Huge shout out to the Mini Cooper Service team. I was road tripping from Texas to Virginia Beach when 1/3 of the way all the sensor lights went off. Doing the most dangerous thing known to human-kind, I searched Google to see if I should dare make it to Virginia. With the assurances in hand and a heavy heart, we drove on. Once in Richmond, we stopped to see if the dealer would take a look and give an estimate. On a Friday, they initially said they had nothing open, but then fit us in. It wasn't cheap, but they were able to fix the problem and we were off and running again. Thanks to the service-writer Stephen and the hugely experienced Mini service Tech that took care of our problem. read more

I was in town on business and my cars oil light came on. I added a quart and immediately called Richmond BMW to see if they could change my oil that day because I was returning home that evening. They accommodated my request without any hesitation and provided some of the best service I've received in a while. I'm sure I would not have received the same courtesy from my local BMW dealer/ service department. Keep up the great work and customer service it still means a lot to people. read more

I had been looking at BMWs and had gone a few times to The BMW place in Midlothian. I was not impressed with the manager;s cavelier attitude and it was recoommended that I try Richmond BMW in the West End. The saleman Jonathan, c0uldn't have been nocer or more accommodating. We put in an order for a car, building it and customizing it. It would take about three months to get it. I put down a $1,000.00 deposit which is customary today when ordering a build to specifications car. Sadly when the time came to finally pick up my new car, personal circumstances forced me to leave time and attend to a family emergency. That family emergency morphed into a several weeks stay up North. Given the upheavel I requested to Jonathan that my car be released to the showroom floor. To my surprise Jonathan called a few weeks later and informed me that my $1,000 deposit would be returned to me. Normally that isn't done. I was deeply touched by Jonathan's concern about the family situation and I can never forget his kindness nor that of BMW for understanding my cancellation of the sale. Because of their kindness in a not so kind world anymore, BMW will always be my go to place. Bravo and kudos to a dealership and to Jonathan .They retain their code of ethics and a kindness not shown in many businesses anymore. read more

No after sale service. My sales person was great. Really liked her. It was after contract signed that it started going south. Vehicle was immaculately clean but they wanted to detail it - an hour and a half waiting for something not needed. They bought my trade and were supposed to mail my check. Over two weeks, multiple calls, messages, texts, a promise to "overnight" it two days ago and back on the phone again. read more

My family bought a new vehicle and had an excellent experience with the salesperson, Anneliese Bull, at Richmond BMW. She was knowledgeable, professional and also upbeat and friendly - a joy to be around. In fact, we were treated so well that we recommended Anneliese to a family member who bought the same model from her just a few days later. We'd definitely work with her again! A+++. Bonnie H. read more

My review pertains to the GM James Williams who DOES NOT return his phone calls along with duplicitous actions by the finance department. On Aug 21, 2020 we leased a new BMW 330 delivered by Richmond BMW. Our salesperson was superb as usual. However we later learned that Crown Mini, Amps/Richmond BMW/Crown and Crown Auto ALL three pulled credit reports-Say negative impact on credit. We did not apply to any of these for credit, rather the lease we got was thru BMW Finance. There were no credit applications to Crown Mini or Amps..... Crown Auto did not extend credit. Outlandish actions on the part of Asbury Auto Group parent company of the Crown dealerships. FORWARNED IS FORARMED. BEWARE read more

After 5 months of research i ended up at BMW of Richmond, and to my surprise it was the best (used) car purchase in my 40 years of buying ICE cars. (I bought 2020 Model 3 and that was too easy). Back to BMW of Richmond. My salesperson Ms. Anneleise Bull was amazing. The employees were pleasant and professional including the finance guy which has been the stressful part of buying at a traditional dealership for me. Not so this time. Thank you so much Ms. Bull and BMW of Richmond for a great buying experience. read more

