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    Veterinary Emergency Group

    4.2 (172 reviews)
    Open Open 24 hours

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    Ruthy M.

    Thank you to the entire staff for taking good care of my baby. They were professional, treated my baby with care, & know what they're doing. My baby, King had a bone stuck in his throat and they were able to remove it. My only complaint was the wait time. I'm assuming they're understaffed and I was there for 9 hours. It took the radiologist 2 hours to read my dog's x Ray. Aside from the wait time, job well done.

    My dog Suede after a really bad injury
    Naja W.

    The staff are extremely helpful and polite, you can tell they really care about every pet that comes there for treatment. The experience makes you wish they weren't only for emergencies!

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    3 months ago

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    3 months ago

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    5 months ago

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    3 months ago

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    2 days ago

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    1 month ago

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    20 hours ago

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    11 days ago

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    2 months ago

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    3 months ago

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    4 months ago

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    2 months ago

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    3 months ago

    People who worked here are very nice but prices are absolutely ridiculous go anywhere else if you can

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    6 months ago

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    6 months ago

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    1 year ago

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    8 months ago

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    6 months ago

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    10 months ago

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    1 year ago

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    1 year ago

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    4 months ago

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    1 year ago

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    3 years ago

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    3 years ago

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    6 months ago

    My standard poodle has a bad habit of eating non-food itemsStaff were kind, compassionate and competent.

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    5 months ago

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    10 months ago

    They are too young and inexperienced to know how to handle emergencies. They also do NOT treat all emergencies.

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    2 years ago

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    1 year ago

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    2 years ago

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    Joanna C.

    Thank you for your review James. We hope Gracie continues to be well!

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    3 years ago

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    2 years ago

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    6 months ago

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    3 years ago

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    5 months ago

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    2 years ago

    Good people work here. Very considerate during one of the worst times of my life. I'm thankful we came here.

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    2 years ago

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    2 years ago

    Was able to quickly treat and diagnose my pug. The price however was expensive $5000 for two days.

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    Page 1 of 5

    Ask the Community - Veterinary Emergency Group

    Review Highlights - Veterinary Emergency Group

    Cannot speak highly enough of the gentle and compassionate care Dr Pugh, Justine and Shelton provided to our dog.

    Mentioned in 9 reviews

    Read more highlights

    Garden City Park Animal Hospital - My stray cat bundled up in towels as to not scratch the vets and to be able to handle her gently

    Garden City Park Animal Hospital

    (57 reviews)

    I chose Garden City Park Animal Hospital when I adopted my cats because Dr. Dattner had always been…read morekind to my family's dogs when i was growing up (~20 years ago), and was not disappointed. Scheduling an appointment has always been pretty easy, and the front desk staff have always been very nice/helpful to me. After adopting my formerly feral girl, i was a frequent flyer for a few months with prep, surgery, and after care visits, and they were always willing and able to answer my questions regarding prescriptions and payments. Most recently, I saw Dr. Lotus Altholtz, who was very kind and gentle to my 2 nervous cats (though my cats might complain that she wants me to cut back on their treats a bit). The biggest stars though, are the assistants (nurses ?) who help keep my 2 calm and on the table during exams. They are all very friendly, and help put both my cats and me, a very nervous first time cat owner, at ease. Sometimes appointment waits run a little long, but its a small price to pay, and they are certainly more timely than any of my doctors! I would definitely recommend using them as your vet!

    Took our babygirl (kitten) Juliet to her first appointment at Garden City Park Animal Hospital in…read moreNew Hyde Park. The office is very clean, and the staff are friendly and professional. The doctor was incredibly kind, compassionate, and caring with our new addition, very patient with all of our questions and concerns. We also have three other cats who have been coming here for about a year and a half, and every visit has been a great experience. Scheduling appointments is very easy and quick, and the front desk team is exceptional. Highly recommend!

