We love our new furniture--but the customer service experience was disappointing…read more My husband and I were excited to purchase a new bedroom set. After comparing prices, we found that Burlington Furniture was quoting us $2,000 more than a California company, even with shipping and assembly included. Still, we wanted to support a local business, so we returned to Burlington Furniture, and they agreed to match the competitor's price. We were given an estimated delivery date of 4/30. When we followed up, we were surprised to hear that our furniture wouldn't arrive for nearly two more months. We understand that delays happen, but we were frustrated by the lack of communication. I called the manager to get clarity and was told that the employee who gave us that update was no longer with the company. She promised to follow up--which she did--but she didn't provide a new delivery timeline. Instead, she told us the order wasn't actually delayed and that deliveries typically arrive two weeks after the estimated date. It's unclear why the original estimate wouldn't account for that window, and what's worse, I never heard back from the manager again. Ultimately, the delivery company brought our furniture just five days after the estimated date, which we appreciated--but the poor communication and lack of accountability from Burlington Furniture left a bad impression. We're happy with the product, but extremely disappointed in the service. Sadly, this experience has cost Burlington Furniture a customer.

Good quality merchandise. Terrible follow up once order is placed. Nothing arrives remotely close…read moreto the delivery dates and nobody cares....

Very rude. Was in the parking lot and was approached by an employee (older gray haired man) who…read moreaggressively banged on my car window and was verbally abusive simply because I had my headlights on.

It was a cold and windy day when we got out of the the car to do a little bit of Christmas shopping…read moreat the neighboring shops. Mills? Do they make wool products we pondered as we walked over, upon looking through the big windows, we realized we were mistaken, Furniture! Incredibly well made furniture, each chair, table, bed, couch and desk were made beautifully! If I had the money for just one thing I would have splurged on a new bed, especially the one with the over head shelves! A girl can dream. The store is well designed with beautiful paintings and rugs, throws so soft I wanted to cuddle with it right there and then, the beds coordinating blankets seemed to compliment the wood and design of the bed in a fascinating way that made me wonder a little bit about home decor (another thing I love other than food!) All in all, this is a top notch maker of furniture, well made and beautiful! I will surely stop in again.

Fantastic shop. Amir has a beautiful selection of mid-century furniture and was incredibly helpful…read morein finding exactly what we were looking for. Fair pricing and a really friendly buying experience. Highly recommend stopping in

I had a great experience shopping here. Amir had many great recommendations for what I needed…read more There are many wonderful pieces -- chairs, loveseats, sofas, chests, lamps and more -- mid century furniture in great condition, without any pretence!

Such an incredible shop! So many awesome things to ogle over. Very fair prices too! I went today…read moreand despite not having an appointment, I was given the opportunity to spend a good amount of time looking through everything they had. I picked up a couple things and will definitely be back for more.

Not only do they have tons of gorgeous stuff, but they are more knowledgable about what they're…read moreselling than any other consignment furniture retailer in the area. (I spend a lot of time in furniture shops). Their prices are very fair and, most importantly, they are not arbitrary, which is a problem I've seen with other local sellers of vintage designer furniture. They are a true gem.

When they closed their Dorset Street store, I thought they were done for good. It wasn't until…read moreyesterday that I was made aware that they had moved into the Price Chopper plaza. Goes to show how often I get to that area. Being that we are totally renovating our house, this store is a godsend - affordable inexpensive but gorgeous furnishings in Vermont? Thank YOU Santa! My husband and I will be making another trip down this weekend with the truck so we can bring home a few of the larger goods that caught our eye. Gorgeous products!

Home Goods is a great place to pick up cheap brand-name kitchen stuff and cheap pet supplies. It's…read morethe TJ Maxx of home goods (literally cause it's owned by the same company), so most stuff is good quality, but just didn't sell elsewhere. Great for the student budget. The downside is, sometimes you find great stuff and sometimes you just find nothing. But always worth a little browsing through on a rainy day.

