The depth of knowledge and experience of Drs Jordan and Enger is nothing short of remarkable, but…read moreeven beyond that, what makes this practice so outstanding is how much they care. Steven Immerblum DVM

From the owner: Complete care 24 hours a day, 7 day a week, 365 day a year. Welllness and urgent care to horses…read moreand farm animals. Coverage in the NY counties of Putnam, lower Dutchess, Westchester and parts of southwestern Connecticut. Performance Evaluations, Lameness Examinations, Advanced Equine Dental Care, PrePurchase Examinations, Digital Radiographs, Acupuncture, Reproductive Services and much more

(Updated review of Guardian Veterinary Specialists, January 7)…read more In the aftermath of my dog's emergency surgical visit to Guardian I have adjusted to rating by removing one star. While Guardian is superb in dealing with on site/immediate emergency triage, and despite having system in place for post-surgical follow up, Guardian does not reply to important questions or observations in any kind of timely manner (despite three days of daily outreach, Guardian only replied to one on my emails.) If you decide to use them, feel confident in the care you receive onsite, but do not depend on them for any timely subsequent advice or support. Instead, reach out to your regular vet instead.

My cat has had a condition for a few years that our vet couldnt diagnose, and 1 trip to Guardian…read moregave us answers. What a great facility & top notch staff Dr Zhou was super helpful, and his knowledge gave me peace to know that someone knows what's wrong with my cat. His assistant was also great. I highly recommend coming here with your pets

Been here a few times before. On March 21st, my dog fell down a flight of steps. I told him to the…read moreER hoping he didn't break anything. Met Dr. Kelly Kasica & staff. She was extremely professional and examined Terri throughly. We were in & out within about 1 hour, 20 minutes. I'm sure the fact that I got there at 9am on a Saturday also helped. But Dr. Kelly & staff was great. Thank you!

Its pretty good and fast. Some people will not be happy with the openness but thats what it is. You…read moresee everyones issues/pets in distress. If this is too much for you, do not come. Everything seems to be $500 per visit. Parking lot is dark, please fix that

It is the only emergency hospital I will use for my pets…read more They are caring and considerate and focus on the pet as well as you. My last visit I knew my old girl was ready to go. After being in the medical profession for over 35 years, I could not have asked for a more heartfelt experience.

I am writing to formally express my grief, anger, and deep disappointment regarding the care my dog…read morereceived at your emergency veterinary hospital. This letter is written not only in mourning, but in the belief that what occurred was unacceptable and must be addressed. From the moment we arrived, the experience was cold, transactional, and lacking the urgency or compassion one would expect in an emergency setting. At one of the most traumatic moments of my life, I was met not with reassurance or decisive action, but with delays and indifference. My dog Max was in critical condition and required immediate intervention. Despite this, there was a significant delay before a doctor was able--or willing--to operate. That delay had catastrophic consequences. During the time we waited, my dog's tumor ruptured. He hemorrhaged. He suffered a stroke. What may have been survivable with timely action became fatal. It was all about the money- transactional. I firmly believe that your team's failure to act with appropriate urgency robbed my dog of his chance to live. What happened is unforgivable. I hope that acknowledging it can prevent another family from enduring the same kind of loss.

Last night I brought my cat Jinx in for an emergency visit…read more Everyone was so kind and comforting and I couldn't be more grateful. Jinx is feeling much better and says Thank you for your help

I brought my cat in for an emergency visit as he was having dizzy spells out of nowhere. They got…read moreme right in, put him on fluids and tested him for several potential issues. The entire time their team was considerate enough to ensure I knew what was happening and kept me updated when we had to leave him overnight. I was so panicked and the doctor really helped to calm me down instead of jumping to the worst case scenario. Yes, you are going to drop a good amount of money for an emergency visit but I would've spent twice that to make sure he was okay. My cat is now back to normal and I'm so grateful.

I took my cat here to get his leg checked out after he got stuck in some furniture and was walking…read moregingerly. The care we got here seemed very good - it just took 6 hours from entry to exit. It was 4 hours until he was seen and then it cost $1k for an xray, visit and medication. Thankfully he was ok. I'm happy with the care - it just took a long time because the ER prioritized higher danger emergencies.

Yes one of my French Bull Dogs has a dermatologist! Thank…read moreyou to Dr H as her intervention has made a profound improvement in the daily life of my little Doris! The entire team is the definition of professionalism.