I bought my BMW "X5 Xdrive 45e" on May 17, 2022. I was very excited and was ready to enjoy my new car. I didn't know that it would turn out to be a disaster, with multiple malfunctions with this car. It was a huge mistake to buy this car, especially from Richmond BMW. On May 18, 2022, I attempted to charge it at home. It was not charging and gave me a red flashing signal. I notified the BMW dealer. On May 21, 2022 took the X5 for "diagnostic tests."The next day, a representative from the Richmond BMW called me to say that the X5 has been fully charged and ready to be picked up. Later, I found out that it was charged using the BMW charging station, not the X5 charging cord itself to detect the problem. Continued to have problems, as it was not charging. The Hybrid mode was not functioning properly. It was draining the battery, as if it was in "Battery Mode." I notified the dealer more than 3 times. They simply shrugged their shoulders. On May 23, 2022, the "Engine" sign was on, the "Drive Train" sign was on and the "Check Control" sign was on. Returned the X5 to the service department with much more frustration. They were going to do "additional diagnostic tests." After multiple emails to get an update (about a week or so later), the BMW notified me that the X5 was out of service. This was the only time that the service department issued a "repair order" for this service. On June 4, I returned the X5 to the Richmond BMW since the hybrid mode still was not working properly and was using only electric power. I told the new car sales manager that I cannot accept this car and they must either refund my money or give me another car. I left the car at the Richmond BMW. Since I did not hear from the BMW, I sent an email and requested an appointment to resolve this issue on June 9, 2022. I was referred to the Richmond MBW General Manager (GM), Mr. James Williams. After scheduling an appointment with the GM on June 20, 2022, I met with the service manager initially, as the GM did not show up. I asked to meet specifically with the GM, as the appointment was with him. The GM was not helpful at all, as he tried to deny the problems with the X5 and attempted to cover up the issues. I asked the GM to either refund my money or replace the malfunctioned X5, since I did not trust this car anymore. I questioned how this car passed the manufacturer's final inspection(s) without detecting these multiple problems, as a new car. The GM did not care at all and refused to take his malfunctioned car back. Have not heard anything from the Richmond BMW since June 20. Since I did not hear from the BMW, on July 13, 2022, I called BMW of North America and filed a complaint regarding my dissatisfaction and disastrous experience with my purchase, with poor service, and unprofessional care of Richmond BMW. When I raised my concerns to BMW of North America, everything was over the phone, with NO written documentation, obviously, to avoid leaving any records that show the issues with BMW cars. The Richmond BMW conveniently did not create "repair order" as they did not keep the records of all 3 times that I returned the X5 to the dealer, except the major repair, to hide the history of multiple repairs of their new car. It was amazing that no one even apologized for what I have gone through, with the brand new malfunctioned X5, except the new General Manager (Mr. J. R. Reihl) after I raised my concerns to him. Amazingly, he offered to buy back their malfunctioned new car $8,000 less than what I paid. The Richmond BMW and the North America BMW handled this situation terribly. read more

Poor customer service, wrote an email with my concerns to the manager Tommy and never received a reply. Salesmen on the floor, one specifically was much more rude than his peer. I attempted to purchase the vehicle through another BMW dealer and Richmond BMW would not release the car, claiming it was sold, however, the car remains for sale on the lot and on the Internet. This dealership has 3 stars on average for valid reasons by various customers. read more

I don't normally write reviews, but this dealership, especially Steve Lerner and management (Akshay), were incredible to work with. I live in the DC area and this BMW dealership is worth the drive (best in the Maryland, DC, Virginia area). I purchased a new Z4 and this dealership was honest, professional, easy to work with and gave me an incredible deal! I will be purchasing my next BMW from them and will be referring family and friends. They made purchasing a new car such a joy. 10/10. read more

I recently upgraded from a BMW X1 to an X3. While I still believe there's an opportunity to transform the new car purchasing experience, especially on luxury vehicles, my experience with Richmond BMW was pretty painless. Time is my most precious resource these days, and the BMW sales team was very respectful of it. However, most importantly, the service experience at Richmond BMW is exceptional - especially with Allen Grim, the Service Director. Allen and his team always treat me like their most important customer, and for this reason, I will continue to give and refer them business. If you're torn between Richmond BMW and another dealer, the BMW service experience should seal the deal. Thank you, Allen! read more

This is probably the worst car dealership I have ever experienced. The CPO tag that they love to promote is absolutely a scam. They do the absolute bare minimum allowed by law to assert this claim. I actually believe they skip 75 percent of what they should do, only to charge you later for it if you allow them to. Please do not even waste your money on the extended warranty that is also a joke. They will come up with terminology to falsely claim why it's not included. They claimed that my warranty included brake pads and rotors. However, I used them too much AND incorrectly so it's not covered. I again warn you to make the drive to another dealership unless you enjoy being scammed repeatedly. read more

