The quality, The Value, The service we were given did not meet our expectations. We will not be…read morehiring them in the future. Do not recommend, take your business elsewhere.

Some negative reviews on here but I had a good experience. I bought a house with a fireplace insert…read moreand had never thought about it much but finally decided to have it inspected and cleaned because I started using it more often. Derrick immediately found a safety issue as no gas shut-off valve had ever been installed on it. I made a future appointment to install the valve and clean the fireplace. Derrick returned and performed the tasks to my satisfaction. I inquired about a new metal surround for the insert because the current one was make-shift and unattractive. Henry came out the same day and suggested that he could remake the current one into something better and less costly. And he did. I love the fireplace now, it works great, it is safe, and good as new. Derrick and Henry were both friendly, efficient, were patient with me, and took good care of my floors while performing the work.

Damon and crew did a great job rebuilding our chimney. They take pride in their work and it shows…read more I would definitely recommend Cascade Chimney Sweep & Masonry.

Great company! 10/10 highly recommend for chimney cleaning and servicing. Zac and Skyler came and…read morecleaned our wood stove and pipes and they were professional, clean and quick. They even gave tips on how to care for our wood stove to avoid issues in the future. Long story: We came home last Saturday to a heater that was shut off and a very cold house. We got a huge fire going in the wood stove and we to bed, only to wake up at 11 to a house filled with smoke, and a chimney pipe that was red hot and spitting sparks. We called every chimney company in town on Sunday. Cascade was the first to get back to us Monday morning and they scheduled us for the very next day. Zac and Skyler showed up in the window time frame that was given to me, and they did great work! Really nice guys, super friendly, super helpful, and very professional. We feel so much relief knowing our wood stove is back in working order. I am really looking forward to having our evening fires back! Thank you, Cascade!

set up an appointment, with a confirmation from them, only to have them push the time frame to…read morelater in the day after waiting for hours. then at the end of the day they call and cancel stating that can't do a simple inspection on the day of appointment. they need to push it out for nearly two weeks. customer service is awful, they don't answer their phone, and no proactive customer interaction.

Set up an appointment weeks in advance only for them to never follow up, call, or email. They also…read moreseem to never answer their phone. Waited around on the day they were supposed to arrive and they no-showed. Very unprofessional. Called another service that day, trubuildchimney in Salem, and not only did they answer the phone but they scheduled an appointment for the very next day and showed up on time.

We had an excellent experience with Lifetime Chimney. We…read morehave a chimney that we never use that needed to have a cap put on. Another company said they would only rebuild the entire fireplace and chimney. We never intend to use the fireplace and just needed to protect it from weather and creatures getting in. (We couldn't afford a complete rebuild in any case.) Lifetime Chimney saved us! They completed some repairing so they could install a cover/ cap, and they pressure washed the chimney. Miguel did an excellent job and was very kind. When I first called in, I spoke with Brian who was incredibly helpful! I was worried when I called in, but Brian explained what they needed to do. He patiently gave me clear information. The chimney looks great and it makes the house look great. We're relieved to have it protected now. I would hire this company again!

Outstanding! Michael was thorough in his inspection and explained everything to me from changes to…read morechimney safety over time (our house was built in 1928) to what we can and need to do today. He gave me suggestions but did not try and sell me anything I didn't need. After the inspection I had him install a stainless steel chimney cap for $275. We had one done at our other house that cost over $500 a few years ago. Lifetime Chimney is my personal go-to from now on and the place I recommend!

Ken did a through inspection of the property we are looking to buy. The summery of the inspection…read morewas great. And the final report was professionally done.

One of the best parts of the process! Ken was incredibly knowledgeable, efficient, and helpful. We…read morehave used him 3 times now and would definitely recommend him to anyone. Great price for a thorough home inspection.

$249 for a technician to spend 10 minutes tightening a bolt on a fan. When you call to schedule an…read moreappointment, the receptionist will withhold the fact the service fee is $249, whether or not they do anything. Their service fees are almost double what other shops in the area are. HomeFire Stove charges $119 for a service call. Disappointed in ABB as I've used them for several years on various properties. Lack of communication, lack of transparency and borderline price gouging based on their competitors. After a discussion with the owner, he threatened to send the bill to collections if it wasn't paid in full.

We decided to have a gas insert put into one of our fireplaces because let's be real, cleaning a…read morewood burning fire place is a pain in the rear. And I'm not the chopping wood type. From start to finish this place was AWESOME. Good selection, they were kind enough to explain things in way I could actually understand and were just honest. Every employee we interacted with was phenomenal. The family is very much looking forward to enjoying the fireplace this coming winter. If we decide to do something else with our fireplace I have zero doubt that we will go here again.

Good service and costumer support. I get my chimney cleaned every year for the past 5 years and…read morethey've always been the same.

Scott replaced a chimney cap and chase flashing on my 1978 house. At the time the house was built,…read moretriple-wall metal stovepipe was in use. That type is now obsolete and Scott was the only contractor who showed up with the ability---and the willingness---to customize currently available parts to effect a competent repair. Scott gave me the option for galvanized or stainless flashing and did not push the more expensive material. Scott showed up smack on time to do the estimating but the customer must expect the return to do the repair to be open-ended. Most valley tradesmen make middle-class customers nervous, but Scott proved to be a professional and delivered the goods. I've worked on my own properties for 35 years and I know when a tradesman doesn't have it.

Pablo and his crew were amazing. They tore off 2 layers of roofing and completed new roof in 2…read moredays. Great communication! Our new roof looks super! Above and beyond our expectations! would highly recommend!

They got to work on my roof very quickly and did a fantastic job. Cleaned up completely, even…read moreworked in the rain. Thanks for the nice roof!