The doctor was attentive and took the time to explain what was going on in a way I could actually…read moreunderstand. I appreciated how they asked questions and really listened before jumping to any conclusions. The staff was nice too and helped move things along without making it feel rushed. Everything seemed clean and organized. I left feeling like my concerns were taken seriously and that means a lot. Would probably come back again if needed.

Using, my iphone maps, it tried to kill me getting here. haha, told me to turn into the curb into…read morethe building.. Regardless of that factor, the building itself is very modern and the office is nicer than you would expect. There are usually short wait times: AWESOME but sometimes, one can feel ... dismissed. The receptionists are straight forward on the policies your insurances. There are 2 dermatologists: male and female. Dr. Michael Hoang Duong and Dr. Katherine Hong Do. Similar names, so kinda confusing. They offer a lot of services from medical skin problems like eczema (my son has it and Dr. Do helped him a lot!) And they do more cosmetic procedures such as botox, laser hair removal, fillers) A tip: Like every doctor's visit, please make sure you pay attention to your copays and deductibles before coming. Call your insurance if you must to verify. So in all, my 4 stars are in regarding to the visit I had to for my son. Good news is, he's a lot better!

I came here for a biopsy and was very nervous before the appointment. Dr. Andrea Caro and her…read moreassistant were both very friendly and caring. They knew I was scared, so they kept talking to me during the procedure and helped me feel more relaxed. Dr. Andrea Caro was very gentle and did everything carefully. The whole procedure felt much faster than I expected, and I didn't really feel pain or fear at all. They were both so sweet and made me feel very comfortable. I really appreciate their care.

Saw a doctor (S. Chang) who was in bad attitude toward patients, simply impatient and…read moreunprofessional, patient questions were discouraged, and hoped patient to leave asap. To be fair, the front desk is generally friendly and fine, and phone conversation with non-doctor recipient before the actual visiting was pretty oaky.

I have a tick bite that hasn't completely healed in over two months. It doesn't itch or bother me,…read morethough I worry about it. All of the dermatologists I contacted in my area - Oakland - either weren't accepting new patients or were difficult / impossible to reach, so I decided to see Dr. Chiang, even though his Fremont office is 35-40 minutes away. Dr. Chiang's staff is efficient & also asked if I had any other questions besides my tick bite - & I did have minor issues that I wouldn't otherwise have seen a doctor for. Dr. Chiang was nice, warm, friendly & smart doctor. He prescribed some ointment to help my tick bite heal & prescribed antibiotics to address possible Lyme disease. Doctor helped me with my minor problems: 1) dry skin on the back of my neck - turned out to be eczema, to which I apply the same ointment I'm using on my tick bite; 2) plantar warts on both feet, which Doctor "killed" by freezing; and 3) a cholesterol spit under my left eye, which doctor said is fine & I can "treat" by addressing my overall cholesterol levels. Dr. Chiang practices out of their Pleasanton office on Saturdays, so I'll go there for my follow up. It's much closer, about 20 minutes away!

Extremely caring person!! Great care, great service…read more The best at what he does. Thank you doctor Chiang

Dr.Chan is definitely worth the wait…read more It may take 1.5 - 2 months to see her, but she is so worth the wait. She takes her time to address your concerns and you can tell that she really cares about her patients. My co-worker recommended me to see her and I'm so glad that I did. I can tell that she is very knowledgeable and knows what she's talking about. If you're looking for a great dermatologist, go visit Dr.Chan. Her office is located on the third floor at the PAMF.

Thanks to yelp that I finally found a dermatologist who was very knowledgeable and didnt just rush…read moreme out of her office! I was really lucky as she is hard to get an appointment. I actually spoke to a person in the dermatology department and pretty much said that I saw another person who pretty much rushed me out of her office and barely gave the attention I felt I needed. Dr. Chan's assistant called me back and said she had a quick opening and I rushed over. She was wonderful! She was super informative and gives you a bunch of options and doesn't pressure you as well. If I ever need to see a dermatologist again, I will definitely call for her! Thank you so much Dr. Chan!

I've been coming to RenewMD for over a year now and have nothing but great things to say about it -…read morethe staff is fantastic, the facilities are always clean and organized, and the different treatments I've tried have really made a huge difference on my skin. Oh, and did I mention how fantastic the staff is? I would 1000% recommend them!

I went online looking for a chemical peel and found RenewMD, I liked what I saw and decided to book…read morean appointment. When I did I noticed the system only had options for facials. I figured I would book for facial with Jassi and call to let them know I wanted a chemical peel. Day before my appointment, they called and confirmed my appointment and confirmed my chemical peel and I was so excited! I came in the next day extra early just incase there was any forms to fill out but they just asked for my name and let me know they will be with me shortly. Soon after Jassi came and got me and took me to the room and she was so warm and welcoming!! She explained the entire process of the chemical peel and even told me about Diamond Glow which would only enhance my chemical peel and explained that process and benefits as well. After thinking about it ( for about 30 seconds) I decided to add the Diamond Glow to my Chemical peel. I'm so glad I did because it was so relaxing and I could just feel myself falling asleep because Jassi was so gentle and would always make sure I was doing okay. The chemical peel process was as expected, it burned but that had nothing to do with Jassi, she gave me the fan before the process and turned it on the highest setting. Overall, I will be back for another treatment and I'll bring my family with me!