I am very disappointed in the recent experience with this dealer. I contacted Andrea online to inquiry about a price on a vehicle. They asked for my email and phone number. I provided my email, but declined to provide my phone number ... I don't want incessant calls. I explained they could send the price via email. Heather than emailed me and told me that they couldn't provide the price without my phone number. Seriously? Who do they think can afford to buy their vehicles? Idiots? As a former customer that bought a vehicle several years ago, I found the whole experience off putting and they lost a customer. read more

We purchased a used Range Rover this past week. We asked that the vehicle be cleaned and the filters be changed. Additionally, the car wreaked of smoke. We were assured that they would use some method to clean the carpets and the liners to see if the smell would come out. On top of all of that the communication was horrible. We called to speak to a sales manager over and over but no one answered or returned our voicemails. They delivered the car a day late and of course we had to keep asking when the car would get here. Do yourself a favor and look for another honest/professional dealership. read more

2/18 - You need to put this front desk cunt on a leash. I dare this looser talk to me like she did. I spent 30 fucking thousand on a peace shit and when I need help I get a angry cunt on the phone. In addition I called two weeks ago to set up an appointment and never got a call back, Today I asked her to make sure this didn't happen and she said she could not promise anything. Try chatting and never got any help. BMW is like any other corporation retail - to sell you something they fucking promise their mother, but when oyu need help they treat you like you need them. I need you because I spent over 30 k on a peace shit so far... Can we have a range from -5 - -1 for customer service - you guys got -5. read more

Just traded my 2014 BMW x3 for a 2019BMW x3 . Our salesman, Josh Garrett, made the process simple and smooth. The dealership honored promotions that were intended for new vehicles, even though our new car has 4K miles (demo). We got a great trade-in price on our used vehicle. The finance dept was great - no high pressure to buy add-ons. The "BMW genius", Aaron Lopez, has already met with us twice to demo all the fantastic new tech features our new X3 has. He is so knowledgeable and responsive & has told us to call him anytime with questions or to meet and go over the tech features as many times as we need. James, the General Manager, was very helpful, friendly and facilitated the process. I have always had great customer service experience with Paul Taylor and look forward to that continuing in the future. read more

WORST dealership on earth. Their manager is scared to answer phone calls or text messages. I have purchased one of their most expensive vehicles and he was hiding from me, trying to NOT send my floor matts, trying to not answer my requests. He is a real clown. They have sent the car with temp tag, my actual tag still hasnt been delivered and when i requested the temp tag renewal their title specialist and manager again was nowhere to be found hence my vehicle has been off the road for last 5 days. Its really funny when they are kissing your .... before the purchase and over-promising the world but when it comes to DELIVERING they are acting like total clowns. Poor sales person that i dealt with was trying to make up for all these nonsense, feel bad for him being there. This dealership should be reported to BMW HQ and should get a suspension/penalty for ruining the customer experience with BMW. Truly the WORST dealership, WORST people, WORST customer service ever. read more

Real-Time Loan Order on website is a lie and a sales hook. Received order confirmation and loan approval online, confirmed order then shares car will be delivered. Received 3 calls from 3 sales people - inviting me into see the car to test drive under the impression I had sent a web inquiry and not completed an order. After several phone calls they disavow the online order suggesting the website is out of date and they don't honor any of the order forms and credit offers, however they can have me come in and start over. BULL. read more

I have recently bought a 3-series car from CROWN RICHMOND (VA) BMW location and Harlan Loebman is the Sales rep who helped me on this. He is a great man, very courteous, patient and knowledgeable person. He had spent good amount of time with my family understanding our needs, explaining car features , and also helped us with clarifying all our questions. We wouldn't have bought the car without his help & guidance. I wanted to give him a high recommendations for him. He is the best sales rep at this location whom you can surely rely on. Thanks read more

