Absolutely fantastic care. They kept me updated on my Dogs status the whole time he was there and…read morehelped me find the most effective way to treat him with out spending extra cost. They even sent photos of him so I could see how he was doing. Really wonderful organization.

My cat has had a condition for a few years that our vet couldnt diagnose, and 1 trip to Guardian…read moregave us answers. What a great facility & top notch staff Dr Zhou was super helpful, and his knowledge gave me peace to know that someone knows what's wrong with my cat. His assistant was also great. I highly recommend coming here with your pets

Been here a few times before. On March 21st, my dog fell down a flight of steps. I told him to the…read moreER hoping he didn't break anything. Met Dr. Kelly Kasica & staff. She was extremely professional and examined Terri throughly. We were in & out within about 1 hour, 20 minutes. I'm sure the fact that I got there at 9am on a Saturday also helped. But Dr. Kelly & staff was great. Thank you!

Compassionate and professional in perfect combination. We can't say enough about every staff person…read morethat assisted us in an obviously scary and overwhelming time and did their best to diagnose and care for our cat while communicating clearly to us at every step of the process. We trust the staff at VEG ER unconditionally. We watched for hours as they helped several people arrive with various pets and they all were assisted in the same manner.

We've been to MedVet three times in 5 years. All positive experiences. The personnel were friendly…read moreand helpful. Wait times were reasonable. The vet was very communicative as well as the vet tech and front desk person. I know that there is a chronic shortage of vets out there, and I deeply appreciate the work that the staff at MedVet does.

I took my cat here to get his leg checked out after he got stuck in some furniture and was walking…read moregingerly. The care we got here seemed very good - it just took 6 hours from entry to exit. It was 4 hours until he was seen and then it cost $1k for an xray, visit and medication. Thankfully he was ok. I'm happy with the care - it just took a long time because the ER prioritized higher danger emergencies.

I have had to use them twice now for two carts, brothers, about a year and a half apart. They are…read moregreat, I love that they are 24 hour. They are kind and compassionate. No complaints. Here's something to consider. When Oreo was euthanized I took him here and requested a private cremation, paw clay print and fur, all included in the price. Jeter passed away at home so it was a private cremation only. I ordered the paw clay print too. The new thing was I had to call Final Gift (https://www.finalgift.com/) the following morning and tell them that I wanted his fur. When I called Final Gift told me it would cost $25 to get me some fur. Seriously? The amount you give for $25? Had I know this prior I would have cut all the hair I wanted for free. They get you through their grief. I gave this feedback to both Final Gift and the hospital, it's only right that people know this before hand so they can make the decision. So cut your pet's hair before you bring him in to the animal hospital if you don't want to pay this.

We had the most delightful experience at Katonah Bedford VCA! To codify the visit as such says a…read morelot, given that we'd schlepped there regarding an unresolved, terribly worrisome medical issue (recurrent ear infections causing vestibular issues) experienced by my otherwise purrfect, sweet, ebullient albeit occasional douchebag of miracle of a cat, Faunti (little Lord Fauntleroy, AKA Homeslice). We drove from Brooklyn to see DR. TIM CHAN, THE DERMATOLOGIST, because the excellent ER vet we saw at VERG, the best ER in Brooklyn, recommended him (he was a resident at Tufts when she was a grad student there). Hot tip: Dr. Chan is newish to the practice so at present you can get in with this brilliant, research-oriented yet utterly humanistic, thorough AF, compassionate, personable dermatologist much quicker than you can at NYC specialist clinics like Blue Pearl (obviously if you're local, even better!). It took us an hour and 15 minutes to get to VCA from Park Slope, Brooklyn (it would taken us an hour to get to the Upper East Side after parking so it's not that much of a further schlep after all). After going to Dr. Chan, I wouldn't feel comfortable going to anyone else for my animal's dermatological care (who knew that veterinary derms were ear specialists)? We'd been through the wringer when we got to VCA. Three generalist vet appointments and two ER visits and I felt nothing was resolved prior to the visit. Initially, there had been just a clear discharge and some head shaking but when the ear infection recurred, our little bunny of a pussycat was suffering from vestibular issues (extreme dizziness causing constant falls, bugged out eyes, and a head tilt) and the ER doc at VERG had strongly recommended we visit Dr Chan given that every time he went off an antibiotic, he'd immediately become symptomatic again. Dr. Chan went over pros and cons of different treatment options. He detailed the condition of Faunti's ears so throughly. He used a video otoscope to examine Faunti's ears. Generalists don't have this equipment and they were repeatedly unable to detect the state of one of Faunti's eardrums (whether it was in tact or completely ruptured) and Chan was able to determine its condition (if the eardrum is ruptured, ear cleaning at home isn't possible) and to get more literal insight into what was informing the recurrences. Chan has a delightful bedside manner and he conveys things cogently and intelligibly to dumbasses like myself. He knew so much about the anatomy of the ear of course and took into account every last variable of the backstory to make his recommendations. I was so so impressed by this doctor! I kind of wish he also practiced general veterinary medicine cause I'd schlep up to VCA for my little strudel's general vet care. A great thing about VCA is that they have an on-site CT scan should one be needed. I'd discovered that not every dermatologist I was considering had a CT scan on-site. If they don't, the animal has to go under anesthesia twice at two separate facilities should a CT scan and then a deep ear flush be warranted. VCA is a one-stop shop, as they have all diagnostic radiological equipment on-site. The nursing/vet tech, and front desk staff at the practice are absurdly wonderful. The place is also spotless. Shout out to Adriana and Kristina (nursing/vet techs) who are GEMS. They made our elderly cat feel like he was the belle of the ball, even while he was undergoing a fairly uncomfortable ear-cleaning. By the end, I felt hurt and embarrassed that Faunti didn't seem to want to stop hugging Kristina in order to go home with us! I'm like, "Bitch, make it seem like you love us as much as we love you!" But seriously, Adriana did a very comprehensive intake with us (sorry I babbled, you were so patient and asked such great questions) and was so gentle with Faunti. Kristina gave us great pointers on how to best dose, clean ears, and clip nails at home. VCA manages your expectations regarding billing (they send you an estimate, which includes a high and low of what you can expect to pay) and I was not shamed when I asked if there was a less expensive treatment option. Regarding cost, I didn't feel like anything was tacked on to pad the bill (and I have felt that way at times at other veterinary offices). What we were charged was totally fair if not on the low end of what I was expecting to pay given the quality of care and Chan's technical capabilities. We also have a very detailed estimate of what the next possible procedure will cost if Faunti suffers another recurrence. We've been in a two and half month nightmare with this situation and we finally found someone who could guide the ship to safer waters and for that we are infinitely grateful! Sorry for this dreadfully boring and meandering review if you read this far. I think it's safe to say I'm a fangirl of this doctor and his practice.

