Once again, Jesus at JAS Appliance Repair provided extraordinary service to our home needs. In…read moreorder to facilitate new flooring construction, JAS moved 6 major appliances out of the kitchen and laundry room. He then moved them back quickly under an unexpected construction schedule shift. Jesus is always professional, courteous, prompt, and very kind. JAS is always very affordable, as well. Our only regret is that we can't rate JAS Appliance and Repair with 10 stars.

Excellent communication, fix our ice machine in a very timely manner. Was thought, efficient and…read morekind.

It's basically a cliche at his point but this is really a zero star review…read more This company really has no idea what it's doing. The estimating system (a simple and non-sensical excel document made by someone with little grasp of the trade) has been out of date for at least a half century. No one in the industry works this way for good reason. I have no faith in their ability to price things correctly in such a rudimentary and disorganized way. You'll be given a task with a due date. Guess what, that date will move without you knowing because the only way you'll find out is an email every 2 days with the new dates. Think you were on schedule? Think again. You just magically became late! They implemented a policy that you had to have your detailed scope submitted a full three days before your estimate. Which is absurd because guess how you get that information? Yeah, by doing the estimate. They decided to make this change during one of the busiest weeks which instantly flagged us to managment as "Late" for these projects, but only because they were applying a new policy retroactively. They said don't worry about it, but like on other occasions, that was simply a lie. The managment of this company is really lacking. Half the people I spoke with had no clear understanding of who they reported to. You get half information from questionable sources and all along you're assured that everything is fine. If you're looking for a job or a competant contractor, there are plenty of professional and capable options out there. This isn't one of them.

The man that your company sent to service my furnace tried to kiss me when he was leaving my home…read more He was not successful because I stepped back, gave him a dirty look, and asked what he was doing. He then muttered something about "Shooting His Shot with Me". This happened Nov.1, 2023. I mulled over this situation the past few weeks, and decided this was my best course of action for the time being. As a single woman who lives alone in Portland it's important to hire a company that is very clear on how they expect their employees to conduct themselves with clients. This was very scary for me because he has my address now, and I'm afraid of retaliation from reporting the incident because they will know it was me, and where I I live.....unless they are doing this regularly to other women, too. Please, educate you employees on the importance of appropriate conduct, sexual harassment, and what the consequences of their actions are. I'm a survivor of past assault, and this affected me very deeply because this happened IN MY HOME. I should be able to trust your company to vet, and educate it's employees of the importance of these kind of issues. After I move I will feel more comfortable giving more specific information about the incident, and the employee. I will say that it happened in Portland Nov.1, 2023. Please, talk to all of your employee, and make sure they are clear on what sexual misconduct, and a harassment are. Thank you

Messaged Jay after office hours about my AC not cooling as well as it should. He responded within a…read morehalf hour and came over the next morning to add refrigerant to the system. Easy peasy. Service with a smile, that's Jay. He's dependable and knows his craft. Will always use his service. Thank you, Jay. Now back to a cooled house.

Prompt, honest, good work. Jay and his team are excellent communicators, priced competitively, and…read moreshow up without delay. Highly recommend!!

David was professional and knowledgeable. He did not oversell us on anything we did not need. We…read morekept his card and will have him come back for our regular maintenance needs.

David is the BEST. Came out and fixed our dishwasher ( which was inoperable due to our own fault),…read morenever made us feel stupid, was professional and capable and honest and nice. I've been handing out his business cards like candy and absolutely recommend!

We just had a new heating and air system installed, and Woodward did an outstanding job, from…read moreestimate to installation to follow-up. They showed up on time, worked efficiently, answered all of our questions, and were friendly and respectful. Will absolutely use them for any future needs and would recommend them without reservation.

I am very disappointed with the installation and the subsequent customer service I received…read more The new faucet that was installed became extremely loose shortly after installation, began leaking, and did not function properly. I have a video documenting these issues. Since the faucet was clearly not performing as it should, I purchased a replacement faucet and contacted the company to ask whether it could be installed as a replacement. I was informed that I would be charged an additional $325 for the installation. I found this charge unreasonable, particularly because I had paid $472 for the original installation just one day earlier and the faucet installed by the company was not functioning properly. I ultimately hired another plumber, who charged $150 and completed the replacement in approximately 20 minutes. During that process, it was discovered that the original faucet had been installed with plastic disks that restricted the water flow. Additionally, in attempting to tighten the faucet to prevent it from becoming loose again, the original plumber cracked the underside of the fixture. Unfortunately, the damage resulted in the faucet being broken, and I was therefore unable to return it. Given the cost of the original installation, the problems that developed immediately afterward, the additional charge requested to correct the issue, and the damage to the fixture, I am very dissatisfied with the quality of the workmanship and the handling of the situation. I expected a significantly higher standard of service and workmanship for the amount I paid.

From start to finish the Advantage Heating & Air Conditioning team were very empathetic and worked…read morequickly to help us get our HVAC system replaced and running smoothly during some of the hottest times this summer. They worked with our schedule and had the job done in one day. They were respectful of our space and cleaned up before leaving. The HVAC unit looks clean and updated. It has been running very well this summer. Looking forward for it to run smoothly during winter time.

we purchased a Daikin system to replace our 20 year old Coleman system. the salesman showed me a…read moremodel in the middle of the brochure. promised I would be saving about 40% on my electric bill. on the contract beware because they state but they don't guarantee any savings. our system was improperly installed and it took 3 years before that was diagnosed and fixed countless phone calls to have them out. are kilowatt hours have went up as high as 69% more than my broken system. it was the worst decision of my life to replace my broken Coleman system. to be fair advantage did offer me a refund, I wanted a system that was properly installed and working right from the beginning but they would not honor that.

Gary is a honest hard working person . I will use him for future jobs. He is great with…read morerefrigerator s.

Gerry did a very thorough inspection of our non working dryer and determined that the motherboard…read morewas dead. He was clear and showed me whet the problem looked like. I will call his company again when needed.

Outstanding customer service. Very reasonable pricing. Nick was prompt, professional, courteous and…read moredid a great job. We will be using Whirlwind for our annual HVAC maintenance and repair needs.

In short, trustworthy, efficient, excellent communication, dedication to making the customer happy,…read moreknowledgeable people. Highly recommended!! Our A/C quit working in the middle of a 100+ degree heatwave. I contacted several companies, but most could not make a service trip to me for several days. I was pleasantly surprised that Whirlwind could make it out the next day. Turns out they are great at what they do. Ivan spoke with me on the phone to discuss what was wrong and what might be the cause that night. The next morning, he was here by 9:30am to trouble shoot. Within an hour the A/C was up and running and Ivan had put everything back as it was. Costs were very reasonable and, more importantly, they were exactly as stated before arrival. I liked most that Whirlwind was great at communicating with me, the customer. Both over the phone and in person. They were clear about the types of problems I could be facing with a 17+ year old system and what the worse case might be (full replacement since my A/C uses a now banned refrigerant). While they checked out the system, they kept me informed every step of the way and I earned a few things. When they finished, everything was put back in place, just as it was when they arrived. I would definitely recommend Whirlwind Heating & Cooling and will hire them in the future for when it comes time to replace my home heating or cooling systems. Thanks Ivan and his team!