I was looking online for specific drums: Mapex Saturns. I found a three-piece set at the Toledo…read more(Holland) store. I called to ask for an associate to look over the set to confirm it's online condition rating as "Great." He cheerfully obliged. I purchased the drums over the phone. Shipping from Ohio to Idaho was only $38! Plus, Guitar Center offers a 45-day return (just bring it to your local GC). Shipping only took a few days and the drums arrived very well packed in three individual boxes. The condition was as described. The only hiccup was that a tom clamp was not included in the shipment. I called the store and spoke to Ops Mgr JD. He couldn't find the clamp that had been in the online photo so he located a new one and shipped it to me. I am very satisfied with the helpfulness of the staff at this store.

Like most "super-stores" that sell musical instruments, this one is equally disappointing. Low…read moreend, low quality instruments sold at high prices with the misleading sales pitches by inexperienced individuals. Perhaps its o.k. for the starter musician or parents who don't have a clue about the instruments they're about to buy, but to the professional, its a big, supers-sized let down. If you try to look for, say a Bose L1 system, they only have an imitation brand, or the most generic version. If you're looking for a Spanish style, Nylon string guitar, they only have cheap quality ones, mostly made in China, not Spain. Again, their size is impressive, but to the seasoned musician, its like going to a garage sale with little hope of finding something of quality value.

I truly had thee best experience at any one store on any level!!! Heights guitars is one store that…read morehasn't forgotten about great customer service!!!! Even the customers are genuine and helpful. If you're in the market for a guitar or banjo or bass or any type of string instrument I bet money there is no store better than Heights Guitars.

Easy place to get repairs, sometimes they'll repair on the spot, and the best selection of strings…read moreand gear in town, good range of prices for all budgets with used equipment available. They carry all kinds of stringed instruments and percussion and tons of used amps.

My buddy wanted to buy a Gibson, Martin or Taylor and yes, he had the cash. We were in the acoustic…read moreroom for about an hour. Nobody ever came back to help us... Guitar Center has a nice selection of stuff, but the really nice, high end gear is locked up. Without a sales person, you're relegated to pick from the crap. I'm giving them 2 stars because what we could play was reasonably in tune and the strings still had life in them. There are some decent guitars that aren't under lock and key, but the selection is very limited. Again, customer service is non- existent. Too bad for them. Sweetwater is about a one and a half hour drive from here. Better selection, customer service and prices. Draw back is the drive, but when someone is spending a couple thousand dollars (or more), it's better to be appreciated (or at least acknowledged) than completely ignored. I can't imagine what would happen if service was needed after the sale... Fort Wayne, here we come!

Like I wasn't even there. Like most music stores they have their favorite customers. To the…read moredetriment of all other customers. Easy transaction if you know exactly what you want. Don't expect help or advice. That is non-existent. Unless you are a regular. I counted 5 associates two working. I returned a item that was a little more complicated than I thought. An excellent chance to upsell. Nope, we're done go away. What fools. Salesmen, not a chance. Very little knowledge about the products they sell. Tried initially to sell me last years model with a incredible story. Luckily I had researched and done my homework before arriving. Always seems a little scammy. A little old for their taste and they were not afraid to let me know it. I think the word is condescending. To the MAX

Terrible experience. No one in charge. I left a family heirloom instrument word a lot of money. I'm…read morebeen in 9 times and called 5. They won't look in the back for my instrument and everyone says someone else has to help me but they are not in. I actually think they sold it and are hiding that fact. Next step is a lawyer and filing theft.

Richard's Music is Toledo's best kept secret! maybe a small…read morestore but they give the best service great quality instruments at a great price. They are always super courteous and they go out of their way to help you in anyway they can. Plus they offer the best sheet music in town variety more than anybody. Check them out you won't be disappointed.

The teachers are excellent even with my special needs child. My boys love their lessons. The…read moresupport we receive from the owner and other staff has been wonderful as well.

