Popped into the Shelburne store. Nice selection, sales girls were very helpful, bought a super…read morecute top and pants. They fit great and look awesome. Store is lovely. I think the location works better here than the old Church Street location! Definitely will shop again.

I ordered from Monelle and reached out regarding a return- they didn't even have the decency to get…read moreback to me..Even if they didn't accept returns they could've at least let me know that.. I also sent such a nice e-mail so there was really no reason for it. I personally wouldn't shop there again just based on their customer service.. no way to run a business, at least respond to your customers.

As many people may or may not know, Pajamagram is no longer owned by Vermont teddy bear company…read morethey were sold in 2024. Prior to the sale they were reliable company with good product and great customer service. I believe a company named lionel capital. purchase the company but prior to the final sale. I spoke to a customer service representative in Rochester, New York who informed for me she was the only original Customer Service rep from Vermont teddy fair trying to keep up with the complaints. Apparently the transition was not seamless at all. I myself ordered several pairs of be mine valentine pajamas that did not arrive until Thanksgiving/Christmas. They did offer a huge discount due to the delay. I love the quality of the pajamas on unfortunately, the new company is under very poor management and near nonexistent Customer Service. Don't know if anybody else realized the change of ownership, but that seems to be the problem. Hopefully they'll get their act together because it was a great product.

In the past I used both pajamagram and vermont Teddy bear and was haapppy with there service…read more Unfortunatly Pajamagram was sold off and not owned by vermont teddy bear. I tried to make a phone order recently and they dont have that option. So I mad ethe order on line to sendf as a gift. At no time was I promted to make out the gift message to send with the package. When I finally found a phone contact number from another web site it took two days to reach them! I found out they are not outsourced to the phillipines and have a warehouse in Kanssas and could not tell me who or when it was being shipped. The company is terrible to deal with and I wont be ordering again. Another great ameerican company that went down the tubes!

Wonderful shop with lots to choose from. All proceeds go back to the community through grants.read more

This resale shop is filled with treasures! It is clean, well organized, and I leave so many good…read morefinds. It's a win- win for community as proceeds are granted back.

Great selection of clothing, jewelry, fun cards, napkins and coasters. Bought some gorgeous jewelry…read moreand fun shirts and a jacket to die for. Get thee there quick. Service is lovely. Free gift wrapping. And really great prices on everything.

A very sweet little store filled with excellent quality gifts. Lots of local jewelry, scarves,…read moreblouses, candles, hand creams, fragrances, and cards. I picked up a soft sweater and scarf and took advantage of the beautiful complimentary gift wrap service. I also found a beautiful earring rack for myself. The owner was friendly chatty without being overbearing. She wore a mask and there was a hand sanitizing station by the entrance. As I browsed, she told me about the donations they make to local organizations - for example, the sales of jewelry from a recently deceased artist support the Howard Center for Mental Health. Great shop. I'll be back!

Buyer beware! I purchased a very over-priced short sleeved top at Clay's. Unfortunately, it did…read morenot match the pants I intended to wear it with. I returned on my next day off, 7 days later, with receipt and tags. THEIR POLICY IS STORE CREDIT ONLY AFTER FIVE DAYS. FIVE. DAYS. Ridiculous. Never again.

I have been going to Clays for years, as it is the only place around that carries some brands I…read morelike. Most of the women that work there are pretty nice, but there is one woman that works there who thinks she is doing her customers a favor by being snooty and condescending. (She may be the owner, she certainly acts like it). I walk out now if she's in there. The reason that I will no longer buy my clothes there is that a couple of weeks ago, I bought jeans there for $110. They were a little tight, but the sales lady told me that they looked great and promised me that they would relax with wearing. She told me that this was the size I wanted, no larger, and I bought them, as I thought these folks know their clothes and are very professional. I wore them for about seven very uncomfortable hours, with no sign of stretching! I brought them back, explaining my predicament and unsatisfaction. I had all the tags, sales slips, even the bag, and I was told that they would not take returns on clothes that had been worn. It is their policy, but this policy is unfair if there is a promise of satisfaction on a garment that must be worn to fit properly. So there's a fine catch-22. I feel very unhappy, used, taken advantage of, sad, and I will sadly no longer shop at Clays.

It was the day after Christmas, and I visited the store shortly after it opened for the day. It…read morewas very busy, and I was on a tight timeline. I had placed an online order for in-store pickup. Even though I had not received an email confirming my order was ready for pickup, I asked if they could fill it. Two staff members went out of their way to help! They were cheerful, nonjudgmental, and extremely accommodating. I was in and out in just 15 minutes. Thank you to the Talbot's staff!

New to Burlington so I came by from the recommendation of a friend to stock up on winter clothes…read moreand prepare myself for the notorious Vermont winter. I had carts full of clothes options and I even found a great winter jacket. I was definitely impressed by how well organized and clearly displayed all the clothes were. Everything was neatly sorted on hangers by style, size, and color. The staff is constantly moving around, returning clothes to the racks and making sure the place stays orderly. Found lots of good quality hand me downs, some even with the tags and most were decent brands. One really cool thing about this location is they offer a rewards card. For $10 you get a year membership and save 10% every time you shop. There's also an added discount on Wednesdays and the week of your birthday. Hoping I'm prepared for the cold, but if not, I know where to go back!

Prices are much higher than retail. Not a thrift store. Beware of prices. Look up everything before…read moreyou purchase! Today a vase in the front case was marked $200. Same exact vase on Etsy $150. Ebay even cheaper. Don't donate to this store. The items do not stay in the community for sale. Goodwill packs a trailer truck and ships the nicer items out of State!