If you're looking for a trusted real estate agent in the San Gabriel Valley, I highly recommend…read moreJulie Lai. Whether you're buying or selling a home, Julie delivers exceptional results. From the very beginning, Julie made the home search process easy, stress-free, and enjoyable. She took the time to understand exactly what we were looking for and guided us through every step with professionalism, patience, and expertise. What impressed us most was Julie's exceptional negotiation skills. In a competitive market, she was able to secure favorable terms and negotiate the best possible deal for us. Her knowledge of the local San Gabriel Valley real estate market gave us confidence that we were making the right decisions throughout the process. Julie is reliable, responsive, and truly cares about her clients' success. She was always available to answer questions, provide honest advice, and keep us informed every step of the way. If you need a top listing and buyer's agent in the San Gabriel Valley who will work hard for your best interests, Julie Lai is the one to call.

Julie Lai was an exceptional buyer's agent throughout our entire home-buying journey. We had been…read moresearching for a long time and honestly started to feel like finding the right home so close to our family might not even be possible. But Julie made it happen--she found us the perfect home just a few doors down from our parents, and now we are neighbors, which means so much to our family. What truly impressed us was Julie's negotiation skills. In a highly competitive multiple-offer situation, she successfully negotiated the best price and terms for us, and amazingly, our offer was chosen over several cash offers. Her strategy, market knowledge, and ability to present a strong offer made all the difference. Julie was extremely communicative throughout the entire process, always keeping us informed and making sure every party involved stayed on track. She was responsive, professional, and always available to answer our questions, which gave us a lot of confidence during such an important purchase. Most importantly, Julie made sure our escrow was smooth, stress-free, and successful from beginning to end. We are incredibly grateful for her dedication, persistence, and expertise. We highly recommend Julie Lai to anyone looking for a knowledgeable, trustworthy, and hardworking real estate agent who truly goes above and beyond.

It's been an enormous pleasure to work with Jennifer! My wife and I are business owner. We tend to…read morebe very direct and assertive people. We also know that home purchase can be a very emotional process. So choosing a realtor, we definitely want someone that is experienced, communicate very clearly and directly - someone that we can count on being the voice of reason while understanding our needs and letting us know what we need to know when we need to know it. That's why we chose Jennifer. And that was exactly what she delivered. We started working officially with Jennifer in 2021 And finally moved into our dream home in the beginning of February 2024. Jennifer was there every step of the way - Giving us the attention and the space appropriately through the whole process. If you want to work with someone that is insightful and also no-nonsense that will get things done for you. Work with Jen.

Jennifer was very helpful and resourceful from the beginning. She listened very carefully to my…read moreconcerns and gave some great advice. She was not pressuring to sign anything but still provided great insight on home values when I asked her. Really appreciated her service!

I lived at one of the properties in Covina for a few years and the manager there, Margie, was…read moreamazing! Any issues I would have she was more than happy to help and I was always able to get a hold of her when needed. Which is rare since some managers you can rarely communicate with when needed, emergency or not. If I were to move back in the area, I would absolutely consider going back to that location because of her, she treats people like family.

Broken screen doors go ignored rotting wood slum lords who ignore as much as they can constant…read moreleaks crumbling infrastructure holes in walls mold everywhere but the rent continues to get raised frequently & 150.00 +. They take advantage of hard working families who pay full rent, were not charity cases, or living for free, but the owner could care less

I am writing to express my greatest gratitude and complete satisfaction with my real estate agent,…read moreDiana Wong, for her 5-star services throughout the entire home purchasing experience. Diana is 24/7 available to answer our questions or concerns from day one until close of escrow. Her efficiency, professionalism, and work ethnics are really appreciated, despite all the additional circumstantial challenges occurred during the COVID-19 pandemic. Diana is diligent about coming up with strategies to assist us in preparing competitive offers for the seller. Her networks in 626 neighborhoods is also another key factor for us to win in the house bidding war. Thank you, Diana for your patience and knowledge. I will certainly use her if I need more real estate services again in the future, and I will be very pleased to recommend her to any of my friends if they enjoy a relaxing and effortless home purchasing experience. Let the 'Diana Magic' happens and you will be surprised on the kind of service and outcome Diana is able to provide for you. Kenneth New San Gabriel homeowner

Christine Lin is not only a horrible real estate agent she's a terrible human being. I spoke to her…read moreface-to-face regarding my credit history and she pushed me to apply. She was "surprised" to tell me the one mark on that we discussed about for five minutes. I told her that if she doesn't pay attention or remember, that could affect me- in response she says some petty shxt that exposes her character. and GOD thank god i don't know her personally. Feel bad for anyone who comes her way or is around her. I can tell she just reeks of being a bottom feeder of human existence. No honesty, no professionalism, just a fragile, poor ego. Yes she was late, yes she's fake, yes she's probably not listening to you or won't remember because her life is in shambles. Enjoy my $30 or $40 you so badly need. Unfortunate shes around the 626 area. If you have to speak with her, I highly recommend making sure you either record the conversation so she doesn't "remember" something or if she "doesn't really know" the rules. Either way, clearly incapable, unknowledgeable, and unprofessional. And if she does something unprofessional and unethical, I advise you to report her to the California Department of Real Estate (DRE)

Nelson and the entire focus property team are some of the most caring, responsive people I've ever…read moreworked with. They are extremely timely with any issues, they care about you and whatever situation you may find yourself in. Really thankful I can trust and depend on this group. Thanks guys.