I tend to never leave these kind of responses due to if I am not interested in the car there is no need or any fault of the dealership. This time though that would be the opposite. I visited the dealership and had the worst experience I have ever had at a dealership. Keep in mind that I have visited fifteen other dealerships in total for the search for the Mustang that I am looking to purchase. It started with the short responses from I am assuming the salesman that was tasked for greeting people out in the parking lot. When I interacted with the salesman he did not seem interested in selling me the car was short and rude with responses. Gave me responses such as do you really want the car are you going to purchase it today. These were questions and responses that I had received before I was even able to look at the car fully or test drive it, which is another matter or concern. They brought the car around for me to look at and as I believed to test drive. I was wrong the sales person barely let me look over the car and seemed bothered when I asked him any questions about the vehicle. I then asked if I could test drive the car he stated due to the nature of the car they did not offer test drives. This shocked me as I have been able to test drive ever other vehicle I have went to see and the value of the vehicles being well beyond the value of this car. I then just assumed that he thought I was not serious and was there for a joy ride in the car. I then asked if I could not drive it then could someone else drive the vehicle so I could at least make sure nothing mechanical was wrong in no way was I going to buy a car without seeing it drive, even though I still found this not of the norm I was denied this as well. At this point my interest was lost and not due to the car itself but due to the way I was treated. I am guessing the salesman assumed I was not serious about the purchase or could not afford the purchase, the Mustang that was being sold was actually far lower than the previous Mustangs I have been looking at and had even mentioned this to the salesperson that it was between this and a 2019 which is valued at 38,000 I would have not come to the dealership unless I was fully prepared to purchase this vehicle. I had been approved by my bank to make this purchase I do not know if this is a common practice but the sales person asked me multiple times how much I was approved for, I do not see why anyone would go to a dealership and not have the money to purchase a car it is a waste of their time and a waste of the dealerships time. In conclusion my time was wasted and in the end the vehicle was not the reason I left the dealership that day it was the attitude of the staff. I would steer clear of this dealership. read more

I want to start off by saying that I don't usually write reviews, good or bad. My recent interaction with Richmond BMW, however, has moved me to do so. My intent is to simply relay my experience and let the reader judge for themselves. I've heard the saying that "Someone who is given good customer service will tell 10 people, but, if they are given bad customer service, they will tell 100." Well, If you're reading this, you are part of my 100. I came across the listing for a 2013 Porsche Cayenne GTS w/ only 35k miles for $36450. Great price for that mileage. They have a feature on the site called PUSHSTART, a way to begin the purchase process online. I chose this option in order to get a jump on 'the competition' as I didn't think it would last long at that price. Here's a summary of the offer I was given from Richmond BMW's own website using their own buying tool: 2012 GMC Sierra 1500 Crew Cab Denali Pickup 4D 5 3/4 ft 35k - 40k miles Very good condition Estimated value: $25,105.00 Payoff: 00.00 --------------------------------- Net Value: $25,105.00 I was very pleased with 25k for my trade and excited to get the ball rolling. A disclaimer advised that actual trade in value would be finalized by a vehicle inspection, so I assumed that number had the potential to be slightly massaged one way or the other, ok, no big deal. Continuing on through buying tool, it finished with the following offer: Retail price: $36,450.00 Trade credit: -$25,105.00 Subtotal: $11,345.00 Fees: $1246.00 Reg fee $36 Title fee $52 Processing fee $579 Sales tax: $340.35 Total: $12,931.35 The next morning, I called Richmond BMW first thing to "lock down" (my term) the car with a deposit until I could arrive on site with my trade. I began dealing with Eve Eden, Internet Sales Manager. She advised she could place a hold on the car with a $500 deposit which I was more than happy to do. She then asked how I was buying the car. I immediately noticed a let down in her voice when I mentioned a trade and financing of the difference. It seemed almost as if she was disappointed I wasn't using cash. Her tone with me changed and from that point requested we communicate only via text. I took that as she didn't want to be bothered. She did send me a trade-in form to fill out as well as a link to a credit app. I filled out the trade from again and after some time, got the following offer sheet: MSRP/Sales price: $36,450.00 Resistall $699.00 Sales price subtotal: $37,149.00 Trade Allowance: $21,000.00 Trade Difference: $16,149.00 Tax: $501.84 Tag and Title fee: $458.46 Processing fee: $579.00 Balance Forward: $17,688.30 Noteworthy here is the $4000 reduction in trade value, the addition of 'Resistall', an unnecessary paint protector (just wax) for 700 bucks!! and the expanded Tag/Title fee of $458, up from $88 on online offer sheet. I'm from NC, so it should be $134 but not nitpicking. Although a difference of $4700 might not make the cash buyers Eve Eden would rather deal with blink, its a he** of a lot of money to a working class schlub like me. Not sure why they tout this PUSHSTART tool when they have no intentions to honor it. So upon my insistence that they accept the numbers from their own company's buying tool, she advises me that her GM is working a deal with another client for the very car I requested, and thought I paid for a hold on, and that she would "Let me know how it goes".. 2 days... crickets..... So people, PLS be aware of the unprofessional sales practices (seems a bit 'bait & switchy'to me) you may encounter as I did at Richmond BMW and keep your wits about you. read more

