I was very impressed with this company. I had a very particular item and they went above and…read morebeyond to get the item and get it to me ASAP. I was very pleased with the whole process. Will definitely do business with them again. Highly recommend them.

Not my first visit here but my first review. Holy cow - this place is fantastic! We've purchased…read morea LOT of items over the years - ornaments, lighted houses, vases, etc. The staff are wonderful- especially Nathan this trip who went above and beyond to search for the lighted street scene (photo attached). In addition to all major holiday items, they have a Christmas Village based on a New England town. It's old but that's part of the charm (pics of previous visits attached). You can always find what you are looking for!

Can't say enough about the people and plants at RWP. The people who work there are knowledgeable ,…read morehelpful and friendly. If you are looking to start a holistic approach to healing, RWP has a choice of medicinal plants. The plants are healthy and reasonably priced. There is NO reason to not buy from them other then possibly if they don't have what you are looking for.

I was trying to purchase sweet potato plants this spring. I knew Red Wagon had carried them in the…read morepast so I contacted them to find out when the plants would be available. I was told they would be available in June. I contacted them again and was told they would get put out on June 7th. Since I live an hour away, I didn't get there until the morning of June 10th. They told me they were sold out but would have more the next day. I asked if there was any chance I could buy some today since I had driven so far? They said no! First come, first serve, we don;t care how far you drove. Come back tomorrow. I left and have absolutely no reason to ever go back.

From start to finish we had an excellent experience. My 95 year old mother lost 12 ash trees on her…read moreproperty and wanted to replace trees. We took her to Horseford and a wonderful gentleman took her around to view different options. She chose 4 trees with their support and we arranged for delivery and planting in Plattsburgh NY. The team of Tucker, Ethan, Colleen and one other terrific guy (I didn't get his name as he was working hard) planted the trees and asked each time if we were pleased with the placement, gave us care instructions and cleaned up every inch of space they worked on. I can't thank them enough for the wonderful job they did. We'll be back for more trees and a great experience.

We used Horford several years ago to buy several healthy fruit trees. We were advised on tree…read moreselection and expeditiously assisted through checkout and loading. Unfortunately, the voles got a couple and we returned for replacements. Several employees were seen watering and zooming around in small trucks and no one offered to help us. We waited a long time for checkout and we loaded by ourselves. These were not small plants but fruit trees. Please instruct workers to provide assistance.

Really care about their customers! Bought a snowblower from them ((Shelburne store) and it had a…read moreproblem the first time I used it. (Factory error). They came by and picked it up at my house, and had it back to me working perfectly the next morning! Hard to find service like that anywhere! Kudos to Scott and his team! (Adam was great)

I walked in knowing I had no idea where to begin with a plumbing issue and walked out with full…read moreconfidence, understanding what I needed to do. Thank you, Will, for your kind & patient explanations. Haven't experienced that kind of service in a very long time.

Just moved to Burlington and needed furniture ASAP. Was referred to Burlington Furniture by friends…read moreand couldn't be happier. I was taken care of by Phillip who was easy to deal with and very personable. I ordered several pieces and arranged delivery. The delivery service was excellent and on time. My only critique was the price, which I felt was a little high for what I ordered, but then again I'm used to buying from Ikea.

We love our new furniture--but the customer service experience was disappointing…read more My husband and I were excited to purchase a new bedroom set. After comparing prices, we found that Burlington Furniture was quoting us $2,000 more than a California company, even with shipping and assembly included. Still, we wanted to support a local business, so we returned to Burlington Furniture, and they agreed to match the competitor's price. We were given an estimated delivery date of 4/30. When we followed up, we were surprised to hear that our furniture wouldn't arrive for nearly two more months. We understand that delays happen, but we were frustrated by the lack of communication. I called the manager to get clarity and was told that the employee who gave us that update was no longer with the company. She promised to follow up--which she did--but she didn't provide a new delivery timeline. Instead, she told us the order wasn't actually delayed and that deliveries typically arrive two weeks after the estimated date. It's unclear why the original estimate wouldn't account for that window, and what's worse, I never heard back from the manager again. Ultimately, the delivery company brought our furniture just five days after the estimated date, which we appreciated--but the poor communication and lack of accountability from Burlington Furniture left a bad impression. We're happy with the product, but extremely disappointed in the service. Sadly, this experience has cost Burlington Furniture a customer.

When you walk in...oh my the scents! It's a sensory extravaganza, seeing the many colors of…read morebeautiful soaps and inhaling the amazing combination of delicious scents. I love their "Stone soaps" --they fit in my hand and are creamy and smooth in the shower--I'm never without them in my house. I also love the lilac soap, the shampoo bar (I'll never buy liquid shampoo again!), and the luxurious rose geranium hand cream. The small room where I keep my many Farmcraft soaps smells wonderful for several weeks after a shopping trip. I've enjoyed a summer tour, learning about beekeeping, herb growing, and seeing how they make some of their soaps. I even learned how to lighten my mood by brushing my hands through lemon balm and inhaling the scent.

I have never been a bar soap girl before, but I fell in love with the bar soaps here. The feel is…read moreso luxurious and felt good on my dry skin. I have been back many times since, for a few events (Tour and Tea, and a Natural Dyes workshop) and just to stop in at the farmstand. I have bought at least 4 of their lip balms, as everyone steals mine.

Reached out to Matt based on a recommendation from a friend because I needed to repair my wedding…read moreband. I was blown away by the level of customer service I received. After 6 years with the ring it was time for a change, he helped me choose new stones and he even ordered me a few options so I could see them before making a final decision. We decided to go with green gold to redo the setting. Matt is amazingly creative, reasonably priced, and easy to work with. My advice to you: if you want an amazing one of a kind piece of jewelry, stray away from the church street tourist trap and head to Shelburne to see Matt.

I agree wholeheartedly with the website: "Matthew's amazing artistic skills and passionate…read morepersonality allow him to not only create beautiful one-of-a-kind pieces of jewelry for his clients, but give them an experience they will never forget." Something extraordinary happened on the first day of our anniversary trip to Shelburne, VT. We stopped at Matthew Taylor's jewelry shop, which also was the house where my wife's grandmother lived many years ago. It was open so we were able to go inside. She showed me where they would have Easter dinner, and told me her grandmother loved jewelry, and had given her some. She brought some pieces with her on the trip. She and Matthew talked about the house and town. He was friendly and gracious. I then took my wedding ring out of my pocket; it was in a little box instead of on my hand as it was in pieces due to a failed attempt to resize it by another jeweler. It's a "tricky infinity ring," with a number of garnets. Before we came in, as the sign said, "repairs," I took my ring out of my bag and put it in my pocket, just in case he could fix it. My wife wanted to see it on my hand. A lengthy discussion ensued, during which I assured him that it was worth the risk and I was willing to take it, and he finally agreed to try the first step, to join the ends, after describing various methods. It worked. Amazingly easily, to me. Then the next step, lasering it closed. Then he put a couple stones back in. That left one still be to replaced, which had previously broken in the failed attempt. So he had us look through a tray of stones he had, and we searched for a pink stone to match the pink stones in Denise's bands. He found one and said, "this wants to pop right in." And it did. It seemed effortless, which often is when a master craftsman works. So, in the house of my wide's grandmother, who loved jewelry, and gave her jewelry she wears to this day, this kind and skilled artisan took the time and fixed my wedding band, on the day of our 15th wedding anniversary, and now the ring is whole, and changed, with a connection to her rings, and more meaningful than before. Just like marriage should be. Synchronicity. Peace.