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    Richmond greyhound

    1.8 (6 reviews)

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    Greyhound Bus Lines - Bio hazard dirty!

    Greyhound Bus Lines

    1.5(141 reviews)
    0.0 miThe Diamond

    This isn't my preferred method of transportation however it's cheap and gets me where I need to go…read more The station itself is essentially a large room with a central seating area and many side doors where people meet their busses. A ticket and information counter with a slow and long line can be found at the farthest end of the room. It's easy to navigate and see where everything is from anywhere in the facility. The waiting area has the cleanliness of a public restroom The bathrooms aren't the cleanest but they're tolerable (I don't cringe with horror when I open every stall door). They're usually on time and I haven't had any major issues with my tickets besides weather related delays. It's a pretty average greyhound station!

    I really do not understand why the drivers are so rude. Please don't ever ask a question because…read morethey will try to make you feel like the dumbest, scum of the earth for not knowing their processes, procedures, and how long the stop will take. I thought it was just the driver that was driving me to DC. Then I realized the one driving me from DC to Raleigh is just as rude. I don't understand how they can treat people with such low regards to them daily. It is very sad.

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    Greyhound Bus Lines - Imagine trying to deal with children in this environment. Germs central

    Imagine trying to deal with children in this environment. Germs central

    Greyhound Bus Lines - The floor at Richmond bus station

    The floor at Richmond bus station

    Greyhound Bus Lines - Original arrival time was 10pm Monday, now that we're half way there, (no possibility of a refund) our new arrival time is 6am Tuesday

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    Original arrival time was 10pm Monday, now that we're half way there, (no possibility of a refund) our new arrival time is 6am Tuesday

    Greyhound Bus Lines

    Greyhound Bus Lines

    1.4(5 reviews)
    72.0 mi

    I Googled "Greyhound bus station counter open near me" and this one came up. Went there and asked…read morerandom employee do y'all sell Greyhound bus tickets? She said no It's a bus hub for Hampton city transit buses. What a waste of my time, since moving to VA from NY they seem stupid and waaay behind the times! As if they're back in colonial days SMH

    First this was my first-time using Greyhound and It will be my last. If I could give them a zero I…read morewould. My sister and I had a special event to attend November 4. I had booked our trip to Wilmington DE with Greyhound a few weeks in advance. My scheduled departure time was November 4 at 11:55 am from the Hampton Road bus stop. While in route I got a email stating the bus was late and would not arrive until 12:20, that was ok not too bad. Our scheduled arrival was for 6:20pm. Once we reached the Hampton Road station it was not even open, so we had to wait outside until the bus was to show up. Finally, when the bus arrived the driver stated his shift was over and a new driver was supposed to be taking over. There was no driver at the station, so the driver had to call his office to find out where was the driver and they were not even aware that driver wasn't there. We are there just waiting while they try to find out what's going on. It's almost 1pm now and still no driver. Finally, they discover the driver was a no show and they had to find a replacement driver. We were informed it would take a few hours for a new driver. Luckily, I was able to book a trip with Amtrak but had to use money I really did not have. (side note that trip was delayed also but I did get to my destination, but we were late). I learned that they had to call in a driver who was in Raleigh NC and my original bus did not leave until 8pm. Unfortunately, I had to use my return trip to get back home and guess what that bus was 2 hours late. I have been trying to call Greyhound for any type of compensation or refund and when I talk to anyone, they say it has to go through the website account through emails. I have sent emails and all they say is I can't get any refunds. Never again will I use this company.

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    Greyhound Bus Lines
    Greyhound Bus Lines
    Greyhound Bus Lines

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    Newport News bus station - Look at the times!! And the bus got there 30 mins after that!!

    Newport News bus station

    1.0(1 review)
    69.8 mi

    My Last Experience June28…read moreWow!! Newport News Bus Transportations where is the communication! I'm completely utterly disgusted and upset with the piss poor service and unknowingly unknowledgeable staff! Throw the whole service away and start from scratch! For starters the heat outside today is on one!!! It was very hot! Now when logging on to Google Maps GPS I'm given a departure time. Where and how are people to know that the bus just isn't coming?! It's a week day in between the hours of 9a -5p where is the bus? I look up at the number listed on the bus sign and figured okay this is the number to call to see what's going on. After being transferred 4 times I was told to leave a voice message in hopes that someone will get back with me. We need to do better!! It's such an unpleasant feeling when someone in authority can help but does nothing. After standing in the heat for almost 2hours here comes a bus. When getting on the bus I begin sharing my concerns and the driver cuts me off and says man it's only me and Mike today, we'll get to the stop when we get there! Woah woah woah! Where am I?! Did this gentleman just very rudely cut me off? Again where am I? I blacked out for a moment. Blacking back in now I'm sitting down on the bus. My tank top and shorts are soaked and my money is spent. Now I'm sure the driver didn't mean to offend me but that's exactly what he did. Mind you throughout the rest of the ride the driver was making some very risky driving patterns. I took a few pictures while other vehicles are landing on their brakes and horns. This shall be my last bus ride in Newport News, Virginia. Unprofessional, unknowledgeable, and distasteful staff with an unapologetic, piss poor of a phone operating service system. Terrible experience today! Terrible! After approaching the Newport News bus station center I go to the teller window and speak with Miss Ashley. Miss Ashley look as if she was doing her chemistry homework; I had to get her attention twice. After getting Miss Ashley's attention I asked her for a phone number to call and complain as well as her supervisors email. Miss Ashley informed me that she was unable to give me anything leading to her supervisors information without her supervisors permission. I find this to be a huge problem. So from having such a horrible experience with the actual bus driver to having a even worse unpleasant experience with the bus stations staff. I've come to realization that this Newport News bus station center is very piss poor it is nothing higher than a one out of five stars simply because they do provide the transportation, just not when they say or when you need it! Inside the station center: Heated facility. There is a self service mach here that operates 24/7; as well as a desk that functions Monday - Friday (I believe between 9am-5pm) but don't hold me to the times. There are both a male and female restrooms here which is pretty cool being that the size of this building isn't large at all. There happens to be two drink vending machines and on snack machine!

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    Newport News bus station
    Newport News bus station
    Newport News bus station - What a unique ceiling!

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    What a unique ceiling!

    Richmond greyhound - busstations - Updated May 2026

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