Maybe try doing the job?? I waited 2 months for service only to hear the guy is too wussy to get on…read morethe roof... I understand the weather is bad right now.. I mentioned that other businesses do half now half when weather improves but this guy did NOTHING.. turned and left. This has never happened before.. if you are trained to do a job... do that job! Steer clear from this business.. if I could give it a zero I would. To the man that showed up and left... put you big boy pants on next time

We really appreciate Scott and his expert professional work. He has serviced and repaired and…read morerefurbished our wood burning stoves and chimneys. We have great confidence in his recommendations and definitely feel he is extremely fair in his charges. This is the place to call for top quality service and consultation.

The quality, The Value, The service we were given did not meet our expectations. We will not be…read morehiring them in the future. Do not recommend, take your business elsewhere.

Some negative reviews on here but I had a good experience. I bought a house with a fireplace insert…read moreand had never thought about it much but finally decided to have it inspected and cleaned because I started using it more often. Derrick immediately found a safety issue as no gas shut-off valve had ever been installed on it. I made a future appointment to install the valve and clean the fireplace. Derrick returned and performed the tasks to my satisfaction. I inquired about a new metal surround for the insert because the current one was make-shift and unattractive. Henry came out the same day and suggested that he could remake the current one into something better and less costly. And he did. I love the fireplace now, it works great, it is safe, and good as new. Derrick and Henry were both friendly, efficient, were patient with me, and took good care of my floors while performing the work.

We had an excellent experience with Lifetime Chimney. We…read morehave a chimney that we never use that needed to have a cap put on. Another company said they would only rebuild the entire fireplace and chimney. We never intend to use the fireplace and just needed to protect it from weather and creatures getting in. (We couldn't afford a complete rebuild in any case.) Lifetime Chimney saved us! They completed some repairing so they could install a cover/ cap, and they pressure washed the chimney. Miguel did an excellent job and was very kind. When I first called in, I spoke with Brian who was incredibly helpful! I was worried when I called in, but Brian explained what they needed to do. He patiently gave me clear information. The chimney looks great and it makes the house look great. We're relieved to have it protected now. I would hire this company again!

Outstanding! Michael was thorough in his inspection and explained everything to me from changes to…read morechimney safety over time (our house was built in 1928) to what we can and need to do today. He gave me suggestions but did not try and sell me anything I didn't need. After the inspection I had him install a stainless steel chimney cap for $275. We had one done at our other house that cost over $500 a few years ago. Lifetime Chimney is my personal go-to from now on and the place I recommend!

Family Chimney repair is top notch. They did a partial rebuild of my chimney from the roofline up…read more They came out within days. The work they did is fantastic. I was very pleased with the bid. They had a very clear contract and filled it completely. Every single person I dealt with was kind and friendly. I won't hesitate to recommend them.

My chimney was falling apart, the roofers were afraid to touch it. Family Chimney came out and…read morerebuilt the chimney with immaculate precision! A few weeks later I ran into an issue with the damper, and the owner himself came out and diligently worked on the issue until it was solved. Excellent business, highly recommend!

set up an appointment, with a confirmation from them, only to have them push the time frame to…read morelater in the day after waiting for hours. then at the end of the day they call and cancel stating that can't do a simple inspection on the day of appointment. they need to push it out for nearly two weeks. customer service is awful, they don't answer their phone, and no proactive customer interaction.

Set up an appointment weeks in advance only for them to never follow up, call, or email. They also…read moreseem to never answer their phone. Waited around on the day they were supposed to arrive and they no-showed. Very unprofessional. Called another service that day, trubuildchimney in Salem, and not only did they answer the phone but they scheduled an appointment for the very next day and showed up on time.

Good service and costumer support. I get my chimney cleaned every year for the past 5 years and…read morethey've always been the same.

Scott replaced a chimney cap and chase flashing on my 1978 house. At the time the house was built,…read moretriple-wall metal stovepipe was in use. That type is now obsolete and Scott was the only contractor who showed up with the ability---and the willingness---to customize currently available parts to effect a competent repair. Scott gave me the option for galvanized or stainless flashing and did not push the more expensive material. Scott showed up smack on time to do the estimating but the customer must expect the return to do the repair to be open-ended. Most valley tradesmen make middle-class customers nervous, but Scott proved to be a professional and delivered the goods. I've worked on my own properties for 35 years and I know when a tradesman doesn't have it.

$249 for a technician to spend 10 minutes tightening a bolt on a fan. When you call to schedule an…read moreappointment, the receptionist will withhold the fact the service fee is $249, whether or not they do anything. Their service fees are almost double what other shops in the area are. HomeFire Stove charges $119 for a service call. Disappointed in ABB as I've used them for several years on various properties. Lack of communication, lack of transparency and borderline price gouging based on their competitors. After a discussion with the owner, he threatened to send the bill to collections if it wasn't paid in full.

We decided to have a gas insert put into one of our fireplaces because let's be real, cleaning a…read morewood burning fire place is a pain in the rear. And I'm not the chopping wood type. From start to finish this place was AWESOME. Good selection, they were kind enough to explain things in way I could actually understand and were just honest. Every employee we interacted with was phenomenal. The family is very much looking forward to enjoying the fireplace this coming winter. If we decide to do something else with our fireplace I have zero doubt that we will go here again.