What an incredible group of people!…read more My dog is susceptible to pneumonia and when he had a wet cough on a Sunday, I knew it couldn't wait for his primary vet on Monday. In the past we went ton other emergency vets and unfortunately it was always a long wait, you were away from your dog the entire time, and they wouldn't release your dog to you until after you paid. VEG is different than all those places. We were seen immediately and while they do have an open concept ER, they gave us a private room just in case. The nurse (Diana) and the vet (Dr. Schwartz) were all incredible. They took such good care of our dog and us! They allow you to be with your pet during X-rays which I found amazing. No paying first then waiting for your pet to be discharged. You're as hands on as you're comfortable being. Amazing place.

What is there to say besides don't trust this place with your pet, your time or your money…read more To say we had a negative experience would at this point be an understatement. The behavior this practice has exhibited has been avoidant, evasive and disappointing. I called distressed after my dog was having complications healing from surgery after a lipoma removal. We arrived on a busy Sunday and were taken at the end of a triage. During our time there I voiced to MULTIPLE techs that my dog was bleeding through his gauze. 2/3 responses were a deadpan stare and the words "ok". It took 3 times of me asking/ pleading for someone to listen to me. Even then I was armed with loose gauze and a wee wee pad. When we were finally seen I was so relieved i let this all fall away. I was so happy my pet was taken care of I went home following their orders and protocol. The next day I realized all the sutures at the site had fallen out and we were back at square one after spending hundreds of dollars. Naturally I was upset and placed a call to the location. I was placed on an infinite hold 3 times with no answer until i called from my friend's phone to which they picked up immediately. I have been calling every day since Monday with not a single person giving me a call back or without any financial compensation for the negligent job they did. I have given them since Monday to give me a call back and fix this. I've called every day without a call back. So if you don't care about your pets or spending unnecessary money this is the place for you!

Thank You VEG for taking such compassionate care of Rousey. We are eternally grateful…read more If you ever need emergency veterinary help, I highly recommend **VEG Animal Emergency Hospital**. A family member's dog needed urgent care, and the team responded quickly and treated us with kindness and understanding. Leaving a 5-star review to spread the word about a hospital that really shows up when it matters.

I brought my bulldog in during an emergency situation. The team immediately jumped into action…read morebefore I even could get the words out. Peaches was there for over 8 hours as the team worked on her. They were so kind, so knowledgeable, and empathetic. Jolene never left her side, the level of care and attention she showed us and Peach makes me cry. Ash, Dr Healy, and every other person we interacted with are truly guardian angels. I don't even have the words to describe my appreciation for being able to take peaches home. I give my highest recommendation for someone who is looking for a team of experts during a time of need for our furry family members.

