The saga continues with terrible customer service. I was with two excellent people who were trying…read moreto find my cinderblocks. In fact I was walking between them when this troll, came out from under the bridge and yelled at me. Making me stay inside because there were 2 flagstones in my cart- but I was being helped by other Lowe's employees. Now the employees will need to carry 4 cinderblocks inside without my cart to help them!

DO NOT BUY ANYTHING FROM LOWE'S. We purchased 2 doors and prepaid for delivery and installation,…read morewhich never happened. We are out $2,000.

So sorry to complain but my experience just now at this store was less than ideal. The young sales…read moreclerk had no idea how to answer my question when I queried if the hose I selected was of good quality. He also seemingly had never heard of brown mulch and told me he had "too much going on in my mind" to even figure out how to look if there was any in stock. The clincher though was when I was made to JUMP when another employee YELLED "What is she doing out back?" to his employees. Note: he was standing in the checkout line when he did this. HORRRIBLE experience at this store. They should be ashamed.

Rob the Manager was unhelpful and very RUDE when asking a question. This person is unfit to be a…read moreManager.

Excellent customer service! Had everything I needed. Such a pleasure to shop at Bibens.read more

This is the only hardware store we go to because the service the environment and the value are all…read moretremendously good.

I purchased a new GE Profile oven and a GE French Door Refrigerator through Bouchard Pierce in…read moreEssex Vermont. From purchase through Julia Cozza to the delivery, was an exceptional experience. Julia handled my multitude of questions with concern and clarity. The delivery was spot on time, gave me a call 15 minutes out. I live in a very old house with narrow doorways and steep steps. Jack and Ray delivered these appliances after many measurements, without any complaints as to the difficulty. Took off my doors with great care and hauled these heavy appliances up my narrow back steps weaving around a railing where there was not 1/4 inch to spare. They took care and time with all aspects, from Jack showing me tips of how to use the induction range to Ray making sure I was careful about putting frozen food into the freezer before it was at the temperature required. I truly valued their help and most important to me, was their attitude of concern towards me, the homeowner and the respect it reflected towards Bouchard Pierce. I will never shop anywhere else, ever.

We recently decided to purchase a Bertazzoni induction range from Bouchard-Pierce rather than a…read moreless expensive online retailer to support local business. While the sales staff and installation teams were both friendly and knowledgeable, we have now had the worst customer service experience I've had in decades. Fair warning! In less than 5 weeks, a knob broke on the range making the burner inoperable. It's now been over 7 weeks since we reported it and we are yet to get it fixed. In the interim, another knob has broken. We are out $6k and the customer service team could honestly care less. Their communication has been basically nonexistent and the two times we've had to call to follow up, the sales rep was incredibly rude, interrupting me constantly and passing the buck on down the line to anyone she could think of- throwing her sales team under the bus, blaming Bertazzoni, and basically telling us that neither she nor Bouchard-Pierce were remotely responsible. I run a global customer success and services team and if any of my colleagues treated a customer the way we've been treated, they'd be terminated immediately. While I understand that there are constraints in any system, I know what decent customer service looks like and this is NOT IT. I hate that I can't recommend these folks because I am a very loyal local business supporter but this has been a truly terrible experience.

I hardly ever review the big box stores, because they're all the same. But I had a DIY project over…read morethe weekend and needed a few things my local hardware store didn't have in stock. The people I interacted with a Home Depot were knowledgeable about items in their own department, as well as helping me find products in other departments. I've noticed they will usually walk you over to the area instead of just saying isle 24. One of the things I was looking for was in the most obscure place, I would never have found it. These guys were great. I know it can be hit or miss, but this trip was very good for me.

Just had the worst experience. Bought a new washer/dryer. Waited all day for them to come, the…read morewashing machine was faulty and they couldn't hook up the dryer because it needs to sit on top of the washing machine. And they didn't sell me a stacking kit and the stacking kits are out of stock. Stupider and stupider. Why would I ever go back to Home Depot?

This has been a nightmare that won't end. I hope Yelp did not give anymore than one star…read more my last two refrigerators I purchased here we're not cheap. They were two to $3000 apiece and they've not lasted anymore than a year when I go to have the other refrigerator removed by the people who are delivering this refrigerator the delivery people refused to take it away. I was told that if I called got junk, they would reimburse it , it's been since July. And I'm not allowed to talk to the management staff here now simply because I reported them to the attorney generals office for fraud since I have had to be here so many times I'm still not been paid back for this, I have been in the store now. They have not done it STILL. The fact that they won't even hold up their end of the agreement. (we were told at every step we would be paid back for one 800 got junk now they're saying we think we should be paid back and they're saying that they didn't say we would be paid) this is exploitative. I can't go elsewhere because when they're appliances fail, they send you a gift card to Lowe's. I spoke to the corporate office many times each time not only was I told we would be paid back in an overnight check. I also would receive 40 and $50 gift certificates for my inconvenience. My inconvenience has yet to end. It's now October 5th this incident was in July. I have been there so many times this is insane and I am hell hostage by them. I can't go somewhere else because they sell me a useless appliance and then they give me a gift card to pay me back so I'm stuck.

Another horrible experience! After waiting forever to get a product that was under lock and key, I…read morewent to ask for assistance. I was told to go back to aisle 33 and somebody would come along. In the meantime, while I was trying to get the attention of a service person, another Lowes employee came up and essentially budded in line in front of me. Unacceptable. I've never met a more surly employee at any kind of store, and I especially didn't expect it at Lowes. What's the matter with this place now??

