The doctor was attentive and took the time to explain what was going on in a way I could actually…read moreunderstand. I appreciated how they asked questions and really listened before jumping to any conclusions. The staff was nice too and helped move things along without making it feel rushed. Everything seemed clean and organized. I left feeling like my concerns were taken seriously and that means a lot. Would probably come back again if needed.

I went to this place pre covid to burn something off my face. When i visited kathrine she laughed…read morein my face saying "you really think you have good skin, your skin is really bad". So she couldnt even tell me what i had on my face and even when she burned it she couldnt even get rid of it for me. She wanted to try to correct for me a 2nd time for free since the 1st try didnt work. I came in and there were 3 girls working front desk, i waited an 1hr none of them called me up and kept skipping me until i told them. After the 2nd attempt of burning, kathrine tells me i have to hurry to get other stuff soon before she raises her prices. Its all bad smh

My husband and I have been patients for many, many years of Dr. Dhawan, the primary dermatologist…read morehere. My husband had many problems with Basel cells, which Dr. Dhawan not only treated, but got him into some trials for treatments. He has also been helpful with my various skin complaints. He is also very knowledgeable about the whole local medical community, and is willing to recommend doctors in other specialties. When my husband died (unrelated to skin problems), he was the only doctor to call me to offer condolences. The front office in Milpitas is efficient and kind. I don't get to the Fremont office very often.

Saw a doctor (S. Chang) who was in bad attitude toward patients, simply impatient and…read moreunprofessional, patient questions were discouraged, and hoped patient to leave asap. To be fair, the front desk is generally friendly and fine, and phone conversation with non-doctor recipient before the actual visiting was pretty oaky.

Dr. Chiang was extremely kind, very helpful, and he addressed all of my concerns from skin tags to…read moreeczema. For each concern, he laid out all of the options and made it easy for me to understand. Scheduling an appointment with him as a new patient was painless and there was minimal wait time at the office. I would highly recommend!

Dr. Chiang and his staff are friendly and professional. Dr. Chiang is extremely knowledgeable and I…read morereally enjoy working with him as his patient!

Dr.Chan is definitely worth the wait…read more It may take 1.5 - 2 months to see her, but she is so worth the wait. She takes her time to address your concerns and you can tell that she really cares about her patients. My co-worker recommended me to see her and I'm so glad that I did. I can tell that she is very knowledgeable and knows what she's talking about. If you're looking for a great dermatologist, go visit Dr.Chan. Her office is located on the third floor at the PAMF.

Thanks to yelp that I finally found a dermatologist who was very knowledgeable and didnt just rush…read moreme out of her office! I was really lucky as she is hard to get an appointment. I actually spoke to a person in the dermatology department and pretty much said that I saw another person who pretty much rushed me out of her office and barely gave the attention I felt I needed. Dr. Chan's assistant called me back and said she had a quick opening and I rushed over. She was wonderful! She was super informative and gives you a bunch of options and doesn't pressure you as well. If I ever need to see a dermatologist again, I will definitely call for her! Thank you so much Dr. Chan!

I recently got the Diamond Facial at Renew MD, and I honestly loved the experience. From the moment…read moreI walked in, the staff made me feel comfortable and well taken care of. The facial itself was incredibly relaxing yet effective. My skin felt deeply cleansed, smooth, and noticeably brighter right after the session. The diamond exfoliation was gentle but thorough--no irritation at all, just that fresh, glowing skin feeling. What I really appreciated was how knowledgeable and attentive the provider was. They explained each step, customized the treatment based on my skin, and made sure I was comfortable throughout. If you're looking for a facial that gives instant glow, improves texture, and still feels luxurious and calming, I highly recommend the Diamond Facial at Renew MD. I'll definitely be back!

TLDR; the location is convenient and staff at the Fremont office are fantastic! They have been so…read morepatient with me and have shared so much wisdom about skincare in general. Every product they have recommended has worked shockingly well for my skin. I was skeptical about it all at first but that has been proven otherwise. I've gone through a complete transformation and I was once one of those people who used Nivea and a soap bar for my face. It worked while it did but after 30, not so much. I looked in the mirror and my face was so dry and my budding cracks so... prominent? Obviously no longer good enough. I did research on many places in the east bay and chose here because of its boutique-like charm and upfront prices. I wanted a personalized experience and that's exactly what these ladies delivered! My goal was to preventively restore the skin under my chin to delay my growing jowls and smile lines. Since joining RenewMDs Beauty Society, I have had Ultherapy on my lower face/neck, 4 months of Trizep, Potenza and Picosure, and a lot of Skin by Dr Sethi! I actually look better now than before I had my son having lost the extra lbs and taking more care of my skin. I get stares in public and complements again my coworkers ask me for my beauty "secrets" (lol no secrets). My husband is handsier too! All this was by no means painless - beauty is pain! And expensive! But if you are looking for a transformation/ restoration project like I was, this is the place to achieve that! Thank you Dr Sethi, Ruby, Syenna, Stephanie, and Ms Joy

