I was looking online for specific drums: Mapex Saturns. I found a three-piece set at the Toledo…read more(Holland) store. I called to ask for an associate to look over the set to confirm it's online condition rating as "Great." He cheerfully obliged. I purchased the drums over the phone. Shipping from Ohio to Idaho was only $38! Plus, Guitar Center offers a 45-day return (just bring it to your local GC). Shipping only took a few days and the drums arrived very well packed in three individual boxes. The condition was as described. The only hiccup was that a tom clamp was not included in the shipment. I called the store and spoke to Ops Mgr JD. He couldn't find the clamp that had been in the online photo so he located a new one and shipped it to me. I am very satisfied with the helpfulness of the staff at this store.

Like most "super-stores" that sell musical instruments, this one is equally disappointing. Low…read moreend, low quality instruments sold at high prices with the misleading sales pitches by inexperienced individuals. Perhaps its o.k. for the starter musician or parents who don't have a clue about the instruments they're about to buy, but to the professional, its a big, supers-sized let down. If you try to look for, say a Bose L1 system, they only have an imitation brand, or the most generic version. If you're looking for a Spanish style, Nylon string guitar, they only have cheap quality ones, mostly made in China, not Spain. Again, their size is impressive, but to the seasoned musician, its like going to a garage sale with little hope of finding something of quality value.

Lynn Valley is a hoot. Support your local music store. Don't expect to be swooned here. Lynn is…read morethe owner. They do have guitar lessons. Teacher is a real nice guy.

I can see from the other reviews that I did not get special treatment. Apparently that woman is…read morenasty yo EVERYONE, not just me. I went in to get a new string for a guitar, and she went off of me because I didn't use the word Please when I asked if they sold guitar strings? What? She lectured me on how to ask if they sold guitar strings. When I placated her, and said please (in retrospect, I should have just walked out), she answered the question and then said, "Now you need to say Thank You." 0 stars. The service is terrible. The employee is rude and disgusting, and it is no wonder she is working in that raggedy run down shop in NowheresVille, Ohio. I hope she has the town that she deserves.

Rettig music has sub-par string instrument for a high price. I myself am a violist and when I went…read morethere the instruments were nothing compared to what I was able to find for much cheaper at places like Shar. The staff seemed friendly, but not very knowledgeable when it comes to string instruments; they seemed to know much more about band instruments.

Shopped here earlier this year while looking for a new violin. The salesman who helped us is really…read moreknowledgeable and friendly. Although most of their business is student instruments (including lots of brass), they also had some very good quality intermediate violins at reasonable prices. Got some sheet music at a good price. Score!

Terrible experience. No one in charge. I left a family heirloom instrument word a lot of money. I'm…read morebeen in 9 times and called 5. They won't look in the back for my instrument and everyone says someone else has to help me but they are not in. I actually think they sold it and are hiding that fact. Next step is a lawyer and filing theft.

Richard's Music is Toledo's best kept secret! maybe a small…read morestore but they give the best service great quality instruments at a great price. They are always super courteous and they go out of their way to help you in anyway they can. Plus they offer the best sheet music in town variety more than anybody. Check them out you won't be disappointed.

Owner very helpful and great knowledge base. More guitars per square inch than anyone else. Prices…read morematch the home town feel. New and used available...I'll be back soon even though I stopped in for 3 strings. Owner was determined to search hard for my Strumstick's 3 strings...felt like I was a long time customer.

Bought several guitars and a drum kit. Great owner, great people great prices. It's my main store…read morefor all music accessories.