Absolutely thrilled with the brothers' work. We took in a ~100(?)-year-old stacked pair of chests,…read moremade from (camphor?) wood. The back was buckled, drawers moved poorly, veneer on the sides was cracking and buckling off. They did such a beautiful restoration job. The chests gleam, the drawers move smoothly, the wood is a joy to touch, the veneer carefully bolstered. They kept to the original wood as much as possible, adding small pieces where there were gaps in drawer bottoms or where shims were needed. They made the right choice in choosing not to refinish the hidden face of the bottom chest, protecting records inked into the wood by and about the original purchaser. We'll definitely bring other antiques we inherited to the brothers, and highly recommend their work to others.

I had a cherry table made by my father in law which was very dear to us but was in desperate need…read moreof repairs. We brought our table in to Brothers Furniture and within a few weeks it was repaired and looked like new. The service was pleasant and efficient and would use them again for furniture repair.

Expensive, small store like the other ones in the area. Not the most interesting stuff and quick…read moreto get through. Look at quick look

Best vintage store ever!!!! I bought few set of plates and jars, they are super cute!read more

Purchased a beautiful Together table and four counter stools. Customer service was excellent…read more Products are gorgeous, solid, locally made in their Bristol shop. 100% positive experience. I will have these pieces for life.

I have had VFT make several pieces of cherry-and-steel furniture, all of which were custom, for…read moreboth my office and my kitchen. Their pieces are simply first rate: beautiful, rock-solid, high quality, and yet understated. My pieces include a standing desk that is the only, and I mean, only standing desk I've ever seen that's truly stable, and a tricky, huge kitchen shelf etagere that everyone remarks upon. Their prices are high enough that you won't be suspicious about build quality but low enough to be affordable. This is heirloom stuff that will outlast your grandchildren. I've never bought their wood-only pieces (all mine are at least partially steel) but given what I've seen, I wouldn't hesitate to do so if I preferred a wood-only style.

This place is kind of awesome. The first time you walk in, it will surprise you. The store is…read moreabsolutely massive. There are 3 1/2 levels, with everything from Lawn Decor, Pet Supplies, Hot Sauce, Glasses, Cookware, Bath and Body, Candles, Furniture, and Kids toys.

They have just about everything you could want for furnishing a house…read more It doesn't matter what part of the house you want to get items for.

When you're trying to buy a new mattress or bed, you don't want high pressure sales or overinflated…read moreprices to contend with. Thankfully, the husband and wife team that own Vermont Mattress and Bedroom do neither. I bought a guest bed from them fall 2020 and was highly pleased with the entire experience. I had shown up on my birthday, same day I'd closed on my new home, not knowing they were closed and the owner Theresa just happened to be there saw me looking in the window, and invited me in to look around. They have a vast array of the most well known and top brand names in mattresses and boxsprings. They Las carry high end bedroom furniture at great values. Theresa is extremely knowledgeable and very easy to talk to and work with. I ordered the perfect guest bedroom bed and frame and got a great deal. Well, I needed a new mattress for myself this year and went again to see Theresa and tried out a bed I had been seeing ads for online, the Awara. Not only did I love the bed, but Theresa offered me the SAME price with the SAME extras that Awara was offering online, essentially making it the perfect deal. The bed was delivered for free within a week or so. You can do a 0% credit card for 24-36 months with Synchronicity through the store if you have a need. The establishment is clean, well lit and easy to navigate. I highly recommend them.

We had an extremely positive experience buying a new mattress at Vermont Mattress and Bedroom…read moreCompany. Our sales person could not have been more helpful! My husband has difficulty getting out of bed, and she really helped us to understand what type of mattress would work best for us. She was incredibly patient and at one point even dragged out mattress from the back to see if that one might work best! They also matched the lowest price on line. I highly recommend this wonderful Vermont store!