Dr. Dhawan is part of the Center for Dermotolgist. It's a center (an office in Fremont too) with…read moreabout 3-6 dermatologist. The office if very busy. I see Dr. Sunil. I believe he is one of the busiest doctors there, why because he's GOOD! Why 4 stars? 1. The front desk is very accommodating; they will try their best to get you an appointment. BUT, because there are so many of them, the communication among the doctor and front desk sucks. They booked me an appointment, then called me again to book the same appointment (????) so they lack communication because they are not all on the same page with the patient. 2. Dr. Sunil has this fun dry-humor & smart & make very efficient decisions for you. No multiple small trips. His name might appear to be Indian, but he speaks perfect English, no accents, he looks almost Caucasian. He's direct (but talks kind fast, so you'll have to ask him to repeat, but he's open for questions. He has a good approachable personality. Too bad he's really busy so the visit is short because he's a really good doctor that you can chit-chat about skin/wrinkles/acne about. 3. He knows what's best for you. He prescribed this gel lotion for my acne, he 1st gave me samples to try, make sure it worked, and then I would go get it. Thank god he gave me samples, cause the lotion was $50 ($365 retail) for a tube. So I appreciate that. Also, he discussed various approaches we can do to treat my cancerous mole. Rather having me go back in mutlple time to get it biopsed, we decided to get it out complete in one surgry sesson. So I like his practice, that he discusses your options and then demonstrate to you what is the most optimal. Which means, less office visits = less days to take off for work. 4. It's clean, not dirty. why negative one: the lack of communication of the doctors and front desk (as I mentioned before) and they make you wait 15mins after your scheduled appoinment time. What a waste of my time. I want to go in and get out.

Dr Dhawan is very knowledgeable and very very knowledgeable. God bkless him…read moreHe went throughly on my skin conditions and applied a multifaceted approach to my issues, that are working.

My Dermatologist Charles Chiang was amazing! I have been going to him for years and he always has…read morethe most positive attitude and helps me get a handle on my acne issues! Highly recommend! You won't be disappointed! :)

I have a lot of bad dermatologic issues and Dr. Chiang is the only derm who has helped improve my…read moresymptoms - they have improved a lot under his care. Dr. Chiang listens empathically and has a great bedside manner while being very well-informed in the latest practices and techniques. He explains well and is not dismissive. He is exceptionally well-trained in hair loss (by the famous Dr. Fu at UCSF) for very complex cases, and is very knowledgeable in both cosmetic and medical/surgical dermatology. His office is really, really clean and beautifully renovated and the MAs have always taken good care of me and been sweet and personable.

Experience to me felt like it was more money driven than actually wanting my skin to be better…read more Per my visit: Doctor tends to over talk and doesn't allow me to address any other further questions I may have. Instead of asking what I eat, what is my skin care routine, and what she recommends me to do, she stated I should do chemical peeling once a month with her, which is 200 dollars. It ruined my skin barrier and I started to break out even more, it was the worse acne I ever had. She stated it was purging, but this left so many scars on my face, and previously my skin was alright. I came in to get my acne scar reduced since I had a few in high school.. and my skin use to be so clear people as people would mention that I was glowing...

The front-desk was very rude and charged me cancellation fee for a visit that I was only late for…read morefew minutes with prior call to her due to unexpected meeting at work. This is so unfair for long-term customers like me as I was forced to cancel by her front-desk as result of that. Luckily, I've a recording of her voice forced me to cancel it and will use as evidence at small-claim court if necessary.

On hold for 13 minutes before a live person came on the phone. Had to listen to the same message…read moreover and over again. This has happened for the last three times I have called, all at various times of day.

This Center is a joke. They sent me two text messages with an earlier appt and then another with a…read morelater time. The doctor there (won't mention) had no idea about the back office chaos as this wasn't the first time. He basically shrugged his head regarding miscommunication and told me to book another appointment in a couple of weeks for a possible skin cancer follow up and blue light appt. Receptionist said "We can see you again in January 2026!!! Unacceptable!! Going elsewhere! Suggest you do the same!!!

I mistakenly booked an appointment at a different location, but they managed to squeeze me in after…read moreI showed up! Whoever was working the front desk on 4/3/2026 is amazing!

I was trying to make a year-end appointment to use my insurance benefits, but most dermatologists…read morehad no availability. I found this office listed as in-network and called for an appointment. To my surprise, they had plenty of dates available, so I booked one for 12/11 at 3:20 PM. I received forms to complete ahead of time, which I did. The reminder email didn't mention arriving early for additional paperwork. I arrived right on time--just a couple of minutes late because I couldn't find parking. The office is on the 10th floor of a downtown building, about a block from the Santa Clara courthouse. At that time of day, street parking was easy, and I believe they also have garage parking. You receive a code to unlock the front or back door via your phone, which was convenient. Once inside, I was asked to fill out more information on an iPad, which took about five minutes. My appointment was scheduled for 3:20 PM. Around 3:45 PM, I asked how much longer I would have to wait. Someone came in almost immediately to take me to a room, take pictures, and ask questions about my concerns. By 3:55 PM--35 minutes after my scheduled time--I asked again how long it would be. I was told they would check, but no one followed up. Ten minutes later, I picked up my bag and said I wasn't going to wait any longer. At that point, I was told Vera was still treating another patient and I'd need to wait another 10 minutes. That would have been 50 minutes past my appointment time, she was still with another patient!! I left without being seen or making another appointment. I understand doctor's offices often run behind, but this was excessive and disrespectful of someone else's time. I left one star only because the front desk staff were very pleasant.