I've been seeing Bela for over 5 years and truly can't recommend her enough. She's the perfect mix…read moreof knowledgeable, calming, professional, and fun. She always makes the entire process feel easy and comfortable. She's amazing! From Botox and Dysport to PRF, I always feel at ease in her care. Bela takes the time to educate, answer questions, and make sure you feel confident every step of the way. I always leave feeling refreshed, excited, and so happy with my results:)

Bella is talented, and I was happy with the actual Dysport results I received from her. This review…read moreis not about the quality of her work. It's about the overall experience surrounding it, which consistently felt far more difficult and time-consuming than necessary for relatively routine aesthetic treatments. From January through May, the process involved paid consultations, long scheduling gaps, delayed communication, unclear coordination, waiting, and repeated back-and-forth. Communication with Bella directly, including over Instagram, often felt fragmented and inefficient, which made even basic scheduling feel unnecessarily complicated. I also felt consultations frequently expanded into broader and significantly more expensive treatment plans than what I originally came in seeking. While I understand recommendations are part of aesthetics, the overall experience often felt more focused on escalation than simplicity. Most recently, I mistakenly arrived on the wrong appointment date, which I fully take responsibility for. However, after months of coordination, rearranging childcare, driving to Los Gatos repeatedly, planning around travel during Mother's Day weekend, and then waiting another 20 to 30 minutes to see whether I might possibly be accommodated, only to ultimately be told no, I realized this simply was not the right fit for me anymore. What stood out most throughout the experience was the complete lack of flexibility or operational ease at any stage of the process. Luxury service should reduce stress, not create more of it. Ultimately, I realized I no longer have the bandwidth for this level of friction around relatively routine aesthetic maintenance, especially when there are many other talented providers in the Bay Area.

I went to Jaeny for Botox and Filler treatment and I couldn't be more pleased with the results. I'm…read morea Bay Area native and I've been doing Botox and Filler treatments for over a decade. I can be overly picky and detail-oriented, to a fault, but Jaeny exceeded even my highest expectations--which I don't even realistically expect to be met especially having undergone these procedures so many times before with other providers at other businesses, etc. I'm rating this business and Jaeny 5 stars, first and foremost, because of the level of unmatched skill (in my opinion), experience, and expertise that Jaeny brings, which showed in the results I've achieved, and secondarily, I'm rating this business 5 stars, because certain values/traits such as honesty, integrity and customer service are just as important to me. Specifically, the office staff were friendly, professional, and knowledgeable; and I also appreciate the upfront and transparent pricing the business offers. Pricing itself isn't necessarily my utmost concern (I'm willing to pay more for above and beyond results), but price transparency, consistency, and overall honesty in dealings and practices as a business are so vitally important to me, on personal principles, and it was apparent from my very first interaction with the business that this is exactly how they operate. (They also happen to offer very reasonable and market-aligned pricing, along with discounted packages, etc., for those wondering.) I want to conclude with my sincerest compliments and gratitude to the one-and-only Jaeny (because you are so uniquely skilled at what you do) for thoroughly indulging me by listening to everything I had to say, and what I was looking to achieve, looking at all of the photos I brought in, lol--going above and beyond to truly understand what I was looking to accomplish, and then fulfilling each and every single one of my expectations, beyond what I had hoped. I'm so glad I found this place and I look forward to coming back!

loved the price transparency & booked a 3-session bundle for microneedling. very clean and…read moreprofessional location, and the receptionists were super friendly and non-judgmental. jaeny did all 3 of my sessions, and it was seriously so painless and quick with how light-handed and experienced she is! (definitely recommend numbing for the full hour before the appointment btw lol) she gave me aftercare tips and other skincare suggestions as well. will definitely return for any future needs :) highly recommend!

