Called them on a Friday and left a message requesting service. Did not get a call back. Called them…read moreagain the following Wednesday, talked to a gal in the office, she said I would get a call back to schedule service for the following week, which was fine with me. Never heard a peep from them. Will try to find someone who wants/needs the business.

Hired to replace AC units for our company. They arrived timely and really knew what they were…read moredoing. Pricing was great and this company is very customer friendly. As a matter of fact almost a year after using them I needed some information on the work they did for us and they went out of their way to dig up the information I needed for a tax credit. I highly recommend.

I highly recommend Santiam Heating & Sheet Metal!…read more I needed my oId system replaced and I asked my son to recommend a HVAC co. He recommended Santiam Heating &Sheet Metal having used them for both commercial and residential work. I got quotes from Santiam Heating &Sheet Metal and one other company. Both inspected my system and said it would not last much longer but that I use the existing duo until they died. Santiam quote was slightly higher of the two. After more than a year in fear of the system failing during a cold snap or a heat wave I decided to get it replaced. Based on my son's recommendation I hired SHSM. They were great to work with! They came when scheduled, they were friendly and respectful, and they were extremely careful not to make a mess. In fact the area was cleaner when they finished than when they started. The new system works like a charm. When there was a small problem they responded immediately and corrected the problem. The best part of my experience with them is that when I phoned them I was able to speak with a human every time!

They installed a ductless heat pump and it continuously run even after desired temp would be…read morereached. They sent service people out over the course of 2 years never being able to repair or diagnose the system. They said several people had a similar issue with these systems and confirmed with Bosch that it was a faulty unit. They said the labor would be no longer be covered and that I would now need to contact Bosch to see if they would provide a new system. Absolutely miserable experience, I feel like they deliberately drug the repair on so the labor warranty would expire.

I am on a service plan with Mill Creek and have been happy with the bi-annual check done on my gas…read morefurnace and also the heat pump. My house had been pretty warm but it looked like the thermostat said it was cooling. I called Mill Creek and they had a technician come out. Tim Wilson was great to work with. He diagnosed the problem after a leak check, checked their history on the heat pump, called the office for more info, and I was told I needed refrigerant and a new compressor. The company called the manufacturer and because it wasn't that old the compressor was provided to me at no cost, and also a discount on the refrigerant. The new part arrived a few days later, Tim showed up timely and obviously knew what he was doing. He installed things, double checked my thermostat, answered my questions and provided a written description of his work. I was very happy with my experience with Mill Creek Heating and this employee!

I acknowledge that our heating system is complex. Over time, we have paid thousands of dollars to…read moreMill Creek in attempts to manage and repair the system. Last week, when the system was not functioning, two technicians came out and worked on the issue. They were professional and courteous, and we appreciated their efforts. However, the next morning the same problem occurred, and the house was again without heat. When I called to report the issue, my first call was routed to an answering service and I did not receive a return call. I called again and reached someone at the business. When I explained that the system was still not working and the person responsible for paying the bills was understandably upset, the woman who answered responded by saying, " That doesn't matter to me." I found this response dismissive and completely inappropriate, particularly given the amount of money we have spent with your company and the urgency of the heating issue. As a result of both the unresoved issues and this interaction, we will not be using Mill Creek again, nor recommending your services to others.

Showed up on time. He was very knowledgeable. Did great work. Will use him again…read more k. h.

Hajak Heating was affordable, responsive and ef! Brandon is a good heating and cooling repairman! I…read morewould highly recommend this company!! Chris McLaren

Freedom Heating and Air, from start to finish were absolutely fantastic! Excellent customer…read moreservice, starting with everyone in their home office, to Phil in sales and finally Jarod and Matthew who installed my new unit, they couldn't have been more professional and kind! What a great team they have. I never once felt pushed into getting a complete new system, they did come out a few times to do everything they could to keep it running but alas, it was time. I am truly happy with the results! I was taken through my whole system, once completed they went over everything, left my house as clean as they found it. I highly recommend this company to anyone who needs work done on any furnace or air conditioning! The cherry on top is that Freedom Heating and Air was less expenseive than other bids I had previously received.