To the incredible team at VEG ER,…read more I'm still at a loss for words and overwhelmed with gratitude for the incredible care you all provided Wally last weekend. Watching him fight for his life was one of the hardest things I've ever been through, but your team never gave up on him. I'm a firm believer in the power of positive energy and love, and I truly felt that at VEG. Beyond the teams incredible intelligence and skill, you provided a sense of peace even while I was completely distraught. You are all so personable that I actually found myself enjoying little moments with you, which made such a nightmare situation feel a little less dark. Wally is my absolute world, my best friend and my biggest source of happiness, seeing the compassion you poured into him means everything to me. Thank you for not giving up on him and for giving us more years of life together. You are all truly angels on earth and will have a permanent place in my heart. I wish you all the biggest blessings. With so much love, Wally's mom :)

We found an injured baby rabbit on our patio - the neighbors cat had bitten it and it was bleeding…read more We called many organizations and rehabbers in CT and NY but only got machines as it was after hours. A rehabber from NY got back to us and recommended VEG. They immediately took the baby in and began working on it and promised to call rehabbers to take it once it was cleared to leave. They were very gentle and you could tell they really cared. I am happy to know they are there and highly recommend them

Dr. Carmichael is an exceptional veterinarian. From the moment we met, he was patient,…read morecompassionate, and truly took the time to listen to all of my concerns. He explained everything clearly, never rushed the appointment, and offered several treatment options, making sure I felt informed and comfortable every step of the way. What impressed me most was his gentle approach with my dog, Kuba. I'm still in awe that Kuba allowed Dr. Carmichael to examine him so thoroughly. That level of trust says everything about the kindness and calmness Dr. Carmichael brings to his patients. His insight also helped us realize that Kuba's poor appetite might not be related solely to his dental issues. I'm grateful that Dr. Carmichael looked beyond the obvious and encouraged us to consider other possible causes. Dr. Carmichael is not only an outstanding veterinarian but also a genuinely compassionate human being. His expertise, patience, and empathy are truly exceptional. We are so grateful for his care and highly recommend him to anyone looking for a veterinarian who treats both pets and their families with kindness and respect.

If you have an exotic like a bunny, never come here. As always, you come to a place like this in an…read moreemergency and we came here on a Friday at 6pm because our bunny had bloat. Waited here for 2 hours and they have absolutely no idea what they are doing. Zero experience with rabbits and the on call vet will not talk to me directly, I am just getting info through a vet that literally knows nothing about rabbits and is asking me to start just diagnostics for $1500. The emergency consultation cost us $331 and they literally did absolutely nothing.

I brought my cat in for an emergency visit as he was having dizzy spells out of nowhere. They got…read moreme right in, put him on fluids and tested him for several potential issues. The entire time their team was considerate enough to ensure I knew what was happening and kept me updated when we had to leave him overnight. I was so panicked and the doctor really helped to calm me down instead of jumping to the worst case scenario. Yes, you are going to drop a good amount of money for an emergency visit but I would've spent twice that to make sure he was okay. My cat is now back to normal and I'm so grateful.

This is an extremely over priced practice. I've been going there for 30 years, my dog has an ear…read moreinfection and I've called for 2 days now and can't get any one to answer my calls. When I opted for a call back 24 hours ago, nothing. I'm going to be moving on.

Meeting Dr. Jack Covitz 18 years ago on an emergency visit with my then 13 year old cat, Lacy, was…read moreone of the best moments of fate I have ever had. Dr. Covitz immediately calmed my very terrified little imp, a feat which had never been accomplished by multiple veterinarians. She had a UTI , and despite the distance, she and her brother, Wesley, (shout out to the staff [Kelly] that had to wrangle his 18lbs of terror)...had a new doctor. Dr. Covitz is a brilliant anesthesiologist, an extremely skilled surgeon, and truly empathetic medical professional. He got both of them through multiple surgeries, in spite of their ages, without negative side affects. Both were in good health after their surgeries and healed well each time. When the time came, he helped me prepare when I had to, say goodbye to them. He has always patiently and respectfully helped me through very emotional reactions, I cry at everything. When I was ready to take in a new rescue, he helped me find a beautiful little family, with a mama and her three kittens. My kittens are now 11.5 years old, and I just received the horrible news my Sawyer has Lymphoma. Jack was there for me yet again, and has helped me to set a protocol for Sawyer's care. Taking his advise we will keep him as comfortable as possible, and let Sawyer guide the depth of intervention. I will NEVER EVER EVER forget the many kindnesses, patience, and generosity of both he and his staff. I am filled with gratitude for having met Dr. Jack Covitz that fateful fall day in 2000. You will never find a more compassionate, empathetic, or skilled veterinarian. Thank you all at Carmel Animal Hospital! Petra P.

Dr Covitz has been so thorough with our Best Friend. The entire staff is always so helpful in every…read moreway.