After 21 years in our previous home, our family moved to Salem. Renovation of our newly acquired home was necessary to meet the needs of our family. We completely gutted and rebuilt the kitchen. This meant we basically had nowhere to prepare and store food, Duane and his team worked quickly and appliances that were installed first were the ones we needed most. In order to keep the dust down, our home clean, and protect our little dog, the work area was secured at the end of every work day. The end result is a kitchen that belongs in a magazine! In addition 3R's installed a kitchenette in our lower level and expanded a half bath into a gorgeous full bath while using a tight space very efficiently. 3R's not only does renovations but has come when our home, that was empty for at least a year prior to our purchase, became riddled with huge spiders. He sent someone out very quickly and sprayed the house for both spiders and ants. 3R's has also performed work cleaning and repairing our gutters; killing and cleaning moss from the roof; and repaired a burst pipe. For the burst pipe, we called late at night. Duane immediately helped us turn off the water by giving us instructions over the phone and then he and some of his crew came very quickly to bring fans, fix the problem, help clean, and call the insurance because all work is insured and guaranteed! 3R's has also pulled up carpet, cleaned the area under the house, installed new bathroom hardware, and installed all our light fixtures. Needless to say Duane, Tammy, and crew have been a God send to a family that has been ripped off in the past and have been left feeling unsatisfied. When working with 3R's you become part of the family. We knew every person's name as they were introduced at the door. You are treated with respect, care, and they realize how much is costs YOU to go through a renovation. They are a truly caring, careful, and quality company that we will use, probably, forever. read more

We had 3Rs do a remodel of our basement, which included a mold remediation. It was obviously something new to their "offerings". They neglected to properly seal all the vents including a large main vent, which lead to our entire three level house being filled with mold dust. When I came home with groceries and to use the bathroom, the workman was running through the house with a wet rag wiping down surfaces! He ruined my end table with that water. I ended up at the doctor's office with a horrid, painful cough, and could barely talk. The doctor put me on meds. Then absolutely everything in the house had to be cleaned. They hired a cleaner, who did a bare-minimum, and we did the rest, including every dish, knife, book, table, blinds, etc., This company cost so much more than expected, as if we had an infinite supply of cash on hand. Some of the subcontractors were good, but 3R's also had unskilled labor doing some of the work (their relatives). Finally, we just told them their services were no longer required. The mold was gone, but our basement was back to stud. We went with Salem Drywall, a good company, to put in walls, put the bathroom back in, etc. They were upfront on each item cost and were reasonably priced. Salem Drywall also found the 3R's work quality lacking and they had several things that needed to be redone. Yes, we paid twice, just to have it done up to code. I would recommend you avoid this company based on high cost and lack of best practices. read more

We used 3R's to complete a master suite addition to our current home, and in my opinion I would NOT recommend using them. In our opinion, it appeared to us that the company bid the project artificially low to lock us in to a contract, then drastically upped the price. In an effort to save costs, my husband and I had to purchase all light fixtures, plumbing fixtures, tile and paint out of pocket, purchase and install the flooring ourselves, install and paint siding ourselves, purchase and install gutters ourselves, purchase and install a closet system ourselves, paint all rooms ourselves, and purchase and install all trim and molding ourselves. And even after paying for all of those out of pocket expenses ourselves (that were included in the cost on the original bid), we still had to pay 3R's more than the original bid, for doing a portion of the work. In my opinion, I would not recommend using them. read more

Duane and his crew at 3Rs are really top notch. We were not really expecting to have to tear our kitchen apart and re-model it, but that is how it played out. 3Rs had originally come to our house to clean up a mess under our house caused by some old pipes. The service itself was at a price that was hard to beat. When Dom had finished his work under our house, he noticed the water damage that had recently occurred from the dish washer in our kitchen. After a few pictures and a meeting with Duane, 3Rs was able to work with our insurance company to replace everything that was damaged, and then some. Duane and Casey worked with us, and around our schedule, to get everything done to our specifications. Our satisfaction was one of their main concerns, and that is something to appreciate. read more

I would not recommend this company to anyone. The do have some very capable staff, Victor was great and a true pleasure to work with. As for Duane West and Cathe West they are both in my opinion liars. Casey in my opinion as a project manager is inept. The project could not meet timelines, I was told over and over again work would be done Friday,Duane Could not explain why my front door was left unlocked with busted key holder hanging off knob, we had several issues that had to be addressed, some several times. Both Duane and Casey blamed sub contractors for difficulties and myself as the homeowner. They cannot explain the their own billing process except to state it is lump sum. Only one customers review, but as one home owner to another you can find a much better company to work with. read more

