Never experienced this kind of unprofessional behavior. I drove 1.5 hours to this location because…read moreI was very excited about the technology used and everything that was used and shown on social media. Location, stunning. I'm going to address two main things, The service started out okay but then shortly after instead of nice massage movements they started light slapping on my face and I don't personally like that which made me uncomfortable, at the end of the service they put a leg compressor and a face mask on and left the room for what felt like forever, so long that I started counting how many pauses in between songs which was 8, even if a song is 3 minutes long that's well over 20mins. I went to the front and paid for my service and sunscreen because I didn't enjoy the service but the product was nice. I still tipped because I know what it's like to be in the beauty industry working for tips. I reached out to the private line which I assumed was the owner cause it was sending me personal texts about rescheduling to give some feedback because I didn't want to put my girl on the spot and make her uncomfortable. I wanted the owner and her to have a private one on one coaching moment with the feedback that I left. You can read the messages listed above, but long story short it spiraled to such a point where instead of just giving private coaching, they had her try and call me to apologize, which is both embarrassing for her and myself and completely unprofessional. If you go to a restaurant and don't like your food, you don't see the manager, bringing out the chef to apologize to you right? they just fix the food and that's the end of it. I felt like they were completely targeting her and trying to make it seem like I was doing the same and they were telling me that she was ashamed which I was not trying to belittle her. I was just trying to share private criticism about not leaving someone in a room for 20 minutes to just lay there with a face mask on and getting too much slapping movements on the face which was making me uncomfortable. I would absolutely never go back just based on the way they treat their employees. On top of that they try to make it right with a $75 refund which I said that I would accept because I drove an hour and a half away and they stopped messaging me when I said I would accept so now they're not doing that either. I can never support a business that tries to make their employees feel small when they make a mistake and embarrass them. Good products or not these people are still people at the end of the day and trying to put them on the spot to call and apologize is crazy When I was just giving private feedback on something the made me uncomfortable.

Korean skincare lovers and just all around skincare lovers, this experience was incredible!…read more I recently visited Troiareuke in Lake Forest for a professional Korean skin analysis and facial experience, and I was blown away by how detailed the skin scan was. The scan measured everything from hydration levels, pigmentation, sun damage, wrinkles, pore size, and buildup, giving me a complete picture of my skin's health and exactly what I can do to improve it. Seeing the results in real time was both fascinating and eye-opening! The facility itself is absolutely beautiful, with high-end Korean skincare products throughout. As someone who loves Korean skincare, I was in heaven!!!! If you've ever wondered what your skin actually needs, I highly recommend scheduling a skin scan. The personalized insights alone are worth it--and trust me, you'll want to stay for the facial too! Alice helped me with the scan and Dana did my facial. Both were amazing! Book your appointment you won't regret it.

Sasha is a perfectionist, and that's what I was looking for! My lashes look very natural. It's a…read moremust for summer, rejuvenates my complexion, and I love it. The spa is as charm, Sasha offers a variety of services and the bottom line is: she's the best in what she does. Thank you, Sasha, for your hands and knowledge.

I am just adding to this review, I have never been more happy with my lashes & the friendship I…read morehave found in Sasha!!!! I would recommend her highly I am so happy I found Sasha, she is wonderful my lashes look and feel awesome- I have had them done a few times before and hands down she has done the best job by far the look amazing. Not only do they look amazing they feel light as feathers I don't even notice them. I'm so excited about meeting her, I have even booked an appointment for a facial in a few weeks and can't hardly wait

*The TLDR* I'm not a review person, but I had to write this…read moreone. I cannot sing Spela's praises enough!! She has a great energy, she is so knowledgable, and has top of the line equipment from Europe (before it even gets to the US many times), treatments are so relaxing, and her products actually WORK. K, now if you want the short novel: To be honest I was skeptical to get a treatment because it's the Wild West when it comes to ingredients and there's so much crap out there, plus my skin reacts to so much... BUT. I just had my first treatment with Spela and I'm sold. I have always struggled with very dry skin and I also have lot of food allergies- (especially gluten). Despite being super conscientious about what I eat and what I put on my skin, I kind of resolved that my best skin would always include redness and bumps on top of the dryness. Then, in the last two months, I got a new member to the club- I developed some serious issues with the edges of my mouth being constantly cracked and then my skin all around my mouth basically cracking off. gross I know. I hadn't told Spela any of my gut issues or allergies and she read my face like a book- immediately pointing signs that out that my gut must be very upset with me lol and my gross mouth situation was peri oral dermatitis and possibly a B12 deficiency (which I know I have). She was immediately so encouraging we were going to fix it all (if I promised to do my part of the work- she was very clear on that lol). She sent me home with a regimen and I'm not kidding, it's only one day/ 2 regimens later and my gross mouth is already like 50% better and my skin is glowing. I can't say my skin has ever felt "nourished", and that really is the only way I can describe what my face feels like. Overall, her whole space and the experience was so relaxing. I'll circle back in a couple months with an update- I finally have hope I can have control over my skin :)

SPELA!!!! My skin goddess!!! Where have you been all my life? Seriously people, she is AHH-MAZING…read more I've always just washed my face, toned, moisturized and thought I was good. I wore my SPF every day like I was supposed to. My skin is always red and inflamed and I chalked it up to.. that's just skin I have. Super sensitive too. The first appointment I had with her she could see right away that my skin was sincerely F'd up.. she was so gentle and only did what she could do. She set me up on a regimen.. and I'm always skeptical, like sure this cream or serum is going to change my life..but let me tell you... I listened to her and followed what she said. I could feel the difference. She gave me strict instructions about what to do and what not to do. 4 weeks later I came back for a facial and was blown away by my before and after pictures. Spela I am forever yours. Oh and did I mention she is so fun and sweet. So knowledgeable about skin. Do yourself a favor and book an appointment with her

Came here on Saturday around 6:40 PM, and I'm so glad I did! I first heard about this place from…read morethe signage at Quail Hill Plaza. When I looked it up, I found out they already have another branch in the Lake Forest area, so I went ahead and booked an appointment. The online booking process was super easy and convenient! I went with the Seven Falls Special, which includes a 60-minute body massage (I chose deep tissue) and a 30-minute foot massage. Oh my goodness, the foot massage was heavenly! My masseuse, Stacy, has healing hands. She patiently worked on all the stubborn knots in my neck, shoulders, and lower back. The 60-minute body massage flew by way too quickly! I'm really hoping the Quail Hill branch opens soon so I can visit more often since it's much closer to home. Definitely looking forward to coming back!