Freedom Heating and Air has serviced our commercial property for several years…read more I contacted Jason (co-owner) to see if he could recommend a company who services the Portland area. He advised they service the Portland area by appointment. I asked if it would be possible to schedule an appointment while I was in town. He was accommodating and worked with my schedule. Nate (technician) showed up during the scheduled window. In fact, he was 30 minutes early. After an hour or so, Nate identified the cause of the problem. He had a suggestion on how to remedy the problem, but advised he wanted to confer with Jason. I received a call the following day from Jason with a quote that I felt was very reasonable. The quote included both labor and materials. The work has been completed. I am very satisfied with how quickly they were able to resolve the issue. Jason offers very personalized service. Thanks Jason! Thanks Nate!

Outstanding customer service. Very reasonable pricing. Nick was prompt, professional, courteous and…read moredid a great job. We will be using Whirlwind for our annual HVAC maintenance and repair needs.

In short, trustworthy, efficient, excellent communication, dedication to making the customer happy,…read moreknowledgeable people. Highly recommended!! Our A/C quit working in the middle of a 100+ degree heatwave. I contacted several companies, but most could not make a service trip to me for several days. I was pleasantly surprised that Whirlwind could make it out the next day. Turns out they are great at what they do. Ivan spoke with me on the phone to discuss what was wrong and what might be the cause that night. The next morning, he was here by 9:30am to trouble shoot. Within an hour the A/C was up and running and Ivan had put everything back as it was. Costs were very reasonable and, more importantly, they were exactly as stated before arrival. I liked most that Whirlwind was great at communicating with me, the customer. Both over the phone and in person. They were clear about the types of problems I could be facing with a 17+ year old system and what the worse case might be (full replacement since my A/C uses a now banned refrigerant). While they checked out the system, they kept me informed every step of the way and I earned a few things. When they finished, everything was put back in place, just as it was when they arrived. I would definitely recommend Whirlwind Heating & Cooling and will hire them in the future for when it comes time to replace my home heating or cooling systems. Thanks Ivan and his team!

We have used 3 R's for a good amount of work when we bought the house: front and back yard…read morefencing, a range of interior fixes and upgrades. They were, and are fabulous, so of course I called them again. The owner called me within 3 minutes of sending a request for help! He showed up the next morning with another employee who assisted by immediately getting in the crawl space to check on the foundation and moisture barrier. Meanwhile, the owner assessed the problem, checked all the other down spouts around the house, and talked my son through taking the drain pipe down, a neat trick to assess bolt sizes, and how to counter the problem for the future. All the while offering calming comments and assorted helpful hints. Really, Duane, the owner, all employees and sub-contractors have been professional, congenial, diligent workers, and produce the results we have asked for. Great consistency. I whole-heartedly give 3 R's the highest recommendation possible.

Workmanship was okay, but actual labor was significantly less than estimated labor. Since project…read morewas almost 100% labor, the cost estimate for this project seems over-inflated to me. Attempts to negotiate a credit so that the cost better reflected the actual labor performed were rejected. I will definitely recommend getting several other estimates before considering this company.

Right in the middle of a heat wave and my parents' heat pump stops. We called around to a few…read moreplaces. Most could only service the unit 2-3 days out. It was 100+ degrees every day, so we needed someone fast. Lucky for us, we called Focus. They are a local company and were able to come over after hours for an additional fee. Within 2 hours, John was working on the heat pump. Not only was he a pleasant man to deal with, he was knowledgeable, showed me exactly what was wrong and what he was doing, and he did so quickly and efficiently. The office staff was great, too. I can't rave enough about this company.

Our furnace wasn't giving out heat. I inspected the furnace and discovered a pressure valve error…read more I called Focus and got an appointment the next day. The tech came out and fixed the furnace. He reported water in the condenser line as the problem. The staff were very friendly and helpful. The repair cost $136 which I think is very fair. I recommend this company. I will definitely call focus in the future if we have HVAC needs.