NOBODY move to any of the apartments that this company 'Focus Property Services' rents out…read more (Speaking from experience) - I will list below all of the things that are terrible. 1. Get ready to be treated nicely and receive communication from all management at the beginning of your lease but get ready to be fully neglected the longer you stay. They only want you for your rent money. 2. All agents are terrible at communication. Siurabe, Nelson, Kevin - the entire property as a whole. Get ready to send emails/phone calls/text messages and receive no response if you're in need of any type of assistance. 3. All of their properties are poorly made (construction) meaning you will be able to hear all of the residents residing around you way more than living a comfortable life. If you love hearing the toilet flush from your neighbor, perfect for you. 4. When maintenance is being done in another residents unit- get ready to NOT be notified that they are shutting the water down and who knows for how long. They won't answer if you call the office- as I've said, they only care if you pay your rent. Overall these apartments are incredibly terrible, communication deserves a -0000.1, I would grant this a negative star if it was an option instead of "1 star". Nobody move here if you desire to have peace, a comfortable living, if you want to be happy and not stress. You will be neglected. The most unprofessional management to exist.

My property recently had its first vacancy, and Abigail, the maintenance coordinator, and Denise,…read morethe leasing agent, were both a pleasure to work with. They communicated clearly throughout the renovation process and worked hard to market and lease the unit. Both are very knowledgeable in their respective areas, and I trusted their guidance in making the best decisions for my property. I truly appreciate their professionalism, responsiveness, and hard work! My property was leased out quickly and at the full price we agreed on.

Denise has been our realtor for our investment property for a few years now. We love working with…read moreDenise. She is responsive and supportive. She does everything well to get the property leased out. We highly recommend Denise to other people!

Extremely helpful and timely on all questions we needed answered! A wonderful company to help us…read morenavigate all the paperwork for us, first time buyers!

I want to share my sincere appreciation for Jimmy Lam at Lotus Escrow for the exceptional care and…read moreprofessionalism he showed throughout our recent transaction. As the daughter of the seller, I was closely involved in the closing process, and Jimmy truly went above and beyond. He took the time to thoroughly walk us through the escrow signing documents, ensuring we understood everything before moving forward. What stood out most was his willingness to make necessary corrections to the vesting/title exactly as the buyer had requested before filing--rather than simply relying on an amended letter. This level of diligence mattered greatly to me, as I needed to see those corrections reflected clearly throughout the documents prior to signing. Coming from a background as a paralegal, I understand how critical it is for documents and contracts to be accurate and properly executed. Issues that are overlooked can create serious problems down the line. Jimmy respected that perspective and never pressured us to rush. Instead, he honored our request to carefully review every document, giving us the time and space we needed to ensure everything was in my mother's best interest. I also want to acknowledge Janici Pan, who served not only as our agent but as a true advocate. She consistently ensured that every step of the process aligned with what was best for my mother. We deeply value her commitment and her belief that we are stewards of what belongs to God, and that such responsibilities should be handled with integrity and care. Overall, we are incredibly grateful for the professionalism, patience, and integrity shown by both Jimmy and Janici. Their attention to detail and respect for our concerns gave us confidence and peace of mind throughout the entire process.

Sincere Escrow is the best I've dealt with over the past three decades. Like the others, they were…read morecompetent, honest, fair, competitively priced, and professional. Sincere Escrow was so much more responsive, hardworking, fast, detailed oriented, cooperative, and pleasant. Although they are 100 miles away I will rely on them exclusively in the future. The lady buying one of my properties convinced me to try them. She had relied on Sincere Escrow before for 1031 exchanges, and wanted experts who could handle these more complex transactions. From the start, I was amazed by their speed, knowledge, and friendliness. They never made mistakes and responded instantly. They did a perfect job and earned my highest recommendation.

Worst title company ever! The will be a lot of fees end of escrow. I opened the escrow in Feb13…read more The escrow was closed in March 21. Today June 25! I have not received my money yet!

I've been living in A Designation manage property for 6 years now and recently had a few things…read morebreak down and each time they have fixed or replaced them immediately. This team don't mess around, they just get things done without delay.

One of the best management companies I've ever come across. You typically hear about horror stories…read moreabout the lack of care from a management company when you're a tenant but not here. From Ben, Neena, Olivia and the rest of the team each person I've dealt with listen to the requests made and immediately act upon it to ensure tenants are comfortable and secure within their living quarters. I've had experiences with other management companies that won't care to follow up with requests or issues but rather blame individuals or make them live with the inconvenience and just collect their monthly rent. Great to work but even better people!!