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Pompanoosuc Mills

2.8 (5 reviews)
Open • 11:00 am - 5:00 pm
Updated over 3 months ago

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Services - Pompanoosuc Mills

Home interior design

Partial home interior design

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2 years ago

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Burlington Furniture - Southgate Motion Sectional Palliser

Burlington Furniture

(17 reviews)

$$$

We love our new furniture--but the customer service experience was disappointing…read more My husband and I were excited to purchase a new bedroom set. After comparing prices, we found that Burlington Furniture was quoting us $2,000 more than a California company, even with shipping and assembly included. Still, we wanted to support a local business, so we returned to Burlington Furniture, and they agreed to match the competitor's price. We were given an estimated delivery date of 4/30. When we followed up, we were surprised to hear that our furniture wouldn't arrive for nearly two more months. We understand that delays happen, but we were frustrated by the lack of communication. I called the manager to get clarity and was told that the employee who gave us that update was no longer with the company. She promised to follow up--which she did--but she didn't provide a new delivery timeline. Instead, she told us the order wasn't actually delayed and that deliveries typically arrive two weeks after the estimated date. It's unclear why the original estimate wouldn't account for that window, and what's worse, I never heard back from the manager again. Ultimately, the delivery company brought our furniture just five days after the estimated date, which we appreciated--but the poor communication and lack of accountability from Burlington Furniture left a bad impression. We're happy with the product, but extremely disappointed in the service. Sadly, this experience has cost Burlington Furniture a customer.

Good quality merchandise. Terrible follow up once order is placed. Nothing arrives remotely close…read moreto the delivery dates and nobody cares....

Vermont Mattress and Bedroom Company - Newly delivered mattress! Just waiting on my bed frame :)

Vermont Mattress and Bedroom Company

(21 reviews)

$$

When you're trying to buy a new mattress or bed, you don't want high pressure sales or overinflated…read moreprices to contend with. Thankfully, the husband and wife team that own Vermont Mattress and Bedroom do neither. I bought a guest bed from them fall 2020 and was highly pleased with the entire experience. I had shown up on my birthday, same day I'd closed on my new home, not knowing they were closed and the owner Theresa just happened to be there saw me looking in the window, and invited me in to look around. They have a vast array of the most well known and top brand names in mattresses and boxsprings. They Las carry high end bedroom furniture at great values. Theresa is extremely knowledgeable and very easy to talk to and work with. I ordered the perfect guest bedroom bed and frame and got a great deal. Well, I needed a new mattress for myself this year and went again to see Theresa and tried out a bed I had been seeing ads for online, the Awara. Not only did I love the bed, but Theresa offered me the SAME price with the SAME extras that Awara was offering online, essentially making it the perfect deal. The bed was delivered for free within a week or so. You can do a 0% credit card for 24-36 months with Synchronicity through the store if you have a need. The establishment is clean, well lit and easy to navigate. I highly recommend them.

We had an extremely positive experience buying a new mattress at Vermont Mattress and Bedroom…read moreCompany. Our sales person could not have been more helpful! My husband has difficulty getting out of bed, and she really helped us to understand what type of mattress would work best for us. She was incredibly patient and at one point even dragged out mattress from the back to see if that one might work best! They also matched the lowest price on line. I highly recommend this wonderful Vermont store!

Pompanoosuc Mills - interiordesign - Updated May 2026

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