I went in this evening to look at a particular sofa. I was greeted by Ben then "B-lined" it to the…read moreproduct. My son and I sat down but before I could show him the features an arm reached over from behind and turned up the volume knob. It was another salesman now bringing another couple over to display the sofa. He continued to point and press buttons with my son & I sitting there with zero disregard for any personal space. And the that him playing with buttons and knobs without consideration for the effect it was having on my son & I. I got up and we left, making mention to Ben on our way out. Common sense lacking for that sales associate!

Great customer service, fast easy delivery. Great price. Would buy from them again without…read morehesitation!

We purchased an expensive couch and because of the supply issues (covid) we were notified that…read moredelivery could take many months. So we were happy when the couch was delivered. However there were 2 small imperfections in the upholstery. I spoke with the owner about the problem and immediately he said they would replace the couch with the understanding that again delivery will take quite a bit of time (still covid supply issues). They said we should use the couch they delivered first until the replacement arrived. True to their word, the new couch arrived and it was perfect. They took the imperfect couch away and now we have our new couch and are happy customers. We will shop at this store for all of our home needs in the future. We appreciate the excellent customer service we received! thanks

*Buyers beware. *I will not buy from this company EVER…read moreAGAIN! *Very unprofessional, snotty on the phone, lies *Scratched our flooring, unit delivered was defective *Was promised a credit to be issued in a check... never received it *Attempted to contact them via e-mail twice they never responded *Horrible experience *They lied to us about a credit to be issued for our inconvenience just so I would allow another delivery of another unit *I would look elsewhere for your household needs *We want to buy new furniture but it surely won't come from The Superstore!

I've bought 2 custom pieces here. Service is good. The furniture is beautiful and comfortable.read more

A month ago we bought our new sofa at Ashley…read more Our sales rep Donna was an absolute pleasure to work with. She guided us through the process and made sure we were getting the best deal possible. Our experience was so great that we went back today to buy more furniture from them. The entire staff is extremely helpful - truly no pressure, no attitude, 100% positive experience.

Michael M & Kenyon delivered my table & chairs today & were very nice people had great service…read moretoday thank you very much

Absolutely thrilled with the brothers' work. We took in a ~100(?)-year-old stacked pair of chests,…read moremade from (camphor?) wood. The back was buckled, drawers moved poorly, veneer on the sides was cracking and buckling off. They did such a beautiful restoration job. The chests gleam, the drawers move smoothly, the wood is a joy to touch, the veneer carefully bolstered. They kept to the original wood as much as possible, adding small pieces where there were gaps in drawer bottoms or where shims were needed. They made the right choice in choosing not to refinish the hidden face of the bottom chest, protecting records inked into the wood by and about the original purchaser. We'll definitely bring other antiques we inherited to the brothers, and highly recommend their work to others.

I had a cherry table made by my father in law which was very dear to us but was in desperate need…read moreof repairs. We brought our table in to Brothers Furniture and within a few weeks it was repaired and looked like new. The service was pleasant and efficient and would use them again for furniture repair.

We have been shopping at Wendell's for years and have never been disappointed. We often work with…read moreJoe, who is the owner, and LIz, who is an outstanding sales person. Both of them have offered us exceptional customer service. They have shown us on more than one occasion that customer satisfaction is on the top of their list. Shopping at Wendell's is always a pleasure.

We just had a mattress and box springs delivered to our home in Monkton vt. The two delivery guys…read more Sean and Nate did an excellent job removing our old mattress box springs from the second floor And bringing the new mattress and box springs up to the second floor.They were both very friendly, courteous and professional. wendell's really have the friendliest delivery guys!

This is our favorite shop in Burlington! Everyone working is so helpful and personable. I always…read morefind everyone on my list something from Slate -

Since moving from VT about a year and a half ago, I've only been back to visit twice. It's sad to…read morecome back and see all the awesome new stores coming in that I'm missing out on! Slate is definitely one of those stores. I stopped in on Christmas Eve just to browse around and I wish I could have bought everything in the place! It is a pretty hipster little store, and everything inside would be both useful to have in your home and serve as a conversation starter with guests. The items are unique, interesting, and high quality. There are kitchen gadgets, bar cart fixings, home decor items, greeting cards, jewelry...the list goes on. It's a great store and fits well with the Church Street aesthetic.

