Have been a long time customer of Modern Design and am appreciative of their quality products and…read morepersonalized service. Jason goes above and beyond to assure customer satisfaction. He's been great to work with on everything from selecting just the right recliner to repairing a couch which had seen better days. Highly recommend.

A few years ago we were idiots and bought a sectional online through Joybird. Terrible experience…read moreand a subpar couch for the money. This time we knew to shop in person and went to Modern Design. Our salesperson was excellent- knowledgeable and really spent a lot of time with us trying out many couches. We ended up ordering one that had to be shipped. They were spot on with delivery dates and the men that delivered the couch to us were professional , courteous and hard working. I would HIGHLY recommend Modern Design if you are looking for quality furniture and outstanding service!

Ardish is an absolute find. The staff and owner are very accommodating and helpful, They have some…read morebeautiful things and I found the perfect desk and a chair for my piano room. I have a tight schedule and they worked around my schedule for delivery. Thank you Daniel and Heather. Joan M

Daniel Ardesh provides excellent service to his customers. Highly knowledgable about what he does…read moreand very personable and honest! Thank you Daniel for the beautiful piece of antique furniture that you sold me at a very reasonable price and shipped it in mint condition! Very happy with your store and your service! Dr. S. M.

This is our favorite shop in Burlington! Everyone working is so helpful and personable. I always…read morefind everyone on my list something from Slate -

Since moving from VT about a year and a half ago, I've only been back to visit twice. It's sad to…read morecome back and see all the awesome new stores coming in that I'm missing out on! Slate is definitely one of those stores. I stopped in on Christmas Eve just to browse around and I wish I could have bought everything in the place! It is a pretty hipster little store, and everything inside would be both useful to have in your home and serve as a conversation starter with guests. The items are unique, interesting, and high quality. There are kitchen gadgets, bar cart fixings, home decor items, greeting cards, jewelry...the list goes on. It's a great store and fits well with the Church Street aesthetic.

We love our new furniture--but the customer service experience was disappointing…read more My husband and I were excited to purchase a new bedroom set. After comparing prices, we found that Burlington Furniture was quoting us $2,000 more than a California company, even with shipping and assembly included. Still, we wanted to support a local business, so we returned to Burlington Furniture, and they agreed to match the competitor's price. We were given an estimated delivery date of 4/30. When we followed up, we were surprised to hear that our furniture wouldn't arrive for nearly two more months. We understand that delays happen, but we were frustrated by the lack of communication. I called the manager to get clarity and was told that the employee who gave us that update was no longer with the company. She promised to follow up--which she did--but she didn't provide a new delivery timeline. Instead, she told us the order wasn't actually delayed and that deliveries typically arrive two weeks after the estimated date. It's unclear why the original estimate wouldn't account for that window, and what's worse, I never heard back from the manager again. Ultimately, the delivery company brought our furniture just five days after the estimated date, which we appreciated--but the poor communication and lack of accountability from Burlington Furniture left a bad impression. We're happy with the product, but extremely disappointed in the service. Sadly, this experience has cost Burlington Furniture a customer.

Good quality merchandise. Terrible follow up once order is placed. Nothing arrives remotely close…read moreto the delivery dates and nobody cares....

Toss a coin. It's either a fabulous experience with the style, service, and craftsmanship you would…read moreexpect, or a total disaster. The design and purchasing experience is fine- it's what happens when there is an issue. BUYER BEWARE: even with extended warranty purchase, the company contracted to perform repairs and service is ONLY in the state of Vermont once a month. They are not good at managing their appointments, and have been so far behind that we have found ourselves in the position of missing an appointment and waiting ANOTHER month. We are left with a less than two-year-old dresser (style now retired, to boot) with a main drawer that never worked, and has been repaired and scheduled for subsequent repair three times. Anyone handy with drawers????

I purchased an entire living room from Ethan Allen earlier this year and I have to say I am beyond…read moresatisfied! After a month of shopping around it was clear that this was the best quality furniture in Vermont for the price and I was honestly tired of replacing my couches after only a few years of use. I have a weird space and I highly recommend taking advantage of the free deign services, the amount of options they have can be intimidating for the average person (and i am no expert!) but the designer really listened to what i wanted instead of trying to just make a quick sale. They came to my house (even though I live nearly 2 hours away!) brought big fabric, wood and carpet samples, measured my living room and even made a crazy realistic 3D layout for me. I really didn't expect this level of attention to detail from such a small operation, its big city professionalism with a mom and pop vibe. There was noting left to guess about, I could see everything in place well before jumping into the deep end. In my opinion the customer service was great, most furniture stores in the are would barely talk to me, I felt my needs were met and my money was well spent.

I had an antique rocking chair that was over 100 years old. It needed to essentially be put back…read moretogether. Donnie made some new parts (which look just like the original ones), took the chair apart, strengthened it, and put the chair back together. The work was beautiful and the price was very reasonable. Donnie is also a pleasure to deal with. I will be going back to Donnie with any future furniture repair.

Donald work is impeccable. He is not only the most professional furniture repairer/maker I have…read moreever had dealings with, but he is also the most kind, gracious and big-hearted person one can ever meet. A true man for others.

When they closed their Dorset Street store, I thought they were done for good. It wasn't until…read moreyesterday that I was made aware that they had moved into the Price Chopper plaza. Goes to show how often I get to that area. Being that we are totally renovating our house, this store is a godsend - affordable inexpensive but gorgeous furnishings in Vermont? Thank YOU Santa! My husband and I will be making another trip down this weekend with the truck so we can bring home a few of the larger goods that caught our eye. Gorgeous products!

Home Goods is a great place to pick up cheap brand-name kitchen stuff and cheap pet supplies. It's…read morethe TJ Maxx of home goods (literally cause it's owned by the same company), so most stuff is good quality, but just didn't sell elsewhere. Great for the student budget. The downside is, sometimes you find great stuff and sometimes you just find nothing. But always worth a little browsing through on a rainy day.

Highly recommended. We are so happy with our purchases and could not have had a more positive…read morecustomer service experience. Mike was so helpful, knowledgeable, patient and kind. We purchased an organic mattress that is so comfortable, a beautiful locally made walnut bed frame, mattress protector and pillow. We look forward to continuing to furnish our bedrooms with more from this wonderful store. We are thrilled to have been able to shop locally for these items.

My fiancee and I bought a bed and a bed frame from the Natural Mattress Company in September and…read morehad an absolutely wonderful experience. Michael is friendly, patient, and knowledgeable. He even helped deliver our frame and mattress when it arrived. A few weeks later, I went back to buy a side-sleeper pillow and my experience was equally lovely. I highly recommend this store!