwise, best is to either go to RK MILES in Stowe next to the Shell station or Aubuchon in Morrisville for larger selection and much better service. It is a shame because it would be a great place otherwise.

The service at Bisbee's is second to none. I have never been greeted with anything but a smile and…read morea "how can I help you?" in the many years that I've been going there. The staff has helped me with the weirdest of questions and always works with me to troubleshoot how to finish the ridiculous DIY projects that I've taken on... The selection of products that they sell always amazes me considering it is a hardware store in a small town, and the prices are honestly comparable to the larger stores. Don't even think about going anywhere else for projects in the Valley.

We love Bisbee's - Great customer service and they're always helpful in recommending local…read morecontractors/painters/etc. when needed. Good selection and nice size store. We use them for paint, tools, hardware, etc. Very happy with the kitchen cabinet pulls we purchased through Bisbees.

We purchased a pellet stove from McCuin O C & Sons about four years ago. The day they installed it,…read morethey were professional, incredibly courteous, and definitely impressed us. Other contractors we've had in the home (from plumbers to electricians) have left messes for us to clean up or failed to show up when promised. McCuin didn't do any of that. The Harman they sold us has been an amazing stove that's given us no problems over the years. It heats the entire house and has virtually eliminated our need to rely on more expensive propane. The wood stove we have in the basement and the pellet stove in our living room has been more than enough. After this very long, cold winter, it started making a horrible squealing noise on Monday, fingernails on the chalkboard bad, and they had someone out within a day to look at it. The same guy who installed it came out and fixed it. Turned out a bearing in the auger was going. That they had the part on the truck and fixed it right there and then definitely impressed us. If you're looking for a pellet stove, I have nothing but high praise for the guys at McCuin and highly recommend them.

I had a DIY project this weekend and needed some plumbing fittings. The guy I spoke with was very…read moreknowledgeable and understood what I was looking for. Unfortunately they don't make the adapter I needed, but he came up with a work-around that was very good. Other times I've been there have been positive as well.

I went to this hardware store for the first time today. The woman in the kitchen section in the…read moreback was very nice and helpful. However, I needed some help finding drillbits (which I know nothing about) and asked another employee for help. There really wasn't anyone else in the store. He barely gave me the time of day, and rushed away saying "Everything is here, you'll have to look yourself". I used to work in retail, and understand employees are busy. But with no one else really in the store, it was not great customer service. I will not be back.