I saw Gretchen Lubin for 20 physical therapy sessions over 12 weeks for recovery from full knee…read morereplacement surgery in November 2024. I saw her twice a week in November and December and once a week in January 2025. In my first week of therapy she assigned 9 exercises which she increased to 13 after three weeks. She also added 1 - 3 lb. ankle weights after 3- 6 weeks of practice. I practiced these exercises at home every day 2x per day. All but six sessions with Gretchen were exactly the same: Gretchen observed me practicing the 9-13 exercises, then gave me a gentle massage on the lower leg and then iced the knee. In week 5, she had me begin bicycling. She also used the Tens machine and ultrasound in 3 sessions. While Gretchen was initially very helpful immediately after surgery, massaging my leg to help it feel more comfortable and assisting me gain strength, the results after 12 weeks seemed somewhat disappointing. Although I was stronger, my flexibility and functionality were fairly limited. Four weeks after surgery I was able to bend my knee to 105 degrees, but by week 12, I was still only able to bend my knee to 105 degrees. When questioned, Gretchen replied "the current thinking is strengthening the leg is more important than flexibility." I was frequently startled by Gretchen asking me "what would you like to do today?" I thought she should be answering that question based on her evaluation of me and I had hoped for a little variety in exercise. While Gretchen is a very gentle and nice person, and an excellent massage therapist, I feel her treatment is limited because she doe not do manual manipulation nor emphasize joint mobility or methods to reduce swelling besides a gentle massage. Gretchen is also very challenged by time management. She consistently runs 15 - 30 minutes late. Her clinic also lacks up-to-date exercise equipment. The new physical therapist I have seen, who has more of a "sports medicine" mindset, has been able to increase my knee flexibility by 10 degrees in a little over two weeks and improve the knee comfort level immeasurably.

Didn't feel connected to the therapist. Not that comfortable nor welcome to their facility. It may…read morebe me. I was the way that I felt.

Truly enjoyed working with the entire time at Mobilize Physical Therapy! Such a kind and supportive…read moreenvironment. Anne helped me recover from patellofemoral pain that I'd been struggling with for several years. I'm super happy with the progress I made under her care and feel confident that I'll be able to maintain it with my at-home exercise plan. Would recommend this clinic to anyone, especially for sports-related injuries or pain.

I have been going to Mobilize for my right knee after knee replacement surgery and to stave off…read more replacement surgery on my left knee. During this time I have worked with several therapists and they all were great. They are very skilled, knowledgeable and the listen to their clients. My results exceeded my expectations. The atmosphere is friendly and positive. I will go there again should the need arise.

I was referred to Integrated Rehabilitation Group for occupational therapy on my left thumb because…read moreKaiser Permanente couldn't get me an appointment for six weeks. My thumb needed treatment immediately, not a month and a half later. After pushing back, Kaiser finally authorized me to see an in-network provider, and I was relieved when IRG could get me in much sooner. Unfortunately, that's where the positive experience ended. When I arrived for my appointment, the OT told me they were "short staffed" and that he would have to split his time between me and another patient sitting right next to me. I was stunned. I was paying my copay for one-on-one occupational therapy, yet I spent the appointment sharing my therapist's attention with someone else. At no point did I feel like I had his full focus or that I was receiving the level of care I was there to receive. The treatment itself was underwhelming. My hand was dipped in warm paraffin wax, which felt nice, but I later saw the visit billed as heat therapy with ultrasound. I never received any ultrasound treatment. Seeing that on the bill raised serious questions for me about the accuracy of the billing. It feels fraudulent. To make matters worse, after dividing his attention between two patients for the entire session, I walked away with exactly one exercise to do at home and a tiny rubber thumb guard. Then I saw the bill: $553 charged to Medicare for that visit. From my perspective, the value of the care I received was nowhere close to what was billed. I left feeling rushed, overlooked, and disappointed. I expected individualized occupational therapy, not shared treatment and what felt like the bare minimum of care. I cannot recommend Integrated Rehabilitation Group based on my experience.

A huge thank you to the staff at IRG Greenwood, especially Jeremy. You made the difference in my…read morerecovery and I am so grateful. The staff is awesome...dedicated professionals who care about their clients.

I went to Kaizen after hip replacement surgery. I was totally impressed with the care I received…read morefrom the team - Kylee was especially helpful. She delivered a great balance of encouragement and challenging me try a little bit more. Less than a year later, I just returned from a month in Europe, walking between 7,000 and 12,000 steps a day! What a difference good care makes!

