I've been coming to this store for years. The manager Samantha is awesome with great personel. I…read morebuy everything here i dont like big chain stores were no one really knows were anything is. And personel at this store no were stuff is and are always helpful to load up your vehicle. She was a huge help to me a few years back when i was having problems with wood pellets from other companies and she offered me two bags free to try the ones she sells and she was dead on when she told me about the product, now i buy all by wood pellets there. i wont go anyweres else when it comes to purchasing products for my home.

This is a great neighborhood hardware store!! I have always been able to find what I'm looking for…read morewhen I come here. They have a great selection of items and the staff is always helpful and friendly! I highly recommend them!

Excellent customer service! Had everything I needed. Such a pleasure to shop at Bibens.read more

This is the only hardware store we go to because the service the environment and the value are all…read moretremendously good.

I hardly ever review the big box stores, because they're all the same. But I had a DIY project over…read morethe weekend and needed a few things my local hardware store didn't have in stock. The people I interacted with a Home Depot were knowledgeable about items in their own department, as well as helping me find products in other departments. I've noticed they will usually walk you over to the area instead of just saying isle 24. One of the things I was looking for was in the most obscure place, I would never have found it. These guys were great. I know it can be hit or miss, but this trip was very good for me.

I bought a matched set of washer/dryer from this Home Depot brand is Samsung. I also paid…read moreadditional hundreds for extended warranty. Have been a customer for over 30 years. Shortly after install the washer was malfunctioning. It was shaking so badly that anything on to went flying. I called Samsung. After weeks of waiting I was told that there are no service providers in our area. No service for two brand new machines! I called the store. They called Samsung. I started going to the laundromat. I called a regular service company in the area who came right out. They said that the bracket that holds the drum in place was broken and no parts were available for Samsung machines. Back to the store and Samsung. Home Depot would not exchange the machines for an alternate brand. Long story short Samsung finally found a new identical machine. Delivery 8 months later. Not two months later new machine same thing. I call Home Depot. The manager of the Williston VT store dismisses me like a bothersome child. Call Samsun. Do you have a direct number? No. Why does Home Depot still carry a brand that you know does not have service? She said, "Lots of stores do that." I asked how Home Depot can charge hundreds of dollars for en extended warranty that can not be used? She said, "Call Samsung." After explaining that we have been customers of Home Depot for over 30 years and am extremely disappointed, she said in the most dismissive way possible, "Is there anything else?" So from Williston Home Depot to a loyal customer a big FU. I guess my appliance replacement and kitchen renovation will be from Lowes.

The saga continues with terrible customer service. I was with two excellent people who were trying…read moreto find my cinderblocks. In fact I was walking between them when this troll, came out from under the bridge and yelled at me. Making me stay inside because there were 2 flagstones in my cart- but I was being helped by other Lowe's employees. Now the employees will need to carry 4 cinderblocks inside without my cart to help them!

Terrible customer service. Not veteran friendly, bought a 400 dollar craftsman power washer only…read morefor it to break 10 days later and lowes would do nothing

So sorry to complain but my experience just now at this store was less than ideal. The young sales…read moreclerk had no idea how to answer my question when I queried if the hose I selected was of good quality. He also seemingly had never heard of brown mulch and told me he had "too much going on in my mind" to even figure out how to look if there was any in stock. The clincher though was when I was made to JUMP when another employee YELLED "What is she doing out back?" to his employees. Note: he was standing in the checkout line when he did this. HORRRIBLE experience at this store. They should be ashamed.

Rob the Manager was unhelpful and very RUDE when asking a question. This person is unfit to be a…read moreManager.

AMAZING! That is all I really can say. I was referred to Curtis Lumbar through a co-worker for…read morepellets. I called and not only was the price low but delivery was included! Our pellets arrived Saturday when both my husband and I were away from the house. My husband left a note on where to drop the 3 tons of pellets we had ordered. We were hoping they could get them around to our double doors leading to our basement to make moving the pellets easier on us. Not only did they get them to the back doors they got them so close that we just had to open the doors and move the pellets, but the delivery driver was respectful of our lawn and not to tear it up. We live in Underhill on a hill and when I arrived home was over joyed with the work. We will definitely be returning customers to Curtis Lumbar! Great customer service!

These guys are terrific! So HELPFUL! We are helping kids build a tiny house and they are helping us…read morethrough all the little decisions that we needed to make. They work with builders but were so patient with us!!!!

National chimney is where i get my supplies. I havent had any problems in the 2 years i have been…read morein business.

*Buyers beware. *I will not buy from this company EVER…read moreAGAIN! *Very unprofessional, snotty on the phone, lies *Scratched our flooring, unit delivered was defective *Was promised a credit to be issued in a check... never received it *Attempted to contact them via e-mail twice they never responded *Horrible experience *They lied to us about a credit to be issued for our inconvenience just so I would allow another delivery of another unit *I would look elsewhere for your household needs *We want to buy new furniture but it surely won't come from The Superstore!

The Superstore sales person was great. The delivery and followup was not so great. We were the last…read moredelivery of the day and it was obvious that one of the delivery people was in a hurry. When they pushed the refrigerator through the doorway of our living room (the best way to bring it in) they took a chunk out of the wall casing. They assured us it would be fixed. To fit the refrigerator into the opening between our cupboards the one anxious delivery guy pushed it so hard you could hear the hardwood floor scratching. I haven't looked under the refrigerator, but there is a noticeable scratch that is in FRONT of the refrigerator. That one makes me angry every time I clean the hardwood floors. The nicer delivery guy said he would make note of it and make sure it got fixed. We never heard from them. We called the Superstore and they said there was no note, but assured us they would take care of it through their delivery service. A few weeks later we called Superstore again. Nothing happened. My husband finally fixed the gouge in the wall board himself. He is not a handyman but since it is low to the floor it is at least white like the rest of the wall board. The scratches in the wood flooring are still pretty annoying. That said, I would probably buy from them again only because the local box stores are worse.