They fixed the bicycle that was meant for someone dear to me. I paid for it I asked what they…read morerecommended and what was not recommended. I bought a bigger seat. And an air pump.

Great service! I bought a bike there yesterday. The gentleman who helped me was very knowledgeable…read moreand professional. Highly recommend one visit for a great bike, and solid professionalism!!!

Jim is an amazing artisan. Thank you to all the other reviewers who directed me here after I had an…read moreawful experience at Spokes. This guy is honest, quick and teaches customers, if they have questions, about care and maintenance of their bike. So happy I found Jim. I was desperate to find someone to service my Felt after Get a Grip Cycles closed in Chicago. He works by appointment. Retired and wanted to work with his hands. I called him out of desperation after Spokes in Wheaton wanted to overcharge me $450 to replace tire, tubes, chain, seat. Instead it turned out to be simply a tube change and grease on the gears -- which I suspected. Jim even put baby powder on my seat to make it non-sticky after a move dinged up the seat. Can't say enough good things. He works out of his garage. He smokes a pipe. He prefers you to let him work while he works on your bike and then you ask questions. Again, old school artisan who is honest.

"Unfortunately I don't work on e bikes, so I don't know what to tell you" when asked about a simple…read moreinner tube then proceeds to go quiet, then decides to try to tell me something after I said " okay" so I told him "have a good day". No suggestion no nothing

Excellent food. Excellent drinks. Great staff. Great location. We went back 2 nights in a row.read more

Basil the owner is very knowledgeable. He will help you find the right bike. I bought a Cervelo a…read morefew years ago.

They did an amazing job with my Bianchi! My Shimano crankset was under recall, and the team handled…read morethe entire process for me, including getting a brand-new replacement directly from Shimano at no charge. Everything was handled professionally and efficiently, and the customer service was excellent. I'm extremely happy with the experience and highly recommend this bike shop to anyone looking for knowledgeable, reliable, and trustworthy service!

These guys are great! They fixed my flat on the fly and rec the correct tire without a hassle in…read moreand out in record time. Thank you !

Staff was quick to assist in helping me choose the right bike seat for my needs. Then he went above…read moreand beyond and attached it to the post which no doubt saved us an hour or more at home! Granted, they weren't busy at the time.

Have my bike tuned up every year by Midwest. They always do a great job and usually have it back…read morein 1 day. Have also replaced some tires. Reasonably priced and very convenient.

The owners are so good with customer service / being genuinely nice. It starts there…read more I love this shop's bike selections too. I am a big Bianci fan. Bianci = instant street cred and class. Go here for bike purchase and if you want to feel good.

Located just a block off the Prairie Path on Batavia road near Butterfield, this is a great place…read moreto bring your bike for a tuneup or to buy a new or used bike. They also recycle your old unwanted bikes for shipment to third world countries. Jeremy, the owner, is friendly & helpful, treating me like a VIP. I definitely will bring my bike to them for any repairs.

We purchased our bikes from Spokes and have had them for a few years. We love the quality of the…read morebikes and their service department. We stopped in today to have them check/fill the tires along with getting a bike pump and a new seat. Adam was very friendly and professional. He took the time to put on the seat right away. Pricing is reasonable as well. Great place

I went there yesterday 6/20/26 to get work done on my bike. I had a horrible experience. I brought…read morein an expensive Felt bike to get it tuned up and to change the tube in my tire. The guy at service counter wanted to overcharge me $450. He also lied about what needed to be fixed and was very condescending. He told me the chain, seat, handles, ties, tube all needed to be replaced, plus all the service. So on a hunch, I asked him how much he would pay for my carbonfiber bike. (It's 10 years old, but I bought it for $2,000). Guy told me he'd pay $70. I knew this shop was suspect and then that cinced it. I told him absolutely not. That anyone who knows anything (and I'm not a bike expert) wouldn't pay $70 for a bike that was purchased for $2,000. He kept telling me "that's what my owner would pay" as other employees shook their head in agreement with me. I ended up taking it else where. When I got it fixed, I asked the guy what needed to be done, as a I suspected, I just needed grease and the tube replaced, nothing else. My tires weren't rotten. The guy put baby powder on my bike seat, everything else was fine. I also asked him how much my bike was worth. He told me $400+. This place is terrible and frankly taking advantage of people. My suggestion: Go to the guy in Naperville who is retired and genuine. I found him off other reviews in Yelp. Artisanbiccyle.com He's by appointment only. But charges $60 for what this place tried charging $450. He fixed everything in less than an hour -- which Spokes told me would take a week to fix. Not okay. They are taking advantage of people since so many bike shops have closed.

This place is the real deal for e-bikes and services. These…read moreguys were so knowledgeable and helpful to us picking out our second ebike. No pressure they wanted to make sure we road tested and were comfortable with the bike before purchasing it. We also had problems with our bike rack they came out and helped get us on our way. Definitely recommend this store.

Amazing Service and Immediate Kinship! Had a flat on my fat…read moretire 4 miles into the first ride after the recent thaw. So disappointing BUT Next E-Bikes saved the day. Nick was busy but agreed to have us bring the bike over and he would fix it straight away. He took the bike downstairs and said to go have lunch and he'd be finished in about 20 minutes! We never left for lunch because we had such a wonderful and informative conversation with Tom- the other "half" of this fantastic team. Both Nick and Tom were as enthusiastic about E-Bike riding as we are and are involved in advocating for safe and sane E-Bike regulations. Paid a fair price for the tube replacement but Nick gave more. Went over the bike and tightened and greased and then came outside to my husband's bike on the rack and did the same inspection and service at no extra charge. They have lots of E-Bikes of every variety in stock and you don't have to worry about support after purchase-which is difficult with some imported bikes because shops don't want to work on them. So thrilled we found this store. Took the sting out of a ride cut too short for sure!