Great way to celebrate me Shiva is : Amazing! Professional!! Gentle! This girl knows her stuff and…read moreputs her heart into it! I'm 70 going on 50, what a transformation. I checked the reviews. I went through AI did my research for more than a year, I'm so glad I did this! It is better than I expected and all in all a great experience. I was scared and terrified to do fillers sculpture Botox because of all the bad publicity. Don't let fear govern your life make the today and age gracefully. God bless all the people great service. :)

I was referred to La Vie MD. A family member went to the Danville location for GLP-1 treatment for…read morebeing overweight. The Los Gatos location is closer to where I live, so I sought consultation and treatment. When I started treatment at La Vie MD, I was unaware that there was a discount for first-time prescriptions for GLP-1. Therefore, I paid full price for low-dose GLP-1 medication. I inquired about the initial discount more than a month into my treatment and was refused the discount offered to every customer. Instead, I was offered the entry-level price to continue business and refill medication for at least another three months. I had several meetings with Shiva Rostampout, and we slowly increased the dose at her request. In my final month of prescription medication, we were still not at the target or goal therapy agreed upon when starting the medication. Shiva Rostampour stated that I had to increase my dose slowly and that they wouldn't be able to increase my dose until after the completion of the works. I asked for literature, research, or any medical documentation to support her assertion--she provided none. She agreed to increase the dose on the condition that I "consent." She asked me to handwrite on a pad with a pen that I consent to taking an increased dose of medication. She then took the bag of medications and returned to the medication room. I positioned myself so that I could see inside the medication room to witness the medication being drawn up. When Shiva Rostampour noticed that I was looking into the medication room, she promptly closed the door. I asked if drawing up the medication was a private matter and if I could see the medication being drawn up. Shiva Rostampour stated that clients are not allowed to see what is inside the medication room. The first two syringes on the top were the correct dosage we had agreed upon; however, two full milligrams were missing from the other two syringes. I called to ask what happened--why were two syringes so short in medication? She stated that somehow two milligrams had accidentally been injected into the bag. I also inquired further about why the door was promptly closed when the medication was being drawn up--it was my understanding that it is the patient's right to see what medication is being given and to witness that medication being drawn up (preparation). I asked if she was afraid and inquired whether actual medication or water or some other substance was being drawn up. I asked if I could return to the facility to witness all of the medication being redrawn. Shiva Rostampour accepted. I let her know I was approximately 30 minutes away (it would take another hour just in commute to address). She called me approximately 15 minutes later; I was unable to answer. I called back three times, with no answer. The secretary, Shelby, called me back and let me know that Shiva Rostampour stated she was taken aback by the conversation and that she was willing to offer a full refund for the month of medication she gave me that day. I compared the opacity of the syringes given to me in the clinic to another with the medication in question. The opacities were different. I called on 2/10 to discuss the differences in opacities with Shiva Rostampour, she was unavailable to discuss via phone call. She stated that a refund had been issued and the case considered resolved.

I've been going to RefinedMd for a few years now. 99% of people who see me, cannot tell I've ever…read morehad anything done to my face. That's precisely why I keep going back. My goal for my aesthetics is to look like me, but slightly better. I've had Botox: -around eyes -forehead -eye brow lift Upper lip(lip flip) And I've had Filler, In my lips. Each time I've had the most amazing experience with the staff and injector. My injector is Rachelle. First, she is STUNNING! Second, she is really good. I bruise no matter what. So there's that. But she always makes my lips look so natural. I wish I could say it's pain free, however my body metabolizes the numbing stuff so fast that I feel everything. Hahaha Rachelle is really amazing when it comes to natural aesthetics. This review was way overdue. Thank you to Rachelle for always making me look amazing!!

Extremely disappointed with this experience. We paid $300 (the lady on the phone reassured us this…read moreis nonrefundable but will be used on the operation if we proceeded) for a consultation that would b , waited over 30 minutes past our appointment time, and then the consult lasted only about two minutes. The doctor said she was not comfortable performing the procedure, even though photos had already been reviewed beforehand -- so I'm not sure why we were even scheduled and charged. We were told the surgery would cost between $600-$1200 and that the $300 consultation would be applied toward the operation. Afterward, they went back on that and said the consultation would not count. Then we received an estimate for $1800, which effectively cancels out the original $300 they said would be credited. This felt misleading and dishonest from start to finish. I would not trust their pricing or their promises.