    Atlantic Coast New York Veterinary Specialists - LOGAN BOY A WEEK BEFORE HE LOST HIS LIFE

    Atlantic Coast New York Veterinary Specialists

    (160 reviews)

    Worst place ever, I believe Dr. Petkov is part of the reason my dog passed away so soon!! his lack…read moreof knowledge attributed to her passing he recommended radiation first when she really needed a vp shunt first ! I wish I never took my dog here!!!

    My dog Harvey had ACL surgery in September 2025. Firstly I…read morewill say Dr Arnold Lesser "appears" to have competently performed the surgery. Now the bad part. The office he works out of is interested in 1 thing. Not my pet's well being. They are interested in money. The deal was a flat "package deal" of $6500. This was supposed to be $1000 discount as per Dr Lesser. This was said to me and my wife VERY clearly. That was the fee and no additions unless something went horribly wrong. Thankfully nothing did. He is healing. At each time of bringing Harvey in for the next step the office staff attempted to overcharge me. Each time I explained that the arrangement was a package deal of $6500. Each time they had to consult someone else as if it is not stated clearly on the invoice they and I both have copies of. Each time they backed down. Until... today. We are 10 weeks out from removing his stiches. This is the timeframe that Dr Lesser instructed me to bring him back for his final xray to make sure everything is good. It was NEVER said that this xray was an additional fee. Never did anyone tell me when I made the appt that there was an additional fee. I got there this morning to be confronted with an $854 estimate for this xray. I protested and said exactly what I said the prior 2 times. I was being over charged for a "package deal". First by the nurse, then the office manager. I asked her to contact Dr Lesser. She claims he says that is not what he said. YES YOU DID! Dr Lesser I hope you read this and 1 of 2 things happens: either you chew out the people who lied about what you said and reschedule Harvey's included xray OR you call me at (631) 258-8766 and apologize for lying to me. One of you is lying. You absolutely said the price was $6500 for everything. I cannot, with good conscience, say my dog was mistreated in any way at this place but I DEFINITELY was. I guess the bottom line is you had better get every little thing in writing from this place as far as cost because they WILL try to screw you. I gave 2 stars instead of 1 because Harvey is OK.

    Pet Cab NYC - Addy in @petcabnyc on her way home to me  Photo cred: pet cab nyc  - Joanne

    Pet Cab NYC

    (65 reviews)

    Midtown East

    I had a dire emergency with our 84 lb German Shepherd who had suddenly become virtually paralyzed…read more I called Pet Cab to take us to the ER at the animal medical center. Joanna responded immediately and she also was able to get a hold of a couple of strong volunteers to help lift our dog into the cab. She swiftly transported us to the ER where Joanna got out of the cab and made sure that personnel brought a gurney for my shepherd who could not walk & was promptly admitted. Joanna was so caring and kind during this terribly upsetting time. I had to call upon her again when our shepherd was discharged a week later and had to be brought to the vets for medical boarding. Joanna also sent her son to transport us and he is a truly lovely young man and equally as helpful. I again called upon Joanna when our Shepard needed to go to AMC for a check up and transportation back to the vets for another week of medical boarding. Pet Cab was so prompt so professional so caring Joanna is simply the greatest. and I will be calling upon her again because our dog. will need further transport. Transporting an 84 pound German shepherd is not an easy task and requires a lot of assistance and Joanna was always able to find assistance since neither of us could lift such a large dog. I simply cannot say enough good things about Pet Cab as a company they are reasonable reliable and just such lovely people. I very highly recommend them to anyone who needs to transport an animal.

    UPDATE: In July we booked another trip for our dog and were charged $468 in advance. We canceled in…read moreplenty of time but couldn't get our money back! I am not exaggerating when I say both me and my husband emailed, called, and texted. After I texted that we would leave a bad review, someone called who had a bad attitude but promised to refund our money. We finally had to go to the credit card company to get our refund in early September! I had really liked this business but this was absolutely unforgivable.

    Veterinary Emergency Group - emergencypethospital - Updated September 2026

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