I needed a piece of PVC pipe. I had gone to one of the large home improvement stores in the area…read more They had the pipe in 10 foot lengths, but would not cut it to the shorter length I needed. I went to Blodgett's and they found a slightly damaged 6 foot piece which they GAVE to me and which I could fit into my vehicle. There was enough good pipe for me to cut to the length I needed. Makes me happy that there are still nice people in the world.

From the owner: Blodgett is a supplier of plumbing, heating, air conditioning and commercial refrigeration…read moresupplies. Blodgett has a showroom called the Blodgett Bath Showplace to assist homeowners, contractors, architects and designers in selecting quality items for new construction or remodeling of kitchens and baths. We specialize in energy efficient solutions, including heat pump solutions for heating and cooling, water saving toilets and faucets, and solar hot water systems. Our solutions typically can save consumers 20-50% of their current heating and cooling costs. Blodgett is the tradeperson's supplier of choice, and although we do not do installations, we are able to provide lists of contractors with expertise in the area of interest to the consumer.

AMAZING! That is all I really can say. I was referred to Curtis Lumbar through a co-worker for…read morepellets. I called and not only was the price low but delivery was included! Our pellets arrived Saturday when both my husband and I were away from the house. My husband left a note on where to drop the 3 tons of pellets we had ordered. We were hoping they could get them around to our double doors leading to our basement to make moving the pellets easier on us. Not only did they get them to the back doors they got them so close that we just had to open the doors and move the pellets, but the delivery driver was respectful of our lawn and not to tear it up. We live in Underhill on a hill and when I arrived home was over joyed with the work. We will definitely be returning customers to Curtis Lumbar! Great customer service!

These guys are terrific! So HELPFUL! We are helping kids build a tiny house and they are helping us…read morethrough all the little decisions that we needed to make. They work with builders but were so patient with us!!!!

It's weird bc before I even started this review, it had on here that I had started the review and…read moreonly gave this place 3 stars. I hadn't started anything and sure as hell didn't give it just 3 stars! That being said, let us begin! Downtown Burlington! What a very unique, wonderful little area. Full of restaurants, name brand stores, bars, quaint little shops like this one, a wide open area lined with stores that gives off very Ithaca Commons vibes. The Commons back in the day were the shiiiiiiiit! Sadly nowadays...it's too commercialized. Burlington, VT tho...not so much. Sure they have a Patagonia store and some other bougie ass stores, but it still has that super chill vibe which made me happy. One bad thing...LOTS of homeless! LOTS! I get they are homeless, but wow! For a tiny city like Burlington...it's kinda mind blowing how many homeless they have all over the downtown area. Does that take away some of the magic that is..Burlington? Sure! Maybe a little! Then you come across adorable little stores like Home & Garden Vermont. What a (and I never use this word .. like ever lol but..) what a charming little store. Little bit of everything in there. It's the type of store that tourists absolutely love. Even the high prices don't seem to phase most tourists...then there is me haha! I'm cheap af. So appreciating these types of stores is more my cup of tea lol. Although, I came close to buying a few things in these little stores. My brother and I would see something and be like "let's check the others to see if the prices are any cheaper" They. were, not. Haha! If you saw a very cool Stowe or Burlington t-shirt in one store for $33 ... best beweave..it's $33 in the next one. These stores make their money regardless of cheap fks like myself...and I'm glad they do, Stores like Home & Garden Vermont add so much of that amazing magic that is felt throughout the downtown area. The staff is beyond sweet. Very nice lady helped us when we were there. Very bubbly, smiley, just an incredibly nice human. I did go up to her tho and told her that her store gave off Schitts Creek vibes. Yall remember, Rose Apothecary?? For some reason, parts of this store very much made me think of Patrick and David in their little Schitts Creek shop haha. The employee laughed and she said "all we need is David and we'd be set" haha! Rose Apothecary, now that I think of it...a lot of the stores around downtown are quaint like that. However, Home & Garden, I actually felt like it was like..a sister store of Rose Apothecary haha! I loved when David and Patrick opened that store in that series. I love love stores like that. So it was kind of special to walk in to this store and immediately feel that. Even my brother agreed. So I know I'm not like crazy haha. Store is very nice. Nicely laid out. They pay close attention to details in Home & Garden Vermont. They know exactly where to place everything for maximum exposure. Their front windows are even very homey to look at for the "window shoppers" What a great little shop. This was my first time ever in Vermont. I grew up in upstate New York, too! I know this will not be my first and last time in Vermont. Autumn on the east coast is something that is like no other. As a photographer, VT is like a dream come true during Autumn. Point of me saying that is...I know I will be back and I look forward to going to this little store again and all the others around the downtown area. Seeing as my family is still in upstate NY, yeah, I know I'll be back. Home and Gardrn VT...thank you for a very pleasant experience. You certainly will never be forgotten. Thank you to the employee(s) for being so friendly. When they say "shop local" This is a FANTASTIC store to do that at! Doesn't have to just be for tourists! I hope I didn't leave anything out! Go and have a look! You'll love it! Thanks for reading, YelpHomies & YelpGardeners!! Cheers!

This was one of my favorite stores in the area, with a nice selection of items, beautiful wrapping…read moreand thoughtful service. The atmosphere was not welcoming this time for some reason. Maybe it was just that kind of day (?)