I want to give a shout out to Richmond BMW to their professional demeanor even when a situation gets heated. Went to purchase a new car today after working with them on getting the best offer for a vehicle I was interested in. Needless to say, there were a few hiccups. No reason to go into details because that doesn't matter. The staff and management went out of their way to honor what they said and try to make a tense situation work out in everyone's favor. Even though at times I got more upset than maybe I should have, they kept their calm and it all ended up a win/win situation. If you are looking for a place where customer service is key, this is the dealership you should go to. They may not have the largest selection of vehicles, you are going to get the best customer service that you can, and should, expect from BMW. As long as I'm living in Richmond, they will have me as a customer. read more

Great service and no pressure to buy. Better deal to lease a new 2011 BMW than buy a used 2010 Lexus at Carmax. Very happy with the great customer service and friendly staff. read more

Great experience. This was our first time buying a BMW from a dealership. Josh and Charles took great care of us and handled everything quickly (which is what we wanted). The dealership is wonderful. We drove from Va Beach (2 hours) to buy from Richmond BMW and would do it again. read more

This is a Customer Review of Richmond BMW. Buyers beware of this dealership! Worked over the phone and via text for over a 4 hour period and all the while working to purchase, only to find after a 2 hour of no response from the Sales associate Andrea the car was on test drive and first being told the car can not be seen it's in the shop at this time. but apparently not true and then to call the GM / James who could had cared less that my time was wasted or his Sales person and said that someone had taken the car home for awhile to see how they like it. Very unorganized place and extremely poor CUSTOMER Service isn't what you would expect at a BMW dealership. All i can say is beware of games at this dealership read more

I upgraded from a 328i to a 528i on Oct 17, 2012. The experience was excellent. I worked with Adam Herbert and he was great. I was looking for a certain color combo and low mile CPO. I did a lot of searching an finally found it at Richmond BMW Broad Street. They gave me much more on my trade-in than the other location who sparked my interest to upgrade. I highly recommend Richmond BMW Broad Street. Ask for Adam he will treat you right read more

I give this dealership a very high rating! I am so excited to have found Richmond BMW and my new "friends and family" BMW salesman, Steve Lerner! I am very happy with the purchase of my new car, but more importantly very happy about the process. Steve is AWESOME! He has been so incredibly helpful - very attentive to customer needs, thorough, patient, and just a really nice guy. In all of the many phone messages and emails I have sent to him, he has always been timely with a response. Even after the purchase of my vehicle, Steve has continued to follow up with messages and a very nice handwritten post card! I'm just so grateful... I also got a chance to work with both Joey Harris and Paul Baldwin - just a really nice group of guys!! Very good at their jobs and doing everything to make sure the customer is happy, with speed and efficiency!!! I will DEFINITELY recommend this dealership to my friends, family, and colleagues! read more

I have now bought/leased two cars from Richmond BMW even though I live in Fairfax VA. While I do not recall the first purchase very well, for the latest visit, the staff was very friendly and seemed fairly knowledgable on the car I was leasing (an i3). My only complaint was the battery was low and they had to charge it before I could leave. They did compensate by letting me have a BMW shirt. Also, they have been very responsive to E-mails after the acquisition. read more

I will never buy any car from this dealership. We were shopping for BMW and the manager Matt Perry didn't like that we were negotiating the price. I guess he thought we will just walk in and pay the full price so he can get rid of us quickly. We work hard for our money and we certainly wanted to get the best deal. We test drove the car I liked and we were in the process of filling out paperwork when he sent his salesperson to tell us that that car just sold to somebody else! We left without a car, I was about to cry and I promised myself I will never buy anything from here as long as Matt Perry works there. We drove to another BMW dealership, got great customer service, great deal and drove away with a beautiful BMW. read more

Do not trust there guys.I went in to purchase a Bmw and the manager Matt Perry was helping us. When we went in to purchase the car after having a hand shake deal he informed us that he sold the car. It's clear that he got a better price than what we offered but that is very shady business. These guys act like used car salesmen. Stay away! read more

This place was ok, not great not terrible. Very little cars in stock and they ask high prices for the limited cars they do have.

