Experience to me felt like it was more money driven than actually wanting my skin to be better. Per my visit: Doctor tends to over talk and doesn't allow me to address any other further questions I may have. Instead of asking what I eat, what is my skin care routine, and what she recommends me to do, she stated I should do chemical peeling once a month with her, which is 200 dollars. It ruined my skin barrier and I started to break out even more, it was the worse acne I ever had. She stated it was purging, but this left so many scars on my face, and previously my skin was alright. I came in to get my acne scar reduced since I had a few in high school.. and my skin use to be so clear people as people would mention that I was glowing... read more

Sandra Yeh , MD - I came to her to treat my acne scar, which consultation made worse and gave me more acne - Dermatologists Near Me - San Jose, California

The front-desk was very rude and charged me cancellation fee for a visit that I was only late for few minutes with prior call to her due to unexpected meeting at work. This is so unfair for long-term customers like me as I was forced to cancel by her front-desk as result of that. Luckily, I've a recording of her voice forced me to cancel it and will use as evidence at small-claim court if necessary. read more

Sandra Yeh is great. She is friendly, polite, honest and down to earth. She is knowledgeable about skin issues and skin care. She provides sincere advice and her advices are always in your best interest. She is punctual and easy to talk to. read more

Dr Yeh and staff are great. They always make appointments easy to setup and work with you for optimal outcomes. Sandra is super sharp and truly cares about her patients. Some doctors make it a hassle for rx management. Not here. Thank you! read more

Dr. Yeh manages to charge for and recommend services and in-office treatments you don't need. She'll recommend things on the spot that are extremely expensive and do nothing to improve your skin. She and her office then charged the patient, insurance, or a combination of both. I was recommended very expensive treatments that led to worse complexion and more skin sagging than I started with. Years ago, perhaps when her practice was new and fresh, I trusted her and had a great experience. After over a decade of visits, even sporadically when we lived out of state, I will not recommend her. I'm sorely disappointed and saddened that Dr. Yeh appears to value profit over patient care. read more

I have been going to Dr. Yeh for a few years now. I found her after I tried a few dermatologists that weren't cutting the mustard. I had a really exceptional doctor before but she moved to another state. Like most reviews say, Dr. Yeh is fast paced. I like her because she's knowledgeable and although she's fast paced, I have never felt rushed. She addresses your issue and then she asks you if you want her to look at anything else. She even checked my back. She does not accept new patients, only by family referral. That is how I got in because at the time when she was accepting new patients, I found her for my parents. Then several years later I was accepted as a new patient because my parents were patients there. read more

I want to express my appreciation to Dr. Sandra Yeh for her positive attitude and outstanding care. I was diagnosed with skin cancer 11 years ago. After undergoing surgery, I began seeing Dr. Yeh. Although she is not in my health insurance network, I still see her regularly--twice a year--for my general check-ups. My friends, whom I referred to Dr. Yeh, have also been satisfied with her care. read more

Dr. Yeh is one of the best doctors I have ever seen. She is a powerhouse of information and observations. She has made many unique remedies available as well as spot-on assessments of my skin conditions. I'm moving over to Stanford Healthcare to address my back. Surgery is required, and they are looking for a holistic approach to my healing (I assume). That requires most aspects of my health to be addressed by their physicians including their dermatologist. I'm still keeping my patient-doctor relationship intact with her since my appointments are only once a year. read more

Honestly, she's amazing. She does seem like she's always in a hurry, but still manages to make sure she answers all your questions and give thorough explanations for everything she gives you (treatment and free samples!). + She wears her mask and a face shield, so no worries about COVID! read more

I was looking for a dermatologist in my network, from my insurance portal and this Dr came up as "accepting new patients." So I called to inquire, they actually do not accept new patients. Apparently, based on some of these reviews, it's family/patient referral. Weird, but ok. read more

Dr Yeh is not competency. At the first visit, she checked my finger problem and then searching on line to see what it is and give a treatment. Asked me a follow-up in a week. For the 2nd visit, I wait her for a while, and she look at my finger without any solution and show me some pictures online, no idea. She said she is not this expert and give me two references to contact. Nothing to do. It took about 15-20 minutes. By the way, she charged me a lot, even the follow-up visit with nothing to do. So, to be careful to visit the incompetency doctor, avoid to waste your money and your time.... read more

I have been going here for years. Dr Yeh is personable, kind and very knowledgeable. She goes out of her way to make sure you are very well informed. I look forward to my appointments. I can't say enough great things about her and the service she has provided to me and my son throughout the years. read more

Dr Yeh has excellent experience and skills, I have been seeing her for at least a decade, would highly recommend.

It's very challenging making an appointment with this office; a point that was made several times here by different reviewers. Considered lucky when you get to go in after a month and a half after you called. The office won't call to confirm the appointment. Yeh likes to think aloud and talks like a machine gun. She will blast you with different treatments all at once. She will leave in the middle of the conversation and get you samples. When she comes back, she will oddly announce 'I have to go, so what do you want to do?' She has a tendency to forget, weakness to focus, and streamline her ideas. When you decide to see her, you must be able to help her focus. Otherwise, it's just a waste of time. read more

Very thorough and caring, but can sometimes talk a bit fast. Appointment times can sometimes be weeks out.

After trying everything I could, I was just about to accept my awful adult acne forever. Dr. Yeh changed all that. She took care of the painful cysts on my face. She performed a chemical pee and she prescribed me a combination of medications to take at home. In a few months, my skin improved like it never did before. Her years of experience gave her insight into how much to prescribe so that my dosage was minimal yet effective! Nothing worked for me until I started following Dr. Yeh's medical advice. Dr. Yeh was also really good at keeping my costs low. I thought I needed an expensive routine to maintain clear skin. Dr. Yeh introduced me to a lot of affordable skincare products. I've been buying the same products for years with great success. She helped me save so much money. I highly recommend Dr. Yeh. The office staff members are polite and organized. If you need to make an appointment or handle insurance issues, they are so easy to work with. Even though I've been a patient for the past five years, I was really motivated to write a review because I love it how Dr. Yeh and the staff are focused on health and safety. With the looming covid-19 concerns in the area, I called to ask if secure videoconferencing was right for me. I'm so glad we could come to a decision that allowed me to keep a good social distance and address my derm health. read more

how is it that you can rely on a doctor who leaves early during the weekdays and have to book appointments months out in time? often times the treatment the user needs is reactive. eg, something happens to ones skin. its not something you can schedule on a defined cycle. i think part of this is also the front office staff. they dont seem to care or try to find times or care for the patient. i had someone at the front desk literally tell me that perhaps "I should go see another doctor." what kind of response is that? also the way dr. yeh operates is all about loading the funnel of patients and moving through super fast. you all book 20 min appts and rush folks out in 10 min... so why can't EXISTING patients ever get an appointment? either focus on quality patient care and make room for your patients. or just state you're a money making machine and refer folks to other docts. and fire youre entire front office staff. horrible w/ no bedside manner read more

Dr Yeh is great. For me, she removed some skin issues by either freezing or cutting them so I have a few scars but not bad. She identified skin cancer on me and sent me to a specialist. Currently she is only seeing Covid vaccinated patients or you have to get a negative test. So I stoped seeing her, since she is the only doctor of mine that requires this. I'd recommend she is very knowledgeable. read more

I went to see Dr. Yeh for my acne because of the many great reviews I've seen on this page. I wonder whether the reviews from Yelp were tampered with as they don't seem genuine. From the first moment I met Dr. Yeh, she tried to sell the idea of the isotretinoin treatment with the type of rush that made it hard to believe it was for my best interest. I asked about other options but was told those would not be effective. (But then what made her so confident that isotretinoin would be so effective for long-term?) She applied some kind of chemical peel to my skin, but that was also the type of treatment that she said would not be effective, let alone just a one time application. She later charged my insurance for this application. Basically she just found a reason to put something on me so that she could charge for it even though knowing it wouldn't serve any purpose. Like another reviewer said, it's all about business and not about the patients. I hadn't planned to get a different opinion, but this experience made me seek a 2nd opinion with another dermatologist in a different facility and confirmed that my instinct was right. With the other doctor, I was explained very thoroughly the principles of how each treatment works and based on my personal need, what would be the best option. I did not feel that the other doctor was trying to sell anything to me at all. read more

I saw Dr Yeh for a skin condition that I'd been complacently living with for years. I was a little skeptical when she took one look at my skin and immediately said "oh that's eczema". But it turns out she's had eczema herself and knows a lot about it. Dr Yeh prescribed me a steroid cream to use for a few days, and said that I should use CeraVe (available off the shelf in stores) once the skin started to clear up. Lo and behold, after I followed these instructions, my eczema improved dramatically. It took a couple months to clear up completely, but I am now eczema-free. It's very rare that I'll see a doctor once, be prescribed something, and then be completely healed. Usually I won't see complete healing, and the doctor will want me to come back for repeat visits, which costs me more money. But one visit to Dr Yeh was all I needed. I appreciated her experience and her being upfront and honest. Finally, when my insurance company later recomputed my out-of-pocket maximum, I was due a partial refund from several doctors. Some doctors' offices dragged their feet with this, but Dr Yeh's office was totally on top of it, being the first by far to issue me a refund. Like most reviewers, I did have to wait a few weeks to actually see Dr Yeh, but that can't be helped if she has a lot of patients. And maybe I'm the ideal case that responded well to medication, but my experience with Dr Yeh was thoroughly positive, and I'm glad about how things worked out. Update: Dr Yeh's office now only accepts new patients by referral from a physician or by a family member/friend. read more

