Great customer service. Tom was very friendly and explained everything clearly. The job was…read morefinished in a timely matter. I was given a loaner car at no charge. I felt like the price was fair-never seemed like I was getting gouged. I'd go back again.

Updated review two years later, and this place still holds up. They are accommodating, reliable,…read morehonest, reasonably priced, and are not condescending like some auto shops. I can go here and trust that I won't be lied to or manipulated into something that I don't need because I don't know any better. I've had really bad experiences with other auto shops, and John's is the only place that I can take my car to that won't have me feeling uneasy or anxious. There isn't really much more I could ask for. I have taken my car here and my girlfriends car here, and every time they have done right by me every time without fail.

Great Bear did an amazing job on my vehicle. I dropped off my car expecting to get it back the next…read moreday--NOPE. They grabbed my keys and had it up in the air before I even left the lot with my ride. They communicated clearly and efficiently via cell phone, explaining what areas needed attention, how much everything would cost, and whether they could complete the work that evening. About 30 minutes later, they called back to say it was already finished. The customer service, especially from Liam he was phenomenal, and the pricing was very competitive. Overall, an outstanding experience. I highly recommend Great Bear!

They're great with people and helping others with their cars. I've been going to them for 9 years…read morenow.

Brought the car in for an oil change and diagnostic to find the cause of a sporadic stall. They…read moreidentified and fixed the issue promptly. I checked part cost online against what they billed me; while it was possible to find a cheaper rebuilt part - they didn't mark up the part cost for new and charged me next to nothing for labor. After I picked up the car on my drive to work there was noticeable misfire (confirmed with OBD reading) I called them up and John said to bring it in and they'd take care of me. He's a man of his word; we couldn't be sure if the issue was caused from the work or not - so they replaced the part in question same day - no hassle necessary. While they're not bargain basement cheap on price - they are trustworthy and stand behind their work. I spent a lot of time to find an honest mechanic after moving - I'm relieved to say I found one.

It took almost 2 hours for them to perform an oil change for which I had an appointment. They…read morecharged me for windshield washer fluid, that I hadn't requested and they forgot to reset the oil Change sensor. The only plus was a car wash. Don't think I'll be a return customer.

I wish I caught the Mechanic's name (maybe it's Azizi?) He was soo kind and knowledgable! He…read moreserviced my car right away (on several occasions!) He even turned in a space heater in the waiting area while he worked (that's some great customer service)! He was honest and upfront and also affordable. I would highly recommend him.

I've had a lot of cars/trucks in my life and most needed some kind of repair while I owned them…read more That said I have never, ever dealt with a better auto mechanic than Azizi! Courteous, honest, job was done right the first time, cost was substantially lower than the dealer, and always kept me in the loop with his progress. If there were more stars available for the review, I'd check them all. This guys is the real deal! Not only will I go back when my cars need any repairs, I will tell everyone I know about my experience. Thank you, Azizi for going above and beyond!

There aren't words enough to tell everyone how absolutely wonderful, thorough and fairly priced T &…read moreT Automotive is. I've been bringing my cars here for several years and recommended others. I've never heard a complaint. Jordan Teachout has been very thorough in servicing my cars and I have no qualms about having him take care of every problem. Molly, at the front counter is always so pleasant it's a joy to bring my car in. Thank you Jordan and Molly. Bonnie Erickson

T&T Automotive has become our go-to auto shop, after switching over a couple of years ago. I'm not…read morea big car guy, but know enough to be dangerous and make my own repairs after copious amounts of YouTube watching. They always do a good job of explaining things to me, without making me feel like an idiot, and don't try to trick me into unnecessary services. The latest example was when my car wouldn't start in the driveway. I had T&T tow it to their garage and perform a 1.5 days testing it out. They ran several tests and plugged in the computer scanner, without finding any issues. The service tech, George I believe, insisted on keeping it overnight to see if trying to start the car in the morning made a difference. There wasn't anything he could determine and the car started just fine for him (of course) and has been running smoothly for me the past couple of days. He also advised me to hold off on some non-critical repairs I had scheduled for a couple of weeks, to see if this non-starting issue came back. I really appreciate that, because if the starting issue comes back and is serious, I would be disappointed if I had paid for a couple of control arms to be replaced... That's what I appreciate about T&T, they're super honest and have given me good repairs that don't break the bank (no unnecessary fluff). If you live in the south Minneapolis metro area, or Richfield specifically, I highly recommend T&T Automotive for all your vehicle repair and maintenance needs!

Every other mechanic was booked out and Chris understood my problem and took great care of me. I…read morewas driving from Montana to Pennsylvania and broke down in North Dakota. Towed my car to this shop to fix a rotor. They were very responsive and honest. Told me I may need a hub but ended up being fine and they were honest. Great shop. They care. I was expecting it to take 24 hours and they got it done in 4. Thanks. Also $600 cheaper than what the dealer quoted.

Great service, reasonably priced, and practical!! Very quick turnaround too! Will definitely be…read moreback.

They have been very helpful in maintaining an eighteen year old car. They were clear about what was…read morenecessary, and what wasn't needed. I know enough about cars that what they said rang true. No BS, or"hey Lady" kind of attitude. I recommend them to friends.

I have a very old truck with some places don't even like working on. Not only did they fix my…read moretruck but due to its age there were a complication which they fixed as soon as I could get it back to them. I will definitely use them again.