Bought a used car and had problems - but Richmond BMW and Pam stepped up to the plate to make things right. Really appreciate a good business that does the right thing! read more

I was looking for an inexpensive used car after my car was stolen. I visited Crown BMW of Richmond and saw a really nice deal on a used Mercedes trade-in. Dan was in the parking lot and greeted me warmly and without being pushy. He directed me to Andre who helped me through the test drive and the process of buying a car. I really liked the car and negotiated a price with them. Dan and Andre were really fair with the price we agreed upon. I felt very well treated as a customer although the amount of money I spent on the used car was very little. I felt like Dan and Andre had my interest and offered me an excellent deal. I really appreciated their knowledge, professionalism and the courtesy they showed me. I would definitely recommend this dealership to my friends and will likely purchase my next car from them as well. read more

We recently leased a BMW from this dealer, and I think this dealer is a total rip-off. One, they apply some protective coating in advance to all the new cars that they sell and charge $699 to the customer even if they don't want it. Then the finance guy made up all horror stories of how they nickle and dime customers when they do the lease return to sell lease protection package ($1795). We bought the lease protection package but after doing some research online realized that it is useless so we went to the dealership next day to cancel it. First they said that the request is already processing and hence they can't help us (even though as per the contract you can get full refund if it is cancelled within 60 days). When we insisted that they need to help us out, someone from their finance department did fill out the form an took our signature, however when we called the cancellation department they said that the form is incomplete and hence it can't be processed. I guess any one working in the finance department at the dealership should be able to read the instructions on the form which clearly stated that it need to be filled out completely to be processed, not sure if it was done deliberately so that the contract doesn't get cancelled and they get the money. However, we did fill out another cancellation form, and also get acknowledgement from the cancellation department that the lease protection contract has been cancelled and the dealer should issue the check. It has been more than two weeks and even after contacting the dealership multiple times, we still haven't received the check yet. We have bought a lot of cars from various dealers but this was the worst experience we had. Definitely not going to go back to this dealer again. read more

I bought a used BMW i3 from Richmond Broad Street two years ago. I have my car serviced in Charlottesville. I was sold a bogus add-on with the sale: Resitall protection with a six month spotless cleaning as part of the deal. The F&I manager told me the affiliated Charlottesville would honor this agreement and it would all be cheaper and higher quality (spotless!) than taking my car to a carwash. The Charlottesville dealership tells me there is no such program. Resistall protection and use of is handled by filing claims with Resistall directly. There is not follow-up cleaning service. However, when I do service my vehicle I am given a complementary cleaning (which isn't spotless). So, I am paying monthly for a service that does not exist. My efforts to reach the F&I manager have been futile. Happy to sell you the car but don't expect them to return your calls! Very unhappy with the Richmond Crown dealership. Don't trust the sales pitch. Don't purchase any of their upgrades!!!! Charlottesville Crown BMW Dealership has been great. read more

I have to say that the price on the used vehicle was very good, but the follow up on from them was not good. We had limited time on the night decided to purchase the vehicle. We were told stay just a bit longer and we will h ave it all ready when you come back the next day. I asked them to call me at work if they had any issues. No one called or returned my call when I tried to check with them. It took quite some time to get done the next night. Two other request have been ignored to this point. read more

I recently bought my third car from Richmond BMW. I continue to be delighted with the service and straightforwardness of their sales people. Adam Herbert is a very low-pressure and honest salesman who really knows the cars. He was a great source of advice and direction. I trusted his guidance and relied on him in this most recent set of decisions. read more

Just bought a new Honda CRX, I'm so happy with my experience. Thanks!

I just bought my first Mini Cooper and was very pleased with the overall service I received, especially from Anja Henje. She gives straightforward, thorough information in an easy to understand format. She knows this product inside and out! Everyone else who assisted me in my purchase was also very helpful and friendly, Youg Choe and Dan in finance (great sense of humor and extremely polite although a little slow w/ paperwork bc he is new!) . The office has a laid-back, comfortable, clean and friendly atmostphere. I highly recommend them for your next car purchase. read more

Recently purchased a used vehicle. Couldn't have been more pleased. Transaction was the smoothest car buying experience I have had. No hard sell on warranties or adds. Just simple honest upfront dealings, no hidden charges and no haggling. Thanks Crown BMW. read more