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    Shurong Chang, MD PhD

    3.4 (5 reviews)

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    2 years ago

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    4 months ago

    Bad and terrible Customer Service. Not even friendly and very helpful. Lady with a bad attitude.

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    RenewMD - Dr. Simran Sethi

    RenewMD

    4.5(227 reviews)
    8.0 mi
    $$
    Free consultations
    Walk-ins welcome

    I recently got the Diamond Facial at Renew MD, and I honestly loved the experience. From the moment…read moreI walked in, the staff made me feel comfortable and well taken care of. The facial itself was incredibly relaxing yet effective. My skin felt deeply cleansed, smooth, and noticeably brighter right after the session. The diamond exfoliation was gentle but thorough--no irritation at all, just that fresh, glowing skin feeling. What I really appreciated was how knowledgeable and attentive the provider was. They explained each step, customized the treatment based on my skin, and made sure I was comfortable throughout. If you're looking for a facial that gives instant glow, improves texture, and still feels luxurious and calming, I highly recommend the Diamond Facial at Renew MD. I'll definitely be back!

    TLDR; the location is convenient and staff at the Fremont office are fantastic! They have been so…read morepatient with me and have shared so much wisdom about skincare in general. Every product they have recommended has worked shockingly well for my skin. I was skeptical about it all at first but that has been proven otherwise. I've gone through a complete transformation and I was once one of those people who used Nivea and a soap bar for my face. It worked while it did but after 30, not so much. I looked in the mirror and my face was so dry and my budding cracks so... prominent? Obviously no longer good enough. I did research on many places in the east bay and chose here because of its boutique-like charm and upfront prices. I wanted a personalized experience and that's exactly what these ladies delivered! My goal was to preventively restore the skin under my chin to delay my growing jowls and smile lines. Since joining RenewMDs Beauty Society, I have had Ultherapy on my lower face/neck, 4 months of Trizep, Potenza and Picosure, and a lot of Skin by Dr Sethi! I actually look better now than before I had my son having lost the extra lbs and taking more care of my skin. I get stares in public and complements again my coworkers ask me for my beauty "secrets" (lol no secrets). My husband is handsier too! All this was by no means painless - beauty is pain! And expensive! But if you are looking for a transformation/ restoration project like I was, this is the place to achieve that! Thank you Dr Sethi, Ruby, Syenna, Stephanie, and Ms Joy

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    Sunil S Dhawan, MD

    Sunil S Dhawan, MD

    3.0(22 reviews)
    0.0 mi

    Dr. Dhawan is part of the Center for Dermotolgist. It's a center (an office in Fremont too) with…read moreabout 3-6 dermatologist. The office if very busy. I see Dr. Sunil. I believe he is one of the busiest doctors there, why because he's GOOD! Why 4 stars? 1. The front desk is very accommodating; they will try their best to get you an appointment. BUT, because there are so many of them, the communication among the doctor and front desk sucks. They booked me an appointment, then called me again to book the same appointment (????) so they lack communication because they are not all on the same page with the patient. 2. Dr. Sunil has this fun dry-humor & smart & make very efficient decisions for you. No multiple small trips. His name might appear to be Indian, but he speaks perfect English, no accents, he looks almost Caucasian. He's direct (but talks kind fast, so you'll have to ask him to repeat, but he's open for questions. He has a good approachable personality. Too bad he's really busy so the visit is short because he's a really good doctor that you can chit-chat about skin/wrinkles/acne about. 3. He knows what's best for you. He prescribed this gel lotion for my acne, he 1st gave me samples to try, make sure it worked, and then I would go get it. Thank god he gave me samples, cause the lotion was $50 ($365 retail) for a tube. So I appreciate that. Also, he discussed various approaches we can do to treat my cancerous mole. Rather having me go back in mutlple time to get it biopsed, we decided to get it out complete in one surgry sesson. So I like his practice, that he discusses your options and then demonstrate to you what is the most optimal. Which means, less office visits = less days to take off for work. 4. It's clean, not dirty. why negative one: the lack of communication of the doctors and front desk (as I mentioned before) and they make you wait 15mins after your scheduled appoinment time. What a waste of my time. I want to go in and get out.

    Dr Dhawan is very knowledgeable and very very knowledgeable. God bkless him…read moreHe went throughly on my skin conditions and applied a multifaceted approach to my issues, that are working.

    Metropolis Dermatology - Our Welcome Area

    Metropolis Dermatology

    4.3(7 reviews)
    5.3 miDowntown
    Certified professionals
    Minority-owned & operated

    I mistakenly booked an appointment at a different location, but they managed to squeeze me in after…read moreI showed up! Whoever was working the front desk on 4/3/2026 is amazing!

    I was trying to make a year-end appointment to use my insurance benefits, but most dermatologists…read morehad no availability. I found this office listed as in-network and called for an appointment. To my surprise, they had plenty of dates available, so I booked one for 12/11 at 3:20 PM. I received forms to complete ahead of time, which I did. The reminder email didn't mention arriving early for additional paperwork. I arrived right on time--just a couple of minutes late because I couldn't find parking. The office is on the 10th floor of a downtown building, about a block from the Santa Clara courthouse. At that time of day, street parking was easy, and I believe they also have garage parking. You receive a code to unlock the front or back door via your phone, which was convenient. Once inside, I was asked to fill out more information on an iPad, which took about five minutes. My appointment was scheduled for 3:20 PM. Around 3:45 PM, I asked how much longer I would have to wait. Someone came in almost immediately to take me to a room, take pictures, and ask questions about my concerns. By 3:55 PM--35 minutes after my scheduled time--I asked again how long it would be. I was told they would check, but no one followed up. Ten minutes later, I picked up my bag and said I wasn't going to wait any longer. At that point, I was told Vera was still treating another patient and I'd need to wait another 10 minutes. That would have been 50 minutes past my appointment time, she was still with another patient!! I left without being seen or making another appointment. I understand doctor's offices often run behind, but this was excessive and disrespectful of someone else's time. I left one star only because the front desk staff were very pleasant.

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    Metropolis Dermatology - Our Check-In Area

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    Shurong Chang, MD PhD - dermatology - Updated May 2026

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