Popped into the Shelburne store. Nice selection, sales girls were very helpful, bought a super…read morecute top and pants. They fit great and look awesome. Store is lovely. I think the location works better here than the old Church Street location! Definitely will shop again.

I ordered from Monelle and reached out regarding a return- they didn't even have the decency to get…read moreback to me..Even if they didn't accept returns they could've at least let me know that.. I also sent such a nice e-mail so there was really no reason for it. I personally wouldn't shop there again just based on their customer service.. no way to run a business, at least respond to your customers.

I did finally receive my order, without any contact from customer service…read more Good items, very very bad customer service

I absolutely loved them, until I was sitting in front of my fireplace and a spark landed on my leg…read more Instant meltdown, these things are not flame retardant at all! I could think of was thank goodness I did not buy any for my kids, if I hadn't been quick enough to brush it off it would've melted into my skin. I will never buy these again. For the price they charge you think they would've been a whole lot safer.

It was the day after Christmas, and I visited the store shortly after it opened for the day. It…read morewas very busy, and I was on a tight timeline. I had placed an online order for in-store pickup. Even though I had not received an email confirming my order was ready for pickup, I asked if they could fill it. Two staff members went out of their way to help! They were cheerful, nonjudgmental, and extremely accommodating. I was in and out in just 15 minutes. Thank you to the Talbot's staff!

Buyer beware! I purchased a very over-priced short sleeved top at Clay's. Unfortunately, it did…read morenot match the pants I intended to wear it with. I returned on my next day off, 7 days later, with receipt and tags. THEIR POLICY IS STORE CREDIT ONLY AFTER FIVE DAYS. FIVE. DAYS. Ridiculous. Never again.

I have been going to Clays for years, as it is the only place around that carries some brands I…read morelike. Most of the women that work there are pretty nice, but there is one woman that works there who thinks she is doing her customers a favor by being snooty and condescending. (She may be the owner, she certainly acts like it). I walk out now if she's in there. The reason that I will no longer buy my clothes there is that a couple of weeks ago, I bought jeans there for $110. They were a little tight, but the sales lady told me that they looked great and promised me that they would relax with wearing. She told me that this was the size I wanted, no larger, and I bought them, as I thought these folks know their clothes and are very professional. I wore them for about seven very uncomfortable hours, with no sign of stretching! I brought them back, explaining my predicament and unsatisfaction. I had all the tags, sales slips, even the bag, and I was told that they would not take returns on clothes that had been worn. It is their policy, but this policy is unfair if there is a promise of satisfaction on a garment that must be worn to fit properly. So there's a fine catch-22. I feel very unhappy, used, taken advantage of, sad, and I will sadly no longer shop at Clays.

The inside is well decorated with lots and lots of stuff to keep you occupied throughout walking…read morethrough the store. They judge hard though I come in with a neck tattoo and they all stare at me like I'm some thief. I pick up a chocolate bar at the check register and I go back into Sephora, where my aunt was she was picking out makeup. They then asked me if I paid for the chocolate bar. No, I did not you dumb fuck I'm in Sephora. That's connected with Kohl's this place needs to get therapy not everyone who looks likes aTheif is one.

Horrible. All workers are not even at checkout. Amazon return never has a worker. I wanted to buy a…read morechocolate bar I waited at the front for 10 minutes no worker ever showed up. I had to make it upon myself to just take it.