Dear reader,…read more Franconia Springfield Metro may not be the flashiest station in the system, but it is absolutely one of the better ones to use. It is spacious, easy to navigate, and generally feels far less chaotic than some of the other stations in the area, which is a blessing in itself. Whether you are commuting regularly or just heading into the city for the day, the whole setup makes getting around feel simple and efficient. One of its best qualities is how practical it is. There is plenty of parking, it is easy to access, and it connects well for people coming from different directions, which makes the whole experience feel very civilized by Metro standards. The station also usually feels clean and well maintained, and overall it is just a reliable place to start or end your trip. No great drama here, just a station that does exactly what it needs to do and does it well. In my book, that earns high marks.

Franconia-Springfield Metro station is the last stop on the blue line. There is pay for parking…read moreduring the weekdays and free on the weekends. Metro is very efficient, clean and easy to use.

This isn't my preferred method of transportation however it's cheap and gets me where I need to go…read more The station itself is essentially a large room with a central seating area and many side doors where people meet their busses. A ticket and information counter with a slow and long line can be found at the farthest end of the room. It's easy to navigate and see where everything is from anywhere in the facility. The waiting area has the cleanliness of a public restroom The bathrooms aren't the cleanest but they're tolerable (I don't cringe with horror when I open every stall door). They're usually on time and I haven't had any major issues with my tickets besides weather related delays. It's a pretty average greyhound station!

This was, without a doubt, the worst travel experience I've ever had!…read more My 77 year old mother and I booked Greyhound/FlixBus, and I even paid extra to reserve seats together. Our bus never arrived, yet the app continued to show it was on time. We received no notification, and there were no employees available to help. After spending hours trying to reach customer service, we learned we'd be stranded for over 8 hours. The problems continued throughout the trip. We missed our connection because of Greyhound's delays, customer service was unhelpful, and our replacement tickets no longer allowed my elderly mother and me to sit together despite paying for reserved seating. Multiple passengers were assigned the same seat numbers, creating confusion and frustration. The Richmond station was dirty, with rats running around the waiting area. On the bus, passengers openly smoked marijuana, the electrical outlets didn't work, and baggage loading was chaotic. To make matters worse, metal hardware protruding from my seat caused me hours of back pain before I realized what was digging into me. What should have been a straightforward trip turned into an exhausting ordeal filled with delays, poor communication, unsafe conditions, and terrible customer service. I understand delays happen, but the complete lack of communication, organization, and concern for passenger especially elderly traveler is unacceptable. I will never travel with Greyhound again and cannot recommend them!!

I booked a taxi for 3:00am for a flight from DCA. The customer service rep on the telephone was…read moresuper nice, efficient, and helpful. But here it is, 3:15 am and no taxi.

As I explained over the phone, I'm going to Mary Washington Hospital for a surgical procedure the…read morenext day and I MUST have a cab by 8:30 AM. (I never needed a cab but in this instance I can't drive home.) As you can guess, no cab by 8:45 am. My call was replied with "We had three drivers call in sick, but there's one on the way." "We'll, where specific is it?" Transfer to dispatcher. "I can only tell you he's on the way, but if you don't want the ride let me know now." Bye bye. By this time I just jumped in my car and raced to be on time--and reluctantly drove home. How do these people eat? (Signing with Uber right now.)

No issues the people working at this station are always nice and welcoming. Closest station from…read moreManassas and bonus you can take the bus from here to NYC.

I went to Vienna Metro and rode the Metro in Downtown Virginia instead of DC and Maryland.read more

The ghost of Crystal City - seems to have emptied out in advance of development of infrastructure…read morethat is being developed in response to promises from Amazon to put in 25,000 new jobs that have not materialized after five years. The place was vibrant with pop up board games, a great Halloween costume store, fine art and jewelry shops, the whole nine yards. So far, unmet promises have drained the space of its vitality.

I didn't really use the metro much during my visit to DC. I…read morewas surprised on how clean and well maintained it was compared to the other subway lines I've witnessed! This station connects to the main hub. I vaguely remember taking a line from our hotel to The Arlington Cemetery.

This station is very small and has no restrooms. The train took a long time to come. Some staff…read morewere friendly and helpful others were not.