I wanted to give a "HUGE SHOUT OUT " to VCA SHORELINE ! My experience from start to finish was not…read moreonly professional but, the care and attention that my pet and I received went above all expectations.

I have never been robbed by anyone that didn't have a gun until I walked in there. The prices they…read morecharge for their services are insulting and the worst thing about it is that the consumer is left without a choice because the only other option is letting your pet die.

The patient advocate was lovely. The rest of the visit was absolutely awful…read more My dog ingested a pesticide and was having severe tremors and vomiting. She was unable to walk so I carried her into the exam room where a tech took her pulse, told me it was an urgent case, then left me and the dog alone in the room for over an hour with no update. I finally called the front desk from my cell to let them know we'd been forgotten, then someone came in and said the doctor would be in soon. We waited another half an hour for the vet to come in. When she did, she was unprofessional and downright rude. Any questions I asked were met with irritation, defensiveness, and outright lies (like when she claimed she didn't need to examine the dog because a nurse had conveyed the results of her intake exam in the back, even though no exam had been conducted). I understand they were busy, and I appreciate that being a vet is stressful. But this experience was unacceptable. I will not bring my pets back to Upstate Veterinary Specialties, and would not recommend them to anyone experiencing a medical emergency with their pet.

Everything went well. The staff and doctors are amazing. My chihuahua was diagnosed with a severe…read moreheart condition and was seen by Dr. Sedacca and his staff; they were informative, kind and very knowledgeable. Thank you.

We found an injured baby rabbit on our patio - the neighbors cat had bitten it and it was bleeding…read more We called many organizations and rehabbers in CT and NY but only got machines as it was after hours. A rehabber from NY got back to us and recommended VEG. They immediately took the baby in and began working on it and promised to call rehabbers to take it once it was cleared to leave. They were very gentle and you could tell they really cared. I am happy to know they are there and highly recommend them

To the incredible team at VEG ER,…read more I'm still at a loss for words and overwhelmed with gratitude for the incredible care you all provided Wally last weekend. Watching him fight for his life was one of the hardest things I've ever been through, but your team never gave up on him. I'm a firm believer in the power of positive energy and love, and I truly felt that at VEG. Beyond the teams incredible intelligence and skill, you provided a sense of peace even while I was completely distraught. You are all so personable that I actually found myself enjoying little moments with you, which made such a nightmare situation feel a little less dark. Wally is my absolute world, my best friend and my biggest source of happiness, seeing the compassion you poured into him means everything to me. Thank you for not giving up on him and for giving us more years of life together. You are all truly angels on earth and will have a permanent place in my heart. I wish you all the biggest blessings. With so much love, Wally's mom :)

I had such a negative experience at Community Animal Hospital - between the price gauging,…read morereceiving curses on instagram from their underpaid staff, ignorance of Dr. Redden who told me he had no idea what kind of food to give a cat for kidney disease and told me to perform primary research after verbally abusing me (I was told this is his usual demeanor), I was apprehensive with this animal hospital. Talk about a new world! For the first time, my cat wasn't feral in the foyer or with any of the vets and staff at Rhinebeck Animal Hospital. The level of caring, compassion, knowledge, and experience by every one of the staff at Rhinebeck Animal Hospital is stellar. I realized what a sh*tshow Community Animal Hospital is in comparison! Customarily, my cat has to be sedated and contrary to Community Animal Hospital, it didn't take 1-2 days but 1-2 hours to recover. There's a lot more, especially paying 67% less on fees - the estimates were right on target unlike Community Animal Hospital which changes estimates on a whim. Most importantly, I was informed that my cat's lab work revealed a reversal of his kidney disease in the one year since he's been a patient at Rhinebeck Animal Hospital. That's not only a miracle, but a testimony to them!

I used to swear by Rhinebeck Animal Hospital, but it feels like they've become overwhelmed by the…read morevolume of pets they're seeing lately. The reception staff has noticeably become less friendly, and I've been waiting nearly two weeks for an important return call--with no response. Unfortunately, I've decided to move to a different vet. If you're considering this as your primary veterinary clinic, I'd urge you to factor in the long wait times (even during emergencies) and the inconsistent level of service. While many of the vets are excellent, not all are, and the overall experience has left me very disappointed.