This is an incredibly professional, well-appointed, and beautiful office space tucked away in LG!…read moreIf you are interested in any med spa treatments of any kind, this is your place, and Helen is your girl! She is truly the best. I love that we started with a comprehensive "face balancing" consultation. We built a plan based on my pain points at the time and where I'd like to be and when. Helen is super careful about taking things slowly and avoiding an "overdone" look which I really appreciate!! She is methodical and precise about where to place botox/filler. The appts are not "in and out" but that's what I appreciate the most: she takes the time to make sure everything is done carefully. (And shes just a lovely human!) As a stage actor and someone who never wants to be fully frozen, Helen has perfectly walked the line between wrinkle-smoothing and maintaining facial movement for me. I've never felt more like myself with a nice little zhuzh! She's got a customer for life! Thanks, Queen!

Clinic highly recommended by a friend who had a surgical procedure at the Palo Alto location…read more Called to schedule a consultation, initial booking via text message then call very easy, paid $175. consultation fee at time of booking. 3 days prior to appointment I received a text reminder and then another reminder 1 day prior. I arrived to clinic around 2:50pm for my 3pm appointment. Was taken into room at around 3pm and was told to wait. At around 3:12pm, I walk to reception to ask how much longer and was told that Heidi was "finishing up her appointment" so I go back to room and wait for another 15 minutes. At 3:28pm, I walk back out to reception to let them know I cannot wait any longer and begin to queue outside the bathroom which is next to the reception desk. At this point, I see Heidi escorting her client out to the reception desk. I hear the receptionist tell her that her 3pm client has been waiting and Heidi responds "I wasn't told she was here" or something along those lines. I then proceed to follow Heidi into the room to collect my coat/purse to leave and Heidi is super aloof not apologetic in any shape or form and says "well I am available now if you are able to stay" and I reply "No, I have been waiting for 30 minutes. I was told if I was 10 to 15 minutes late that my appointment would be rescheduled but it's OK for you to be 30 minutes late???" As I was walking out, not one person made an effort to explain the tardiness, apologies for the inconvenience nor offer me an alternative solution or at least a refund for the consultation fee. Someone behind the reception desk did make sure to say "Thank you so much, Sasha!" Three days later, still no calls from L&P but I did receive a follow up email. Just got off phone with answering service requesting a refund,. Received a call back from receptionist within 5 minutes, they left voicemail stating refund has been processed. Again, no apology, no effort to rectify situation. Your time means nothing to them.

This review is for Alice and the front office team that helped me out on my first visit here…read more Walking in everyone who helped me complete paperwork was very friendly and helpful, definitely helped to be greeted with nice smiling faces especially when you're about to get poked and prodded , hehe. I was led to a private room fairly quickly, though I did make an appointment, Alice's assistant helped me complete consent forms and paperwork and then Alice joined me afterwards. I came in for some Botox today and mentioned I was unhappy with my current Medspa because I feel like my injections have not been lasting long and also feel like the injector have been missing spots that I had concerns about. Alice was very knowledgeable and recommended Daxxify to me and even explained the science behind it (though it flew over my head even though I nodded and made "mmhmm" sounds" ) and it was very much appreciated. However, I was sold on how much quicker it takes effect and also the pureness of the toxin. And Alice was right ! 2 days later my 11s are gone completely and you might well call me Elsa because I am FROZEN ! (In a good way lol) Alice was also helpful in suggesting other procedures for my other concerns that I will definitely be coming back for !

I just had initial consultation with Allie and it was great! She seemed knowledgeable and…read moreunderstood my needs and suggested few things that i could do at the spa and at home to improve with the dullness of my skin. She even got me few samples to try out before our facial session so I could see if it worked for me and buy them if needed. The office itself is very nice and all equipments looked new and clean. Excited to book my first session and will update my review after that as well!

