Terrible experience. No one in charge. I left a family heirloom instrument word a lot of money. I'm…read morebeen in 9 times and called 5. They won't look in the back for my instrument and everyone says someone else has to help me but they are not in. I actually think they sold it and are hiding that fact. Next step is a lawyer and filing theft.

Richard's Music is Toledo's best kept secret! maybe a small…read morestore but they give the best service great quality instruments at a great price. They are always super courteous and they go out of their way to help you in anyway they can. Plus they offer the best sheet music in town variety more than anybody. Check them out you won't be disappointed.

Rettig music has sub-par string instrument for a high price. I myself am a violist and when I went…read morethere the instruments were nothing compared to what I was able to find for much cheaper at places like Shar. The staff seemed friendly, but not very knowledgeable when it comes to string instruments; they seemed to know much more about band instruments.

Shopped here earlier this year while looking for a new violin. The salesman who helped us is really…read moreknowledgeable and friendly. Although most of their business is student instruments (including lots of brass), they also had some very good quality intermediate violins at reasonable prices. Got some sheet music at a good price. Score!

I was looking online for specific drums: Mapex Saturns. I found a three-piece set at the Toledo…read more(Holland) store. I called to ask for an associate to look over the set to confirm it's online condition rating as "Great." He cheerfully obliged. I purchased the drums over the phone. Shipping from Ohio to Idaho was only $38! Plus, Guitar Center offers a 45-day return (just bring it to your local GC). Shipping only took a few days and the drums arrived very well packed in three individual boxes. The condition was as described. The only hiccup was that a tom clamp was not included in the shipment. I called the store and spoke to Ops Mgr JD. He couldn't find the clamp that had been in the online photo so he located a new one and shipped it to me. I am very satisfied with the helpfulness of the staff at this store.

Like most "super-stores" that sell musical instruments, this one is equally disappointing. Low…read moreend, low quality instruments sold at high prices with the misleading sales pitches by inexperienced individuals. Perhaps its o.k. for the starter musician or parents who don't have a clue about the instruments they're about to buy, but to the professional, its a big, supers-sized let down. If you try to look for, say a Bose L1 system, they only have an imitation brand, or the most generic version. If you're looking for a Spanish style, Nylon string guitar, they only have cheap quality ones, mostly made in China, not Spain. Again, their size is impressive, but to the seasoned musician, its like going to a garage sale with little hope of finding something of quality value.

I truly had thee best experience at any one store on any level!!! Heights guitars is one store that…read morehasn't forgotten about great customer service!!!! Even the customers are genuine and helpful. If you're in the market for a guitar or banjo or bass or any type of string instrument I bet money there is no store better than Heights Guitars.

Easy place to get repairs, sometimes they'll repair on the spot, and the best selection of strings…read moreand gear in town, good range of prices for all budgets with used equipment available. They carry all kinds of stringed instruments and percussion and tons of used amps.

purchased a PV amp online when I received it unusable. Electric ground plug removed, baffle board…read moredamaged, speaker damaged basically unplayable They said there's not much they can do great, never again.

This is the closest music store to my home, so I often visit here. They have always given me great…read moredeals on trade-ins. And they usually have a decent selection of used amps, guitars, pedals, etc, for decent prices. Shoutout to Mason who went above and beyond to help me get the right music gear. Sometimes their selection can be a bit small, depending on what you're looking for. Specifically, the pedal selection could be larger. But they carry plenty of guitars and a good amount of bass guitars as well. I don't play drums anymore, but I do remember seeing quite a few drums sets, snares, cymbals, etc. Overall, a great place to shop if you're nearby.

My buddy wanted to buy a Gibson, Martin or Taylor and yes, he had the cash. We were in the acoustic…read moreroom for about an hour. Nobody ever came back to help us... Guitar Center has a nice selection of stuff, but the really nice, high end gear is locked up. Without a sales person, you're relegated to pick from the crap. I'm giving them 2 stars because what we could play was reasonably in tune and the strings still had life in them. There are some decent guitars that aren't under lock and key, but the selection is very limited. Again, customer service is non- existent. Too bad for them. Sweetwater is about a one and a half hour drive from here. Better selection, customer service and prices. Draw back is the drive, but when someone is spending a couple thousand dollars (or more), it's better to be appreciated (or at least acknowledged) than completely ignored. I can't imagine what would happen if service was needed after the sale... Fort Wayne, here we come!

Like I wasn't even there. Like most music stores they have their favorite customers. To the…read moredetriment of all other customers. Easy transaction if you know exactly what you want. Don't expect help or advice. That is non-existent. Unless you are a regular. I counted 5 associates two working. I returned a item that was a little more complicated than I thought. An excellent chance to upsell. Nope, we're done go away. What fools. Salesmen, not a chance. Very little knowledge about the products they sell. Tried initially to sell me last years model with a incredible story. Luckily I had researched and done my homework before arriving. Always seems a little scammy. A little old for their taste and they were not afraid to let me know it. I think the word is condescending. To the MAX

I worked in the Toledo Detroit area for 42 years. At one point Toledo had 17 music stores!…read more I worked for most of them. Craig was driven and committed to his customers and treated his employees well. I got ill and had to resign but I follow the stores. Keep on going Craig! Betty Lanz

From the owner: New & Used Pianos, PianoDisc Player System Installer, New Digital Keyboards, Sheet Music,…read morePiano/Keyboard Rentals, Piano Lessons! Piano Tuning, Repairs, and Restoration!

Great place to track. Brett, the owner of the studio, really knows his stuff. Fantastic selection…read moreof gear and great, professional setup. Highly recommended.

From the owner: FireFly Studios specializes in high quality song production for bands and solo artists. Our state…read moreof the art studio has an extensive collection of premium analog and digital studio equipment to accommodate the most discriminating tastes. Feel free to come out for a free tour and consultation regarding your upcoming project.