I got the perfect bed for my mother, who now resides in a memory care facility, from Burlington…read moreBedrooms. Andy was extremely helpful in the showroom and showed me all the options without being the least bit pushy. The mattress was not only firm enough, but was in stock at the right price. The adjustable base that was ordered had a power cord issue, so Andy brought an upgraded version instead. The delivery went smoothly and Just a few days after my visit to the showroom. Andy and his young assistant removed the old mattress and box spring, and also rearranged two dressers to put the bed in my mother's preferred place. They were very professional and kind. In addition, they brought the old bedding back to the facility when someone there asked if they could have it! As if that wasn't good enough service, Andy came back again to adjust how the power cords were plugged in when the remote wasn't working. Quick fix. I highly recommend buying anything from Burlington Bedrooms; you will get awesome customer service and great products. Thank you, Andy!

We purchased a couch in the beginning of 2021 and its now February of the following year and still…read moreno couch. They refuse to refund our money and the only statement we keep getting is that they will keep calling the manufacturer. Do not purchase anything here as there is a significant risk that you will be robbed of your money, and with little to no recourse. They are straight up thieves. We extremely disappointed and violated.

I don't understand why anyone would think my previous review was "Funny." I really hoped it might…read morebe "Useful" as I was describing personal experience of numerous visits there over a number of years. I explained how this is just such a unique and terrific one-owner place to poke through, and you had better have time to do it like at least an hour. Prices tend to be a little higher for some things, but it's not eBay. And David will work with you, all you have to do is ask.

Great place for long lost and dusty treasures! Be ready to look through TONS of stuff. There is a…read morelot packed in this cute and old little house, so plan your time accordingly. Cash only, so bring the green stuff. Never know what you'll find here. Perfect stop for any true antique lover.

I stopped by Gardener's Supply Company with two Money Trees that desperately needed repotting, and…read morethis location did not disappoint. My plants were starting to look like they were questioning their life choices, so it was definitely time for a refresh. From the moment I walked in, the staff was warm, welcoming, and knowledgeable. They didn't just repot the plants, they explained every step of the process, from the soil mix they selected to how often I should water going forward. I really appreciated that they took the time to educate me rather than just doing the job and sending me on my way. You can tell they genuinely care about plant health and customer experience. The store itself is such a vibe - well-organized, clean, and full of beautiful greenery, planters, gardening tools, and décor. It's one of those places you walk into intending to fix one issue and suddenly you're considering starting a full garden. There's a great balance of options for both beginners and serious gardeners. Pricing was fair, quality was high, and customer service was truly standout. My Money Trees look healthier already, like they just left a spa day. Overall, a wonderful experience. I will definitely be coming back for more plants, supplies, and probably another round of plant therapy.

This is my favorite garden supply and gift shop. I always enjoy eating lunch here too. A true…read moreVermont treasure.

I had an antique rocking chair that was over 100 years old. It needed to essentially be put back…read moretogether. Donnie made some new parts (which look just like the original ones), took the chair apart, strengthened it, and put the chair back together. The work was beautiful and the price was very reasonable. Donnie is also a pleasure to deal with. I will be going back to Donnie with any future furniture repair.

Donald work is impeccable. He is not only the most professional furniture repairer/maker I have…read moreever had dealings with, but he is also the most kind, gracious and big-hearted person one can ever meet. A true man for others.

We love our new furniture--but the customer service experience was disappointing…read more My husband and I were excited to purchase a new bedroom set. After comparing prices, we found that Burlington Furniture was quoting us $2,000 more than a California company, even with shipping and assembly included. Still, we wanted to support a local business, so we returned to Burlington Furniture, and they agreed to match the competitor's price. We were given an estimated delivery date of 4/30. When we followed up, we were surprised to hear that our furniture wouldn't arrive for nearly two more months. We understand that delays happen, but we were frustrated by the lack of communication. I called the manager to get clarity and was told that the employee who gave us that update was no longer with the company. She promised to follow up--which she did--but she didn't provide a new delivery timeline. Instead, she told us the order wasn't actually delayed and that deliveries typically arrive two weeks after the estimated date. It's unclear why the original estimate wouldn't account for that window, and what's worse, I never heard back from the manager again. Ultimately, the delivery company brought our furniture just five days after the estimated date, which we appreciated--but the poor communication and lack of accountability from Burlington Furniture left a bad impression. We're happy with the product, but extremely disappointed in the service. Sadly, this experience has cost Burlington Furniture a customer.

Good quality merchandise. Terrible follow up once order is placed. Nothing arrives remotely close…read moreto the delivery dates and nobody cares....

Highly recommended. We are so happy with our purchases and could not have had a more positive…read morecustomer service experience. Mike was so helpful, knowledgeable, patient and kind. We purchased an organic mattress that is so comfortable, a beautiful locally made walnut bed frame, mattress protector and pillow. We look forward to continuing to furnish our bedrooms with more from this wonderful store. We are thrilled to have been able to shop locally for these items.

My fiancee and I bought a bed and a bed frame from the Natural Mattress Company in September and…read morehad an absolutely wonderful experience. Michael is friendly, patient, and knowledgeable. He even helped deliver our frame and mattress when it arrived. A few weeks later, I went back to buy a side-sleeper pillow and my experience was equally lovely. I highly recommend this store!

Toss a coin. It's either a fabulous experience with the style, service, and craftsmanship you would…read moreexpect, or a total disaster. The design and purchasing experience is fine- it's what happens when there is an issue. BUYER BEWARE: even with extended warranty purchase, the company contracted to perform repairs and service is ONLY in the state of Vermont once a month. They are not good at managing their appointments, and have been so far behind that we have found ourselves in the position of missing an appointment and waiting ANOTHER month. We are left with a less than two-year-old dresser (style now retired, to boot) with a main drawer that never worked, and has been repaired and scheduled for subsequent repair three times. Anyone handy with drawers????

I purchased an entire living room from Ethan Allen earlier this year and I have to say I am beyond…read moresatisfied! After a month of shopping around it was clear that this was the best quality furniture in Vermont for the price and I was honestly tired of replacing my couches after only a few years of use. I have a weird space and I highly recommend taking advantage of the free deign services, the amount of options they have can be intimidating for the average person (and i am no expert!) but the designer really listened to what i wanted instead of trying to just make a quick sale. They came to my house (even though I live nearly 2 hours away!) brought big fabric, wood and carpet samples, measured my living room and even made a crazy realistic 3D layout for me. I really didn't expect this level of attention to detail from such a small operation, its big city professionalism with a mom and pop vibe. There was noting left to guess about, I could see everything in place well before jumping into the deep end. In my opinion the customer service was great, most furniture stores in the are would barely talk to me, I felt my needs were met and my money was well spent.

They sell great fencing products. If you need help with installing or repairing a fence. call me…read more Empirical Renovations

This company only sells fences. They do not install or repair. I called them to repair a fence and…read morebecause I didn't buy it from them ... they would not offer names of anyone who does repair fences. That is very rude and taking business away from hard working people who would be willing to install a new panel for a broken panel. Who do you think I would have bought the new panel from Mr. Rudeness.

Not my first visit here but my first review. Holy cow - this place is fantastic! We've purchased…read morea LOT of items over the years - ornaments, lighted houses, vases, etc. The staff are wonderful- especially Nathan this trip who went above and beyond to search for the lighted street scene (photo attached). In addition to all major holiday items, they have a Christmas Village based on a New England town. It's old but that's part of the charm (pics of previous visits attached). You can always find what you are looking for!

Always find the most unique things here, sometimes even things from other countries. Definitely…read moreworth the trip no matter what time of year you go.