Such a welcoming and genuine place!…read more I've been thinking about Botox and fillers for a long time but honestly knew nothing about the process. From the moment I walked in, I felt completely comfortable. Louise at the front desk was so sweet and knowledgeable--she explained the different services clearly and was very transparent about her own experiences, which I really appreciated. Maryam did my first ever lip filler, and she was amazing. She has such an energetic and comforting manner and never once made me feel pressured to do more than what I wanted. She really focused on understanding my goals and made sure they were met. Throughout the appointment, she explained everything she was doing and checked in to make sure I loved the results. The whole experience felt effortless and supportive. Everyone there is beautiful and inviting, not superficial at all. You can tell they genuinely want you to feel happy and confident with yourself, not just sell you more product. I already booked my next appointments with Maryam and can't wait to come back. I absolutely love this place

Called this clinic since I was interested with laser treatment for acne scars. I wasnt informed…read morethat consultation would be with someone named Louise who wasnt a medical professional at all. During our consultation she was pretty much trying to "judge" whats wrong with my skin/face and wanted to upsell facials and other treatments. She was very pushy and I didnt feel comfortable continuing anymore since I felt like I wasnt being heard and she said "you cannot start the treatments without committing to facials" despite explaining that I have an actual derm I see regularly. The whole interaction just felt very uncomfortable knowing that this lady whos not a medical professional is giving medical advice?? I have gone to other medspas and I am a nurse myself so I see what she was doing. Super weird interaction, she seemed like a sales person just wanting to get commission badly..

I have to share how happy I was throughout my experience with Dr. Jerome Liu and his team!…read more Dr. Liu is one of the kindest doctors I've ever met. After going through multiple consultations meeting other doctors he by far made me feel the most comfortable. I had a lot of nuances in my case and he carefully thought them through with me. I never felt rushed or questioned- he truly took the time to listen to me and be present. His team at SVIA also was so kind and helped make the whole process very easy from beginning to end. On top of all of that I am also very very happy with my results! You can tell he is a competent and talented doctor. Post surgery he and his team took amazing care of me. If I had to do it over again, I would definitely choose SVIA time and time again. Thank you Dr. Liu!

So thankful for the SVIA team. great experience with them always. The girls at the front desk are…read morealways cheerful and kind and my results are incredible from Alice. Thank you!

Went out to an event last night, woke up this morning and knew I needed a detox. Last time I got an…read moreIV was in Vegas, and I thought that was the standard... nope. This spot topped it easily. I brought a friend, and we both got taken care of the same way--no rushing, no upselling. They actually listened to what we needed, what we did the night before, and what our day looked like, then tailored everything for each of us. The vibe was super chill and welcoming. No loud chaos, no pressure, just a calm setup where you can actually relax and let the drip do its thing. The staff checked on us without hovering and made sure we were comfortable the whole time. I walked out feeling like a million bucks--clear-headed, hydrated, and like I actually got my whole day back. While I was there, I noticed they offer a lot more than just "recovery." They've got options for immune support, inflammation, energy, and etc. So it's really not a one-type crowd kind of place--anyone could benefit depending on what they need. Honestly, it's worth a visit. You'll be surprised how much better you feel after. Aaaaand you already know I'll be back whenever I'm in town !

This place is amazing and the whole process was painless . Even starting my IV . It's great to have…read morethis as an option instead of sitting in a clinic or ER when all you need are fluids . I felt better right after .

I've been getting hydra facials from Kennedy for the past 6 months and I've seen an improvement in…read moremy skin. I really appreciate that she's always prepared and on time. In addition, she's really thorough with the treatments and even gives great suggestions on how I can improve my skin overall. And my skin always feels so refreshed after the facials! Other than that, I've also been getting dysport for my crow's feet from Kevin. My experience has been great thus far and I'm very satisfied with the results. He's very knowledgeable and experienced in performing this procedure to make results very natural.

Teresa was very knowledgeable and helped the process feel less intimidating since it was my first…read moretime getting fillers. I got my lips and chin done and I'm very happy with the results!