Although it was a free shoulder assessment (advertised on FB), Dr. Rachel was unexpectedly…read morethorough. She was insightful and caring at once. She walked me through a multitude of range of motion tests. All this leading to a workout regimen that she kindly emailed to me. Also, Matthew (at the front desk) was great. Although I was there an hour early, he was willing to provide alternate timeslots at the drop of a hat. All in all, a wonderful customer experience. Should I get health insurance, I would come back for a more prolonged P/T treatment plan here.

I went to see Izette at Real Rehab as a referral from a friend and I was thrilled by the…read morerecommendation! My reason for going to rehab was from an ankle injury that didn't heal. It was an interesting situation with my and Izette knew just what to do. She got right to work and had my ankle/foot situation fixed up in no time at all; a true miracle-worker! I really appreciated her know-how of what to do for an effective treatment as well as some great exercises to do at home. Stellar physical therapist and great space to boot, in Northgate. I would HIGHLY recommend this place to anyone in need of any sort of rehab/ physical therapy!! - Kerri K.

I came here after two years of chronic shoulder pain that was keeping me in bed for weeks at a time…read moreand unable to function in my daily activities. I had visited several doctors, massage therapist, and acupuncturist over the years to try to find relief and nothing was working. Not only has Michelle been incredible at making connections to get to the root of my injury, but I also left my first physical therapy session pain free. Yes, you read that right. Pain-free for the first time in TWO YEARS!! I've been coming here for over a month now and my pain has consistently been almost non-existent or very low on the pain scale if I do have a flare-up. I got my life back and I'm so grateful for Michelle and the rest of the team at Real Rehab for their expertise.

Went to their website and created a profile with all of my information and insurance…read more Before scheduling my first appointment, I called them multiple times and left messages (can't get ahold of anyone) asking if they could confirm the cost using my insurance info. (I checked with my insurance first and they confirmed that this provider was in network, but told me to have them verify appointment cost). Never heard back. It shouldn't be this hard to get in somewhere

Going here for PT for shoulder pain. Michael is really good. Set me up with exercises that have…read morebeen helping me ease the pain and get me stronger. Facility is spacious, clean and good amount of equipment to work with. Definitely recommend if you are looking for a good physical therapist.

I have received PT at Motus on several occasion, for a torn gluteous medius muscle (which was…read moreDIAGNOSED correctly by Becky when doctors couldn't figure it out), a shoulder injury, etc. They are the most competent staff I've ever worked with, and I've had decades of physical therapy. Healing happens at MOTUS!

I had to do nearly a year of serious rehab for a tendon tear and I could not have gotten better…read moretreatment than the care and direction I received from Motus Physical Therapy. My main therapist was Amy, and she was first rate, but once in a while I had a "substitute" therapist, and they were all good. Great place! I miss going there, though because of their expert help, I no longer need to!

I knew I had hurt my back doing something silly, and I was very fortunate that I had just moved to…read morea new area and there was Therapydia right nearby! I do work in health care, so I had a general idea of what happened, but wanted to get in PT ASAP to get the rehab started. The team, with Jim and Lisa was great at showing me what was going on and then spent plenty of time going through each exercise I would need to do. The online portal is also great to review the program and log that I am keeping up with what I need to do! The text message reminders were annoying but they did keep me accountable to do my rehab and you can opt-out if you prefer! Fortunately, my back is much better, and I am glad to have them nearby as I am sure with working out and staying active, I might need them again sometime!

Profits over patients business. Already kind of a bummer you even have to go because someone else…read morecaused you to be in a car accident and totaled your car, but at least their insurance pays for it. Went here for months and months without missing an appointment. Work as a firefighter, worked a 72 hour shift and missed one appointment and they charge you $100 out of pocket, doesn't matter how long you've been a good patient. Also, it was $25, but they sent out a very easy to miss policy revision through EMAIL changing it to $100 with no agreement from patients. And when you call the front desk concerned with the 400% increase, she lets out an audible, "oh my god" and treats you like garbage. Also, she didn't let my PT know that I called in to apologize to my PT as soon as I'd realized I'd missed the appointment. Rude. My Physical Therapist was super awesome though and if you go here I would recommend Leah Kern, however, I don't agree with management's business practices. Been getting PT just down the street at one of their competitors and am treated much better and they have better, AND less expensive cancellation policies (and parking too).