As someone who has tried many different massage parlors and spas, I highly recommend Seven Falls…read more It's excellent -- everyone on the staff is so kind and welcoming, and I've had nothing but positive experiences here. I especially cannot recommend Jason enough. I've been dealing with chronic back pain for almost two years, largely from extremely tight back muscles due to lifting, slight scoliosis, and spending all day at a desk as a lawyer. I've tried just about everything at this point (physical therapy, chiropractors, muscle relaxants, etc.) and nothing has solved the problem. I've now seen Jason three times over the past five or six weeks, and the difference has been incredible. I usually book a 60- or 90-minute targeted deep tissue massage focused on my back, shoulders, and neck. What really sets Jason apart is how attentive he is. Every massage has been a little different because he actually takes the time to figure out which muscles are especially tight, where the knots are, and what needs the most attention that day. He's incredibly thorough and clearly knows what he's doing. He also regularly checks in about the pressure, which I appreciate because I prefer pretty firm pressure. For the first time in a long time, I feel like I'm actually making progress with my back pain rather than just getting temporary relief. I am not waking up with bad pain all across my back and shoulders anymore. At this point I am booking regular massages with Jason every 2 weeks. If you deal with chronically tight muscles or want a really effective, targeted deep tissue massage, I highly recommend Seven Falls and also Jason. He's phenomenal!

I called about a Groupon, made an appointment, confirmed it through text, then on the day of my…read moreappointment, a few hours before, I called to see if I could come earlier and they tell me they can't do it. So if I wouldn't have called, you would've told me you can't do it when I showed up? What poor communication skills. Awful

I'm really happy to finally be writing this review about my laser treatment. I don't usually leave…read morereviews, but I wanted to for this -- and I waited about two weeks so I could see the real changes in my skin first. I struggled with acne from my teenage years into my mid-20s, which really bothered me. Once my acne finally calmed down, I decided to visit the medspa to work on my acne scars and skin texture. This was my first laser treatment, so I was honestly pretty nervous. Lyndsey was my nurse, and she was amazing. She's very knowledgeable and explained everything about the procedure and how it works, which helped me feel a lot more comfortable. The facility was very clean and professional, too. I had Nordlys resurfacing and IPL done. I won't lie, it was a little painful, but totally worth it. Lyndsey made it much easier by checking in on me, giving me ice packs, and adjusting the settings during the treatment based on how I was feeling. Now that I've had time to see the results, I'm really happy with the improvement in my skin. I'm definitely going back (actually planning to schedule my next treatment right after this) and highly recommend Lyndsey. She never pushes unnecessary treatments and really takes time to talk through your skin concerns and choose the right options for you.

Trang is absolutely beautiful, inside and out! And she has helped me to look and feel beautiful…read moretoo! Love her!

A facial with Trang is a wonderful, relaxing experience. She customizes the products according to…read moreyour skin's needs, gives the best massage and is so knowledgeable and kind. My skin feels amazing, thank you Trang!

I have been a client with Dr. Jafari for more than a decade, she always takes good care of me and…read morenever upsells anything like the others in the same business. Her staff are all well trained and knowledgeable, my microneedling esthetician Sophia is the best! She's detailed, patient, and takes pride of what she's doing. I'm happy with the result and looking forward to taking the next session very soon!

Response to Amoderm:…read more Your response contains several inaccurate statements. My concerns did not "magically reappear" after 8 years. The swelling, lumps, discoloration, and contour irregularities have been present continuously since the original treatment and have been documented throughout the past eight years by multiple medical professionals. Shortly after the filler was placed, I sought evaluation from a nationally recognized injector and trainer who diagnosed malar edema and advised that the filler had been improperly placed. This was my first experience with tear trough filler or any filler. Since then, I have consulted numerous injectors, vein specialists, and oculoplastic surgeons, all of which is documented. Contrary to your statement, there is extensive published discussion within the aesthetic community regarding the long-term complications of tear trough filler, including persistent swelling, malar edema, Tyndall effect, migration, and filler remaining detectable years after injection. These are recognized complications and not claims I have invented. I have never stated that this experience was a "new" problem that suddenly appeared after eight years. I have consistently stated that it has been an ongoing issue since the original treatment. My review reflects my personal experience and documented medical history. Facts, opinions, and personal experiences are not defamation. Since you have suggested legal action, I welcome the opportunity to pursue this further.

My sister and I had an amazing experience. There is only one esthetician and she was soft spoken…read moreand gentle, used Korean products and has an amazing skill using her hands. We got the Meridian (or Acupressure) massage or"gyung rak" massage in Korean. She evened out my asymmetrical face. Highly recommend!

Mina is amazing. Facial quality and products used, made my skin feel so refreshed. I highly…read morerecommend this if you are looking for authentic Korean Facial. I will definitely be coming back.

Calming & Cozy!…read more Came to Aroma head spa with my friend and had an amazing experience. They do a scalp analysis and let you know what the best treatment is for you! Highly recommend! (: