I can see from the other reviews that I did not get special treatment. Apparently that woman is…read morenasty yo EVERYONE, not just me. I went in to get a new string for a guitar, and she went off of me because I didn't use the word Please when I asked if they sold guitar strings? What? She lectured me on how to ask if they sold guitar strings. When I placated her, and said please (in retrospect, I should have just walked out), she answered the question and then said, "Now you need to say Thank You." 0 stars. The service is terrible. The employee is rude and disgusting, and it is no wonder she is working in that raggedy run down shop in NowheresVille, Ohio. I hope she has the town that she deserves.

In the 1980's I was a young 8 year old boy just beginning to learn how to play guitar. 35 years…read morelater I returned to Valley Music just to look at the place where it all began. To my surprise, I found the same two people behind the counter. 35 years. Thats how much experience they have, and probably more, in lessons, sales, repair and service. They know musical instruments better than any "music-mart" or musical instrument store in the area. Thanks to Valley Music, I was playing in my first band by the age of 13, and am still a working musician. If you are interested in musical lessons or sales, I HIGLY RECOMMEND Valley Music over all the other local musical instrument stores in the area.

I truly had thee best experience at any one store on any level!!! Heights guitars is one store that…read morehasn't forgotten about great customer service!!!! Even the customers are genuine and helpful. If you're in the market for a guitar or banjo or bass or any type of string instrument I bet money there is no store better than Heights Guitars.

Easy place to get repairs, sometimes they'll repair on the spot, and the best selection of strings…read moreand gear in town, good range of prices for all budgets with used equipment available. They carry all kinds of stringed instruments and percussion and tons of used amps.

Location: 203 W Conant Street, Maumee Ohio Parking: plenty…read moreof free street parking out front and behind store Website: https://www.smallboxmusic.com What a great find! Open since 2018, I have not spent much time in NW Ohio but solved that today with my grandchildren. My granddaughter just received a beautiful electric guitar for her birthday and we were looking for a strap and picks. Man. Great selection of accessories and a really beautiful selection of guitars for purchase. The service is impeccable and this is a really nice store with a great vibe!

Great staff, wonderful selection of new and used guitars. So nice to visit with a friendly vibe…read more Experts in all things guitars.

I was looking online for specific drums: Mapex Saturns. I found a three-piece set at the Toledo…read more(Holland) store. I called to ask for an associate to look over the set to confirm it's online condition rating as "Great." He cheerfully obliged. I purchased the drums over the phone. Shipping from Ohio to Idaho was only $38! Plus, Guitar Center offers a 45-day return (just bring it to your local GC). Shipping only took a few days and the drums arrived very well packed in three individual boxes. The condition was as described. The only hiccup was that a tom clamp was not included in the shipment. I called the store and spoke to Ops Mgr JD. He couldn't find the clamp that had been in the online photo so he located a new one and shipped it to me. I am very satisfied with the helpfulness of the staff at this store.

Like most "super-stores" that sell musical instruments, this one is equally disappointing. Low…read moreend, low quality instruments sold at high prices with the misleading sales pitches by inexperienced individuals. Perhaps its o.k. for the starter musician or parents who don't have a clue about the instruments they're about to buy, but to the professional, its a big, supers-sized let down. If you try to look for, say a Bose L1 system, they only have an imitation brand, or the most generic version. If you're looking for a Spanish style, Nylon string guitar, they only have cheap quality ones, mostly made in China, not Spain. Again, their size is impressive, but to the seasoned musician, its like going to a garage sale with little hope of finding something of quality value.

My buddy wanted to buy a Gibson, Martin or Taylor and yes, he had the cash. We were in the acoustic…read moreroom for about an hour. Nobody ever came back to help us... Guitar Center has a nice selection of stuff, but the really nice, high end gear is locked up. Without a sales person, you're relegated to pick from the crap. I'm giving them 2 stars because what we could play was reasonably in tune and the strings still had life in them. There are some decent guitars that aren't under lock and key, but the selection is very limited. Again, customer service is non- existent. Too bad for them. Sweetwater is about a one and a half hour drive from here. Better selection, customer service and prices. Draw back is the drive, but when someone is spending a couple thousand dollars (or more), it's better to be appreciated (or at least acknowledged) than completely ignored. I can't imagine what would happen if service was needed after the sale... Fort Wayne, here we come!

Like I wasn't even there. Like most music stores they have their favorite customers. To the…read moredetriment of all other customers. Easy transaction if you know exactly what you want. Don't expect help or advice. That is non-existent. Unless you are a regular. I counted 5 associates two working. I returned a item that was a little more complicated than I thought. An excellent chance to upsell. Nope, we're done go away. What fools. Salesmen, not a chance. Very little knowledge about the products they sell. Tried initially to sell me last years model with a incredible story. Luckily I had researched and done my homework before arriving. Always seems a little scammy. A little old for their taste and they were not afraid to let me know it. I think the word is condescending. To the MAX

I worked in the Toledo Detroit area for 42 years. At one point Toledo had 17 music stores!…read more I worked for most of them. Craig was driven and committed to his customers and treated his employees well. I got ill and had to resign but I follow the stores. Keep on going Craig! Betty Lanz

From the owner: New & Used Pianos, PianoDisc Player System Installer, New Digital Keyboards, Sheet Music,…read morePiano/Keyboard Rentals, Piano Lessons! Piano Tuning, Repairs, and Restoration!