Dr Dhawan is very knowledgeable and very very knowledgeable. God bkless him…read moreHe went throughly on my skin conditions and applied a multifaceted approach to my issues, that are working.

Came in with some ongoing issues and felt like the doctor gave a good amount of attention to what I…read morewas saying. They didn't jump to conclusions and looked at the big picture. Asked things about daily habits and other symptoms I hadn't considered. The nurse was also pretty kind and helped keep things moving. Could be a bit more organized in the front but the visit itself felt thorough and balanced.

I've had eczema my entire life, which was well controlled with topical steroids prescribed by my…read moredermatologist in Southern California. Recently, I developed a new skin condition and, due to my busy work schedule, I booked an appointment with a dermatologist through Zocdoc. Unfortunately, my first experience with a dermatologist near my workplace was disappointing. I was misdiagnosed, and the treatment approach was not aggressive enough to address my symptoms. I decided to seek a second opinion and found Dr. Charles Chiang through Zocdoc. Dr. Chiang is, without a doubt, the best dermatologist I've seen since moving to Northern California. He is extremely knowledgeable, took the time to truly listen to my concerns, and carefully evaluated my condition. He correctly identified that I was dealing with psoriasis and developed a treatment plan tailored to my needs, including different medications for different areas of my body. I'm very grateful to have found Dr. Chiang. His expertise, attentiveness, and thorough approach gave me confidence that I was finally receiving the right diagnosis and treatment. I highly recommend him to anyone looking for a knowledgeable and caring dermatologist.

I want to thank Charles Chiang for giving my life back…read more I was struggling with psoriasis for 15 years before seeing Charles Chiang. I tried every possible "cure" out there with no results. Charles Chiang attitude not like any other doctor, he treat you personally and with care.

Experience to me felt like it was more money driven than actually wanting my skin to be better…read more Per my visit: Doctor tends to over talk and doesn't allow me to address any other further questions I may have. Instead of asking what I eat, what is my skin care routine, and what she recommends me to do, she stated I should do chemical peeling once a month with her, which is 200 dollars. It ruined my skin barrier and I started to break out even more, it was the worse acne I ever had. She stated it was purging, but this left so many scars on my face, and previously my skin was alright. I came in to get my acne scar reduced since I had a few in high school.. and my skin use to be so clear people as people would mention that I was glowing...

Sandra Yeh is great. She is friendly, polite, honest and down to earth. She is knowledgeable about…read moreskin issues and skin care. She provides sincere advice and her advices are always in your best interest. She is punctual and easy to talk to.

I feel like this place ripped me off $700 for 3 minutes. And really, she didn't do anything. She…read morewas in such a hurry because she was already far behind, because she was late, I don't get these doctors that think they're above everybody else they're not so I do not recommend this place. Go somewhere else. Thank you and have a good day

This Center is a joke. They sent me two text messages with an earlier appt and then another with a…read morelater time. The doctor there (won't mention) had no idea about the back office chaos as this wasn't the first time. He basically shrugged his head regarding miscommunication and told me to book another appointment in a couple of weeks for a possible skin cancer follow up and blue light appt. Receptionist said "We can see you again in January 2026!!! Unacceptable!! Going elsewhere! Suggest you do the same!!!

I was trying to make a year-end appointment to use my insurance benefits, but most dermatologists…read morehad no availability. I found this office listed as in-network and called for an appointment. To my surprise, they had plenty of dates available, so I booked one for 12/11 at 3:20 PM. I received forms to complete ahead of time, which I did. The reminder email didn't mention arriving early for additional paperwork. I arrived right on time--just a couple of minutes late because I couldn't find parking. The office is on the 10th floor of a downtown building, about a block from the Santa Clara courthouse. At that time of day, street parking was easy, and I believe they also have garage parking. You receive a code to unlock the front or back door via your phone, which was convenient. Once inside, I was asked to fill out more information on an iPad, which took about five minutes. My appointment was scheduled for 3:20 PM. Around 3:45 PM, I asked how much longer I would have to wait. Someone came in almost immediately to take me to a room, take pictures, and ask questions about my concerns. By 3:55 PM--35 minutes after my scheduled time--I asked again how long it would be. I was told they would check, but no one followed up. Ten minutes later, I picked up my bag and said I wasn't going to wait any longer. At that point, I was told Vera was still treating another patient and I'd need to wait another 10 minutes. That would have been 50 minutes past my appointment time, she was still with another patient!! I left without being seen or making another appointment. I understand doctor's offices often run behind, but this was excessive and disrespectful of someone else's time. I left one star only because the front desk staff were very pleasant.

Very Clean and friendly environment ! I was well taken care by Vera , who had helped and…read moreaccompanied me during my visit .