We used 3 Rs Construction for a leak in our master bathroom (between the wall in the bedroom and the shower). They came quickly, were very professional and helped us through a very stressful time. Their workers were friendly and worked very hard to clean up after themselves during the process. They assisted us with our insurance company and went above and beyond the call of duty. Circumstances with our insurance prevented us from using them for the entire rebuild of our bathroom. It was at that time that I realized what high integrity that the owner (Duane) and the project manager (Jeff) had because of how they treated us at that moment. You can bet that we will use them in the future for any other items we need to have done in our home. I highly recommend them. (Woodburn) read more

Get a Permit!!! They thought we were not going to have it inspected, they were wrong. They sold us on doing a job on a structural beam, explained the plan to build support structure, replace damaged beams, studs, crimps, ect. Their crew showed up did minimal job, no supports, cut out part of a beam and put in a new board cut too short, not to code or factory instructions. Didn't touch the rest of the job but covered it up. Then wanted full payment for a job uncompleted, and not up to code, and is worse than before they touched it. Had it inspected and failed. Mediations broke down, never admitted their responsibility in ensuring job preformed to any standard let alone structural integrity and building code. read more

They are the best! Thank you Duane, Jim, Carl, and the rest of the crew. Signed the contract on Friday, picked out the paint colors and left them on table inside the house, left Sunday for a scheduled mini- vacation to Leavenworth WA, got home Tuesday and the job was 99.9% completed. We started looking around for the cameras, we thought we were on "House Makeover". They were back the next morning and finished the job. We would recommend this company for its honesty, professionalism, quality of work, and promptness. They cut brush away from the house, DE-mossed the very steep roof, replaced damaged siding, and painted the exterior. We will definitely use them again for future projects. read more

I cannot say enough good things about 3Rs Construction. I have had Duane, Casey and their team help me with a variety of different projects for multiple properties in the last 2 years. What I appreciate most about 3Rs is that they will take the time to explain the issue to me and walk me through all my options in a clear and professional way. They are professional, prompt, courteous and do fantastic work. 3Rs has exceeded my expectations every time I have worked with them. Their integrity and care for their customers is second to none. They have earned a customer for life and I would recommend them for any job, big or small! Thank you Duane and team! read more

I've needed to have professional testing for radon in our home since we learned from a home test that our count was high. When I left a message on 3Rs 'contact us' home page asking them to test for radon, I was skeptical of hearing back. The next morning Duane called and scheduled to come by and bring testing equipment. He was here within the hour! I find this kind of service is unusual and greatly appreciated! Looking forward to working with you on this radon event as well as on several other projects. Thank you! read more

I found myself in a position where we needed a contractor I could trust- and 3R's came highly recommended. We had wind damage to my late father's home four hours away from where I live, and dealing with the insurance issues and trying to oversee the work would be difficult at best. 3'R's handled everything from start to finish, including the insurance negotiations! 3'R's did exactly as they promised, and I would not hesitate to recommend them! read more

3Rs is a wonderful company to work with. Duane is kind, caring and understands the industry. He has been more than just a contractor. He offered understanding and support when I needed it. I always got my estimates quickly and the pricing was more than fair. If I ever am ever fortunate enough to live in a house again, it's good to know I can count on 3Rs and their expertise to assist me! I would recommend them to anyone! read more

I called on a Monday with a last minute request for some miscellaneous repairs prior to a home inspection for the sale of our house. They arrived the very next day, on time, and prepared for the variety of tasks. Ken and James were great and the price was just right. I highly recommend them for any home repairs you may need. Jobs they did for us: drywall patching, squeaky floor repair, various tasks in our crawl space. read more

We discovered roofing ridge cap damage done by unseen bandits (raccoons). The insurance adjuster's recommendations were incomplete and unsatisfactory. Duane, of 3R's Construction, was incredibly helpful in explaining what repairs were needed to properly do the job. Great to have an advocate who knows what's needed and how to communicate this to the insurance adjuster. Excellent job and clean up. read more

3 R's construction did an amazing job on our bathroom and entryway remodel. They were invaluable with dealing with our home insurance company and helped us get through the difficult waters that the insurance company was putting us through.They were friendly, professional, and a pleasure to work with. I highly recommend them and will definitely use them for future home improvement. read more

3Rs is wonderful to work with! I worked with Jeff and he helped me with a water leak. He got his crew out to come and locate the leak and get it fixed quickly. They are wonderful with scheduling, got back to me with my questions and got the job done! I would totally recommend them for any of your home projects or emergencies! read more

I have never met a contractor who was so attentive to our project and stayed professional all the way from the first meeting to the last detail. Duane and his crews were all friendly and very respectful of our home and family. I would recommend 3R's Construction for any project you might me considering. Daren and Shelly read more

3R's came in to finish an insulation that another company started. Casey was very professional in getting everything scheduled and the employees that performed the work did an outstanding job. They finished ahead of schedule and I am very happy with the results. Highly recommend them read more

3 Rs Construction has been amazing. They've been so patient and helpful in helping me sort through options and finances. James and Ken have done exceptional work. They were very professional, friendly, and completely trustworthy. Definitely will use this company again. read more