Squeeeee! This place is AMAZING…read more I seriously cannot believe I've never been in/heard of this place after driving by it so often... and me being in love with all things old and chippy. The place is huge! It is pretty well organized. There is furniture throughout. There is a section for bathtubs---beautiful old clawfoot bathtubs. Oh yes, there is a section of just clawfeet too! There are tons of old doors, windows, reclaimed wood, cabinets, hardware, and so much more. I could spend hours in that place. And don't worry, I will. It was pretty cold in there today and my partner in crime was being a baby so I had to dillydally and linger less than I wanted to. The prices as marked were highish, but they are probably negotiable. I've got my mind on several pieces so I will update when I go back.

Fun and adventurous day!! Incredible little gem in the heart of Essex! You never know what you will…read morefind as they consistently restock!

My wife and I purchased the cherry Glascow bed from Vermont Furniture Designs six years ago. It was…read moreour first piece of fine furniture, and we absolutely love it. The simple yet elegant design has fit in beautifully in every home we've lived in since, and we look forward to getting a lifetime of use from it. When a manufacturing defect was discovered during our most recent move, Rob and his team were quick to respond. They remade two components and sent them over, complete with new hardware. I've never experienced this level of customer service, especially on a purchase made over half a decade ago. It's amazing to see a company stand behind their products to this degree, and as soon as we are able, I intend to add another piece of their furniture to our bedroom. We happily recommend Vermont Furniture Designs to anyone and everyone!

I ordered a beautiful Hutch online that cost over $3000. It was my combined birthday/Christmas…read moregift from my husband. The delivery was curbside drop off. This item was not in stock so I knew I would be waiting a few months to get it. I was out of town when the call came that it was ready to be delivered. I instructed my husband to look it over before signing off with the delivery guy. When it came, my husband looked it over. Looked at the one installed shelf that was covered in protective wrap and did not see any scratches. He looked at the other shelves and there was no noticeable damage. This unit is massive and the delivery guy told my husband to look quickly because he had to go. It took 3 men to get it into our house. The delivery guy was not going to wait for all of this and told my husband to sign and he went on his way. This item was not damaged by us or the delivery. When I got back in town and started putting the shelves in I started to notice the top shelf,which is attached to the metal sides of the hutch, looked a little bowed. When I put the other shelves in, it became obviously clear that the top shelf was installed too tightly or not cut down enough. If you put a level on the shelf the middle part of the shelf does not touch the level. It is definitely noticeable when looking at the hutch. When I I contacted Addison West, they said they would contact the manufacturer. After a few back-and-forths she offered me $300 so that I could fix the shelf myself. I explained that it is not fixable because it is attached to the side and doing so would damage the unit. She informed me that when we signed off for it with the delivery man that we accepted it. I told her the hutch wasn't damaged, it was a lemon. That's a manufacturer messed up and they should never have sent it to us in the first place. There was no damage, it was just not built correctly and that the "damage" could not be noticed until you started putting the other shelves into the unit. Now she offered $400. No exchange of the unit and we are stuck with this expensive hutch. That is not as advertised. I think this is poor business practice, and would never use this company again.

what a lovely vintage shop. we spent over an hour at this place. the owner mary was just lovely…read more the prices were very reasonable. she has a lovely collection of items. everything is so well organized. she had something for everyone. there is no way you can leave this place empty handed. i bought some cool baseball cups, earrings, a shirt, a skeleton, a globe and a corningware dish. - oh yeah and some vintage cook books :) i cant wait to come back. this place solidified my love of vermont. my first time visiting but it wont be my last time. i will make this place an annual visit. i live in nyc - otherwise it would be more often lol.

Expensive, small store like the other ones in the area. Not the most interesting stuff and quick…read moreto get through. Look at quick look