East Falls Church has an okay Metro station. It has a location close to western Arlington and Falls…read moreChurch. Plenty of trains come through. An outdoor one so it smells clean. The station is close to busses and parking. Here is good for getting off in Arlington or Falls Church. It serves the Orange and Silver Lines. This is the last station to make a transfer. After this the Orange goes to West Falls Church. The Silver goes to Wiehle-Reston. It doesn't seem to get too crowded. This is a bad place for driving to and parking because space is limited. It seems good for getting to Falls Church. Plenty of busses to take you here. This is also good for making a transfer.

A nice eco friendly way to get to Dulles Airport without the headache. While helping family…read morenavigate to get from and to the airport, I discovered this gem. Pick up is Lfant plaza. The cost is $7 each way. Drop off in front. However plan ahead like for any trip, get here at least 2 hours early in case of traffic. And don't be a seat hog. Put your luggage in the luggage compartments. Your luggage shouldn't be rolling down the aisles, hitting my feet.

Quick and convenient sums it up most of the time. This is an express bus with 4 total stops: Dulles…read moreAirport, Herndon-Monroe Park and Ride, Rosslyn Metro Station, and L'Enfant Plaza Station. The two metro stops are transfer points to other lines. Note that the pick up and drop off locations at L'Enfant are different. Depending on traffic, the trip can be from 30-60 minutes. Other than not having many stops, this bus is able to take Dulles Toll Road in the express lane. While this is an express bus to Dulles, it is essentially a commuter bus. This, there really isn't a place to put your luggage like the airport buses. If you intend to take the bus to catch a flight, plan accordingly. If major accidents/inclement weather occurs or its rush hour, the arrival time of the bus may vary. If there are people waiting, then the bus operators do their best to fit everyone on board. However, this can lead to people standing for the commute until the last stop. If you are pretty short and the bus is packed, aim to stand near the doors where the poles are or hold on to the headrests of the seats. Otherwise it's painful to hold on to the overhead bars for so long. The fare is $7.50 via SmartTrip card (can be bought at any metro station) or exact change. There is no metro operated vehicle parking at the two metro stations. The parking at Herndon-Monroe is currently free, but I imagine that will change once the silver line station there opens up. Then it will be $4.95. Dulles Airport has its own paid parking. Note that WMATA is considering ending Bus 5a when the silver line metro station at Dulles Airport opens. This is still a proposal and not yet decided upon as of February 2020.

Horrible customer service, rude, nasty workers. Filthy bus was not worth the cheap cost. I would…read morerather walk then ever use this company again.

Terrible terrible terrible. If I could give greyhound zero stars I would. Ride megabus or Amtrak…read moreinstead if you have a choice. Greyhound buses are regularly 1-2 hours late and a you won't ever speak to a human on their helplines. Worst bus experience ever.

Very poor planned station. Communication is key, however it lacks here. If you are a rider its…read moresimple, right? Just walk on to the station and hop on the train. However if you park and ride it's very misleading. So most parking stations has the long bar when you when entering. You tap to pay when you exit. However here, its confusing. Some parking spaces has numbers let's say #40. You go to the kiosk you try to pay However its certain times that you pay and certain times thats its free. You cant pay ahead. When you do pay its like $1 an hour. If your waiting for someone to p/u the car lines cause a huge backup because its in a shared lot (I think) with restaurants. Theres no signs mentioning hours or anything. Luckily, I was meeting with friends nearby and I waited til 7pm to pay for my parking. I made sure I took a copy of my paid parking.. though my time expired... by 30 minutes. Nothing happened.. I hope i dont get any surprises in the mail.

Dude running the Metro parking garage is an asshole. Driving in the area during snow week and had…read moreto pull over into the entrance to make way for bus/heavy traffic. I couldn't back up safely in the snow so I pulled in and made an immediate U-turn to get back on the roads. Guy on the intercom just smirked saying there's no grace period - then asking my payment method and started mockingly walk me through how to pay like I'm an elderly person, speaking overly loudly and slowly. Yes, it may be policy you're the only parking garage in the 21st century that doesn't let me leave for free in the first 15 minutes. At the end of the day it's $9. But when people are already having a bad day getting around driving in bad weather and your reflex is to laugh, there's a special place for people like that.