From the owner: School of Rock is different from traditional music education programs. Our patented and proven…read moreSchool of Rock Method™ has taught hundreds of thousands of students around the world to play music. We combine one-on-one guitar, bass, keyboard, drums and singing instruction with group rehearsals and live performances, teaching students how to play together as a band. Our version of recitals are real rock shows at real venues in front of live audiences. This style of teaching builds lasting musical proficiency, boosts confidence, increases creativity, improves socialization skills, and allows students to work together as a band. When you join School of Rock, not only will you become a musician, but you'll be part of a close-knit community of passionate musicians and music lovers. We welcome students of all ages and experience levels.

Owner claims "eco-friendly" but the biz does not recycle even though recycle bins are steps away…read more I'm in a business close by and we use the recycle containers as everyone is told to. It's just too much for the young people that work there to walk the recyclables to the recycle bins... I'm sure there bikes are top notch but don't claim "eco-friendly" when you don't live the life....

Kind staff. Charitable people. Understanding of your situation. Special shout-out to Drew.read more

I had a Fender Jazz bass that had an issue with humming when turning the tone knob. I had Frank do…read morehis magic and it now works perfectly. I would recommend Ann Arbor Amplifier to anyone having electrical issues with not only amps, but guitars also. Great job, great service, and great price! Thanks for fixing the issue! Jim G.

This review is based only on my experience with Frank's repair. Be warned…read more I built a tube amplifier from a Mojotone kit and despite triple checking all assembly steps when I fired it up (unplugged) was created with very loud buzzing which increased in volume with increase in amp gain controls. After frustrating review of every assembly step and verification that there were no cold solder joints or bad grounds I gave up and decided to have trouble shooting done by a certified amp tech. Frank is an elderly gentleman who works out of a very poorly lit and cluttered small apartment. I should have known better but I was anxious to get my project up and running. Now Frank's terms are $100 minimum and repair work not to exceed $150 without owner permission. Seemed fair so I handed over $100. Six days later Fank advised the amp was repaired with a balance owed of $200. The rationale was that he spent six hours totally rewiring the amp at $50/hour. He never advised me that the repair would in fact exceed the $150 "not to exceed" stated in my order. Nor did I ever ask Frank to undo all of my work and re-wire it. All I requested was for him to troubleshoot it and correct the issue. He does not have an oscilloscope so another red flag that should have had me running for the hills. It's my belief that Frank could not diagnose the problem so he decided to re-wire the whole thing. A good amp tech should have been able to pinpoint the cause of the buzzing without going to the extreme of rewiring everything. When I arrived at his apartment to check out the repair I plugged in a guitar and immediately noted that the loud buzzing was gone but there was a very noticeable hum which got louder with increase in amp gain. Frank said "oh it wasn't doing that when I checked it out". I unplugged the guitar and hum remained. Frank implied it was normal and I should expect that at high gain with a vintage tube amp circuit. I question Frank about the $300 charge without my consent and he said because he has sent me a text with a picture of the work in progress that should have sufficed as my approval since I did not say stop. I paid him the additional $200 thinking that the hum was perhaps environmental electro magnetic interference. I got the amp chassis home and installed it in the cabinet but the objectionable hum did not go away. I contact Monotone tech support and they advised that a properly built kit is dead quiet except for maybe some tube hiss at max gain settings. Frank's paperwork stated that the repair had a thirty day warranty. When I called him out on this he refused to do any further work on my amp and he said the he got it working and he was not about to but any more unpaid repair time in it. He said "you gave me an amp that had no output, it works now and hum was not the issue. It's your project, welcome to the world of electronics. Figure it out buddy" I decided to troubleshoot the hum. I discovered a cold solder joint connected to pre-amp tube V1 and that Frank had mis-wired the center tap from the power transformer. I removed that wire from the wrong location on the circuit board and soldered it in its correct location. Hum gone. Amp dead quiet even at max gain settings. I highly recommend that you think twice about using Ann Arbor Amplifier for amp repair.