The service exceeded my expectations. The staff was friendly, and the mechanics were skilled. The…read moreresult is excellent, I will come back again.

Excellent customer service and high-quality repair work. The staff was friendly, and the whole…read moreprocess was smooth and stress-free.

I paid $500 and my car was still not starting when I picked it up. I towed it in and I had to tow…read moreit out. He told me that it was the starter, he replaced the starter and the battery was still dead when I picked it up.

This business was recommended by a friend and I will not have my car repaired by anyone else. I…read morefind that he and his wife are always helpful, honest, dependable and always willing to help. This business has saved me thousands of dollars in repairs. I highly recommend Mr Reid for repairs and his wife who runs the emissions testing for the business. What a real gem. And by the way, EVERY repair has been less than competitors (I do check prices). Please see for yourself what a great service they provide.

I had a good experience. Jey worked with me to get the job done and I'm pleased with the results.read more

I'm so grateful for the experience that I had with JEY. What I thought was wrong with my car wasn't…read moreand Jay was able to identify the issue and fix it. He was priced reasonably and came equipped with everything that he needed. He was also punctual and friendly. He worked on my 2018 Audi Q7 that would not start.

Called to get a diagnosis on what was wrong with my car. Was able to make an immediate appointment…read moreand he showed up within an hour and a half of my initial call! Awesome! Over the phone he gave me a good idea of what to expect as far what he would and would not do with regards to the car. He let me know that if it was outside of his scope he has someone he trust that he would refer me to. Once he arrived he analyze the issue, provided me with the codes the check engine light produced and made recommendations on next steps. He also requested that I keep him updated on the progress of the repair which is above and beyond the call of duty. I highly recommend BML for his quick response and follow through as well as his knowledgeable, no nonsense and transparent, customer focused approach. Thanks BML Mobile Mechanic!

Marcus is amazing he's done a lot of work on my Nissan Maxima and I really think he's very…read moreaffordable and reliable. He even let me keep my car at his shop for free a few additional days because I was out of state when he finished repairing it. Thank you

Thermostat Housing Repair…read more Brandon is a reliable Mechanic, I needed my car repaired in a couple of days, and without hesitation, he got back with me in a timely manner, and not only that, he did the work on a Sunday. This guy is a true Professional Mechanic, I am pleased with the work and the price, and would highly recommend.

We were driving on PI and Medlock Bridge. The lane ends and he rudely and dangerously drone onto…read morethe gore of the road and was forcing us to let him merge or he was going to hit our car. We were stopped at the red-light and he bullied his way into our lane. He is a bully and very dangerous. If his work is a reflection of the way he drives, avoid him. A very rude human being.

Poor experience -- costly repair did not resolve the problem…read moreI brought my vehicle to this shop based on a friend's recommendation because it was overheating. Before they began the work, I explained the issue in detail, provided the diagnostic trouble codes, and shared what I believed was the needed repair based on the information I had. Unfortunately, the repair performed was not what I requested or what I understood to be necessary to address the overheating issue. Instead, the shop recommended and completed a more expensive repair. After they had my vehicle for at least a week, I was told that the vehicle would be completed on a certain day. I spoke with the owner, he told me to come in. I came in, and my vehicle remained on the lift with the body closed up as if it were finished for approximately two hours while the mechanics appeared to be sitting in the work area talking rather than actively working on it. They then started packing up to leave and asked me to return the next day. I did not even have a ride home. In my opinion, the repair could have been completed as promised if the work had been actively performed during that time. What also made me uncomfortable was being asked by the receptionist to leave a tip for the mechanics before my vehicle had even been repaired or returned to me. After the repair was completed, I paid approximately $1,000. Within three days, the same overheating problem returned. From my experience, the original issue was not repaired, and I was not offered a refund for the work that did not resolve the problem. I understand that vehicle repairs can sometimes involve additional diagnosis and unexpected issues. However, I expected clear communication, efficient work, an accurate repair, and accountability when the same issue returned almost immediately. Oh, and when I got my vehicle back, my battery charger was busted, as if someone took a wrench to it. Based on my experience, I cannot recommend this shop.

The service felt reliable, and the repair was handled professionally. I did have to wait longer…read morethan expected

Nice guy! He replaced my secondary water pump and auxiliary pump which was the only code on my car…read moreprior to him working on it. He also gave me a fair price. However, shortly after, a new code popped up my MAF sensor was malfunctioning. I'm concerned he may not have reassembled everything correctly, or he might have accidentally hit another part of the engine possibly the MAF sensor itself.

Brandon is a delightful young man, very polite. He agreed to come out to repair our daughter car…read moreafter she was involved in a hit and run accident. He communicated effectively and arrived in a reasonable amount of time. He seemed to struggle a bit. We noticed him checking his phone often and we wondered if he was watching videos to try and learn how to do the job. We think the request may have been outside of his scope of practice. He was unable to make the repairs or provide an assessment. We ended up taking the car to a shop the next day. We think Brandon would be good for small task/ basic repairs. Nevertheless we compensated him for his time.

Really wanted to give this 5 stars. But had issues occur after work with Jon's technician on my car…read more( I thought I booked Jon) . I have expressed my concerns with the issues I experienced and have been left with false promises to fix the problem. Appointment after appointment was booked via Jon & (me) never fulfilled. Still stuck dealing with the problems that didn't occur prior to Jon's technicians work. I booked because Jon came highly recommended based on reviews. Unfortunately I didn't have the same experience. I'm not one to write bad reviews, but this did not work out well.

Great experience. Communicative and helpful. Was able to replace fuel injectors that another…read moremechanic did incorrectly. Fast and efficient.