Dr. Sandra Yeh is my fairy godmother dermatologist. She's super knowledgeable and up-to-date with the latest research, and she's a great listener, no matter how minute / superficial your skin concern may be. With her help, I was able to overcome severe adult acne, and through the years she's also helped me with sun spots, moles, wrinkles, rashes, and bug bites. She's been helping me for over 10 years! She's also very generous with samples. read more

Been going to her for years and let me tell u..... Dr. Sandra Yeh is the best. She cleared up my horrible acne. She's worth every penny.

This place is all business, efficiency over empathy. Not quite how I want my drs office to be. I inquired if I needed a referral as a new patient. The woman on the phone very stoically replied that I needed to find out if the doctor was in my network. No further discussion. Click. *Most drs/dentists/etc offices would ask which insurance I have and usually would offer to check...not here. Due to the high reviews, I did research then enthusiastically called back. The same woman, sans enthusiasm, informed me that the next opening for a new patient wasn't until over two weeks. I began to ask if she had any suggestions on what to do since I'm having a severe skin issue, but before I could get two words out, she affirmed that the appointment is all she had to offer and if I have a sever issue I should go somewhere else. Thanks. Will do There's room for improvement. * I called a different doctor with good reviews, and had a completely different experience. I was asked about my symptoms and was reassured. Kindness goes a long way. read more

Im sooo glad i found Dr.Yeh on yelp, shes very genuine and down to earth. She's helped cleared my skin over the past yr and i would def recommend her to everyone and anyone. She wont upsell you anything, she will try to help you save as much money as possible when it comes to skincare :) . She is a really sweet person and is very knowledgeable. read more

This review is 10 years overdue! Dr. Yeh CURED my acne. I struggled with acne as a teen and young adult. I was patient and trusted her fully. We went through a couple different types of medications until we found the right one alone with topical creams and chemical peels my acne was finally gone. The chemical peels were rough as far as the peeling process goes, but honestly, it was all so worth it bc I have never struggled with breakouts since. The occasional pimple pops up once a year, but it's nothing. Dr. Yeh is super sweet, I'm a hurry usually, but she'll tackle the problem quick! read more

KELOID is one of the scarring conditions many people suffer including me and finding a right dermatologist to help manage it is hard. I am glad I found Dr. Sandra Yeh in Bay area. Getting the first appointment took a month but she was familiar with all treatment options and had a lot of possible suggestions depending on what your goals and needs are. My treatment option was using medication injected into my highly sensitive painful keloid, but the process Dr. Sandra Yeh used made it almost painless when compared to what my previous dermatologist was doing. Very glad i found my new dermatologist. And she also gives you enough face to face time rather than rushing things. read more

Dr Yeh is awesome. I've seen her for yrs, she is always my to-go doc for skin issues. Lately I've got quite a lot of moles/skin tags on the face and scalp. She was able to do the diagnosis and removed all of them. read more

Gets to the point, no fuss, honest advice. I needed a quick fix and she didn't make me jump hoops, get extra appointments. She took care of it right away. For things that are really not going to change, she offered realistic advice. I trust her and would recommend her any day! read more

I love Dr. Yeh! She is so kind and genuinely wants to know her clients. When my sisters wedding was creeping up, Dr. Yeh said she'd be willing to squeeze me in if there's any problems that show before the wedding day! Appreciated how accommodating she was. She also does such a thorough job and really cleaned out all of my clogged pores. I was seen such great results that I will continue to go to her! Thank you for transforming my skin read more

Dr. Yeh is one of the best. I have very dry skin and am prone to exema at least 3 or 4 times a year. I have been following Dr. Yeh's instructions and been using the prescribed ointment for 8 years now. My exzema condition is under control. Dr. Yeh is also very friendly and professional in her overall approach to patients. My wife has also been to her for treatment and has high confidence in her work. Despite the COVID-19 situation and the consulting being per online camera, it went very well. There wasn't much of a difference to being personally at her practice. Thank you Dr. Yeh! read more

I saw Dr. Yeh a couple weeks ago for the first time. Overall, I really liked her and feel she gave really good advice and treatment. A couple things to note: 1. When I arrived (on time), I was told that the doctor was running about 15 minutes late. Turned out it was more like 30 minutes, which was not great as I had ducked out of work for the appointment. I realize this sort of thing happens, but it is still annoying, especially when it happens relatively early in the day (appt was at 10:30). 2. Dr. Yeh talks really fast and gives out a LOT of information. I was asking questions as I went, but once I left, I realized that I did not remember which medication was to be used when, and how often. Next time, I will take a pen and paper and take notes. I was able to call the next day and get the info, but be forewarned : lots of info coming really fast! I'm still only a couple weeks into the treatment that will likely go on for a few months, but so far, what she suggested and prescribed has worked great! I'll be back to see her next time, for sure. read more

I just called and spoke to a wonderful receptionist. I thought that she had been so helpful in trying to book me an appointment alone, I wanted to write a quick review just for it. Yep, she was that kind and trying. Additional comments to follow after appointment follows through. read more

To the one-star reviewer who complained that she accepts patients through referrals--a LOT of doctors do that, and of course she will accept new patients.. how do you think she gets so many patients in the first place? Anyway, I was really satisfied with my visit to Dr. Yeh. She gives out lots of samples and rebates and is very easy to talk to. You can tell she truly cares about her patients and doesn't just quickly write a prescription and usher you out. My brother has seen her as well and he also likes her. read more

I have been a patient of Dr. Yeh for years. She is incredibly experienced and thus is able to get to the heart of your skin issue and provide a treatment plan. She is cost conscious and always tries to put together a skin care regime that is effective yet won't break the bank. I have found over the years the best way to make the most of your appointments with Dr. Yeh is to come prepared with your skin concern(s) along with the products you are using. She will take it from there and outline the appropriate treatment plan along with providing a detailed explanation. To date there hasn't been a skin concern that she hasn't been able to solve. Thank you Dr. Yeh! read more

The doctor did not accept new patients now. 07/12/2021. Don't call and spend your time.

If only I can give negative Dr told me to do so many tests and then according to those reports she was going to give me medication. But after the reports I called like 4 times to book appointment and for medication but receptionist always told that there is nothing wrong in your reports so doctor can't give you another appointment. So basically I gave doctors fee and so many tests for nothing,she didn't gave me anything for my problem and I am still suffering from those skin problems Please Don't go to her.otherwise you will come down by 500$ without any treatment with your insurance read more

I've seen Sandra many times over the years. I was misdiagnosed from her once for herpes simplex 1 long time back when I had bubbling and peeling on my lips. She prescribed me herpes cream which did nothing. Soon after I got a 2nd opinion from another dermatologist and found out it was actually allergic reaction and definitely not herpes. Got subscribed some allergy gel and it was shortly cured. Recently I went in because I had an ingrown hair/pimple that healed red. She said it's a mole and helped me remove it. She says I had to pay for mandatory biopsy for skin cancer even though I didn't want it. I followed her healing instructions but 4 days later it was still pussing and hurting so I called in to check if that's normal. She said to come in so I did. She looked at it for a second and says that's normal and will take several weeks to heal. I was relieved and out of the office probably within a minute. However later realized was tagged with another $90+ bill for the visit. They never mentioned that it would be charged as a separate consultation when I called. I tried to fight for it but she would give me half off at most. It's extremely disappointing. I ended up paying for it but decided to go with another dermatologist from now on. read more

Honestly. I'm obsessed with Dr.Yeh. If you were allowed to make a dermatologist your primary care physician, I would make her mine. I've been seeing Dr.Yeh for YEARS now... with insurance, without insurance- doesn't matter. She's brilliant. ALWAYS willing to help. She totally normal, not just "normal for a doctor". AND she's super understanding of my vanity- Another reason I adore her. I mean really. I lament the appearance of fine lines and then occasional breakout- and Dr.Yeh fills my head with knowledge and my hands with samples. I've been living in Central America and despite the sunblock I've slathered on, I've become more tan and freckled than anyone should ever be.... and I keep thinking- when I book my plane ticket back to the States, I should ALSO book an appointment with Dr. Yeh. She's a priority for me! She's the best! read more

I was recommended o this doctor. Pretty good recent review rates gave me the hope to resolve my skin problems. I had 2 times appointment with her and both experience was that she is very rush and rude. She doesn't answer all questions i concerned. After a bunch of appointments, i got nothing useful from her. read more

I called today and they said, "I'm sorry but we are not taking any new patients now" Well, I'm a patient in NEED!!! They already rejected me before anything else, this alone deserves a 1 star on yelp read more